La Passion Premium Cau Go

Location: 7 Cau Go, Hang Bac ward, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Bicycle-friendly property
• Charcoal grill
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe King Room (No Window)

  Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Suite with City View

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Suite with Lake View

  The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as lake views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Junior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a mini-bar, as well as a wardrobe. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• HIEN (10/5): -
• Leiber (10/5): - Le personnel est particulièrement attentif à toute nos demandes, particulièrement Mr.Bach qui a été de très bon conseils durant notre séjour. Nous reviendrons avec plaisir dans cet hôtel lors de notre prochain séjour à Hanoï.
• Adrian (10/5): Perfect stay, too bad just one night - At the front desk Jimmy and Ming were exceptional. Very friendly and kind. The breakfast was delicious! Nothing
• Leissa (10/5): - The room was fabulous, after travelling in Vietnam for two weeks I was looking forward to a good bed and this bed was so comfortable!
• Hiu Tung Jasmine (9/5): Very relax and enjoyable - The facilities and the room The hair dryer was broken but not a big deal
• medina (10/5): - Location, room, cleanliness and staff great service. Silvia the managwr great team member All was good
• Yorick (6/5): -
• Armando Luis (9/5): We recommend this hotel - friendly staff, and good location in Old Quarter - The staff at the reception is exceptionally professional and friendly - a special mention goes to both Daisy and Silvia. Excellent English, genuine warm friendliness and customer service. We will miss them! Breakfast. Scrambled eggs were watery, simple toast ....is not toasted at all. Hot coffee needs to be served hot, not lukewarm as was the case on each of the 3 days. (the Vietnamese food options were better).
• Neha (10/5): Recommended. - A small gem in the heart of hanoi old quarter. But what makes it special is the attention that each hotel employee gives to the guests. Really coming from the heart. The little attention, the time to explain about the city, the handwritten note, really it made the whole stay exceptional.
• Chen (10/5): -
• Adam (10/5): Great hotel for couples looking to explore Hanoi - Clean, elegant, great service. Beautiful hotel located right near the hustle and bustle. Very quiet inside the rooms. Daisy at reception was also fantastic and very welcoming/accommodating. Nothing
• Mingyuan (10/5): The best staff in a beautiful hotel - It’s a new hotel with beautifully designed rooms with a view. The best part about this place is the staff… they go out of their way to make sure we have a great stay. They surprised us in so many ways that it’s a stay to remember. Nothing
• Lital (10/5): - The staff and Jimmy especially made our first honeymoon night so special and romantic. They breakfast is great and fresh, the view from the rooftop is magical and the location is perfect! Warmly recommended ❤️ Thank you for everything
• Huong (10/5): -
• Fanni (10/5): -
• Fanni (10/5): - Nagyon jó elhelyezkedés és kedves, segítőkész személyzet. Nem volt ilyen
• Marie (10/5): Absolute Empfehlung für einen Aufenthalt in zentraler Lage - Alles war wirklich perfekt. Nettes Personal, sehr gute Lage. Tolles Zimmer und sehr gute Sauberkeit. Nichts zu beanstanden.
• Mehdi (10/5): Perfect - Everything Nothing
• José Carlos (10/5): Buena estancia en Hanoi - Habitación grande y cómoda, es muy moderno y son simpáticos y hablan bien inglés. Buena ubicación. El desayuno no era buffet, aunque podías pedir lo que quisieras de la carta.
• Jasmine (10/5): - Great location, walking distance to the Hoan Kiem lake, markets, shopping, and restaurants. Staff were welcoming and friendly. Room was beautifully decorated and clean. Would come back to stay here again on my next visit
• Scott (9/5): A hidden gem! - This place is a hidden gem in the hustle and bustle of the Old Quarter. The rooms are clean and comfortable. The staff is friendly, attentive and professional. We asked the hotel to arrange transportation from the airport to the hotel on the night we arrived in Hanoi. All of our communication with Jimmy - before, during, and after - was quick and clear. We were given great recommendations for both places to visit as well as outstanding restaurants. Breakfast was served in the hotel restaurant each morning. There were a variety of menu options. We tried several different items, and each of them was good. If you’re looking for a “home base” during your stay in Hanoi, this hotel is perfect. Nothing
• Tamy (10/5): -
• Alexandra (9/5): - Super rapport qualité prix et très belle décoration avec le rooftop aussi tres agreable Chambre trop petite pour 4 et salle de bains trop exiguë Le petit déjeuner est la carte est moins pratique qu’un buffet.
• Wandering Alice (7/5): Good budget choice for Old Quarter - The hotel is less luxurious than the photos would indicate but it was perfectly comfortable. We enjoyed the rooftop bar. We had mixed experiences with staff. In one instance we had to ask several times for assistance with ground transfers and had no follow up, so ended up making our own arrangements. On the other hand, sometimes staff went out of their way to be helpful. The breakfast choice was huge but the food was mediocre. Although the location was certainly convenient, we did not enjoy the neighborhood. Although this could be an issue for any hotel in the Old Quarter.
• Sharlene (10/5): Perfect stay in Hanoi - thank you! - We had a wonderful stay and couldn’t recommend this accommodation more highly. Silvia was fantastic—so warm, helpful, and attentive throughout our stay.  The beds were very comfortable, and the rooms were peaceful and quiet, making it easy to relax and get a great night’s sleep. We especially appreciated the early breakfast arranged by the staff, which made a big difference to our plans. It was also the little touches that stood out, including the thoughtful departing gift, which was such a lovely surprise. Thank you again for such a memorable stay—we would happily return! Nothing
• Mackenzie (10/5): - Amazing location, nice boutique hotel with a small number of rooms. Great views from the breakfast room and rooftop bar. The staff were lovely and helpful - they went above and beyond with recommendations and also celebrating our honeymoon. Nothing!
• Martin (10/5): - La ubicación, el trato del personal del hotel que siempre estaba dispuesto a ayudar. Nos gestionaron un traslado e incluso nos dieron un detalle al marcharnos. Nada
• Bianca (10/5): Would stay here again no problem - Perfect location for shopping and food. The best breakfast we have had. Transport kept mixing them up with the other La Passion down the road
• Bianca (10/5): Loved it!! - The staff were fantastic, location and breakfast perfect Nothing
• jana (9/5): Amazing hotel room in busy Hanoi - The room was amazing. Clean, comfortable and big. The lobby and the rooftop bar look a bit more glamorous in the pictures than it is in real. BUT the rooms are great. And the staff is very friendly.
• Fiona (10/5): -
• Philippe (10/5): Superbe expérience - Super emplacement, service au top plein d attentions, literie confortable et rooftop vue sur le lac. Très bon choix Rien
• claudia (10/5): -
• Anthony (9/5): Our stay was very pleasant and lovely. - Staff was really helpful to help us sort some logistics issue. Bathroom doesn't have hooks for hanging robes.
• dounia (10/5): -
• Hà (10/5): - The hotel was amazing. Located right in the middle of Old Quater so going everywhere was so convenient. They cleaned the room every day. The staffs were helpful and professional. We left really early in the morning but Minh was thoughtful and prepared us some breakfast to bring to the airport. He also helped doing the checkout very quick and smoothly. Highly recommended!
• TZU JU (10/5): -
• Cristina (10/5): Otima localizacao, quarto limpo e espacoso, equipe fenomenal - Hotel super bem localizado, no centro de old quarters e com rooftop bar com vista para o lago principal. Equipe atenciosa e solicita, com destaque para Silvia, que nos ajudou em tudo o que precisamos. Quarto enorme, com banheira, limpo e muito estiloso. Apesar de estar no centro do agito, super silencioso. Voltaria com certeza!! Cafe da manha poderia ser melhor, mais fresco. Não tinha opcao de pedir espresso ou capuccino
• Ruth L. (8/5): A pleasant experience in Hanoi Vietnam - Location was the best part of it. None
• Kevin (10/5): - Had a great stay at La Passion Premium Cau Go. Airport pickup was smooth, and they even provided a boxed breakfast for my early excursion, which was a nice touch. The room matched the photos—clean and comfortable—and the location is very convenient. The restaurant has a great view, and I liked that breakfast is made to order, so everything feels fresh. Overall, a very pleasant and easy stay.
• Mario Rui (10/5): - The staff was very welcoming. The room was beautiful, comfortable and clean. The only thing that could be improved is the breakfast. It is good but not exceptional.
• Kostadin (10/5): - Wow! Fantastic room and the stuff. Everything was perfect here thank you for everything 🙏 Everything was fine
• Jojo (7/5): Bon emplacement dans le vieux Hanoï - L'emplacement, la gentillesse du personnel. Mention spéciale pour la salade de poulet du petit déj, délicieuse. Et bravo aux personnels. Le petit déjeuner qui était limité dans le choix des boissons chaudes (type de thé ou café imposé) pas de choix, un café filtre ou un thé Lipton imposé, Idem pour le jus de fruits, nous sommes restés 4 nuits et pour les 4 petits déjeuners, on nous imposait seulement un jus de fruit de la passion (en brique), c'est dommage pour un pays où les fruits sont à profusion. La salle de bain trop sombre et trop petite, pas fonctionnelle.
• Huy (10/5): I would have no hesitation in recommending this hotel to anyone , Ms. daisy and Ms. Sylvia and the rest of the staff at - Location was great, very accessible to everything
• Ying Shien (10/5): -
• Kayan (9/5): -
• Amanda (9/5): We had a wonderful stay at this lovely hotel and the staff are fantastic - Lovely boutique hotel with comfortable rooms in the old quarter with wonderful staff such as Silvia and all the management Staying on the top floor meant we could hear noise from the restaurant and rooftop bar above
• Amanda (10/5): Another great stay with Silvia, management, and all the staff taking care of us - We liked this hotel and stayed here twice during our stay with the hotel kindly storing our luggage while we visited ha long bay
• Kristen (9/5): Lovely stay in a great area - Fabulous location, close to the lake with a lovely rooftop and breakfast area. Lots of breakfast options. The staff were really friendly and helpful. The rooms were very clean and a great size :) Not so much we didnt like it and certainly not a huge deal, just that the bar staff on the roof could have been more attentive during the evenings. We had to always seek them out rather than them checking on customers for orders or refills. This happened across the two occasions we stayed and was noticed by other customers as well.
• Silvia (10/5): - La ubicación,sin duda, es muy buena. El personal super amable. El desayuno muy correcto. Repetiría si tuviera que volver a Hanoi.
• Elena (10/5): -
• Ta Chun (10/5): -
• Joy (8/5): - 員工服務佳 櫃檯英文都很好 地理位置好 離還劍湖超近 附近有一堆按摩店指甲店 附近的烤肉米線好吃推推 左轉或右轉都有便利商店 Check in解說很仔細 早餐地點可以俯瞰還劍湖，早餐用點餐的但是可能會漏餐（因為只有一位外場很忙） 牛肉河粉不錯 歐姆蛋不推哈哈 房間寬敞 電視可以看別人沒登出的youtube premium（笑） 清潔程度 浴缸排水孔沒有很乾淨的感覺 房間地毯上有污漬
• יובל (10/5): - צוות מקסים, מלון בוטיק מודרני קישטו לנו את החדר לכבוד הירח דבש והביאו עוגה היו ממש נחמדים ודאגו שהכל יהיה מושלם היה קצת בעיה של מים חמים בדוש במקלחת, אבל אמרנו להם ותיקנו
• Jamie (10/5): Beautiful stay, would live there every day if I could - Incredibly beautiful building and rooms. The staff and management/reception were incredibly welcoming. With free delicious tea on arrival and they went above and beyond with giving us lunch boxes (without us asking) when we said we had a late night sleeper bus after checking out. Nothing at all
• Huei Deen (10/5): A hotel which feels like home. - It is clean and the location is amazing. Service is exceptional and the staff goes above and beyond to ensure we are comfortable.
• David (10/5): Lovely La Passion Premium Hanoi - Everything was great. Beautiful hotel in great location and very helpful friendly staff. There was nothing to dislike.
• NAIK (9/5): We had a lovely stay at this hotel and were very impressed by the overall experience. The property was clean, comfortabl - The property was clean and well maintained and the location was perfect to explore all the attractions Wish there were hooks in the bathroom to hang your stuff
• Scott (10/5): - Design, location, friendly service Full service breakfast was too slow, too controlled. I’d recommend self service for drinks, pastries, fruits, soup plus custom order hot meals. The current staff is great but too formal, slow, constrained.
• Shoaf (10/5): A wonderful hotel in the center of the Old Quarter with even more wonderful staff. - As soon as we walked through the door, the staff provided the highest level of customer service. It was our honeymoon and the staff decorated the room and even later that evening provided us with a surprise cake when we were hanging out at the Sky Bar, which is also a wonderful amenity at the hotel. The hotel staff also provided us with a local dinner recommendation and experience and it was one of our favorite meals of our trip. Besides the wonderful staff, the hotel is in the center of the Old Quarter and the room was spacious, modern, and quiet despite it being right on the street. We would 1000% come back to Hanoi and stay at this hotel again. That we couldn’t stay longer.
• Dewi (10/5): EXCELLENT Staff, Beautiful Rooms, and Wonderful Location for your Hanoi Homebase - The customer service here is top notch! Professional, warm, inviting, feels like family! Tony, the doorman, is kind and friendly, and always has a smile on his face. And Jimmy at the front desk is very helpful. Upon check-out, he went out of his way to assist us with our luggage and walked us two blocks to meet our Grab driver who couldn’t pick us up in front of the hotel. The hospitality here is unmatched! The room is modern, sleek, gorgeous, and very, very comfortable. Loved the décor, lighting, and layout. Very comfortable bed as well. Breakfast staff: very kind, friendly, and accommodating. They are willing to give you more to ensure you’ve had enough to eat! Hugo at the rooftop bar is kind, approachable, and conversational. Gorgeous views of the lake and city lights from above. Great 2 for 1 happy hour deal as well. Too many light switches in the room can rather be confusing.
• Klaus (10/5): Top Hotel mit wunderbarem Personal und Lage. - Das Hotel hat eine super Lage direkt im Geschehen - Zimmer 702 hat eine wunderbare Aussicht auf den See und ist sehr ruhig. Das Frühstück ist super - zwar kein Buffet aber trotzdem eine tolle Auswahl. Das Personal sticht jedoch durch seine Freundlichkeit und Kompetenz heraus. Auch ein Zimmerwechsel aufgrund eines späten Fluges war kein Problem. Einige Kleinigkeiten sind uns dennoch aufgefallen - diese wären ohne viel Aufwand lösbar und würden denke ich für viele Gäste eine Erleichterung bringen. 1. Die Töne (Piepen etc.) bei der Ankunft des Aufzuges sowie den Ton bei der Ankunft des Speisenaufzuges, eine Art Melodie ab 06:30 Uhr morgens, könnten wir immer bis ins Zimmer hören - deswegen wäre es super diese Töne einfach auszuschalten. Weiters wäre es ganz leicht die obere Tür zum 9. Stock/Frühstücksraum, welche zum Stiegenhaus geht zu schließen da dort sehr viel Lärm nach unten kommt und durch die nicht vorhandene Schalldämmung der Türen direkt im Zimmer zu hören ist. Weiters wären Gläser in der Küche von Vorteil wenn es schon eine Küche gibt :)
• Laurina (10/5): -
• Laurina (10/5): Super! ☺️ - Die Zimmer waren wirklich schön und geräumig. Die Betten sehr bequem. Das Personal war wirklich ganz besonders bemüht, alle Wünsche zu erfüllen.
• elodie (10/5): Parfait - Très bien situé, magnifique deco et très bon petit déjeuner Rien
• Penh (10/5): Location, view & staff - We love our suite so much. The view was great - the lake & city views. The handsoap to pillows, sheets etc smelt amazing ❤️. The bed and pillows were comfortable for us. The location is in the heart of the old quarter- restaurans, shops, marts, spa, ATMs, and laundromats are extremely close by and walkable. The staff are extremely friendly, polite and helpful. The receptionists speak fluent English. We'd like to thanks Minh for organising an airport transfer at a really good rate and organised two take away breakfast for us before check out at 2AM. Nothing
• Felix (8/5): Beautiful hotel in great location, with friendly staff. - Liked the room, the breakfast and staff were friendly. Kitchen could have been better equipped.
• Mor (10/5): -
• Even Law Chiam Tzong (8/5): - Friendly staff Limited facilities
• Camille (10/5): - We had a wonderful stay at this hotel in the heart of Hanoi's Old Town! The welcome, the room, and the breakfast were perfect!
• Naomi (10/5): Nous reviendrons! - La chambre est spacieuse, et confortable. Les infrastructures sont tops. Le personnel est au petit soin, ils ont même accepté qu’on prenne une douche après le checkout et avant notre avion. Belle vue du restaurant sur le lac et bon petit déjeuner. La localisation à côté du lac est parfaite et on a eu aucun souci avec le bruit de la rue. Café/ thé à améliorer éventuellement.
• Willian Peterson (10/5): Equipe incrível! - A equipe do hotel é incrível e super educada. Nos ajudaram muito em tudo e foram super amigáveis. Infelizmente, não lembrei do nome do rapaz da recepção, mas ele nos ajudou a levar nossas malas um pouco longe porque a rua estava fechada. Ele foi muito prestativo em todos os momentos conosco! Muito obrigado a todos do staff!
• Willian Peterson (10/5): - Incrível! Staff super amigável e muito prestativo!
• Shanks (10/5): I would definitely recommend this hotel. - Beautiful boutique hotel. Perfect location, right around the corner from the lake and water puppet show. 5-10 minute walk from Beer Street, lots of shopping and food options right outside the hotel. The staff at the hotel was exceptional. From booking a cruise in Ha Long Bay, to booking our transfer to the airport. Thank you Jimmy for your hospitality. I’m glad we found this gem.
• Tina (10/5): Great location. Lovely hotel and friendly staff. - Everything about it was great, and the staff were so helpful. Whilst noisy outside, you step into the hotel and felt relaxed. Great location, as you were able to just step out and be right in the middle of things. Nothing really. We enjoyed our stay thoroughly.
• Jessica (10/5): Beyond my expectations, wonderful little gem in Hanoi - The hotel is in the perfect location and the rooms are gorgeous. However it’s the staff that’s the real gem of this hotel. They kept my bags after check out until I got picked up later that evening. About an hour before I left my ride got canceled because of no cars in old quarter on the weekends. So I didn’t have to walk with my luggage they offered to take me and my luggage by motorbike to the bus station and also packed me a Togo snack bag for my trip. They truly go above and beyond what’s expected. Also listen to their food recommendations when you check in, I was never disappointed.
• Simon (8/5): Great staff and fab old town location - Location in the heart of the old town. Staff were so helpful and nothing was too much trouble Some parts of the hotel a bit tired - our bathroom had some loose fittings but nothing major
• Cara (10/5): Wonderful location and wonderful staff - We had a fantastic stay at La Passion Premium hotel and would highly recommend. The staff are so friendly and helpful, excellent service throughout and we were also able to book our day trip tour to Ninh Binh with them. Location also fantastic and bed very comfortable. Nothing
• Paolo (10/5): Very friendly & helpful staff, comfortable room in a very good location - The location was very good, the room was clean and nice, the bed comfortable and the shower was nice. The room was modern. The staff was very friendly and helpful with recommendations and bookings, including transfers. The room was exactly as pictured. Nothing particularly, however we had a city-view suite and sometimes there was radio advertisement on the street.
• Teyssier (10/5): - Mike was very welcoming. I recommend this hotel !
• Helmut K (9/5): Ein perfekter Aufenthalt in der Altstadt von Hanoi - Die Lage ist hervorragend, um die Altstadt von Hanoi zu Fuß zu erkunden. Unser Zimmer war sehr modern ausgestattet und verfügte über alle Annehmlichkeiten. Das Frühstück ist reichhaltig und wird am Tisch serviert. Die Auswahl wird durch sog. Combos erleichtert, die sogar noch erweitert werden können. Hervorzuheben ist die Freundlichkeit des Personals. Silvia, die an der Reception arbeitet, hat uns sehr nett diverse Empfehlungen für Restaurants gegeben, denen wir sehr gerne gefolgt sind.
• Marc (10/5): Incredible hotel rooms and staff - Amazing rooms, very clean and stylish, very attentive staff, especially Mike and Jimmy. A must stay if you’re in Hanoi
• Wilma (9/5): - Gute Lage, sehr schönes und sauberes Zimmer, überaus freundliches Personal
• Dean (10/5): Comfortable stay with good service especially Mike! - Location Nothing
• Shanks (10/5): I would highly recommend staying at this hotel. - The location was right in the middle or close to everything. The manager Jimmy was probably the nicest person I met in Vietnam. The staff at the hotel, including the manager, went out of their way to make sure we were taken care of. The room was actually better than online pictures.
• Dawid (10/5): Absolutely amazing place - What an amazing place. We love our stay, Mike and Jemi were absolutely professional and helped us so much with getting around the city. Everything was just perfect
• Jochen (10/5): Sehr schöner Aufenthalt, sehr hilfsbereites und freundliches Personal. Tolle Lage in der Altstadt - Sehr gut Frühstück a la carte
• 家玉 (5/5): The hotel overall was great, and the rooftop bar has an amazing view. However, what really upset me was what happened on - Location As a guest I still have to pay for the new year’s fireworks🙄
• Heidi (9/5): Exceeded Expectations - It was modern, clean, and well-planned. The location was perfect. We only got to stay for one night, but we wished we had longer before moving on. We had a lovely view of the lake and good natural light. We left early in the morning, and the hotel thoughtfully prepared "to go" breakfast boxes for our car ride. Nothing. It was great.
• evren (9/5): -
• Ella (10/5): - Great location, stunning well appointed room, yummy breakfast and very accomodating and welcoming staff.
• Ning Chun (10/5): -
• Seh Guan (10/5): - Everything, including location. Nothing
• Panjarat (8/5): I had a fantastic stay here. The hotel is beautifully decorated and located right in the heart of downtown—literally min -
• Mark Emil (9/5): - Location, staff and room were great. Great view from the restaurant. Facilities and breakfast were very basic.
• Susanne (10/5): Tolles Hotel in super Lage! - Großartige Zimmer mit sehr geschmackvoller Einrichtung. Der Frühstücksraum im 9ten Stock mit Blick auf den See ist wunderschön. Das Personal ist extrem hilfsbereit und freundlich. Wir würden das Hotel auf jeden Fall nochmals buchen. Tolle Lage!
• Alizé (8/5): Bel hôtel dans le vieux quartier - Très bon emplacement dans le vieux quartier, bonne literie ! Joliment décoré et bien entretenu. Chambre et salle de bain propres ! La gentillesse et l’accueil du personnel Plus petit que sur les photos, ils peuvent s’améliorer sur le petit déjeuner et l’hôtel est bruyant et mal isolé. Mais étant dans le vieux centre c’est normal d’avoir le bruit des klaxon H24 mais prévoyez des boules quies
• LaWanna (10/5): Highly recommend - Breakfast was great, it wasn't a buffett which was refreshing. Room was decorated beautifully with fresh flowers. And it's in a great walkable location.
• stefano (9/5): Ospitalità al top. Personale fantastico - Pulizia ed eleganza Nulla
• Keira (10/5): Amazing - La Passion is easily one of the best hotels we’ve stayed in during our travels. The design and atmosphere throughout the hotel—from the reception area to the rooms, the charming dining room, and all the way up to the rooftop bar—are truly exceptional. Everything is impeccably clean and beautifully presented. The location is perfect. The moment you step out onto the street you’re instantly immersed in the energy of Hanoi, yet our room was amazingly quiet. The bed was incredibly comfortable and we both slept like babies. The rooftop bar is an absolute must while you’re there. The views are fantastic and the drinks are very reasonably priced. Breakfast was incredible—they really do like to feed you! There’s a huge range of options to choose from and plenty of it. Saving the best for last: the staff. Everyone was so friendly, welcoming, and helpful. Anh in particular made our stay special, sharing her personal recommendations for places to visit and eat. The only downside to our stay was that it lasted just one night! Next time we’re in Hanoi, La Passion will definitely be our first choice.

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