Salute Premium Hotel & Spa
Location: 5-7 Cua Dong, Hoan Kiem, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location
Luxurious Accommodation
Dining Excellence
Book now to experience the best of Hanoi at Salute Premium Hotel & Spa.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Secured parking
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Triple Room
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious triple room features air conditioning, soundproof walls, a mini-bar, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Senior Suite with City View
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides soundproof walls, a mini-bar, a seating area, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Suite
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious family room features air conditioning, soundproof walls, a mini-bar, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room with No Window
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed but has no window.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Sean (10/5): - Exceptional staff, great facilities. Close to restuaruants and short stroll to the markets.
- Jackie (10/5): Very good - Loved the breakfast and staff
- Aitor (10/5): -
- Ellie (8/5): -
- Kristy (8/5): Short stay - Friendly staff Hard bed
- solenn (10/5): Parfait ! Très bel hôtel 😊 - "Très bel hôtel avec roof top et belle vue sur Hanoi. Excellent petit déjeuner. Chambre très agréable. Tout le personnel est très sympathique et attentionné. Excellent accueil. Belle chambre."
- Julie (10/5): -
- solenn (10/5): Parfait très bel hôtel 😊 - "Très bel hôtel. Excellent petit déjeuner. Chambre très agréable. Tout le personnel est très sympathique et attentionné. Excellent accueil. Belle chambre."
- Heba (10/5): Perfect hotel which deserves 5 stars ⭐️ - We had the best time at the hotel it really deserves 5 stars.. they did airport pickup arrangements for us upon our request & upon arrival they offered us Lemon Juice, watermelons & cold towels..the full team are amazing from reception to sales to everyone in the breakfast buffet and the spa we had a wonderful time and special thanks to Kathrine who gave us many tips and guidance which we really appreciate they made our stay perfect and they offered us many Halal options for food as well in the breakfast buffet .. Loads of love to all Salute Team ❤️ Nothing at all
- Nóra (10/5): Everything is just amazing as always. Best hotel in Hanoi. -
- Inae (10/5): Incredible location, friendly staff and amazing stay! Would definitely come back! - Exceptionally clean, and amazing facilities in a central location in old quarter, Hanoi. The staff was incredibly friendly and helped with anything I needed, especially booking day trips and tours in northern Vietnam such as Ninh Binh and Ha Long Bay. This was with absolute ease.
- Suzie (10/5): Beautiful friendly staff who go out of their way to help you and I felt safe here - Location and clean Paying cash instead of card
- Vered (10/5): מלון מעולה ומיקום מצויין - מיקום, גודל החדר ויחס הצוות .
- Juan (10/5): -
- Ethne (9/5): -
- Lucia (8/5): - Sehr gute Lage, vieles zu Fuss erreichbar und trotzdem ruhig im Zimmer. Das Personal war sehr sehr nett und hilfsbereit. Das Zimmer mit Fenster war ausreichend gross. Das Frühstück war nicht unser Geschmack.
- GORY (10/5): - L’hôtel est bien placé, la chambre était très confortable (belle salle de bain, literie confortable, tv, climatisation) et le personnel est très accueillant ! Et l’hôtel est calme bien qu’il se trouve en plein cœur du vieux quartier. Rien, hormis le petit déjeuné qui mériterait d’être un plus varié
- Gerardo (9/5): -
- Akil (10/5): Spacious room in the heart of Hanoi. - Extremely friendly and helpful staff who go out of their way to ensure you know where all the nearby things are.
The rooms are really nice, clean and spacious and breakfast was also nice. My parents stayed at a 5 star hotel 2 minutes away and this place was much nicer, more spacious and cheaper. No comments.
- Natasha (10/5): Amazing stay at Salute. They couldn’t be more welcoming and helpful - Lovely central location and the staff were amazing. Right bathroom area but amazing show pressure!
- Amee (10/5): -
- Julien (9/5): Je recommande à 100% - On a été accueilli chaleureusement par le personnel. Ils sont toujours disponible pour nos besoins (taxis, conseils, e-sim).
L’hôtel est calme et vraiment bien placé. Nous avons su faire l’ensemble des visites à pied pour profiter du vieux quartier et des alentours
- Wan Hazwina (10/5): -
- Seo Hyung (10/5): This hotel is really good to stay for family members and the location of the hotel is very good too! - All staff are very friendly and kind! My family was fully satisfied by their warm and kindness. We really appreciated and see you next time! Nothing at all!
- Gioia (10/5): Das Personal ist sehr freundlich und zuvorkommed. -
- Holly (8/5): - In a great location in Hanoi's old quarter. The included breakfast was convenient. I also received a larger room upon checkin. The staff are very helpful and kind. After checking out, you are asked to rate your room on paper. Later, I was messaged through WhatsApp requesting that I dont complete a review on booking.com, as I had only rated the hotel an 8/10. This is incredibly problematic, and shows that hotel ratings cannot be trusted. There is nothing wrong with 8/10, and it accurately represents the hotel. Its currently review score is very inflated. This really put me off and takes away from the staffs otherwise excellent service.
- Sandra (10/5): Bravo l’équipe digne de rajouter une étoile de plus rien que pour l’équipe -
- Hazel Loke (10/5): -
- Tinotenda (10/5): Highly recommend - The location of the hotel was great - the room itself was spacious and clean! The staff were very friendly and accommodating. They gave us many recommendations of what do to in hanoi, including suggesting some day trips.
- Wan Hazwina (10/5): Hidden gem in Old Quater of Hanoi - When I arrived at the hotel, the staff immediately help me with my luggage. They offer me complimentary pandan tea & some fruit while waiting for check in. I like the design of the hotel, clean & modern. The toilet/shower is small but the water pressure is awesome. All staff speak good English. They give map & explained the surrounding areas. When I leave super early for my trip to Sapa, they even packed breakfast for me. I’m so touch & impressed with the service this hotel provided to their guest. The location is walking distance to most main attraction. See you again on Friday for my last day in Hanoi. Nuthin. Everything to my liking
- Antoine (10/5): - Personnel souriant et sympathique, qui peut vous aider dans vos recherches d'activité ou à réserver des taxis.
Taxi vers l'aéroport au même prix voir moins cher qu'un grab.
Spa propre et professionnel
Belle chambre et propre
- Marjolijn (10/5): Heerlijke plek in hartje Old Quarter. - Personeel ontzettend vriendelijk en behulpzaam. We hebben hier twee keer gebleven tijdens ons bezoek aan Hanoi. Niks, we komen zeker terug
- Paolo (10/5): - Tutto Niente
- Torsten (9/5): Sehr gutes Stadthotel mit top Personal - Freundliches, sehr aufmerksames Personal
Top Klimaanlage
Sehr gute zentrale Lage Druck in Hinblick auf positive Bewertung
- Anna (9/5): -
- Michel (10/5): Excellent -
- AD (10/5): - SALUTE PREMIUM HOTEL AND SPA, located in Hanoi’s Old Quarter, is truly an outstanding find—one I am genuinely pleased to have discovered. This boutique hotel is a charming and intimate property set right in the heart of the historic district, just a 10-minute walk from Hoan Kiem Lake and only 5 minutes from Train Street and the cathedral. Everything is exceptionally close and convenient.
Cleanliness is of the highest standard, which is particularly important to me. The rooms feature high ceilings, large windows, and abundant natural light—something quite rare in the Old Quarter, where buildings are typically narrow with limited exposure and often lack balconies. Here, however, you benefit from open windows and even balcony space, which significantly enhances the overall experience.
The bathroom is spacious and well-designed, offering both a modern bathtub and a comfortable shower. The bed is genuinely large and meets proper international standards—extremely comfortable. On both sides, there are practical bedside tables with easily accessible power outlets for charging devices.
The room layout is thoughtfully executed, including a fully enclosed wardrobe—unlike the open concepts found in many modern hotels, which can feel visually cluttered. The interior design features high-quality wooden elements throughout: elegant doors, well-crafted armchairs, a coffee table, and a functional desk. Additional amenities include a safe, refrigerator, and a flat-screen TV with streaming services such as Netflix.
A particularly stylish feature is the large glass partition between the bathroom and the bedroom, which can be covered with a blind for privacy when needed. The window and balcony insulation are of excellent quality, ensuring both soundproofing and comfort.
The staff are exceptionally friendly, attentive, and consistently welcoming—always ready to assist with anything, including organizing tours, travel arrangements, private transfers, and other services.
- Michel (10/5): Excellent -
- Scharnowski (10/5): - Super freundliches Personal, alles sehr sauber& eine gute Lage um die Sehenswürdigkeiten zu Fuß zu erkunden. Unterkunft kann man nur empfehlen:)
- Offer (7/5): -
- Martinelli (8/5): Hôtel correct pour Hanoï - Hôtel bien placé mais le quartier n’est pas idéal. Le point fort de l’hôtel est son insonorisation par rapport à la rue, c’est un luxe pour Hanoï. La chambre est spacieuse et propre, peu de rangement par rapport aux autres hôtels où nous sommes allés. La salle de bain est correcte, il y avait une fuite au niveau de la douchette des WC. Le personnel est souriant et serviable. Les transferts sont à éviter, nous avons eu un problème à l’arrivée comme au départ ( ce n’était pas le véhicule réservé initialement et pour le départ, le véhicule était vétuste et peu entretenu, la climatisation était noire, et le chauffeur ne comprenait rien, nous avons dû vérifier la route nous mêmes tout le long du trajet pour être sûrs d’arriver à destination).
Le quartier n’est pas attractif.
Le petit déjeuner est moyen et la salle est trop petite pour contenir tout le monde.
- Georgia (10/5): I loved how friendly and accomodating the staff were for the whole trip. The kindest souls we could have asked for. We w - I loved how friendly and accomodating the staff were for the whole trip. The kindest souls we could have asked for. We were looked after from the beginning all the way to us getting safely to the airport. Thankyou so much for making it such a comfortable stay with my friend for our first time in Vietnam. We would definitely come back 🫶
- thibaut (8/5): -
- Annie (9/5): Wonderful stay. Good location. Excellent service - My husband loves the shower pressure. And i love how close it is to train street, ATM bank, dental clinic, food places and good massage just walking distance. The staff are very warm and really good hospitality that actually boost up the hotel. Thank you!
- Dirk (10/5): -
- Nóra (10/5): -
- Benfredj (10/5): -
- Marjolijn (10/5): Voor herhaling vatbaar! - Ontzettend vriendelijke ontvangst. Zeer gastvrij. De kamer zeeeer netjes. Die van ons had geen ramen maar daardoor geen geluiden of licht, dus super voor de nachtrust. Ontbijt ook geweldig. En een heerlijk king size bed. Locatie ook fantastisch. Wij komen terug! -
- Christin (9/5): -
- Maciej (10/5): -
- Mo (10/5): - 位置好,服务好,早餐也不错
- Valerie (10/5): -
- David (8/5): - At check-in we were greeted warmly and given a cool drink and water mellon, very refreshing after dealing with the heat outside.
The staff were amazing, friendly and helpful, the room was very clean with a large comfortable bed. A wonderful selection of Asian and western style breakfast was served in the 10th floor restaurant.
This hotel is in a prime location in the old quarter and really is exceptional value for money, highly recommended.
- Alexia (9/5): Loved this hotel! - Loved the whole property, very friendly and helpful staff. Bed was super comfy, nice breakfast and rebooked to stay after my trip on the ha giang loop! Nothing! Only issue was some construction noise outside my window but that can’t be controlled!
- Samanta (10/5): Perfeeeeect - Excellent Excellent
- Noah (9/5): - Great hotel. The breakfast wasn't bad, but it wasn't amazing either.
- Imparato (10/5): -
- Łukasz J (10/5): Worth recommending - The apartment is in a great location. Close to the famous Train Street, with several shops nearby. The lake is a short walk away. The hotel staff were extremely helpful and friendly. They took excellent care of us. The room was well-appointed, beautiful, bright, and spacious. It had almost everything we needed. We highly recommend it. The room needed a few more hangers to hang up our belongings after our long journey. We also had a problem with the safe, which sometimes wouldn't open after entering the correct code.
- Jonny (10/5): See above - Fantastic location within the old quarter and walkable distance to a lot of the popular cafe/restaurants.
The staff are so kind and friendly, and genuinely can’t do enough for you. Everyone from the front desk to kitchen team were great. The staff were very generous in allowing us to keep the luggage in the hotel as we checked, so we could explore before flying out.
Rooms were spacious and clean.
Thoroughly enjoyed our stay, and most certainly would return. .
- Femke (8/5): - The hotel is in a fantastic location, right in the heart of the Old Quarter and within walking distance of many Michelin‑starred restaurants, shops, and major sights. The staff were very friendly and helpful throughout my stay, and the breakfast area offered several varieties to choose from. During my second stay, the room was also in a better and quieter part of the building. My first night was difficult: despite requesting a quiet room, I was placed on the 9th floor next to the elevator mechanism, which made sleeping challenging. The following night I was moved to a room facing a construction site, which didn’t improve the situation. Even during my second stay, although the room location was better, there was still no soundproofing.
Additionally, while the staff were kind, they were a bit too insistent about asking for reviews. At breakfast, the staff tended to remove plates almost immediately, sometimes before I had fully finished eating, which felt rushed.
On top of this, I was charged an extra 3% for additional fees, which should be handled between the hotel and Booking.com rather than passed on to guests.
- Caitlin (9/5): The loveliest and most helpful staff, in a really good location - The staff were brilliant, the room was clean and the breakfast was tasty with lots of options There is only a curtain between the room and the bathroom/toilet so it's a little awkward if you're with friends but otherwise a lovely room.
- sultan (10/5): - An exceptional stay by all accounts.
The hotel boasts a perfect location and impeccable cleanliness.
Ms. Sally and her team were truly wonderful – their professionalism, kindness, and genuine concern made a significant difference throughout my stay.
The breakfast was also excellent, adding to the overall delightful experience.
I highly recommend it and will definitely return. No thing
- Juana (10/5): - Exceptionnel ! Un rapport qualité prix qui dépasse nos attentes ! Le luxe à la française pour le prix vietnamien ! Tout était parfait, l’hôtel est au centre du vieux quartier de Hanoi et malgré les rues bruyantes, le calme dans les chambres est apprécié ! Le petit déjeuner est varié et excellent. Tout est super !! Merci Rien
- MELANIE (8/5): - L’accueil, les services, les chambres et le petit déjeuner
- Mark (10/5): Exceptional place to stay in Hanoi - Wonderful location in old part of Hanoi. Very comfortable spacious room. Excellent comfortable bed. Great breakfast upstairs with excellent variety. Most importantly are the hotel staff. They are amazing lovely people who are always happy to help. It was actually a joy to stay here. We stayed here in two stints...the second was like coming home with everyone so welcoming. I can't imagine a nicer place to stay in Hanoi.
- christian (9/5): -
- Imparato (10/5): - Posizione, pulizia dell'hotel e cortesia del personale
- CHRISTINE (10/5): Perfect Old Quarter Stay - So glad we stayed here again at the end of our trip! Such a great location in the Old Quarter, central, but not a busy street (thankfully none of the promotional speakers on this road!). The staff were super friendly and helpful - every single person. Lovely smoothie lady outside the front door and plenty of shops, spas, and eateries that are super close. If we are back in Hanoi, we would certainly stay here again, worth every penny!
- Richa (10/5): Great place to stay. Would highly recommend it. - The location was great - very convenient but the best part of the stay was the staff. They went above and beyond to make our stay comfortable. Nothing. Everything was great!
- Amy (10/5): Would recommend for anyone visiting Hanoi - Perfect for a couple of nights in the old quarter. Very helpful staff!! Great Value.
- Attila (10/5): -
- Durga (10/5): - Great location & customer service. The rooms are extremely clean and well maintained. Grace, at the front desk, is extremely warm, welcoming, and helpful. The breakfast is great too. Overall, we would highly recommend this hotel - we had a great stay and would visit again. Nothing bad to say! :)
- André (9/5): - Simpatia, amabilidade e disponibilidade dos funcionários.
Decoração muito cuidada. Optei por um quarto superior face ao casal que viajou connosco, pagamos quase o dobro e não vale de todo a pena , não sendo maior e tendo um pouco mais de ruído do que o quarto sem vista para a rua.
- Lorenzo (10/5): - Great experience: although we arrived very early in the morning, the staff helped us and let us use the bathroom and the changing room in the SPA, we could leave the baggages in hotel until the check-in time.
Staff was kind, breakfast was excellent and the position was great, highly recommended
- Gianmarco (9/5): - L'accoglienza dello staff è stata meravigliosa, cosi la loro assistenza durante il soggiorno. Una menzione speciale va a Katherine (mi scuso se ho sbagliato a scrivere il nome), gentilissima e preziosissima..
Anche le ragazze della Spa e i ragazzi della colazione, bravissimi.
- Michał (10/5): -
- 5446ec21b5fe729f45e1eceb87a56aa6 (9/5): Great location, nice interior - Great location in the heart of Hanoi. Very helpful staff. Spacious room. Good breakfast. Very kindly gave my children a bag of sweets each when we left. Nothing
- 35d86e7cf83e721337997fa8294b40b5 (10/5): -
- 2d07c6a688347381d2360f329d91a1e4 (9/5): - Posizione, staff Colazione un po carente, da migliorare!
- 682d20f3904e70903e56f5fc4971f9da (10/5): - The hotel is a must stay if you are visiting Hanoi. All of the staff are friendly, kind and considerate supporting us with any worries or things that we needed help with. We both had massages at the spa too and my wife can only describe it as the best massage that she has ever had! Perfect location for visiting the sights and the old town. No faults, everything was perfect.
- 5323c69533d77033438d5c45860cbecf (10/5): -
- 462702e3ea4e7365bad18aa9e907581c (9/5): Fantastisch - Personeel heel lief
- 462702e3ea4e7365bad18aa9e907581c (9/5): Fantastisch - Ruime kamers en super vriendelijk personeel
- 81e4f3ed984772e0b1c957c25eb826e5 (10/5): Tout était bien -
- df8e9c00c41e71cacf070ab3bd9047ee (10/5): Comfortable and clean - The staff is incredibly polite and helpful, they are always keen to assist and improve our experience
The room was comfortable and very clean, they gave us new toothbrushes on a daily basis
Location is central in the old quarter Naturally being in the old quarter it can be loud. On our first day there was loud construction work early in the morning that kept us up. However, we raised it with the staff and they moved us to a higher floor.
- f9934760663d72d957363098cb77b403 (8/5): - Die Lage, große Zimmer und sehr bequeme Bett. Leider Mini kleine Fenster zum Innenhof.
Aufgrund Flug Änderung konnte ich problemlos meine Aufenthalt ohne Abzüge kürzen. Frühstück konnte besser sein.
- 71e3d156b95171c403a6d3e64919d433 (10/5): -
- 27cf5b741d3e73089822b920357f45bb (10/5): - I had a very pleasant stay at this hotel. The location is excellent, making it easy to get around and explore the area. The room was clean, comfortable, and well-maintained.
What truly stood out was the staff — they were incredibly welcoming, friendly, and always available to help with anything I needed. Their hospitality made a big difference in my overall experience. The only aspect that could be improved is the breakfast. While it was good, I think there could be more variety to offer guests a wider selection.
- cebbd4e51a4573226a79cca0ee2fa9e5 (8/5): -
- 6a8fff62bd227232a2d341ae1663a812 (9/5): Muy bueno - El personal muy atento y servicial y las camas son cómodas Las vistas son mejorables y las habitaciones son pequeñas
- b0b9049baaa3708451da159b8a0dea28 (10/5): - The service and location
- cec397a489f570f319db3049292c124b (10/5): - The receptionist was polite and greeted us warmly as soon as we got down our taxi. The bellboy carried our luggage to our rooms as soon as we disembarked our taxi. There was a person at the information desk whose name I cant remember unfortunately. He was extremely helpful in guiding us on the things to see in the old quarters, and answered questions to the best of his ability. He always spoke with a smile and eagerness to help.. Overall the staff was excellent, the rooms, specially the beds were comfoprtable and clean. We had a good experience. No complaints.
- 007c66f687a572cf78dae8a9c4c75c25 (10/5): Ontspannend - Geen geluiden van buiten, geweldige badkamer en ontbijt helemaal top
- YASHU (10/5): -
- Burkhard (9/5): - Das immer hilfsbereite und sehr freundliche Personal hat uns jederzeit geholfen.
- Nicola (10/5): -
- Yvonne (9/5): Wonderful staff and great location - Great location, close to attractions and lots of restaurants nearby Some facilities need updating
- Bateman (8/5): Bien, mais un peu cher - L’hôtel est central. La chambre était propre et confortable. Le personnel a été accueillant. Notre chambre n’avait pas de fenêtre. De plus, bien que cela ne soit pas la faute de l’hôtel, des travaux étaient en cours dans l’immeuble adjacent si bien qu’il y avait du bruit à partir de 7h30 à 17h. Pour finir, le petit-déjeuner était décevant
- Joy (10/5): - Good location, large rooms, spotless clean, great staff that were extremely helpful.
- CHRISTINE (10/5): - Lovely, helpful staff. Clean, comfortable rooms. Super close stroll to train street, the lake, and shopping streets in old quarter. Just outside is coffee, food, and massage shops. Breakfast was lovely. We are back for 3 nights at the end of our trip and really happy to be returning.
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