The Sono Hanoi Hotel
Location: 56A Hàng Đậu, Đồng Xuân, Hoàn Kiếm, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location in Hanoi
The Sono Hanoi Hotel is nestled in the heart of Hanoi, close to major attractions like Hanoi Old City Gate and Quan Thanh Temple.
Comfortable & Well-Equipped Rooms
Enjoy air-conditioned rooms with modern amenities such as flat-screen TVs, free WiFi, and city views in select units.
Variety of Services & Facilities
Benefit from conveniences like room service, a 24-hour front desk, and a delicious breakfast offering buffet and Asian options.
To experience the charm and convenience of The Sono Hanoi Hotel, book your stay now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
- Happy hour
- Cooking class
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Beach umbrellas
- Internet access
- Housekeeping on request
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Family Room
Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Room
Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite with Balcony
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with city views, this suite also provides a mini-bar and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite with Terrace
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with city views, this suite also provides a mini-bar and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Matthew (10/5): Exceptional staff - Staff were very friendly and helpful. We came early, we could leave our luggage at the hotel and they called me our whatsapp when the room is ready. We could check in 2 hours earlier. They also arrangde the trip to Sapa for us. The trek was so fun. Highly recommend.
- Amber (10/5): Comfortable stay!! - The Sono hotel is small but comfortable. The location is very convenient. The service was excellent. All staff were warm and very helpful. They recommended for us where to go and what to do. It helped us a lot in making decision for our travel plan. Our trip to halong bay was booked by them and it was wonderful.
- Katie (10/5): Will be back!! - The friendly staff at the Sono hotel really made our stay lovely and we felt very well looked after. They always asked if we had a nice day and talked with us such as friends. We asked them to arrange our tour to Cao bang. The waterfall view and the god’s eye mountain are worth to do.
- Spencer (10/5): Good service and great location - The location is good. The service is attentive. Staff were very helpful. They booked for me tour to Sapa and cruise to Lan ha bay. We totally enjoyed our trip. Recommend!
- ellen (8/5): The staff are super nice. They gave us useful information where to good local food. It’s a pleasure to chat with them. - Good location A bit dated
- Charles (10/5): Nice experience - We spent some nights in the Sono hotel during our trip and we had great experience. Their hospitality was really amazing. They showed us many good foods and nice places to go. Their commendation for Sapa and Ninh Binh were super good too. We had great trip, great memories.
- Eve (10/5): Nice stay - I stayed at the Sono after my trip in Cao Bang. It was my right decision. Staff were very friendly & welcoming. Their recommendation on what to do was so good. They booked for us trip to Lanha bay. We had a great time. Our tour guide was very nice. He helped us to take lots of photos during the trip.
- Williams (8/5): Hôtel confortable, bien situé et d'un bon rapport qualité prix - Superbe accueil dans cet hôtel très bien situé au nord du quartier Hoan Kiem. Permet de faire beaucoup de visites à pied. Nous avions une chambre avec fenêtre donnant sur cour, au calme malgré la situation de l’hôtel dans une grande rue. Les propriétaires sont à l'écoute et sont prêts à fournir toute l'aide nécessaire, voire même des excursions. Le petit-déjeuner est très bon. Bonne adresse ! rien
- Paul (10/5): Definitely recommended! - Welcoming, friendly staff and great location. The bed is soft & comfortable.
- Freddie (10/5): Excellent location and helpful staff - Staff are always ready to help. They recommended for us many nice restaurants and places to visit. Our tour to Halong bay was booked by the staff and it was very good. Halong bay is very beautiful so It's worth to do.
- Amelie (10/5): Excellent experiences - The location of the Sono hotel is conveniently located near Dong Xuan market in the Old Quarter. We could walk everywhere. Their staff are outstanding. They helped us to get a sim card and showed us where to go. Our trip to Ninh binh was arranged by them after 5 minute talking! Amazing! highly recommend!
- Pablo (10/5): - Personal muy cordial y una ubicación excelente.
- Jude (10/5): Lovely stay - good travel agent - We stayed at this hotel for total 2 days during our tour in the North. The hotel is in a good location, clean and friendly, warm staff. It's not only the hotel but also a travel agent. They can book all types of tour. We booked cruise to Lan ha bay through them. It was amazing! We got free upgrade to balcony cabin on cruise. Our tour guide speaks good English and he is very knowledgeable, friendly.
- Jessica (10/5): Pleaant stay and great tour service! - A budget hotel but great greavice! Check in process is very fast and personal. Staff are so friendly and helpful. They booked for us tours to Ha giang and halong bay. Our driver was very good, we felt safe. The cruiser was big and cleaned. We had excellent experiences.
- Staci (10/5): Good experience. Nice tours to Halong and Tam Coc - We stayed at the Sono hotel and it was good experience. Location is great and staff are so kind & attentive. They booked our tour to Halong bay anh Ninh Binh before arrival. It saved our time and money. Both tours were very good.
- Logan (10/5): Recommend - The Sono hotel is in a very central location, easy to walk to the night market and Hoan kiem lake. All staff were friendly, helpful and knowledgeable. They showed us many nice local foods. We extended our stay and the staff booked for us tour to halong bay and incense making village. Both tours were well organized and we had fun.
- Ekaterina (9/5): - Хороший отель, приятный персонал, есть лифт(!), завтраки скромные, но нам хватало, было чисто (что для меня максимально важно), ванна, конечно, уставшая, матрас очень твёрдый (как татами), но мне было норм, ничего не болело. Расположение хорошее, но шумно (было бы прекрасно улучшить шумоизоляцию). Номер был с балконом на третьем этаже, большой. Из пожеланий - добавить халаты, последнее время поняла прелесть наличия халатов в отелях, но опять же, вкусовщина.
- Samantha (10/5): Nice stay and great trekking tour to Sapa - Comfortable room & nice stay. Our room was free upgraded to a balcony which was a nice surprise. Staff were very friendly and helpful. They helped us book tour to Sapa. Our local tour guide was incredibly informative, and really attentive to our needs. We enjoyed the trek very much.
- Ewelina (10/5): - Ładny i czysty hotel w świetnej lokalizacji. Serdeczny i uprzejmy personel. W pokojach jest cicho.
- Shannon (10/5): Great stay, made even better by the exceptional staff - Fantastic service Good breakfast Exceptional staff
- Amanda (9/5): Lovely no fuss hotel with great staff - Lovely no fuss hotel in Hanoi, the staff were absolutely lovely and always available to help us or give recommendations, the beds were super comfortable and and the breakfast was varied enough for anyone to get whatever they fancied. Windowless rooms are pretty common in Hanoi so no surprise here, but it turns out we had a window going into the corridor, which means we were exposed to noise from cleaners, other guests coming in and out, etc. Then again that was very minor.
- Thomas (9/5): - Sehr freundliches und hilfsbereites Personal, sehr gutes Bett, gutes Frühstück Am Wochenende bei Junior Suite aufgrund der Lage auch nachts relativ laut...
- Aukenova (10/5): - Дружелюбный и приветливый персонал, расположение, завтрак. Персонал создал все удобства для проживания, можно было оставить сумки, все в пешей доступности, рядом автобусная остановка, есть услуга прачечной.
- Igor (10/5): -
- Fred (10/5): A nice place to stay in the Old Quarter - A good hotel and amazing staff! All staff were friendly, helpful and always with a smile. A good hotel to stay in Ha Noi.
- Brooke (10/5): Recommend - Great location! close to night market , train street and tourist spots. Staff were accommodating, rooms were comfortable. Staff helped us to book cruise to Ha Long bay and tour Tam Coc. Both tours were well organized. We enjoyed it very much. Recommend!
- Ashwin (9/5): -
- Amy (10/5): Helpful staff - This was our first time to Viet Nam so we had to search alot. Finally we choose the Sono, and. It was our right decision. Staff were so friendly and helpful. They saved eating and visiting places on gg map for us. We could visit Ha Noi by our selves easily. They also helped me to book tours to Ninh Binh and Cao Bang. Amazing views & unforgettable experience
- Beau (10/5): Comfy - Good location, very near Dong Xuan market, cozy room and comfortable bed. We slept as babies! We took their suggestions on food and tour to Ha Long bay. We had great time in Hanoi and on cruise
- Archer (10/5): Simple but great - I chose the Sono hotel because It's near Long bien station. But I was very happy with my decision. I felt like coming to friend's house. Staff were nice and helpful. They recommended for me delicious foods, cafe and tour to Pu Luong. Highly recommend.
- Ashley (10/5): -
- Rosemary (8/5): Great location, friendly staff, good value. - Basic but great value and lovely staff. Nothing, it was fine.
- Vernon (10/5): - Everyone who works there is attentive and knowledgeable. They showed us nice local foods and beautiful places to visit. We really enjoyed our time in Hanoi and cruise to Ha long bay which booked by hotel's staff. We got a chance to admire tiny islands and magnificent view of Ha Long bay.
- ROBERT (9/5): - Tout était parfait, le personnel très concerné et aidant. Les serviettes changées chaque jour. ́la chambre sans fenêtre sur l'extérieur mais sur l'escalier intérieur.
- Gabriel (10/5): Good place! - A budget hotel but comfortable! I like atmosphere at the sono hotel. friendly staff and great location. Our cruise trip was booked by the hotel went well, picked up on time, good tour guide and nice food.
- Brendan (10/5): Great location , kind staff and good advice for tour - The Sono hotel is right in the center of old town. It's walking distance to many attractions such as mausoleum, temple of literature, night market... Staff is always there and ready to help. We took their advice going to Cao Bang instead of Ha Giang. We had right decision. The views were really spectacular and we could really avoid the crowd.
- Oscar (10/5): Lovely stay - We had a wonderful stay at the Sono. It's a cheap hotel but they had all i needed: genuinely kind and attentive staff, clean & comfortable bed, Ac worked well... The receptionist also booked for me tour to ninh binh and Ha Long bay. The boat was new and clean. Everything was well organized. The bus transfer was very comfortable and knowledgeable, friendly tour guides.
- Joanne (8/5): - Great location. Great staff
- Keira (10/5): Nice!! - I love the atmosphere and staff at this hoel. They are all friendly and always go beyond to meet our needs. They recommended for us many nice local foods. We tried their street food walking tour and Sapa 3day trekking. The scenery in Sapa is stunning and the homestay is beautiful with a kind and funny tour guide. Recommend!
- George (10/5): Would absolutely stay at The Sono hotel again - Fabulous stay in a great location. Our room was comfortable and the staff was so friendly and attentive. Their suggestions for food and tour were very good. We took the 3day tour to Cao Bang. It was amazing!
- Corina (10/5): Would recommend for another stay - Well located, comfortable and very kind staff The breakfast area may need an upgrade
- Grzegorz (10/5): - Bardzo zadbane i czyste pokoje, bardzo miła obsługa, pomogli nam w sprawie wycieczki do Lan Ha Bay. Polecam każdemu
- Leanne (6/5): -
- Emma Jihen (10/5): Aangenaam verblijf - Zeer behulpzame en vriendelijke mensen. Ze hebben mijn verblijf enorm aangenaam gemaakt. De bedden waren heel zacht. Ik had een hotelkamer (209) dichtbij de trap en receptie waardoor ik soms wel wat last had van lawaai.
- Asma (10/5): - Great staff, super friendly and attentive:) the room is spotless and very spacious. Great value for money. The only issue is how loud the street noise was. This is expected in Vietnam.
- Adina (8/5): Bonne expérience avec rapport qualité prix correct - Personnel très sympathique. Chambre très spacieuse, assez propre - peut mieux faire mais on va dire que ça allait, tout comme la salle de bains. L’hôtel est très très bien situé (près du night market et en plein centre de Hanoi) - cependant, son emplacement touristique vient avec le fait que des 5h du matin tout est très bruyant et si vous avez le sommeil léger impossible de se reposer (mais je pense que c’est la même chose pour tous les autres hôtels du centre). Petit dej pas vraiment bon mais il y a beaucoup de choix et d’endroits pour bruncher dans le centre. Globalement bonne expérience avec un rapport qualité prix correct.
- Dejan (8/5): - Location was perfect for walking to old town. Room had no windows, what later turend out as very good idea, since streets of Hanoi are really busy and loud. Sleep was much better. , Breakafast could be more diverse.
- Lara (9/5): Kind and helpful staff, in a great location - All staff were very helpful and kind. The room was clean and the bed was comfy. We had a room with a window (outside) and a private shower/toilet room, water pressure good for the shower. Great location, a walk from the centre however close enough to everything. We were taking onward travel via bus and the location was great for an early start. The shower could have been cleaner with slightly mouldy grout and limescale. Bed was dipped in the middle. Only 1 replenishment of water bottles on the first day.
- Sarah (8/5): -
- ROBERT (8/5): A recommander - Le personnel extrêmement gentil et attentionné, la situation, la literie de bonne qualité et le petit déjeuner vraiment top. Le manque d'ouverture sur l'extérieur (fenêtre sur l'escalier intérieur) et les grincements du lit poutant confortable.
- Stephanie (8/5): Basic accommodation for a good price - The hotel was a little dated and the rooms were small. The staff were friendly and helpful. The hotel was of good standard for what we paid. The high selling of tours and pushing to book accommodation with them
- Stéphanie (10/5): -
- Theunis Matthias (8/5): Prima! - Prima plek om 1x keer te overnachten. Vriendelijk personeel. Bedden waren voor mij ons te zacht. We rolden naar elkaar toe. Prima hotel, maar ook niet heel bijzonder. Zal er zelf niet lang verblijven.
- Matthew (8/5): -
- Basiax.. (6/5): Ogólnie ok. - Świetna lokalizacja, czysto, śniadanie dobre. Brak okna przez co gubiło się rachubę czasu, klimatyzacja zamontowana na wprost łóżka przez co w nocy ciężko było spać bo z klimatyzacja wiała centralnie na nas za to jak była nie włączona to straszna duchota przez brak okna i powietrza.
- Paul (10/5): Convenient and kind staff - It's a small but lovely hotel in the old quarter, walking distance from many attractions. Staff were so warm and friendly. Their tour booking service is great. Our 2day tour to Halong bay was amazing.
- Jackson (10/5): Very good location but even better stuff - Very central, lot of restaurants around. I tried the BBQ at the opposit shop, it was good. The hotel is small but has every thing you need and the best of all is friendly and kind staff. They booked for us a very nice cruise to Lan ha bay at very good price. Thank you
- Julia (8/5): - The people working there were amazing and the location is perfect! It’s quite noisy in the evening in the hallway and my room was right next to the elevator, so was awoken everytime someone used it and was talking. It’s not the worst but you should know this if you are a light sleeper.
- Karen (10/5): - The staff were exceptional. The hotel itself is small and not fancy by any means. But it’s comfortable and decent and very clean.
- Maddie (9/5): -
- jean francois (4/5): -
- Edward (10/5): Nice stay! - The hotel is in a fabulous location. Our balcony room was a bit noisy but we could see the local life and it was easy to get a grap. We booked our tour to Cao Bang through the hotel. The tour was amazing. Once in a lifetime experience!
- Janice (9/5): Perfect place to stay in Hanoi - We stayed at this hotel on two occasions as we road the Ha Giang loop in between. Staff were happy to keep our cases for 4 days and placed them in our new room when we returned. The room was comfortable, AC worked well ( it was 36 deg in Hanoi ) and well located in the Old Quarter. Hotel staff were all very welcoming. I would definitely stay here again if we come back. Nothing
- Julie Catherine (9/5): Great !! - Comfy beds Clean room Great location to visit Hanoi old town No outside view A hole in my mattress :(
- Diana (10/5): - We had 3 nights here recently. We liked the smiles and helpfulness of all the staff, the variety and presentation at breakfast ( sweetest mango I have ever tasted). It was a cool quiet haven to return to each day after the hectic noise of life in the streets of Hanoi. No complaints from me. Do note though that the steps up to floor 7 for breakfast are step and winding, the lift only goes to floor 6. Could be a problem for someone with mobility issues.
- Maciej (10/5): -
- Océane (9/5): - Le personnel est vraiment adorable ! Il a pris beaucoup de temps pour nous aider à faire notre itinéraire !
- nathalie (6/5): - Le personnel était très agréable !
- Juan Pablo (6/5): Precio bajo, calidad baja - Amabilidad del personal y el precio Las habitaciones no se condicen con las fotos. Parecían más amplias e iluminadas. Las instalaciones eran un poco antiguas. No me generaba mucha confianza la limpieza. El sector del desayuno era feo y el desayuno básico.
- Katie (10/5): A nice hotel in old quarter - The Sono Hotel is in a super location, few minutes on foot to night market, puppet theatre, Long Bien station. And the most important best staff! They recommended for us many local foods and cruise to Ha long bay. The tour was absolutely amazing. Our tour guide was friendly and very informative. Highly recommended!
- Aurélie (9/5): - Super hôtel, bien situé et chambres très propres Mention spéciale pour le personnel qui est très attentionné et disponible ! RAS
- SheridanNZ (5/5): Overall, safety issues & uncomfortable push to cancel our Booking.com booking ruined our experience - The hotel was reasonably priced and good value for money. The room was clean, and the beds were comfortable, making for a pleasant stay. The staff were friendly and helpful throughout. The shower had great water pressure, which was a nice touch. There were exposed wires near the TV and other electronics due to damaged safety coverings, which made us uncomfortable and meant we avoided using them altogether. The bathroom was very small and difficult to use, as the door opened inward and there was not enough space to enter and close it without pressing against the toilet. This could likely be improved by having the door open outward instead. Access to the breakfast room involved very steep, narrow stairs where footing felt unsafe at times, requiring us to hold onto the railing carefully. The surrounding area had limited nearby dining options within easy walking distance. On arrival, we were asked to cancel our Booking.com reservation and were offered a small discount to do so. However, the discount did not outweigh the potential cancellation penalties, and it would have removed the protection and support provided through the Booking.com platform. This put us in an uncomfortable position, especially after travelling and while already fatigued.
- Delphine (7/5): Globalement très bien. - Sa localisation, gentillesse du personnel. Il y a tout ce qu’il faut et c’est propre. Ma chambre avait une vitre qui donnait sur le couloir. Résultat, toujours de la lumière qui passe par les rideaux des lumières du palier. Moins bonne insonorisation des bruits.
- Mike (9/5): Great staff and large comfy room near the citadel - The staff were so helpful, tending to my every need, super clean and comfy room, great location and very satisfying breakfast. Enclosed windows, so no daylight and a memory foam mattress is not suitable for everyone.
- Roberto (7/5): - Best staff ever. They were super friendly and welcoming, always willing to support with everything. Also the location is really good, basically near to every interesting point in Hanói. Sheets were old and uncomfortable, we asked the team to change them and unfortunately they didn’t have any other options. The bathroom is small and uncomfortable to us.
- Jobel Marie (8/5): Affordable, spacious, and close to Old Quarter - The location is very close to Old Quarter. The staff have excellent communication skills and were so helpful. The room is spacious and the bed is huge. Only spent a night, but I don't mind returning as a solo traveler. My room was right next to the elevator and I could hear people's conversations while waiting for the lift. Other than that, I was able to sleep quite comfortably.
- Brooke (10/5): Recommend! - Thank you for a wonderful stay! Location was easy to walk to everything. We booked our tour to Tam Coc and ha long bay through the hotel. It saved our time and we had great trips.
- Neelam (9/5): - Pasamos una noche en el alojamiento. Personal amable. Buena ubicación. Limpieza adecuada. Desayuno correcto. Un lugar cómodo y bien ubicado.
- Marlys (10/5): Wonderfull location - best staff - The Sono hotel is in a great location and has attentive staff. Their experience for the city and tours were super good. Our lan ha bay cruise tour was unforgettable, everything was well-organized
- christian (9/5): - Le personnel très prévenant. Bravo à eux !!
- didier (8/5): Bon emplacement bon personnel - Les excursions réservées par l hôtel étaient de qualité Emplacement ideal Les petits déjeuner pas assez varié
- Neta (10/5): Thanks! Was so good! - The people were amazing We have really good time! We love all
- Laetitia (9/5): - La location est très bien, dans le centre mais pas dans les endroits les plus bruyants, juste à côté d’une gare routière, le personnel de l’hôtel est exceptionnel, très accueillant et aidant ça change vraiment tout dans le séjour, le petit déjeuner est bon, les chambres sont grandes et confortables Il faut le savoir et c’est courant à Hanoï mais il n’y a pas de fenêtres dans la plupart des chambres
- xavier (6/5): Quand même déçu - Le personnel parfait, très disponible et aimable. Petit dej pas au niveau , toute petite salle de bain, prix / aux autres hôtels . Les photos sont trompeuses!!
- Annie (10/5): Nuit paisible dans cette ville très animée - Accueil, chambre triple, situation géographique Rien
- Jörg (9/5): Eine klare Empfehlung ! - Schönes gepflegtes Hotel etwas ausserhalb des Old-Town Trubels (Höhe Long Bien Brücke), man ist trotzden zu Fuss in ein paar Minuten mitten im Geschehen. Sehr grosse und top-gepflegte Zimmer mit neuen Möbeln. Nettes und engagiertes Team. Beim nächsten Aufenthalt in Ha Noi buchen wir hier wieder ! Das Frühstück hätte etwas vietnamesischer ausfallen können; die Auswahl ansonsten war gut und reichlich.
- Aidas (10/5): Patogi lokacija - Vieta puiki, centras pasiekiamas pėsčiomis. Pagrindinės stotelės netoliese. Iš 10 aukšto atsiveria nuostabus vaizdas, kambario dydis komfortiškas dviems. Skanūs pusryčiai. Truputi brangu, bet kadangi čia Hanoi - priimtina.
- Katerina (9/5): Had a pleasant stay at The Sono Hanoi Hotel. The building may feel a bit older, but everything was very clean and well m - Breakfast was quite basic with limited variety
- Zoe (10/5): Short but incredible ! - First, ALL the staff. They are so amazing and so so so nice and smiling. Always here to ask you how was your day and answer all your questions at anytime. The emplacement was perfect ans the room very clean everyday ! Thanks a lot for this amazing stay !! Nothing. I really recommend it.
- Clive Winearls (9/5): Great value for money - Staff were amazing, really friendly and responded to any issues immediately, room was reasonably large with very comfortable bed, great location in the old quarter with many options to eat within walking distance. Bathroom was small and a bit cramped.
- Amy (10/5): Great experience - We had great experience at the Sono hotel. Staff were so friendly & kind. They provided excellent information about the area, including delicious local foods and places to visit. They also booked for us 2 day tour to Pu Luong. This was one of my favorite experiences in Vietnam. Highly recommend.
- Ann (6/5): Cheap and clean but not ideal - It was well priced and clean and included breakfast The smell of sewerage outside of the hotel the whole street stinks bad and within the room smell Made me violently ill it’s coming up the pipes and only window is out into internal hallways no bathroom window external
- TRESSON (9/5): - Personnel attentionné, chambre calme malgré le bruit continuel d'hanoi. Rien
- Ruby (10/5): Lovely welcome - We arrived at the Sono in a very hot day. They immediately offered us cold juice then a list of food/drink recommendations. They also helped us booking overnight cruise to Lan ha bay. We really enjoyed the tour. The scenery of the bay is beautiful. Our guide was attentive and engaging.
- Nicole (10/5): Welcoming - It's a small hotel but great service. Staff were very friendly and always willing to help. It was very hard for us to decide what tour to take because there were too many options si I shared with them my interest. They did everything for me! My cruise trip to Lan Ha bay & trekking tour in Sapa were so enjoyable. Crew provided amazing service and our tour guide was helpful and funny.
- Sandra (5/5): -
- Kate (10/5): Reasonable price, kind people - I got a room at the Sono at a very good price. Hotel is in the old quarter with kind staff. I booked 2day tour to Sapa at the hotel. Really enjoyable, great walk and friendly guide.
- Marco (8/5): -
- Roméo (10/5): - Le personnel est très sympa et nous aident pour tout Rien
- Niamh (10/5): Perfect location and lovely staff - Perfect location close to everything in the old quarter. Friendly staff with great recommendations for food & visiting places. Their airport pick up and tour booking service are great too. We had a wonderful experience on cruise. Our tour guide was very kind and accommodating, food on cruise was delicious. Recommended for anyone looking for a reliable travel agent
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