Luxury Suite by CN Tower & Free Parking

Location: 20 John St, Toronto, Ontario, M5V 0G5, Toronto, CA

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Front entrance ramp
• Health or beauty spa nearby
• Proposal/romance packages available
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Outdoor pool - seasonal
• Elevator
• Smoke-free property
• Free self parking
• Proposal/romance packages available
• Secured parking
• Health or beauty spa nearby
• Wheelchair-accessible fitness center
• Change of towels (on request)
• Change of bed sheets (on request)
• Stair-free path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Suite, Multiple Beds, Pool Access, Partial Lake View

  2 Queen Beds and 1 Queen Sofa Bed

  Balcony/patio with partial lake views

  
  

  Layout - 2 bedrooms, 6 living rooms, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 50-inch Smart TV with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - A pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Detached private bathroom, bathtub or shower, designer toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Designer toiletries
  • Separate sitting area
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Pillow menu
  • Private bathroom (not in room)
  • Balcony or patio
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Blender
  • Coffee grinder
  • Toaster oven
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Baby bath
  • Paper towels
  • Restaurant dining guide
  • Freezer
  • Ice maker
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Kitchen island
  • Office
  • Travel crib

Guest Reviews

• Laurie (8/5): - Although there were issues with clean blankets and a leaky air mattress, everything was taken care of our second day of.our stay here. All in all was a nice clean, quiet place that was so convenient to the events we were in town to see!!
• Verified traveler (10/5): - Great stay!
• Verified traveler (10/5): Great family friendly place to stay! - Great place to stay. Plenty of room for larger families. Room well stocked and extremely clean. Easy communication with host. Great location to all that Toronto has to offer! Absolutely recommend this place to stay and will return in the future when visiting again.
• Verified traveler (6/5): Taylor Swift weekend - We were moved to a different property after a maintenance issue with this place. I can’t compare it but I was hoping it would be as nice as the original pictures and it did not meet expectations. The unit we stayed in was suitable enough for us, and conveniently located. It was just a little dated. Replace the remote control for the tv instead of keeping the batteries taped on, they kept popping out. There was no filter in the water pitcher. Dirty under the beds. The biggest negatives of the building were the elevators, parking garage, and noise level. The wait was usually several minutes to get off and on. Being from the US, I don’t know if the security measures are like this in all buildings in Toronto but having to use the key fob for the elevator was frustrating. We left some food items in our room after checkout and could not get back on the elevator to go retrieve them. Tried buzzing the owner but there was no answer. The parking spots were confusing to find and signage to exit and get out was difficult. We didn’t spend much time in our room, but the accommodations just made the stay a little less pleasant, and it was hard to sleep with the train and other tenants above and beside being noisy late at night.
• Beverly (4/5): Stay elsewhere - The location of this building is great if you were attending an event at the convention center. The unit is self is fairly rundown for what appears to be in new building. Check-in was easy. Upon arrival with all of our groceries, we found that the fridge and the freezer were not working order and could not be addressed until after our stay. The kitchen faucet is leaking. Some dishes were dirty. The doors close off the second bedroom would not close properly. For the rate that we paid, this was not nearly worth the price. Advise you stay elsewhere.
• Shelley (6/5): - We did not end up staying in this unit. We were informed as we were leaving Vancouver, literally on the plane that this unit had some damage and they had arranged for us to stay in another place. Very stressful as we did not get the address or make contact until we landed in Toronto and then had to scramble to contact the owner and get them to meet us. The replacement condo was fine, good location but no pool which we were looking forward to. We don’t know if the place was as nice as the one we had booked as we never saw the original one .
• Rhona (8/5): - I am struggling to leave a review. Our "host" was super responsive once we were able to finally get into contact with him but we had some issues renting from this group. Know that they have several properties so you might not end up from where they advertised. Which was ok for us since the condo was only a block from the venue we were visiting. PROS Great location. Our host was responsive & helpful. Condo was great and comfortable for the 6 of us. Amazing view. Place was well equipped. CONS: Tried to contact the property managers to confirm our free parking a few days before but their phone mailbox was full. Instructions said we must confirm parking so I tried! Expedia then tried to contact them as well and they were not able to. This concerned me a LOT because we had NO instructions on check-in until finally I tried TEXTING them 2 days before and they responded immediately. Gave us the name & phone number of our "host" and we ironed everything out. The condo was nice and clean but some issues. Only 2 elevators worked so if you hit a busy time of day, expect to wait a while to get on. One of our bathrooms (we had 2) had a problem with the toilet that management fixed quickly the next day but they should have checked this before check in. We had problems with unlocking the door as the lock was "tricky" which caused us anxiety. Listing said we had access to the pool but was not given the fob for it. Only one set of keys given so could not seperate from group.
• Angelia (4/5): - Took an hour to be cheaked in. And it wasnt the cleanest of apartments. Location was the only thing that was great about our trip....said we could use the pool but we were not allowed.
• Paul (8/5): - Stay 2 nights, family of 6. The apartment is small for 6 people. Great location for a downtown stay.
• Shanta (6/5): - This property was all about location, view and amazing pool. The unit was in a clean building and the place itself was clean but furniture was of low quality and stained and kitchen table only seated 4 and we were 6. The mattresses should have had mattress covers to help keep them clean but there was sufficient bedding. The host/hostess were responsive, helpful and accomodating. My biggest complaint was the sleeping arrangements were not as described in the booking description. We were 2 adults (not a couple) and 4 children. This apartment was meant to be a 2 bedroom with a queen size bed in each and a pull out queen sofa; however the apartment only had one bedroom with a queen bed and a nook with sliding walls with a sort pull out bed (changes from single to queenish) with thin cot mattresses; not comfortable for an adult. There was no pull out sofa but rather a double air mattress and a single cot. Not quite what we were expecting and especially if there were more than 2 adults. My recommendation would be to only book if you have max an adult couple and the rest of the 4 guests being children.
• Wendolynne Marie (10/5): - Everything was great. Very clean and the location was incredible. Will definitely book with this place again and will be recommending it to anyone planning to travel to Toronto.
• Nyvoath (10/5): Good Location for CN Tower and Downtown !!!! - Very hood location for CN Tower, Aquarium and Downtown.
• Verified traveler (2/5): - I would not recommend this property. The condo [Unit 2406,] is NOT a luxury condo. The mattress in the bedroom was disgusting. Dirty and looked like someone had urinated on it. Rather than replace it a stained mattress pad was used to cover it. I had to flip the mattress over and cover it with the disposable mattress cover I bought. The other side was also stained. Bed 2 the mattress was sunk in the middle and was surrounded by a curtain held up by a bent curtain rod to separate it from the tiny dining area. The 3rd sleeping area was a nasty, badly soiled sofa that had a pull out section to sleep on, it was not a sofa bed. All the sleeping areas had to have the bedding washed before sleeping on it. The disposable mattress covers I bought were also used by the other 2 guests. Several slats in the vertical blinds were missing. The curtains in the bedroom were mismatched and didn't fit the window. The bathroom shower stall track was filthy. We did not feel safe because several attempts had to be made to open and close the door. One of the guest had bought a travel alarm that we used while in the unit. The elevators are dark in the building and there was dog poop outside the building. The reservation shows you will be staying at 20 John Street. Upon arrival you aren't allowed access to 20 John Street and are assigned a condo in 300 Front St. Overall, 2406 is by no means luxury and should be removed from listings until it is refurbished to luxury status.
• Christopher (8/5): - Fantastic location and room was great. Building had at least one elevator out of order though so waits exceeded 10-15 minutes to just get on an elevator some times. If elevator gets fixed it would be really great.
• Thomas (10/5): - Excellent location in the middle of downtown Toronto. Host was excellent and very accommodating. Definitely would stay at this location again when visiting Toronto.
• Yama (2/5): - The property has mold on the walls.
• Mendy (10/5): - You can walk to everywhere and amazing view, very comfortable to live there
• carol (10/5): - Beautiful property with excellent location. Beat suited for maximum.three people
• Tyler (10/5): - Excellent stay in the heart of Toronto. Walkable to anything you want.
• Susan (10/5): - 10/10 stars! This property stood out on cleanliness, convenience, amenities, location. The parking garage was a huge plus. My family commented several times how much they enjoyed the fitness center/gym. We walked to dinner at Pai Northern Thai & Aanch Indian, St Lawrence Market, waterfront, ice cream, etc. And the owners are kind, helpful, accommodating.

Photos