Four Points by Sheraton Urumqi

Location: 4000 Huizhan Avenue, Midong District, Ürümqi, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Studio with Two Double Beds and City View

  The spacious studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The studio offers a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Superior King Room with City View

  The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Deluxe King Suite with City View

  This suite's standout feature is the hot tub. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• King Room with City View - High Floor

  The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• King Room

  The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• King Room with Mountain View

  The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a TV, as well as mountain views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Deluxe King Room with City View - High Floor

  The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Deluxe Double Room with Two Double Beds and City View - High Floor

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Superior Double Room with Two Double Beds and City View

  Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

• Double Room with Two Double Beds and City View - High Floor

  Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Smoke alarm
  • Key card access

Guest Reviews

• Azhar (10/5): -
• Yerken (10/5): -
• Omirzak (10/5): -
• Abdumuhsin (10/5): -
• OlegP (10/5): -
• OlegP (10/5): -
• Alice (10/5): Good stay and will go back - Clean rooms and friendly staffs. Cigarette smell in the corridor and very light cigarette smell inside the room. Room was already changed but still had a faint smell lingering on.
• Umed (10/5): -
• Александр (6/5): -
• K (8/5): - Like most of the hotels in China the service is impeccable even though limited English the staff go out of their way to assist. Restaurant provide excellent food but at a price.
• Ayan (9/5): -
• Kiyas (10/5): -
• DILFUSA (8/5): - Reichliches Buffet! Lage ist bestimmt gut, kann leider nicht einschätzen, war von Partnern abgeholt! Sonst zufrieden! Sehr sicher! Presi könnte etwas günstiger sein!
• Ming Chih (4/5): - 一開始給我一個超級小又奇形怪狀的房間，有一位前台服務員不給我換房，本來想算了，畢竟她說沒有房間了，後來另一個小姐姐主動帮我換房間了。
• Wenny (8/5): -
• Leanne (10/5): Exceptional -
• Robert (10/5): Exceptional -
• Naran (10/5): - A
• Oleg (10/5): Exceptional -
• Madina (7/5): Good for a night stay -
• Madina (8/5): Very good - Good
• Urmat (10/5): Exceptional -
• Mohammadrasoul (8/5): Very good -
• Alireza (8/5): Very good - It was clean and cosy The breakfast was not that good. It was almost Chinese options.
• Gaurav (8/5): Property Lives upto its expectation. - Breakfast was well laid out and adequate variety. The property campus is huge and is great .
• Ewa (9/5): Superb -
• Ana (10/5): Exceptional - Super ! but only one problem, the staff dont speaks english. it was big problem. no one dont knows english.
• Papassamon (9/5): Superb -
• Ana (10/5): Exceptional - it was good everything. only one thing is very very bad : nobody knows english. and when you talk they smile. its not a good.
• Oleg (10/5): Exceptional -
• Izumi (10/5): Exceptional - Breakfast was so good. There was not a BATHTUB in a bathroom.
• Paolo (10/5): Happy to come back to this hotel again :) - Great choice for those who travel by car - no need to stay in a busy city center. From this location it’s easier to drive to all destinations, like mountains and valleys. Comfortable clean rooms, great room service.
• Paolo (10/5): Great choice to stay in Urumqi, away from hustle and bustle of the city center. - Clean rooms, super comfy beds, hot shower, spacious rooms - we liked it all :) Location is good, and there is a spacious parking 👍👍👍
• Chi (8/5): Very good - location is away from the business center
• Lily (8/5): Very good -
• Chou (8/5): Very good - It’s a little far from business center. Not convenient for. Shopping and dining. Not convenient for shopping and dining.
• L (10/5): Exceptional - Quite
• Daisy (9/5): Pleasant stay - Clean and modern Location inconvenient
• Jackie (10/5): Recommendations for this hotel - staff were friendly. - All of it was a lovely hotel Nothing it was all good
• Biyan (8/5): - New area, no stores around. No laundry machines in hotel.
• Yc (7/5): Overpriced for a Four Points, LOUSY FOOD CHOICES - Dining establishments were sub-par. Firstly, the beer bistro on the ground floor was closed. Instead, there was a 3rd-party barbeque establishment outdoors, which was full of mosquitoes and other insects. Second, the Chinese restaurant did not have many dishes which were on the menu - we tried to order 3 dishes, and all 3 dishes were not available ("ingredients out of season", which was not plausible, since the menu was on a tablet - they could have easily updated the menu). We left and went to a nearby mall for dinner.
• Staff Physical Education (8/5): - Staff friendly and helpful. But No swim pool
• Yi (9/5): Superb -
• Yi (9/5): Superb -
• Christina (10/5): - Excellent rooms and amenities. Lovely staff
• Oleg (9/5): Superb -
• Наргиз (8/5): Very good -
• Nurymbet (10/5): It was miracle trip to Urumqi thanks to RYLA - a miracle girl from reception desk - We enjoyed newly built hotel, especially a gorgeous interior design of room at a very reasonable price. It should be mentioned that hotel personnel made our stay exceptional and unforgettable. We are very thankful to RYLA for turning our trip into a miracle, nobody would believe that she provided not only helped with translation from chinese but also physically accompanied us to city trips spending hours and hours of her personal time The hotel is at the periphery of city, but it was our preference since we wanted to avoid crowded streets and spaces
• George (10/5): Exceptional -
• Oralbayeva (1/5): Bad - 👎🏻👎🏻👎🏻 Contact eme asap! I’m very disappointed that they took an additional 1500 yuan as a deposit, and most importantly, without warning! We were shocked, we thought that we had mistakenly booked an expensive room. It’s good that the taxi driver helped us figure it out and explained to us what they didn’t do at the reception! We were assured that the money would be returned in 3 days, but a week has passed and they still have not returned it. Now I read a review from a guest named Maxim, even after a month he did not get his money back. They don’t respond to emails, so how can we get our money back now? Today we are going to Urumqi again, and we may have to call the police for investigations. It took 5 seconds to withdraw money from my card, but why is it so difficult and time consuming to return it?👎🏻👎🏻👎🏻 👎🏻👎🏻👎🏻Contact eme asap! I’m very disappointed that they took an additional 1500 yuan as a deposit, and most importantly, without warning! We were shocked, we thought that we had mistakenly booked an expensive room. It’s good that the taxi driver helped us figure it out and explained to us what they didn’t do at the reception! We were assured that the money would be returned in 3 days, but a week has passed and they still have not returned it. Now I read a review from a guest named Maxim, even after a month he did not get his money back. They don’t respond to emails, so how can we get our money back now? Today we are going to Urumqi again, and we may have to call the police for investigations. It took 5 seconds to withdraw money from my card, but why is it so difficult and time consuming to return it?👎🏻👎🏻👎🏻
• Edil (10/5): Exceptional -
• Zayniddin (10/5): Exceptional -
• Si(simon) (10/5): Very good hotel in the middle of nowhere! Urumqi 1st tour - Very good hotel in the middle of nowhere! Breakfast isn't included but you can pay an additional fee for that. From 7:00--10:30 that's the breakfast time. Notice that in Urumqi, the time is technically 2 hours behind Beijing Time because it's still dark until around 8:20AM. And the regime of working hours is 10:00 instead of 9:30am then it ends at 18:00 instead of 17:30. The hotel also has a gym on the 3rd floor; you can definitely workout during your feel time. Free water is provided everyday while staying there. Mostly importantly, check in wasn't difficult during midnight for me. Room was very clean & love the shower head too; looks beautiful! Room was overheated. Too hot & can't be turned down...you can only open your windows to cool down. That wasn't very comfortable to stay in.
• Jan (8/5): Pretty good, but the bathroom odour is odd for a brand new hotel - Overall comfortable and busy hotel in the northern Urumqi outskirts. Nice breakfast buffet and evening dinner. Staff were generally attentive. All good apart from a smelly bathroom. Unfortunately the bathroom was smelly. Early cheeck-in was not poissible either so we had to wait 5 hours.
• Sophie (10/5): Exceptional - Love it

Photos