Schell Motel

Location: 2810 35th Street, Vernon, ca

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• BBQ facilities
• Fax/photocopying
• Hot tub/Jacuzzi
• Heated pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Snow sports gear
• Swimming nearby

Rooms Available

• Deluxe Room

  1 Queen Bed, 2 Double Beds and 1 Twin Sofa Bed

  Overlooking the city

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels

  Practical - Free newspaper, iron/ironing board, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens

• Two-Bedroom Suite

  This suite's standout feature is the sauna. Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious suite offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV, as well as city views. The unit has 4 beds.

  Max Occupancy: 8 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Gallery Room

  1 Double Bed and 1 Large Twin Sofa Bed

  Overlooking the pool

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels

  Practical - Laptop workspace, free newspaper, and iron/ironing board

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens
  • Laptop-friendly workspace
  • Freezer

• Comfort Room

  2 Queen Beds

  Overlooking the canal

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels

  Practical - Free newspaper, iron/ironing board, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Smart TV
  • Soap
  • Window screens

• Standard Queen Room

  This guestroom includes a microwave, small refrigerator and coffeemaker are provided.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm

• Two-Bedroom Suite

  This suite features a separate bedroom and living room with a queen bed. A kitchenette offers a stove, microwave, coffee maker and refrigerator. Please note, this is not a pet friendly room.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Family Room with Balcony

  Small balcony overlooking pool

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Queen Room with Two Queen Beds

  This suite features a queen bed, and the front room offers a double bed. A kitchenette with a microwave, coffee maker and refrigerator is provided.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Todd (4/5): Aside from the dirty room the stay was good - Nice owner, great location, but the floor had not been cleaned for some time. corners and area along the wall were dirty. The baseboard was dirty, and the entire floor was dirty. Location was great, enjoyed being downtown Vernon. Close to restaurants and coffee shops, as well as a FreshCo grocery store.
• McLean (1/5): - The owner kept running the costs up the homeless and people pounding on doors in the middle of the night, the drug dealing and the language barrier was impossible to work out pricing, and calling me stupid because I didn't understand math that place was a inbarrisment to Canadian business Above, coffee maker had the on off switch removed?
• Gagandeep (3/5): -
• Daniel (2/5): If it's your last option, it's.. certainly an option. - Things that couldve been better... the bed, getting a toilet that actually flushes, internet that functions, a reception that answers calls, housekeeping that provides actual pillows instead of simply shoving pillow*cases* at you, an easy reception without being harassed by a child, and a longer response window here for me to keep going.
• Anastasia (2/5): -
• Robert (1/5): Horrible - NOTHING The room was dirty to a point that I slept in a kitchen chair as I could not trust if the sheets had been cleaned, When I checked in I had to give a $200.00 damage deposit. I has to leave first thing in the morning but could not as the office did not open until 9:40 in the morning. I had to wAIT TO CKECK OUT AND GET MY $200.00 BACK
• justin (1/5): -
• Wayde (1/5): TERRIBLE. - There was nothing to like We had our booking cancelled at 7am - the day we were traveling- because I didn’t get back to the manager of the property with cc info. When we booked using a booking site, it had said no cc was necessary. The email went to junk mail because of my filter settings, and I was driving for 10 hours that day, often without service in the mountains, just to arrive and have him (manager) say he cancelled the booking. At 930pm, with kids exhausted, we now had no where to stay. Oh but there was actually a room left (likely ours originally), but for like double the price of the booking site. It is such a SCAM. AVOID this motel! In the morning he was not even around for checkout until after 9am, and had multiple people angry and waiting to leave. It’s such a sketchy neighborhood too so I ended up getting up almost every hour at night to check on our stuff and car outside. NEVER staying there again.
• Adrian (4/5): Bad experience. - Nothing. Everything.
• Yoshitani (1/5): 詐欺宿泊施設 - チェックアウトの際スタッフが出て来ないから最初に支払ったデポジット返って来なかった。やる事が陰湿すぎる！
• Gary (5/5): Crappy check in experience, room was ok for the price - Had problems checking in The guy at the front deck could have been more courteous.
• Bruce (1/5): Was an interesting experience, that I won't repeat. - Location is fine, being not far from downtown, This "crack shack" is just outside of the area of town you might actually like to be in. A number of homeless people live here (in the hotel, that is) and it was certainly interesting to have someone wailing for help call you names when you offer to call an ambulance. Our neighbour, Shawna, has been here for 6 months and told us about the various break-ins and issues she has been having with the staff - at first I wasn't sure as there are always two sides, but staff were definitely less than desirable. The owner (I think) was far from friendly and, as it turns out, charged my card twice. I have since notified the hotel and weeks later, I still have no reply, so i will be contacting the CC company next.. The rooms themselves are small, which is expected for a cheap hotel, but there were stains resembling blood on the sheets, the bathroom mirror was haphazardly sitting on 3 random screws, the blind was completely broken and just hanging off of the mount, pretending to work, the fridge had black mould in the seals and despite being an upper floor room in the arid interior, the room also had a black mould aroma, suggesting something must be leaking somewhere for a long time.
• Bruce (2/5): SUPER sketchy - exercise caution when staying here. - Location is pretty decent, though that isn't saying a lot since most of the hotels are in this stretch. Had we realised that this hotel doubles as temporary housing for addicts, drunkards and loud and obnoxious homeless people, we likely would not have booked here. The check in guy completely lacked any charisma whatsoever and seemed to have some trouble using the card processing terminal. Check out was difficult in that I had to wait around for some time for him to return as his wife seemed unable to accomodate even passing along a message. The friendliest person we met during our stay was Shawna, the neighbour 2 doors over. She regaled us with tales of having her room broken into, things stolen and ongoing disputes with the owners regarding her rent over the last 6 months. The bedsheets had stains that looked like blood, bathroom mirror had been haphazardly held in place by 3 screws that were not actually attached at all and the fridge seams had black mould. The blind had completely broken and detached and during checkout, the propietor turned on the TV and seemed surprised that it worked. Monday morning also treated us to a man yelling full volume for help, but then calling my girlfriend names that are not appropriate for this review and swearing at her. When we returned a bit later, he was being hauled off in an ambulance and not for the first time either. Points for the full-size coffee maker, though not sure how practical it is in a hotel room!
• Elizabeth (5/5): - Loxation Not very clean
• Harjeet (1/5): - Not clean Not comfortable
• Sandra (7/5): It was ok -
• Keema (7/5): - The location The neighbourhood.
• sarah-jo (1/5): gross scary overpriced - nothing Everything. absolutely scary. people screaming at eachother at 3 am. Someone banging on my door late at night. Had to scream at them f- offf. They tried to almost get in called police. Owners and lobby utterly filthy. Never staying again. open drug deals. The people that live there I feel bad for them they are destitute. Worst hotel in Vernon. Pool so filthy I didn't use it
• Elliott (2/5): - Room dirty, no rod in closet, noisy, had to ask for some towels, pool not heated, hot tub broken. Overall poorly run. The place looked good on the outside, nice hanging baskets but the rooms were poor. Used a key to get into room, no key card or other secure entry method.
• Raymond (1/5): They cancelled my booking because they were overbooked and they haven’t given me a compensation -
• Melanie (6/5): - Although the room was adequately clean on first inspection. Frig was turned off and smelled, bathroom sink was clogged and wouldn’t drain. Screen on bathroom window
• Jing Yu (2/5): - We stayed for four nights and were extremely disappointed. There were bugs on the bed, the TV and lamp didn't work, there were no essential kitchen utensils like a cutting board or spatula, and the shower was a weak trickle of water at best. Most unacceptably, despite obviously knowing the length of our stay, there was nobody in the office on the day we checked out. We had to call the staff and even then, sat for nearly two hours, past noon, for someone to finally come into office to return our cash deposit, seriously affecting our subsequent trip. Having lived in Canada for nearly three decades now, this is by far the worst hotel/motel experience I have ever encountered. I will not recommend this place to anybody!
• Gordon (3/5): - Nice spot to find You have to call the front desk on your phone because they are never in
• Aviad (7/5): -
• Jorg (4/5): If you like clean this is not for you . - Location Owner and filthy dirty
• Debbi (1/5): Bad experience - Has so much potential Room was dirty and smelled so strong of cigarette smoke. No soap no shampoo no Kleenex and just overall grungy
• Allykatt31 (1/5): - That it was close to shopping areas This is the most disgusting place I've ever been. I was coming from a 4 hour drive and booked 1 night to stay. When I got there the owner came out of the kitchen with food batter all over his hands cooking. He asked for my credit card after attempting to wipe his hands on his filthy shirt. I told him that it was very unprofessional and go wash his hands before touching my card. When he came back I asked if the rooms were clean. Was told "YA." The rooms are absolutely disgusting. Chunks of food in the sink. Cob webs with multiple flies in the bathroom mostly and kitchen area. Large Urine stains on the floor base of toilet. Loads of hair on the floor bathroom and tub. Dusty and filthy. I had to clean the toilet to use it. Then at 3am after coming back from our night out we wanted to heat up some food. We were in room 103 and opened the drawer to get some cutlery and there were cock roaches running for there lives into the cupboards. We were horrified. Because we couldn't sleep after that we slept in past check out. We had to go threw all our bags to make sure we didn't have bugs. After gathering our stuff I went back to the ower to tell him about the cock roaches and show him the pictures I had. HE DIDNT CARE ONE BIT. I told him thats a huge health risk and your putting people's health at risk including me and my guest. I said to him so your telling me your not going to refund my money and your going to contuine to rent that room to the next petson. He started to walk away from me because he knew I was right. I said I want a refund and im calling the health department. So thats exactly what I did. I stood right there and called and unfortunately being a Saturday they were closed so i left a message. I will be following up with the health board again Monday morning. I was almost tempted to sleep in my own car because its that bad. DO NOT GO THERE!!! I REPEAT DO NOT GO THERE!! YOUR PUTTING YOUR HEALTH AT RISK!!!
• ALIDA (4/5): - Pool was closed that should be updated to third party sites, photos were old. Property maintenance not kept up with
• Matthew (2/5): - Filthy
• Christina (10/5): - The owners are extremely nice and helpful. I had a minor issue with my remote control and it was quickly and efficiently solved. Very lovely family and many upgrades in the last year.
• Tanya (1/5): - Nothing Everything
• Amber (6/5): - The property itself is older and starting to show signs of being kinda run down looking. You are also right in the middle of downtown, so not the safest feeling neighborhood. We did not get the chance to check out the pool, but they said they had one. The bed was comfortable and the was plety of space in the room. The air-conditioning worked great. The staff was friendly, but needed to be reminded twice that we asked for extra pillows and towels, took a few hours before we got them. Overall not too bad for the cost.
• Vincent (4/5): - Not the greatest when you turn the lights on and the cockroaches are running to hide in the utensil drawer.
• Kristina (2/5): - I do not recommend this place to anyone
• Chris (5/5): - Good location Some crazy people hanging around this place at nighttime making noise. There was no replacement toilet paper and when I went to ask for some they had trouble finding some. When signing in and out the individual was very unfriendly and made you feel like I was a big inconvenience.
• Martina (2/5): - Did not return deposit until after multiple calls
• daniel (7/5): -
• Jody (2/5): - Hotel room was filthy. Showed two other rooms and were both just as filthy. Did not try to accommodate at all!
• Kristina (7/5): - It was great for the price paid... yes, there were a few sketchy people in the area, but it was expected for the price of the motel. They accommodated my pets, so im grateful.
• Amandeep (2/5): - Gross, shower was not working, co kr
• Beatta (4/5): Don’t do it - So pet friendly but our room was horrible, I paid for a. Queen bed and we got a double, the fridge kept coming unplugged, air conditioning was in the wrong spot, rust all over the bathroom , hair on the pillows ( not ours) noisy, no cord on the phone tv didn’t work stains everywhere wallls dirty
• Rabha (5/5): the air in room not fraich - not clean enough the room smell not nice at all hope the owners work on that not clean
• Sharon (2/5): - The man behind the desk was surly and sarcastic We entered the room and were overwhelmed by the smell of mold (and Nil-odor?) The walls were grubby The dressers were missing handles and were stained The bathtub looked dirty, with dead bugs in it. There were no dish cloths or towels
• Tanya (2/5): - Scary unsafe
• Tanya (1/5): - Nothing at all. Everything!!!! Terrible customer service. Very angry staff. Manager yelling at me because he is too overworked...no towels, no coffee, no sugar, no cup, no garbage bags. Filthy!!!!! Bad part of town....monthly tenants living there. Police attending, banging on doors at 1:30am no power.. Manager said no compensation for anything because he doesn't care! He said he has to work in Lumby.....he has to pay for living at the hotel...the owner will not provide help, etc.
• Thelma (2/5): - The owners don't open up their office til 930 am, we were checking out 2 hours earlier then that, so we called the number as they needed to release our deposit. They refused to come down and do that and said they would do it once they opened the offfice for the day and send us a confirmation receipt via text message and they never did. In the room and outside the room smelled like cigarette smoke and was very dirty. Was very unpleasant and gave me a headache and made me feel very nauseous. The shower had very little water pressure. Was leaking and literally had a bandaid around the leak to "fix it". I felt very gross and dirty after staying there and throat was very sore from the smell. Definitely would not recommend or ever stay here again.
• Lord Wayne (8/5): Would stay there again. - Comfortable bed. good AC. Nice pool. Great location. Manager was very helpful and friendly. Hot tub was down for repairs.
• Yuliia (2/5): - This was unfortunately the worst hotel experience we’ve ever had. The room was very dirty, with an unpleasant smell that made it impossible to relax. We also did not feel safe, as some of the other residents seemed suspicious, and it even looked like homeless people were staying on the first floor. There was no real service provided at all. We ended up leaving the hotel earlier than planned because we simply could not stay there. I would definitely not recommend this property.
• Trista (2/5): Not good. - Aside from decades of stale cigarette smoke embedded in the walls, the room itself was okay. I didn't really "like" anything I experienced. Broken furniture and crap piled into every alcove around the building. Everyone is allowed to smoke right outside their rooms and on patios so keeping a door open wasn't an option. I arrived to find a twisted broken screen door from my sliding glass door just lying on the patio, amd when I called to report it the owner/ manager said it was fine. I said it wasn't it fine because for $150/night I would have expected it to be removed before I arrived (he obviously knew it was there), and when he came up he didn't remove it. He just stood it up and leaned it against the wall of the patio. Also there was a hole where the button to turn on the air conditioning was, and I had to get him to come look, at which point he stuck a pencil in it to turn it on and left me the pencil. Also the pool was supposed to open at 9am and didn't open til 12:30pm, and had garbage and dirty towels left there for the two days I was there. Just to name a few things...Also I still haven't received a return on my whopping $200 damage deposit, which makes me very nervous. Not sure how I could have done more damage than was already done. And there may or may not have been a cockroach underneath the coffeemaker...
• LASER LINDE (4/5): Om möjligt välj annat hotell - Varmvatten poolen, 33 c grsder Ostädat, smutsig utomhus miljö personal nonchalant och inte närvarande, anhöriga till den som sköter hotellet vara mycket störiga.
• Richard (1/5): - I was promised my deposit within three days. It did not arrive
• Verified traveler (2/5): Stay Away - No reception to help you. Worst expenses ever.
• Gerta (4/5): - Location convenient; motel run down, cleanliness not good, equipment and fixtures barely hanging in there. Overall not a pleasant experience, check in was surly, abrupt impolite demeanor, I would have left if I could have cancelled upon (delayed) check in.
• Emelie (2/5): - Poor customer service, dirty and front desk ONLY available start @ 9am. Very disappointed staying in this hotel. Not recommended at all! UPFRONT PAYMENT DEPOSIT $300!!!
• Tony (7/5): Affordable and basic accomodations for the people. - Close to groceries.
• Amanda (2/5): - Ad showed 2 queen sized beds. Turned out they were doubles. Room was dirty, there was even black stuff in the shower/bathtub and it was small. Totally run down as well. We had already paid and were told they would only give us our deposit back when we didnt want to stay anymore. We chose to pay at the hotel rather than on expedia so expedia couldnt help us get a refund. They even tried calling the hotel on our behalf. Guess who didnt answer the phone the multiple times expedia tried? We will have to dispute the charge with the credit card company. Worker said he needed to cover the expedia charge and thats why we couldnt get our money back. Scammers here beware!
• Prince Ravinder (2/5): - Floors dirty and sticky. Spiders on floor and low brightness
• Elaine (7/5): Just a basic room in older motel. - Quiet location. Walking distance to restaurants and stores. Small but clean looking outdoor swimming pool. Beautiful hanging flowers on outside of building. Dog friendly room. Trash at end of outdoor stairwell to second floor. Cigarette ends on stairwell. Outdoor light outside room and no light-blocking curtains, so room was not dark. Air-conditioner was louder than normal, and kept waking me up.
• Nicole (2/5): - The motel is what you would expect for 90$ a night. The room was dirty and run down and the pool was also very dirty/ messy around the pool. The bed linens and towels were stained/ not cleaned. We had to strategically plan coming to and leaving from the motel as there was a line up of sketchy looking people buying drugs out of the room below us. The location of the motel is convenient as you’re right in town but there was a large amount of homeless people around the motel. The woman who helped us for part of the check out was nice but the man who checked us in and finished our check out seemed mad to have to do his job. Room also was not serviced or cleaning during our 3 night stay. Overall it wasn’t great but it was cheep and we enjoyed being a 15 minute bike ride from the beach and close to restaurants.
• Mike (1/5): -
• Brian (6/5): - Management was very difficult to reach to check out. We left and the deposit wasn't returned until contacting the management 5 days later. Otherwise, a good experience.
• Khac (3/5): - Downtown Area. Low price. Everything except the rental price. Not clean, old appliances. Unsafe.
• Chris (2/5): - The pictures on the website are incredibly misleading to swimming pool was completely unusable. Every single amenity in the room was unusable. For example, the hair dryer in the bathroom,the ironing board, the TV. Honestly I would say the nail in the coffin would have been the bag of crystal meth for lack of any more education that we found in the nightstand drawer on the day we checked out. All in all my suggestion, no matter how inexpensive the stay would be to find somewhere else.
• William (2/5): - I made a reservation through Expedia at the Schell Motel on July 19 2025 for July 26 - Aug 1. My credit card was charged $503.59 on July 20. On July 21 Schell sent me an email via Expedia that they were cancelling my reservation due to overbooking. I called the hotel trying different dates but none were available so I requested a refund. The motel manager told me it would take 7 - 10 business days to refund my money. It has been more than 10 days and I do not have a refund.
• Sherlyn (2/5): Don’t ruin your trip - We’ve been to this motel before and loved it. But management must have changed. I go to the hotel and first the person at the front desk treated us like we were an annoyance and interruption to their day. Then they give us a room that was away from the rest of the rooms stuck in a corner of a back alley that was so dirty, smelly and not inviting to the point where I questioned my safety. The pool area was terrible! The hot tub didn’t work, the pool was dirty. Beer cans laying everywhere, chairs and tables look like they haven’t ever been wiped and I’m not usually a complainer. I felt so unsafe I declined the room and asked for a refund. What a way to spend my time not just trying to get my money back but then trying to find another place to stay. I should at least get a refund for the second day cause it was 24 hours notice. Do not stay here. It will ruin your holiday. Hotels.com I’m waiting for my refund. Apparently the hotel said you were responsible for that part. If that’s not the case you should not endorse the hotel.
• Yeraldine (2/5): - Everithing was TERRIBLE, Dirty, unsanitary, Inhuman. Looks a shelter for a non house people.
• Verified traveler (2/5): Very bad and horror experiance - Not good service. Wont go back here. Dirty and very poor maintenance. Photos in internet is misleading. Picture are so good but in reality its so depressing. Its noisy and unsafe
• Suyash (8/5): - It's a old building with limited facilities however the location is good. Rooms were clean and the beds were comfortable..There was no exhaust fan in the washroom. Also the shower was not properly functional.
• Cherie Telfer (1/5): - I booked it made the special request id bw coming in late and one phone number on door was disconnected I called other as note said to no answer so it was so late I had to sleep in my car and its filled with junkies Everything terrible terrible
• Eliaza (2/5): - There is nothing that l liked except that it is within the city. The property is very dirty especially the inside and it smells cigarette. They need to improve their hygiene and customer service as well. Thank you!
• Yasushi (4/5): - Very economical, but in all ways.
• Gowland (4/5): -
• Marlea (6/5): -
• nicolas (2/5): - cocroach everywhere in the kitchen
• Negar (5/5): -
• anna (7/5): - Was able to book last minute That the pool closed at 9 pm and didn’t open until 9 am:( I feel the hours could be extended a little more as quiet time isn’t until 10pm
• Terrence (6/5): - The place looks good when you pull in but it’s a bit sketchy when you look closer,, long term low income tenants live there too, some ok ppl, but some make you remember to lock everything up in the parking lot. They had a pool…it was pretty uncared for and dirty, we actually cleaned it up a bit before going for a swim. Area is within walking distance of lots of things. It’s not a horrible place, but it’s not a great place either. Middle of the road verging on dicey
• Viridiana (4/5): I KNOW IT’S CHEAP, BUT IT’S NOT WORTH RISKING YOUR FAMILY! - Clean and convenient location The atmosphere is quite unpleasant. From what I understood, many people practically live there, and the environment feels very heavy. There were shirtless people sitting in the hallways smoking weed. The hotel manager was irresponsible and not around when needed. On the day of checkout, he told us we had to wait until he woke up and arrived (around 10 am), which meant we couldn’t continue our trip early because he had stayed up late. Later, we read in the news that a man was stabbed at this place. I’m not surprised!
• Cheryl (2/5): - Extremely dirty ,bugs! Loud , more bugs!! Refused to refund so i could leave . BUGS!!!
• Brandy (2/5): - There's lots of homeless in amd out of one room in particular. Rooms are old and dirty. Didnt feel safe with my children at all. The front staff you cant even hear when he speaks. Overall experience was terrible.
• Dennis (3/5): Stay away from this place. - They overcharged me on my Visa. The rate was $238 but my visa was charged $400.
• Praveen (6/5): - It was good but checm
• Kathleen Susan (2/5): - The room was so dirty, I don’t think it had been cleaned for quite sometime- no screens on windows, bathroom was absolutely filthy- dirty towels, bugs in bathtub, sink on the bedding. We actually didn’t stay the night- checked out around 9 pm. There was drug dealing going on and scary characters around!! Will never stay there again!!
• john (2/5): - this property is horrible the pool is dirty the room wasnt properly cleaned there were bed bugs throughout the room the manager is an ignorant jerk whom cant be bothered to assist you with requests the beds have mattress covers to hide the fact that there covered in bed bugs and when approached to address the concern about the bed bugs he denied it siad we qere lying and refused to reimburse us he didnt return our damage deposit necause he claims we trashed his room when all we did was lift the mattresses to verify that a beed bug is what we seen and go figure it was infested with bed bugs i have a short video of them and pictures we put in a bottle now im forced to discard all of my belongings because thats the only way to het ride of them and have to go purchase new cloths because im completely discusted
• Sarah (1/5): -
• Susan (7/5): -
• Eunice (6/5): - dislike personal living quarters being part of office; messy and disorganized behind the desk the property is very obviously aged, so it is difficult to maintain cleanliness (which wasn't badly done) we managed to cool our bed space area by closing the kitchen door and having the air conditioner on all night no one available at checkout next day (until 10a) no phone number on the receipt PLUS expedia receipt and hotel receipt are not same
• Dan (2/5): - This was the worst hotel experience I've had. There were bugs in the room. The bathroom was filthy and had mold in the shower. The manager was not helpful and walked around with food stains on his shirt. When I asked him questions I couldn't understand a word he said. I would never recommend this hotel.
• Steven (3/5): It was the only room available for several hundred kilometers is the only reason why I took it. - The door knob was falling off, the only security was the deadbolt. The toilet had been used and wasn't flushed. I had to call several times to get my $300 security deposit back several weeks later.
• Marshall (10/5): - It had been raining the day and we arrived in the early evening. The owner cleaned the pool and opened it up just for us. My kids really enjoyed this hotel.
• Chorna (2/5): - Only the location of the hotel is an asset. It's the most filthy hotel I've ever seen. I had to call three times to get my damage deposit back. Nobody is always at the reception.
• Stuart (7/5): -
• Marcel (2/5): Cartier malfamé avec beaucoup sans abris - Rien Beaucoup de résidents permanents,bureaux réception dans l’appartement avec la famille du gérant
• McLaughlin (6/5): - Stayed there 5 years ago, maybe more. Property inside and out was in much better shape. Outside of the hotel needs a face-lift. Renovations a must....
• Rajeev (2/5): - 2 days before the check-in, the hotel called me to say they are cancelling the reservation because Expedia over booked their hotel. We had to cancel the trip itself because all other hotels were booked / overly expensive by then.
• Yulia (7/5): Was ok - We liked that our two quin beds room has 2 rooms in side our room with separate door. Air conditioner was good, fridge, microwave, everything you need in small vacation. We didn't like that floor was dirty , and something was biting me at knights... like some insects...
• zhipeng (10/5): 酒店地理位置优越，靠近市中心，出行非常方便；房间整洁干净，服务人员热情周到，让人感到宾至如归。 - 酒店地理位置优越，靠近市中心，出行非常方便；房间整洁干净，服务人员热情周到，让人感到宾至如归。
• scott (2/5): - the place looks good from the outside, but don't let that fool you, have a look at your room before you take it. super outdated, peeling paint, 1960's air-conditioner that couldn't cool a bathroom nevermind the whole room, dirty hand prints on pretty much all the walls. Arrived 5 pm, opened door to 45 C blast furnace, the room reached 25 by 430 am just in time for us to leave, with no sleep. Would not stay there again even if they paid me.
• Vasudha (1/5): Worst ever plave - Really bad. Stayed for 4 hours. Left the place. Nothing is good
• albert (6/5): - The property really needs some TLC, and cleaning. The rooms have been smoked in, so masked with an air fresher which doesn't do any good only adds to a very very unpleasant order...

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