Holiday Inn Express & Suites St Thomas

Name: Holiday Inn Express & Suites St Thomas
Address: 275 Highview Drive, Saint Thomas, ca

Location: 275 Highview Drive, Saint Thomas, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Accommodations
Holiday Inn Express & Suites St Thomas offers contemporary rooms with comfortable amenities, ensuring a relaxing stay for all guests. The stylish decor and cozy ambiance provide a home away from home experience.

Convenient Facilities
Guests can enjoy access to a fitness centre, indoor pool, and hot tub, perfect for unwinding after a busy day of exploring the nearby attractions. The 24-hour front desk is always available to assist with any inquiries or requests.

Ideal Location
Conveniently located near popular landmarks such as The Grand Theatre and Western University of Ontario, this hotel is the perfect choice for both leisure and business travelers. Explore the vibrant city of Saint Thomas with ease during your stay at Holiday Inn Express & Suites.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Heated pool
Outdoor furniture
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
CCTV outside property
Shopping on site
Television in common areas
Front desk (limited hours)
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Housekeeping on request
Reception hall
Swimming nearby

Rooms Available

One-Bedroom Suite

The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchenette that has a refrigerator, a dishwasher, kitchenware and a microwave. The suite provides a flat-screen TV with streaming services, a sofa, parquet floors and heating. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard Queen Room with Two Queen Beds and Extra Floor Space

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with streaming services. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard King Room with Sofa Bed and Extra Floor Space - Accessible

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a sofa, parquet floors, heating and a flat-screen TV with streaming services. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard Room, Multiple Beds (Extra Floor Space)

2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Braille signage
- Wheelchair-width doorways
- Desk chair
Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Braille signage
- Wheelchair-width doorways
- Desk chair
Standard Queen Room with Two Queen and Sofa Bed - Extra Floor Space

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard King Room with Extra Floor Space

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Premium Room

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with streaming services.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Deluxe King Room - Hearing Accessible

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard King Room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with streaming services. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard Room with Two Queen Beds

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with streaming services. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard King Room with Extra Floor Space and Sofa Bed

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a sofa, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
Standard Room

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm

Guest Reviews

Natalie (10/5): - Great price, location, room and breakfast offering. Would return.
Steven (9/5): - suite was a great size breakfast could use a change up every other day
Kateryna (9/5): -
Nancy (10/5): Excellent - The facilities were very nice and the staff were very friendly. Everything was great!
Cindy (10/5): - Very clean and comfortable.
Craig (10/5): The breakfast was great. The bed was soft. The staff was very friendly. - Staff was very friendly,,, room was very clean !!
Cenk T. (9/5): St.Thomas'daki en iyi otel - Güler yüzlü ve yardım sever personel. Temiz ve büyük odalar. Bembeyaz çarşaf ve havlular. Kahve, çay, buzdolabı ve mikrodalga bulunması. Kaliteli kişisel temizlik ürünleri (Dove marka). Park yeri sorunu yok, alışveriş merkezinin içinde olması acil ihtiyaçlarınızı karşılayabilmenizi sağlıyor. Kahvaltı yeterli düzeyde. Küçük bir havuzu ve ferah bir spor salonu var. Lobide 24 saat ücretsiz kahve ve çay bulunmakta. Kaldığım odada, yan oda bağlantı kapısı vardı. Sevmediğim birşey, çünkü mutlaka ses geçiriyor. Bunun dışında her şey mükemmeldi.
David (10/5): Extremely happy with our choice of stay. - Location was excellent, very clean, modern and very comfortable. Shower hot water would not get very hot
Abir (8/5): -
foca (7/5): Good stop on route from Toronto to Windsor - Good stop near London Ontario Room overlooks a brick wall
Goran (10/5): -
Peter (9/5): - Clean, comfortable, and good value. Receptionist was very helpful when we arrived late after a long transatlantic flight.
Zahra (9/5): -
Maria (8/5): Great spot in St Thomas for all your needs - The property was continently located near shops and mall. The property was clean and they had a lively breakfast
Bruce (10/5): Everything is excellent about the stay here in St Thomas. There’s a plaza on the property for some shopping and a Denny’ - It’s clean. It’s great for families. It’s all new room are large and comfortable Nothing. Every thing was good
D'Souza (10/5): -
Stuart (8/5): St.Thomas family stay - Clean and new, I booked 2 rooms and they made the 2 rooms adjoining without a request from me, totally surprised and delighted, thanks.
P (10/5): Fantastic Hotel - This hotel is so clean, the staff are very friendly, the pool was great, the breakfast was great. It exceeded my expectations and made for a wonderful vacation.
Mame (9/5): Excellent - Everything Nothing
Barham (10/5): - Loved the pool and hot tub and that breakfast was included
Flores (10/5): -
Mindy (10/5): Stay here! Its wonderful - The breakfast was amazing , the room clean and fresh. The all day coffee bar was fabulous! Nothing
Michael (8/5): -
Mathieu (9/5): -
Dianne (10/5): We had a lovely overnight stay! - Breakfast was very good. Lots of options. Staff was very friendly and efficient. Room was very clean. Mattress super comfortable.
Andre (8/5): - Location. Ample parking Pancake maker was broken the entire stay. HVAC system fan very loud, even on low fan setting.
Kevin (9/5): - Excellent Everything was Excellent
Diemerci (10/5): It was really great - Customer service Nothing
John (10/5): Wonderful ! - Great and Great ! All Good !
Irina (10/5): -
Bailey (10/5): -
Denise (5/5): Other than the fire alarm, our stay here was good. However, it was only one night. - The location of this hotel was great as it was close to all of our destinations for this trip. We did not experience breakfast as we were fairly tired from being woken up at 4am by a false fire alarm. This hotel was very clean and the staff were all very nice. There was a fire alarm at 4am. While most of the guests were standing outside in a thunderstorm, some other guests were allowed to remain in the lobby. A few were walking around after making a coffee. Maybe if it was deemed safe to come into the lobby, we should have been told to come in out of the rain. Especially since there were a lot of guests outside with children and babies.
Amy (10/5): Very clean, super convenient, excellent breakfast - The breakfast was amazing, the food hot and delicious and the staff were on top of filling up empty trays. We loved that the shops were in walking distance(literally next door). The pool and hot tub were so clean and so relaxing after a busy day of shopping. We had an amazing time. Oh and the staff were super friendly. The view looked out to a roof/other building, but honestly wasn't there for the view so it didn't really bother me.
Odette (10/5): - The price was great for dec 31. Lots of parking. Excellent breakfast and very friendly and patient staff
Baljeet (5/5): This time it was not comfortable at all - All other things were good as answered above. Room heating unit was awfully noisy. wanted to keep 20C in the room. Whole night unit kept becoming ON/OFF with weird sounds of tic tic tic and it would come on. Could not sleep due to this as turning off was not an option due to very cold weather.
Jean-François (9/5): -
Brendan (10/5): -
Matt (10/5): -
Anna (8/5): Great stay - Everything was great, service was down due to the weather so no television, but otherwise ot was a great stay! Clean and good breakfast.
Maggie (10/5): Very comfortable and close to everything - We had an amazing time! All staff members were very helpful and courteous. Nothing
dana (4/5): - Having internet and TV channels would have been amazing being it was new years ,I think it went out around 5pm and came back on 8:45am,very disappointed.
Michael (9/5): -
Michael (9/5): -
Fabian (9/5): -
Lorie (10/5): - Amazing Staff from front desk to kitchen to Housekeeping all treated you like family.. That we didn't stay longer
William (10/5): Clean and comfortable as always! - Location Nothing
Cassandra (9/5): - The breakfast was phenomenal! All different types of options!
Robert Leigh (8/5): -
Ayala-Harvey (10/5): -
Susan (10/5): - The pool, hot tub and very good breakfast
Mark (10/5): -
Andrii (10/5): -
Brenda (9/5): I will definitely be back -
Jeffrey (10/5): - Breakfast was great. Very friendly man at front desk pleasant and helpful! Nothing
Alexandra (7/5): A decent choice only because there are no better alternatives nearby, but the hotel is significantly overpriced for its - Check-in and check-out were fast and easy. The room was large and spotless, and the bed and sheets were excellent quality—very comfortable. Plus, there was a big parking lot available. Way overpriced for the quality and the isolated location. Our stay was impacted by noise from lots of kids and some drunk parents due to a large hockey tournament group staying at the hotel.
Thomas (10/5): Outstanding experience - Clean, great location, lots of parking, comfortable rooms and great breakfast buffet Nothing
Samridhi (10/5): Fantastic, very clean and the staff was very nice and polite - Clean and spacious There was nothing to not like.
Debra (10/5): Very good - Clean room and friendly staff!
sales (8/5): Excellent - Room is clean
Kristen (9/5): - Rooms were large and very clean. Breakfast was great.
Diemerci (10/5): -
Jordan (9/5): -
Rogers (7/5): -
Coutts (8/5): -
Paige (8/5): -
Naji (9/5): -
Mayra (10/5): -
Dawn (10/5): - Room was clean and spacious. Staff were friendly. Beds were comfy!
Andres (10/5): -
Skylar (10/5): - Clean room, friendly staff!
Mary (8/5): - Clean property, very kind staff
olivia (10/5): - Great room , bed was very comfortable
David (8/5): - Immaculately cared for breakfast buffet! Room and rest of hotel was very clean and well cared for. In-room A/C was really loud.
Robert (8/5): Most enjoyable and convenient. - The coffee maker did not work.
Gary (10/5): - Very clean room. Great breakfast buffet. I really liked the take out bags. My wife didn’t want to go to the buffet so I was able to bring her food in the takeout bag. I asked for an hour extra for check out and was granted
natasha (10/5): - Very quiet, close to down town.
Michael (8/5): - Impressed by cleanliness of room and building in general. Looking forward to breakfast.
Frank (10/5): - Helpful staff, very clean room
Lynn (10/5): -
Stephanie (10/5): - It was a great place to stay while in town for court. Great hotel. Clean and awesome. The staff was great when our stove top did not work and tried everything to help us fix that. They were 100:10.
Barbara (8/5): - The only issue we had was that the computer had gone down and it took us 3 tries to give them our CC for charges. We went out of our way at least 3 times to accomodate them and it was still out. Not their problem I know, but wouldn't you think they may have offered us a free water or something for the inconvenience and for us coming back to make it right? . It's just customer service!
Mark (10/5): - Staff were great and check in speedy and room was very clean!
Rafael (10/5): Surprise in St Thomas - Very new hotel. All clean and very good breakfast.
Joshua (10/5): - Good
guolung (8/5): -
Ali Ahmed (10/5): - Very good
Joao (10/5): - The hotel is located in a plaza with a small mall that contains shopping, fitness and grocery stores. Multiple dinning options are nearby. The breakfast at the hotel is good (scrambled eggs, bacon / sausage, potatoes, cereal, toast, yogurt, fruit and coffee).
kim (10/5): - Great place to stay. Staff iare very friendly and helpful.
Tanna (10/5): - Excellent
Saeed (10/5): -
Janet E (10/5): - No problems at all, grandchildren enjoyed the pool
TVuj (10/5): - Clean, well located, nice size room, good breakfast, lots of options
Brian (10/5): - Nice spot to sleep if you are Spending the day in Port Stanley. Only thing I wasn’t happy about was having to park far away from the door when I had bikes on the bike rack. They had parking in front which was empty, but reserved for VIPs. We checked in after 10:00 PM. Probably pretty safe they would be empty all night!
Donna (10/5): St. Thomas gem - Stayed at this lovely, clean and welcoming hotel for 3 nights. Made use of the small indoor pool and spa, enjoyed the self serve breakfast, lots of choices. Great location for visiting London and Port Stanley (30 mins and 15 mins away). A few nice walks in local parks, Pinafore has a lakefront walk and the elevated park will give a great foliage view in a few weeks.
Margaret (10/5): - Open & welcoming. Building and rooms are well appointed
Cj (8/5): - Very clean Pillows uncomfortable
Andrea (9/5): Perfekt zur Durchreise - Neu, sauber, sehr nettes Personal. Supermarkt und Shoppingmall direkt daneben. Laute Klimaanlage
Rio (2/5): - We arrived at the hotel around 1pm, and was told our hotel was not ready yet so we waited at the lobby. I was sitting on the couch with my eldest while my husband was at the table with my five year old then I heard the front desk man yelled "no!" I looked up and saw my five year old sitting nice, happily stimming (shes autistic!) while holding a plastic sign they had at the table! My husband was standing right next to her! I asked my husband what she did and he said absolutely nothing except she's being a little bit loud in an absolutely empty lobby! Its sad that despite all the autism awareness campaign, Holiday Inn, who prides itself for being "kid preferred" and family friendly, still remains uneducated, and hires people who choose to be unkind! I informed him she has autism, and that even if he yells at her, she will not understand. He said he did it because what shes playing with was made of glass. it was a plastic sign. Maybe if you don't want it to be touched, you shouldnt have it out! Also, you can politely talk to us parents, instead of yelling at our child and making us feel like were doing nothing! When asked how much longer we have to wait, he said he has no idea but will text us. We packed our suitcases back to the car and left! Got a call at 3pm. But we didnt go back til past 8. Thank goodness it was a different person, who has better customer service skills! We wanted to stay somewhere else, but it was too late to get a refund. Not coming back!
LINA (6/5): - Low water pressure. Toilet wobbled.
Ashley (10/5): - Very accomidating, wonderful staff, clean and enjoyable for a small getaway as newly weds. Would definitely stay again in the future! Jordan was a very sweet guy we saw him in the hall and asked him to change our garbages in the room he was happy to help even with our room not being on his list.