HC Helena

Location: 944 Calle 8, Filandia, co

Star Rating: 9.1 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:30 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Luggage storage
• Tour desk
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room with Private Bathroom

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room provides a tiled floor and a flat-screen TV with streaming services. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Double Room with Balcony

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room offers a tiled floor, a flat-screen TV with streaming services and a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Triple Room with Private Bathroom

  Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features a flat-screen TV. This room has internal windows. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Seven-Bedroom House

  Featuring a private entrance, this holiday home is comprised of 3 living rooms, 7 separate bedrooms and 7 bathrooms with a shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. Boasting a terrace with mountain views, this holiday home also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 12 beds.

  Max Occupancy: 19 (19 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Oven
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher

• Family Room, No Windows

  1 Large Twin Bed and 1 Twin Bunk Bed

  194 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Food & Drink - Local meal delivery service

  Sleep - Pillowtop bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Smooth flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Pillowtop mattress
  • Portable fan
  • Bedsheets provided
  • Smart TV
  • Soap
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available
  • Smooth flooring in room

• Family House, Multiple Bedrooms, Kitchen, Mountain View

  6 Double Beds, 3 Large Twin Beds and 2 Twin Bunk Beds

  1292-sq-foot room with mountain views

  
  

  Layout - 7 bedrooms and 2 living rooms

  Internet - Free WiFi 50+ Mbps

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Food & Drink - Kitchen with microwave, dishwasher, cookware/dishware, and rice cooker

  Sleep - Pillowtop bed, hypo-allergenic bedding, and bed sheets

  Bathroom - 7 bathrooms, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Smooth flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Smoking And Non-Smoking

  Max Occupancy: 17 (17 Adults)

  • Shower
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Wardrobe or closet
  • Toilet paper
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Pillowtop mattress
  • Smoking and Non-Smoking
  • Portable fan
  • Rice cooker
  • Bedsheets provided
  • Smart TV
  • Blender
  • Griddle
  • Soap
  • Guidebooks or recommendations
  • Paper towels
  • Restaurant dining guide
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available
  • Smooth flooring in room

• Economy Room, Multiple Beds, Ensuite

  1 Twin Bed and 1 Double Bed

  129 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 32-inch Smart TV with cable channels and Netflix

  Food & Drink - Local meal delivery service

  Sleep - Pillowtop bed, hypo-allergenic bedding, and bed sheets

  Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)

  Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Smooth flooring in room

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free WiFi
  • Pillowtop mattress
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Portable fan
  • Bedsheets provided
  • Smart TV
  • Soap
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available
  • Smooth flooring in room

• Triple Room with Balcony

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room provides a tiled floor, a flat-screen TV with streaming services and a quiet street view. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Economy Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. This room has no windows. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

• Double Room with Private Bathroom

  Featuring free toiletries, this double room includes a private bathroom with a shower. This double room features a flat-screen TV. This room has no windows. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Key access

Guest Reviews

• Raphael (10/5): -
• Yeaneth (10/5): Muy recomendado - La ubicación, cerca hay un mirador con una vista espectacular hacia la cordillera, a tres cuadras de la plaza principal. Nada
• steve (7/5): Nice fairy basic accommodation but rooms are for sleeping in only. - Good position and helpful staff. Nice communal areas The rooms are for sleeping in so very basic. Would benefit from side lighting in the bedroom. There's a nocturnal cockerel that can be a bit annoying.
• Diego038 (9/5): -
• Ana Maria (9/5): habitacion muy comoda, con excelente ubicación y limpieza - La casa muy bonita, me gusto mucho que la habitacion y el baño estaban muy aseados. la ubicacion fue excelente, esta a cuadras del parque de Filandia. pudimos relajarnos y dormir bien depues de caminar y conocer el eje cafetero, me gusto que contaban con netflix para ver series. Fue perfecto para lo que necesitabamos, los que atienden son muy amables y pendientes de preguntas.
• Choux (9/5): -
• Julián Javier (10/5): Volvería a reservar - Muy aseado, cómodo, tranquilo y la ubicación perfecta cerca a la plaza central, no hay dificultades de nada y son muy atentos, nos ayudaron a guardar las maletas, muy recomendado
• Felipe (10/5): - Good location, staff and price 👍
• Tatiana (9/5): Excelente para estancias cortas. - Cama cómoda. Buena terraza en el último piso. No cuenta con parqueadero. El que ofrece el convenio es muy pequeño.
• BRUSTIS (10/5): - Très bien situé, personnel très disponible..excellent
• Martin knapp (9/5): Quiet and comfortable - Nice comfortable room. Ideal location - close to town centre but quiet. Beautiful views over surrounding countryside. No breakfast is served, so a short walk into town. Maybe provide kettle or coffee maker in room.
• Christian (10/5): - Tout. Emplacement, propreté, qualité de l'accueil, excellent rapport qualité prix. Une adresse à recommander. Rien
• Cristian (10/5): -
• Juan Manuel Maldonado (10/5): 100% satisfecho - La habitación muy bonita, el hotel súper agradable, muy buena atención, con todas las comodidades necesarias. Buena cama, buenas toallas, buen baño. También, muy bien ubicado. Nada relevalte.
• Mark (9/5): - Nice staff and cute family hotel.
• Laëtitia (10/5): Un beau séjour très agréable - L’emplacement, la propreté, l’accueil Absolument rien
• Luisa Fernanda (10/5): Instalaciones y servicio excelente - Los espacios, la decoración muy bonita, la atencio del personal, la limpieza del lugar, excelente ubicacion, todo estuvo genial desde la llagada hasta la salida falta de parqueadero en el lugar, aunque tienen convenio con un que queda cerca.
• chelossi (8/5): -
• Angela María (7/5): para una noche de descanso - esta cerca la parque principal. muy amable la persona que nos atendio, el lugar estaba limpio y organizado, muy tranquilo para descansar. no tiene parqueadero
• Maria Luisa (7/5): -
• Salazar (9/5): Tranquilo y confortable. - Excelente ubicación, un lugar tranquilo ideal para descansar. Las habitaciones son algo pequeña, no obstante lo suficiente para descansar.
• Jean Carlo (10/5): - Es lo necesario, bonito, cómodo y en sitio agradable.
• Myriam (10/5): - 10/10 – Experiencia excelente. El Hotel Petit es precioso, con una ubicación inmejorable. Todo está impecable y se nota el cuidado en cada detalle. La atención de sus dueños es cálida y humana, te hacen sentir como en casa desde el primer momento. A pesar de haber llegado por una situación imprevista, fue una gran elección. Volvería sin dudarlo, 100 veces.
• Alessia (8/5): - La locación La habitación tenía solo una ventana interna y no tenía lámparas al lado de la cama
• Andrea (6/5): - I like the location, cleanliness and the staff was really nice It was comfortable but very simple/basic for the price. It is not appropiate for people with reduce mobility. It does not have parking, there is one close by at an extra cost.
• Diana Alejandra (10/5): - El lugar es muy tranquilo, excelente atención, impecable y tiene todo lo necesario para uno estar cómodo.
• Alejandro (9/5): - Cerca al centro pero tranquila Los baños son muy pequeños
• jorge (8/5): muy buena relación costo-beneficio - Para una o dos noches es una excelente opción. Queda en un lugar donde es tranquilo, por lo que no se cuela el sonudo de la gente en la calle. Las zonas comunes son bonitas y limpias Se oye un poco la actividad de las demás personas dentro del hotel. Podría ser más amplio, pero por el precio la relacion costo-beneficio es muy buena
• Gustavo (9/5): -
• DoryAna (10/5): -
• DoryAna (10/5): -
• Alvaro (8/5): - Buena ubicación, bonito, aseado y cómodo para un estancia corta siempre y cuando solo vayas a dormir No sé cuáles sean las políticas del hostal pero no hicieron aseo en el cuarto, posiblemente era a cargo del huésped. La habitación aunque cómoda no tenía ventanas, por lo tanto las toallas imposible secarlas, aún cuando las solicite inmediatamente me surtieron de otras. Café, más bien poco
• Diana Marcela (10/5): -
• CLEMENT (9/5): -
• nora (10/5): -
• Tania (5/5): - La decoración del lugar La forma de ser de los empleados al contacto con los huéspedes, no es cordial y dando a entender que no quieren que uno tome la habitación
• Esterlyn (10/5): Lo volvería a elegir - Ubicación muy cerca del centro, habitación y hotel muy bonito, acogedor, con una vista bella desde la terraza.
• Juan Carlos (10/5): Buen lugar - Es muy bonito y acogedor No le vi ninguna pega
• Adriano (8/5): - Ubicacion. Tamaño de baño, habitación y cama.
• Alex (8/5): - View from upper sitting area was amazing.
• Juan Guillermo (10/5): - La ubicación, cerca al parque y a Mirador Encanto a unos pasos, linda vista, cómodo, buenas camas y dotación, lugar supet lindo y la tranquilidad, volveré
• Rodriguez (8/5): - Las atención con del muchacho navegador super bien muy atento , las instalaciones limpias la casa muy bonita No me agradó que cualquier tipo de sonido o ruido que hagas u otra persona haga se escucha en las demás habitaciones. Entonces bastante incómodo porque había una pareja teneniendo intimidad y nosotros viendlnpelo y se escucho todo muy fuerte y claro. De resto todo en orden.
• De Los Rios (10/5): -
• Jean Pierre (8/5): -
• Claudia MARCELA (10/5): Hotel en Filandia - Un lugar muy hermoso, cómodo e impecable
• Joaquin (10/5): -
• Calderon Brown (9/5): Una buena opción en Filandia. - Limpio. La llegada con maletas no es fácil pues no tiene parqueadero.
• MARIA (9/5): Fabuloso - TODO Buena ubicación y cerca a todo
• Leila (8/5): -
• Kevin Commandeur (8/5): -
• santaromita (9/5): -
• Marisol (10/5): - Comentamos con mi pareja y Supero nuestras espectativas todo Limpio, Decoración hermosa y su tranquilidad.
• Laura (8/5): - La ubicación es muy buena, el personal muy amable La persiana no cerraba bien y entraba mucha luz toda la noche
• Irma (8/5): -
• Jaime A Correa G (9/5): Muy recomendado para un finde - Muy buena opción por ubicación y relación calidad-precio para pasar un fin de semana en Filandia¡¡¡
• Melina (10/5): - esta muy bien ubicado, el personal del hotel es amable y están dispuestos a recomendarte lugares para ir, perfecto para estadías cortas en familias, se ajusta al presupuesto.
• Wilfredo (10/5): The place to come back to Salento. Liliana is the best hostess and is willing to help. She is also a very pleasant to - The property was very clean and its location was perfect. It’s very close to the Calle Real. Breakfasts were excellent both days I stayed in the property.
• María Isabel (10/5): -
• Naz_acosta (9/5): Vistas increíbles, atención excelente. - La ubicación perfecta, habitacion limpia y lo mejor de todo la vista desde el balcón. Atención excelente nos permitieron dejar las maletas antes del check-in. Lo único sería bueno que acepten pago con tarjeta.
• PH (8/5): - Clean double room and owner offered fresh coffee in the morning. Good location. Gracias! Rooms on the smaller side but sufficient, you might hear some noise from the street but nothing unusual. Would book again
• Ancizar (8/5): - Excelente servicio
• Luis Alfonso (10/5): - Agradable, cerca a todo
• Mieke (8/5): Lovely and quiet with roof terrace - The shower was great. The roof terrace a good place for a drink. There was a fridge to cool your drink. The room was quite small and so a little expensive for what you get. But all in all we really enjoyed our stay with Helena for 3 nights. Quiet location but very close to walk into town.
• Sylvie (10/5): Exceptional -
• Juan (9/5): Superb - Everything
• Qin (9/5): Very comfortable stay in Filandia! - Great location, very helpful staff, and they were very accommodating to all the requests we had. The bathroom door couldn't open fully because it was too small.
• Roberto (10/5): Exceptional - Beautiful room! Great staff! And perfect location.
• Max-amaury (10/5): Exceptional -
• Ian (5/5): Passable - The room was very small but clean. The towels were fluffy and thick and the water from the shower was hot. Our room that stated 1st floor was actually ground floor in the hall area 10 steps away from the reception. The window (indoor window) on the website looked out onto this reception area and kitchen, so no privacy there. The walls were like paper , so early on a Sunday morning all the conversations at 7am. in reception we’re like they were in our room! We definitely would have moved before we stayed but the town was full. The description on the website was very misleading.
• Dario (10/5): Exceptional -
• William (9/5): Superb - Clean rooms good price No parking
• Gamez (10/5): Exceptional -
• Andrea (9/5): Muy confortable -
• Andres (10/5): Exceptional -
• Raul (10/5): - Excellent staff service
• Marcela (10/5): - Muy buena ubicación
• Nicola (8/5): A little basic but overall a nice quiet spot to stay. - It's in a lovely quiet part of the town, and the views over the valley from the street and from the terrace upstairs were really stunning! The room is a bit small and basic. We heard the construction works but only during the day.
• Hehir (7/5): Ideal location, clean and good value for money - Very clean, friendly staff, good location. Enjoyable stay. Located in a room with no window
• Brandon (7/5): Good -
• Julián (9/5): Superb -
• Joachim (10/5): Exceptional - Booking this place is a no-brainer: Good location Excellent price-quality Clean room Friendly staff Quiet and relaxed Netflix in the room Good laundry service -
• Giraldo (9/5): Superb -
• Roland (10/5): Casa Helena was a great place to spend a few days in Filandia - Clean, new property and friendly staff Could have had more common spaces
• Robert (9/5): Superb - Locación, good view. Doble bed was a bit small. The road looks like it needs to be fixed up.
• Daniela (8/5): Very good -
• Troy (9/5): Superb -
• Gomez-luna (10/5): Exceptional - Ninguno Todo
• Peter (9/5): Nice, clean, new hotel - Friendly new hotel. Nice small room with balcony, with view over the valley below. At night very quiet, …but lots of construction work nearby. Very near acclaimed restaurant Helena and MoCafe Lovely top terrace with hammock Bathroom is definitely too small. Noise from construction next door started at 06:30am. Will probably last until mid 2024. Was not a problem at night. And probably not a problem if you take a back room.
• Julian (9/5): Superb -
• Richie (10/5): I can't recommend this place highly enough. - Spotless, comfortable. Juan and Manuel who worked there couldn't have been more helpful. Great kitchen, great location. Great price. I didn't really enjoy the earthquake that woke me up one morning, but I can't really blame the hotel for that :)
• Dayeon (10/5): Exceptional -
• Juansebas40 (10/5): Exceptional -
• Juthage (10/5): Wonderfull - An exceptionally good accommodation with the facilities you need and in a really good standard. A very pleasant reception from staff who took care of everything you could want in a hostel. Definitely an accommodation I will use again! Thank you so much for everything!
• Diana (8/5): New house, very clean. Manuel and Juan are great hosts. A little tight for our taste. - House is totally new, and the hotel has been open for a couple of weeks only. Even with that little time, Manuel and Juan are pros. They know what they are doing and are very concerned about the wellbeing of their guests. We had one of the rooms at the back, which unfortunately didn’t have windows and was tight for 3 people. Bathroom was also tight (I banged my head with the doorknob when I got up from the toilet). Comfortable for us because we are not very big. Not sure how comfortable it would be for plus size people. Beds and bedding were comfortable, towels were fluffy and smelled nice. The house is close to the main street in Filandia. Everything is accessible from there. There is no parking on site, but you can park on a street near by, or in a paid parking lot a block away. The lack of windows. If we go back, we would make sure we reserve the front room: it has more space, faces the front of the house and has a beautiful balcony. I would recommend putting a small table in the kitchen, so that when people eat they can sit somewhere.
• Leoncio (10/5): Great place to stay at Filandia. - Great place to stay. Pretty close the Filandia’s main square and attractions. Manuel is a great host. Highly recommended. Honestly, we are very pleased with our experience at Hostal Casa Helena.

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