Hotel Marco Polo Rodadero
Location: calle 7 #3-21 rodadero santa marta, Santa Marta, co
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location in El Rodadero
Located in the heart of the vibrant El Rodadero district, Hotel Marco Polo Rodadero offers easy access to the stunning El Rodadero Beach and other popular attractions like Salguero Beach and Playa Blanca.
Comfortable Accommodation with Modern Amenities
Each guest room at our 3-star hotel is equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a charming balcony for you to enjoy the views.
Convenient Services and Facilities
Enjoy free WiFi, room service, and a 24-hour front desk during your stay. Our hotel also offers family rooms, making it an ideal choice for a relaxing getaway with your loved ones.
Book your stay at Hotel Marco Polo Rodadero for a memorable experience in Santa Marta!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Tour desk
- Soundproof rooms
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Casino nearby
Rooms Available
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Room
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. Featuring a balcony, this family room also provides air conditioning and a flat-screen TV. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Superior Twin Room with City View
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features air conditioning, a flat-screen TV and a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Standard Double Room with Two Double Beds
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room offers air conditioning and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Superior Double or Twin Room, Sea View
2 Double Beds
108-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Tile/marble floor
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double or Twin Room
2 Double Beds
108 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Tile/marble floor
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Nohora (8/5): - Las instalaciones son cómodas .. la ubicación .. buen servicio al momento de solicitudes especiales . El recepcionista al momento de realizar el Check in .. confunde la amabilidad y el Buen servicio al cliente con meloseria y exceso de confianza que no se le había dado ..en sus comentarios fuera de lugar retardando mucho el proceso .. Los demás empleados .. excelentes .
- Avendaño (8/5): -
- Monica (9/5): Muy buen hospedaje. - Ubicación y excelentes las habitaciones. Que la señal del televisor no servía.
- FRANCESCO (7/5): - Hotel posizionato nel cuore del rodadero quartiere molto poco sicuro di Santa Marta - posizionato al centro ha come controindicazione il fatto di essere molto rumoroso - musica schiamazzi urla e feste durante le 24 ore del giorno - sconsigliatissimo per chi vuole riposare - anche l insonorizzazione e' molto precaria si sentono tutti i rumori tra le varie stanze - personale abbastanza antipatico e scontroso acqua dela doccia sempre fredda - pessimo il servizio della colazione
- OMAR (10/5): - Excelente la atención y todo el personal muy amable
- michael (9/5): - La ubicación Nada
- Martha (1/5): - La atención y disposición del personal Las paredes sucias Los aires no enfriaban demasiado pequeños para el calor que hace en la ciudad.
- Fredys Manuel (10/5): -
- Arnold (8/5): Buen servicio - El desayuno, excelente, muy rico el caldo de pollo al desayuno, muy buena la sason El ruido tan fuerte que genera el casino ubicado en el primer piso, la música a tan alto volumen no deja descansar bien.
- ALEXANDER PATIÑO (10/5): - La atención del personal y el aseo de las habitaciones Dos personas de la recepción no fueron atentas
- Nancy (3/5): -
- Carlos Arturo (10/5): Excelente la atención y estadía. - Desayuno excelente y la ubicación excelente Incomodo el sitio donde colocan la papelera en el baño
- Lina Maria (10/5): - Desayuno variado, a una cuadra de la playa, todo muy limpio y el personal atento
- Gabriel (9/5): Buen hotel! - Camas
- yuldor (10/5): -
- Andres (10/5): Fue increíble y confortable estar hospedado en el hotel. - Limpieza, comodidad y excelente servicio al cliente. No todas las habitaciones tiene nevera y si hace falta.
- Warlina (10/5): - The staff are very professional
- DIANA FERNANDA (8/5): Aceptable - El personal de recepcion fue muy amable Booking me ofrecio upgrade de habitacion por estatus sinembargo la habitacion que nos dieron para tres personas fue muy pequeña, al hablar con la persona de la recepcion nos hizo sentir que os hacia un favor cambiandonos a una mas grande.
- Jsvier (10/5): - Desayuno variado y oportuna atención. Hotel muy cercano a los servicios del rodadero. Atención del personal muy activa, respetuosa y al mismo tiempo discreta. Instalaciones amplias, limpias y tranquilas. Nada me disgustó.
- Daniel (10/5): - la habitación espectacular, las cama ni hablar. Pero debo resaltar la atención de todo el personal a disposición
- Alex (7/5): Apenas para el precio - Precio e instalación El ruido fuerte afuera de el hotel. La puerta de el baño es de vidrio transparente limitando la privacidad
- Hector (9/5): Mejoramos cada día más - El buen ambiente del lugar Que no ofrecen los servicios de restaurante, solo el desayuno.
- Wimbert (3/5): - Clean,wifi,place poshishon 1 choice of ťBreakfast no hotwater
- Kelly (10/5): - El confort de las habitaciones,la atención excelente ubicación
- Restrepo (7/5): - La ubicación La mala calidad del desayuno
- Alonso (8/5): - La limpieza
- Tejada R (8/5): -
- martha (8/5): - bueno
- Dandan (2/5): Horrible and will not recommend to international guests - Most employees are nice. I booked Hotel Marco Polo Rodadero through a booking platform, and my reservation was confirmed. My bank confirmed the payment was processed, yet the hotel claimed they never received it. I phoned my bank and the payment was indeed made. On my second day, they demanded I pay again—either in cash or by credit card. Their POS system failed to accept my card, however, my same credit card works well in another hotel about 6Km away from them. The front desk staff said to me at the second night if I didn’t pay in cash immediately I must move out. I had no choice but to pay a second time by cash. Now, I must dispute the original payment with my bank since I was forced to pay twice. Other major issues: • Noisy location – Next to a casino with loud music until 4 AM. • No hot water – Cold showers only. • No drinking water – You must buy at the reception • Language barrier – Only one staff member spoke basic English. • Misleading location – Not seaside as implied I strongly advise international travelers to avoid this hotel if you can only speak English.
- paul (10/5): - Front staf excepcional
- Derrick (7/5): Good -
- Joan (9/5): Lovely hotel - Perfect location beautiful and clean hotel. Helpful and friendly staff!
- Trevor (2/5): - Very noisy all night long from hotel bar.
- Monica (8/5): - good property
- Adrian (10/5): Over all good experience - The staff very attentive and helpful specially front desk staff and manager and cleaning staff very nice No hot water ?? Why not I was there in April and was hot water I enjoyed a hot shower
- Gonzalo (10/5): Excelente opción - Excelente, acogedor más de lo que esperaba por el precio
- Guillermo (7/5): Expensive for what you get. - Clean room. Really close to the beach and lots of artisanal places, if you wanna do some cheap shopping. The rooms are above a casino and some sort of pub. There was really loud music from there until 3 am. There was no safe. No hot water, but again, this is Santa Marta and it's very hot there.
- Jose Manuel (10/5): - Walkable el rodadero
- Marco (7/5): Good -
- Cristian (10/5): Exceptional -
- adriana (10/5): - Walking distance to the beach
- Jose (10/5): Nothing to add - All A bit of noise but normal to be the Caribbean
- Juan (10/5): Excelente. - Todo en general, excelente.
- George (10/5): It was good - Location No hot water
- Carlos Anibal (6/5): Decepción - Nos dejaron una habitación en frente del ascensor 701 lo que hizo que no pudiéramos dormir bien, aparte al pedirles otra la respuesta fue simplemente que no tenían más cuando si habían más habitacipnes disponibles, las camas dice que son doble pero la verdad ahí solo cabe 1 persona, el ruido de los vidrios del balcón son aterradarores uno cree que se van a caer, no puede Uno tener la ventana abierta porque el sonido no deja dormir.
- Paul (10/5): Exceptional -
- Sonia Yaneth (10/5): - Hey everyone we love this hotel , it’s new very comfortable beds . Convenient to everything walk to the beach , the beach it’s public so you be harassed by lots of vendors. Private bleach take a taxi . If you want a QUIET HOTEL this is NOT the place . Party Rumba all night . We love to party so we love it . Don’t expect hot water it’s Colombia not USA . Breakfast it’s not that great.
- Donald (10/5): Great Rate and Very Secure - Clean, very secure, great rates and in a great part of the city, walking distance to the beach!!!
- Michael (2/5): - I reserved two rooms for multiple nights in this hotel, one for me and one for a friend and her child. I stayed only one day because I could not sleep through the noise. Unless you have the ability to sleep through loud music, you should not even consider this hotel. There is a bar/restaurant/casino under the Marco Polo, and loud noise and music continue until the early hours of morning. We moved to a nearby hotel (a quiet one) with facilities and rooms at least as nice for only half the price. In other words, the Hotel Marco Polo is also quite overpriced. All attempts for a refund for all of the unused nights have been rebuffed/ignored. Terrible experience. Reservé dos habitaciones para varias noches en este hotel, una para mí y otra para una amiga y su hijo. Me quedé sólo un día porque no pude dormir por el ruido. A menos que tengas la capacidad de dormir con música alta, ni siquiera deberías considerar este hotel. Hay un bar/restaurante/casino debajo del Marco Polo, y el ruido y la música continúan hasta altas horas de la madrugada. Nos mudamos a un hotel cercano (tranquilo) con instalaciones y habitaciones al menos igual de bonitas por sólo la mitad de precio. En otras palabras, el Hotel Marco Polo también es demasiado caro. Todos los intentos de reembolso de todas las noches no utilizadas han sido rechazados/ignorados. Experiencia terrible.
- Michael (2/5): - Noisy and overpriced The Hotel Parco Polo sits atop an independently owned noisy bar/restaurant that plays loud music until the early hours of morning. After one night (of a week-long reservation) of not being able to get to sleep, I fled to a quieter hotel nearby. Not only was the new place quiet, its accommodations were just as nice as the Marco Polo's for half the price. Moreover, my repeated attempts to get some refund for my unused nights totally failed. Avoid this place like the plague.
- Ramiro (8/5): - Es terrible q este hotel no tenga closet donde colgar y colocar la ropa. No funciona la luz del corredor, a veces si a veces no. No hay agua caliente. No hay lámpara de mesa de noche . Buen servicio de todo el personal. Muy bien por Instalaciones nuevas.
- Teresa (10/5): Exceptional -
- Alba (10/5): - Excellent
- Stephen (10/5): Value - Great location , very clean and pleasant staff Cold water for the shower. I like the choice..
- Bartosz (10/5): Exceptional -
- Ivan (9/5): New hotel - All Need closets
- Andrea (7/5): Pleasant - The staff was very nice and the room was clean. There wasn't hot water in the building, the area is very noisy at night and there was no closet in the room.
- Hernan (10/5): - Muy bonito hotel, instalaciones cómodas y buen desayuno !
- Fabiola (9/5): This hotel stay positively added to our travel journey. Located in a safe area in El Rodadero with a walking distance to - Close to the beach, clean and easy check in out process N/A
- javier (10/5): - Près de la plage
- Maria (9/5): Superb -
- Miguel (9/5): Superb -
- Joan (10/5): I'll be back! - Great location with a happy helpful staff. Great restaurant N/A
- Joan (10/5): Why didn't we come sooner! - Everything! Hotel was beautiful. The people were so friendly and helpful. Location close to beach , restaurants..shopping. We loved everything about it. Restaurant next door. N/A
- Bryan (9/5): We loved the room, the balcony, the views and the location. - Good breakfast, great location, lovely corner unit room with very comfortable beds, huge wrap around balcony with gorgeous views. The hotel is brand new and it shows, Nowhere to hang your clothes. No bathroom rug to stand on after showering
- Pedraza (10/5): Exceptional -
- Caroline (8/5): Very good -
- Julietha (9/5): good value for money. - Beds are comfortable, toilets are clean. Rooms don’t have closet Main room Door was having problems to be close, the door keep opening by itself.
- Matias (7/5): Good -
- Vas (10/5): Exceptional - Front desk, Luisa Fernanda went above and beyond to accomodate all our requests. The rest of the staff were great too. No early breakfast or take away breakfast before 6 AM.
- Juan (2/5): Very poor -
- Elias (8/5): Very good -
- Lilibeth (4/5): not really recommended - the room was good breakfast dirty place ugly food and bad service not parking and the parking is hard to get in
- Joy (7/5): Good -
- Réka (5/5): nice but NOT relaxing at all - service, comfortable beds very loud even in the 5th floor you‘ll hear the party music from downstairs, the room did not have any storage room
- Max (10/5): Exceptional -
- Gabe (9/5): Superb -
- Crispine (9/5): Superb - Relatively new hotel with great facilities. It's near the clubs so it can at times be noisy. Rooms could use a safe and a fridge.
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