Thistle London Park Lane

Location: 20 Great Cumberland Place, London, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Deluxe Family Room

  The family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchenette, which is equipped with a stovetop, kitchenware and a microwave. This apartment is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Standard Single Room

  The single room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The single room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Standard Double Room

  The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Standard Twin Room

  The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Deluxe King Room

  The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Tanuja (10/5): -
• Era (5/5): Good location but no luck with the mattress topper. - The location is close to hyde park and Marylebone shopping area . Plenty nice restaurants and cafes. Our room is quite small. The queen bed is pushed againts the wall on one side which is not convenient for two adult. Also the mattress topper tilts when you sleep on it one side. I did nor get a good night rest. I complained to the reception after my first night, but unfortunately, nothing was changed or fixed.
• Spiteri (10/5): Great location helpful employees and very clean rooms - Clean and friendly staff NA
• Abdullah (10/5): -
• Judit (8/5): - A lokáció és a reggeli tökéletes volt. Az ágyak kényelmesek, nagy a fürdőszoba. A kávéfőzőnek,vízforralónak, hűtőnek nagyon örültünk. A szobánk egy tűzfalra nézett,sötét volt, nappal is villanyt kellett kapcsolni. Kicsit nehézkes volt megtalálni a reggeliző helyiséget,de a személyzet végül készségesen segített.
• Holly (8/5): Perfect room for a short stay. - Lovely spacious rooms, comfortable beds and liked the fridge and safe in the room. Plenty of storage space. Charging ports next to the bed too. Also liked that there was a bath. No detachable shower head. It was also very hot in the night despite turning the heating off, which made it uncomfortable to sleep. Didn't have breakfast so can't comment, although not sure if I would have found it convenient having to go off site for breakfast.
• Kerem (9/5): - Konumu çok iyi, çalışanları çok güleryüzlü. Tesis de genel olarak konforlu ve temiz. Herhangi bir sorun yaşamadık tekrar Londraya geldiğimizde burayı tercih ederiz.
• Melanie (8/5): -
• Abdullayeva (5/5): -
• Vito (9/5): -
• Carlos (9/5): -
• Francesco (9/5): -
• Domenico (10/5): - Tutto
• Elena del (10/5): - El tamaño de la habitación, el que no se oían ruidos, el que si estás más de una noche y no te limpian la habitación el primer día, al siguiente una persona puede desayunar gratis. El desayuno es en el hotel de al lado y es estupendo. Al pagar, al cambio salió mucho más caro de lo que ponía en la página, incluso más que el cambio de ese día. Es la única pega que tengo.
• eleanor (10/5): -
• Nikox (8/5): - Organizzazione generale, reception e posizione
• Debbie (10/5): Great time in London, the location was perfect, super friendly and helpful staff, I would recommend this property. - The location, friendly staff, clean There wasn’t anything that was bad about our stay
• julie (8/5): tres bon sejour, personnel accueillant, propre et pas bruyant. - L emplacement pas d eau fourni dans la chambre.
• JAMES (6/5): -
• Lynne (9/5): -
• Ian (10/5): - Friendly helpful staff, great location, everything was very good. Would highly recommend. In my experience there only once everything was excellent.
• Breann (6/5): Great location! Did the job for 1 night in london! - Great location in central London. Modern lifts and helpful staff Small room, older furniture and decor.
• Veeru (8/5): -
• Norbert Nándor (10/5): Excellent - Excellent location, very nice staff, very comfortable bed. We loved everything about the place. ❤️ We loved everything 😊
• Liam (6/5): Ok - Breakfast Room cleaning was dreadful
• Miguel (5/5): Buena ubicación . Sin muchas pretensiones - Ubicación sin lugar a dudas El servicio de limpieza en las habitaciones . Para que limpien las habitaciones hay que reclamar en recepción …
• Isabela (9/5): Perfeito - Quarta bastante amplo para o centro de Londres. Localização ótima na Oxford street. Não tem luxos, quartos simples, mas confortáveis. Nada
• Tarek (10/5): - The reception stuff No so much facilities
• Desiree (9/5): -
• Kelly (10/5): -
• eleanor (9/5): Perfect for what we were after - The staff were amazing particularly as I was doing the London marathon they couldn’t be more helpful Location and facilities
• Helena (10/5): -
• Adnyse (7/5): Foi boa - Confortável Os funcionários são um pouco enrolados com as reservas
• Kevin (10/5): This a weel placed and comfortable hotel for a short break. - Easy access to central London. Brilliant location. Staff were wonderful and the room was spotless and welcoming. No bar or cafe.
• Ariel (10/5): -
• valeria (8/5): -
• José Marcelo (1/5): -
• antonia leiliana julio (9/5): -
• Keutenius (10/5): Quick, easy and accessible - Easy access and friendly staff N/A
• Daniel (9/5): -
• nisa (10/5): mükemmel hizmet,konum - Konum mükemmel. Otel güvenilir, iki kız arkadaş hiç sorun yaşamadık. Checkin saati gelmemiş olmasına rağmen bize yardımcı oldular erken giriş yaptık. Son gün checkout yaptıktan sonra valizlerimizi bırakmamıza izin verdiler. Odalar oldukça temiz, kullanışlı ve genişti. Çalışanların hepsi çok güler yüzlü ve yardımsever. Tekrar geleceğime çok eminim. İlk kez bir Avrupa ülkesinde otel konusun da çok mutlu ayrıldım.
• Tatiana (8/5): Foi muito boa, principalmente pela localização, cafeterias, restaurantes e acesso fácil à ônibus. - Do espaço do quarto e localização do hotel, facilidade do check in e deixar malas. Roupas de banho eram um pouco ásperas.
• Mikaela (8/5): -
• James (10/5): -
• Tariq (10/5): استمتعت جدا في هذا السكن .. شكرا لكم - الفندق جميل واجواءه جميل المكان رائع جدا جدا وامن وقريب من كل شيء بجانبك على طول اكسفورد والهايد كذلك ستار وكوستا ومطعم فطور قطري وكذلك من محطة القطار الموظفين وخدمة الغرف خدومين بشكل رائع وبشوشين بكل امانه انصح فيه خصوصا للي معه عائله شوي السرير ونظافته لم يكن مريح ولكن يعوض عنه الجوانب الايجابيه بكثير
• cristina (4/5): No lo recomiendo, muy caro para lo que es. - El tamaño de la habitación. Para ser un hotel de 4 estrellas, no cumplen con ninguna. Los recepcionistas estaban mirando ropa en internet en vez de saludar a los huéspedes y/o estar pendientes. Pagar casi 250€ por noche por un hotel que no tiene servicios, ni amenities, y que la limpieza del baño dejaba mucho que desear.
• Lorena (10/5): Maravilloso lo recomiendo 100% - Todo el hotel es maravilloso Todo estaba perfecto
• Koen (9/5): - Locatie is uitstekend, midden in het centrum van Londen. De rest van de stad is zeer makkelijk bereikbaar via de metro. De hotelkamer is zeer netjes en ruim. Bovendien was de hygiëne uitstekend en het personeel was zeer vriendelijk. Ik betaalde uiteindelijk meer dan vooraf in de boeking te zien was. Het verschil was niet groot, maar dit is niet zo netjes ten opzichte van de gasten in het hotel.
• Katariina Salo-Heikkilä (9/5): Katariina - Sijainti oli todella hyvä, metro ihan nurkan takana. Huone oli tilava, siisti eikä naapurihuoneesta kuulunut ääniä eli rauhallinenkin. Olisi ollut kiva tietää jo sisäänkirjautumisen yhteydessä ilmaisen aamupalan mahdollisuuteen, kun huone jätetään siivoamatta majoittumisen aikana. Huomasimme sen vasta lähtöä edeltävänä päivänä. Kyltti piti olla laitettuna oveen ennen aamu seitsemää.
• Buket (10/5): Effortless stay, warm smiles, perfect London vibes. - We had a wonderful stay at Thistle London Park Lane and were extremely satisfied with every aspect of our experience. All of the hotel staff were incredibly friendly, warm, and attentive. As Turkish guests, we would especially like to thank Pelin at the reception—she was exceptionally kind, helpful, and made our stay even more enjoyable with her positive attitude. Our room, as well as the bathroom and all facilities, were spotless at all times. Whenever we requested housekeeping, the service was prompt and thorough, keeping our room clean and well-organized. The room itself was also quite spacious compared to typical London standards—even with our suitcases fully open, we still had plenty of space to move around comfortably. It truly felt like a home away from home. The location of the hotel is truly excellent. Being within walking distance of Hyde Park, Oxford Street, and major public transport points made getting around incredibly easy. Even with heavy luggage, we had no difficulty reaching nearby transport options. We also really appreciated that the hotel allowed us to store our luggage before check-in and after check-out. This made our trip much more comfortable and stress-free. We would highly recommend this hotel to anyone visiting London.
• Zsuzsa (8/5): -
• Rathiga Narayanan (7/5): -
• Atilla (9/5): -
• Sredov (7/5): -
• Jagoda (9/5): - Super lokalizacja. Bardzo wygodne łóżka. Czysto. Pomocny personel w recepcji. Możliwość przechowania bagażu. Brak wody w pokoju
• zeynep (10/5): -
• Ludovic (10/5): Nous gardons un excellent souvenir de cet hôtel. Parfait. - L’accueil, le service, la propreté, l’emplacement et le petit-déjeuner. Il faudrait juste préciser que le paiement doit se faire à l’arrivée à l’hôtel. A part ça, rien.
• Carla (8/5): Bellissimo soggiorno - Tutto perfetto
• Marine (8/5): Emplacement idéal ! - L’hôtel est très bien situé, le métro Marble Arch est à deux pas. Proximité immédiate avec Oxford Street, une supérette juste en face et un petit supermarché à quelques mètres. La chambre (n°13) était très propre, spacieuse et bien insonorisée. Literie confortable. Le petit-déjeuner, dans l’hôtel voisin, est très bien. Personnel très agréable.
• Bárbara (9/5): - La ubicación, muy central y al lado de estación de metro y para tomar bus
• Elina (8/5): -
• Burkhard (10/5): Toll wie immer - Das Frühstück ist ja "All you can eat" und gut. An meheren Buffets kann man sich bedienen oder etwas zubereiten lassen. Ab 8 ist der große Raum gut gefüllt und der Lärmpegel etwa wie im Bahnhof. Ich werde beim nächsten mal auf jeden Fall vor 7 da sein;-)
• alessia (10/5): - Ottima posizione Staff cordiale e disponibile Camera pulita e comoda Colazione fantastica
• Linneah (10/5): -
• Belma (10/5): -
• Qii (9/5): -
• Merve Gül (8/5): -
• Patrizia (9/5): -
• Abdul Ahad (9/5): Great location with good rooms - Great location, good room size, great staff except the night manager manzoor Should have a ramp for strolllers and wheelchairs.
• Dalal (6/5): I left immediately after the 1st night - Location and price No service to the rooms.
• Christian (7/5): -
• Anfal (10/5): -
• Federica (10/5): - Abbiamo soggiornato in questo hotel a Londra insieme alla mia famiglia e l’esperienza è stata davvero positiva sotto ogni punto di vista. Lo staff è stato sempre gentilissimo, disponibile e attento a ogni esigenza, facendoci sentire accolti fin dal primo momento. Un punto di forza assoluto è stata la colazione: veniva servita nell’hotel accanto ed era semplicemente fenomenale, con una scelta ampia e di altissima qualità. Davvero un valore aggiunto al soggiorno. La posizione è perfetta, soprattutto per chi visita Londra per la prima volta: centralissima, a soli 2 minuti a piedi dalla metro e da Marble Arch, proprio accanto a Hyde Park. Comodissima per muoversi e raggiungere tutte le principali attrazioni della città. Nel complesso, un soggiorno davvero piacevole che consiglierei senza esitazione.
• Joanne (8/5): Excellent hotel in central london - Great location for my office - safe area and loads of transport links within a spit. Very helpful and friendly staff! My bathroom had a slightly weird smell. Not enough for me to complain but it was noticeable
• Polo (8/5): Very good experience - The hotel is located in an amazing position, next to the metro station and to May bus stations. Few steps and you can reach Hyde Park and Oxford street. Despite it is located in the core of London in the night is completely quite, no noise Room cleaning could be improved
• Barbara (8/5): - Great location and staff were very helpful
• Hazan (10/5): -
• elisa (8/5): Wonderful - La camera molto spaziosa, dotata di tutti i comfort, luminosa e molto pulita. Molto apprezzata la macchina del caffè Nespresso. Letti e cuscini molto comodi. Bagno molto grande e funzionale. Purtroppo la seconda notte abbiamo avuto dei vicini di camera molto rumorosi, hanno fatto rumore fino all'una di notte; non è colpa dell'albergo. Per quanto riguarda la reception consiglio di parlare più lentamente visto che noi non siamo particolarmente fluenti con l'inglese
• Frances (7/5): -
• Elina (8/5): - Sijainti oli todella hyvä. Huone oli iso ja rauhallinen (6. krs). Yleissiisti vaikka kokolattiamatto olikin kulunut. Aamupala melko simppeli englantilainen. Passeli hotelli hyvällä paikalla.
• Britta (9/5): - Nah am Hyde Park. Überraschenderweise recht ruhig. Für das Frühstück muss man ins benachbarte Hotel und muss u.U. warten bis ein Tisch frei wird. Und das Bett in unserem Zimmer war etwas zu schmal für ein komfortables Liegen zweier Personen.
• Mihai (9/5): -
• Lee (8/5): -
• Orsini (9/5): -
• Lila (5/5): -
• francesca (8/5): Fantastic stay. Great location. Most staff very friendly. - Superb location. Oxford Street, Marble Arch & 2 underground stations all within 2-3 minutes walk as well as bars and restaurants. Twin room was in the basement so was no daylight or view of anything. No coffee machine as stated on room facilities. Very noisy from 5am and doors sound heavy. Shame there was no bar/cafe in the hotel to get drinks. You can use sister hotel next door but then you have to go out of the building.
• Cinzia (6/5): - Great location, good size of the room and breakfast, silence room Room in the lower ground, no light at all
• Büşra (9/5): -
• Aissani (10/5): ممتاز - قربة من هايد بارك و اكسفورد ستريت لا شيء
• Turkiy (8/5): - الأمان و النظافه وتعامل الموظفين عدم توفر مايكرويف و آلة توست و صغر الغرفه
• ABDULLA (8/5): يستحق السكن فيه و إذا تم تركيب شطاف للحمام سيكون ممتاز - الموقع - مساحة الغرفة جيدة جدًا - مساحة الحمام مناسبة تنظيف الغرفة - لايوجد شطاف في الحمام
• Saidi (10/5): -
• kemal (10/5): - Konum harika
• Anna (7/5): -
• Marahaini (8/5): Excellent location - The location is excellent. It's very nearby to tube station, restaurants and shopping centre. The room is clean and the bed is comfortable. I wish the bathroom is a little bit smaller so the room can be slightly bigger.
• FATİH (8/5): Fiyat performans bir otel - Temizdi personel çok ilgiliydi Asansörler kücük
• Jo (7/5): -
• Roberto (9/5): An understated entrance leading to an abundance of smiles from excellent staff - The entrance to the hotel was so understated, because when you got inside it opened up into a tardis like reception, full of surprises and smiles. Great experience, terrific location, and so so quiet. The only fault I have is how understated it was, as without the plaque on the wall I would have walked straight past it.
• Sidonie (7/5): -
• Ceylan Emin (8/5): - Location. spacious room No water for drinking :(

Photos