Crest Residence Klcc Bukit Bintang by Sarah's Lodge

Location: Jalan Cendana, Kuala Lumpur, my

Star Rating: 7.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Swimming pool
• Express check-in/check-out
• Non-smoking throughout
• 24-hour security
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Swimming nearby
• Rooftop garden

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also provides air conditioning, a washing machine and a flat-screen TV. The unit offers 3 beds and 3 futons.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Body soap
  • Smoke alarm
  • Fire extinguisher

• Three-Bedroom Apartment

  The unit has 5 beds and 1 futon.

  Max Occupancy: 8 (8 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  This spacious apartment comes with 3 bedrooms, a kitchen and 2 bathrooms with a shower and a bidet. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a dining area, a wardrobe as well as city views. The unit has 4 beds and 2 futons.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Body soap

Guest Reviews

• Hema (1/5): -
• Anna (5/5): - Lokalizacja rewelacyjna wszędzie blisko- do centrum. Apartament różnił się od tego na zdjęciach. Okno w salonie na 26 piętrze się nie zamykało strach zostawić dziecko same w salonie. Woda w łazience nie schodzi stoi dobre parę minut w umywalce. Czystość chyba dawno ktoś tam nie sprzątał i z klimatyzacji w salonie jak się ją włóczy to leje się wodą i zalewa kable od telewizora. Brak ciepłej wody w łazience jedna osoba wykąpie się ale druga musi czekać aż tamta sie nagrzeje.
• Kevin (2/5): The owner of this apartment need to shut it down and renovate it and get rid of all thoses Cockroach - The location was the only thing that i like about this place as it sit in the heart of kuala Lumpur close to all the best city attraction. This is the worst apartment that I have book and stay in Kuala Lumpur. The apartment smells very bad, and the worst part is that it is full of Cockroaches. This apartment is a breeding ground for hundreds and thousands of Cockroaches from large, middle, small and tiny babies crawling everywhere. I feel like my two weeks of stay in this apartment was a nightmare for me and my family especially my kids. I regret booking this place.
• Ahmed (1/5): If you are looking for cheap dodgy dirty place, then this is it. - Nothing. I hate it so much. Stuff tried to help, but was limited with what they can do with greedy owners/management. So dirty. Cockroach infestation. Dirty linen. Rotten cabinets in bathroom and kitchen. Nothing resembling the photos. Dodgy neighbours. And hardly stayed one night and runaway - spending a lot of money that night of insecticides sprays just to ward off the cockroaches from where the kids were sleeping. Requested refund and only got 50% after a month of fighting them. Booking.com helped as much as they could. And it is NOT a simple clean up. The whole flat requires renovation and replacement of the rotten wooden board in the kitchen where cockroaches made it their home. Regardless of how much you spray insecticide, they will survive hiding in the closet and under the floor boards. 5min later, the cockroaches will be coming out victorious and roaming the place!
• Shafiq (3/5): 🍂 - I would like to write my honest review for the unit provided. The good ones, 1. The unit is wide, good for a large number of family 2. Good view. Klcc, both twin tower, trx can be seen 3. Every part of the house got aircond I would like to write my honest review for the unit provided. The bad ones, 1. The parking was confusing. No one to direct to the extra parking provided. Mind you it's in the heart of KL. One missed turn and you'll travel another 10~20 min to return. Plus it does not mention, the extra underground parking was without lift. 2. The unit was not well maintained. The toilet door was old and rotted some part of it. 3. The furniture was not cleaned. The sofa got a marking and dirt stain. Not to mention, the tv set up was chaotic, wire full around and the remote is not working, cant watch netflix youtube etc. The laundry area also did not tidy up and got some old towels hanging? The single bed provided was old and curved inward? 3 wall plugs were not working. 4. For those muslim, no sejadah and kiblat provided. 5. The agent and the owner seems not really in the know of the terms and regulations here. I need to ask the security for the time and rules for the pool
• Mishaal (8/5): -
• Muaviyath (1/5): -
• Bobby (K C) (7/5): - Reason price, and good location... Dirty washing sponge, and no washing up liquid, not enough toilet rolls, TV can't be used, stink couch....
• Low (5/5): -
• Shah Fikri Jais (5/5): Good, Best ✅ - Overall, the experience was good. The swimming pool is large and very enjoyable. However, during our check-in on 25/12, the air conditioner in the living room was not functioning properly—it was leaking water heavily and appeared to be faulty. In the bathroom, there was a used baby diaper left behind, although overall cleanliness was acceptable. On a positive note, the staff and security guards were excellent—very helpful and professional. Please note that parking for more than one car requires an additional RM10 add-on. Other than these issues, everything else was satisfactory. If you visit during school holidays or festive seasons, be prepared for very heavy traffic when going out from the homestay—it can be extremely congested. At the ground level, there are no proper restaurants available; the only convenience store is KK Mart, along with snack trucks that sell food at relatively high prices. There are many foreigners staying here. On the positive side, all the staff were friendly and helpful, especially the security guards, who were very professional. Outside the condominium, there is paid parking available at RM10 per day. The host provided complete facilities, and there were plenty of spare mattresses. However, during our stay, we experienced issues with the air conditioner and the bathroom. The cleanliness was slightly lacking, as a used baby diaper was found—possibly overlooked by the cleaner. Additionally, there is a cemetery located below the residence, and there was nearby construction work, which caused noise early in the morning.
• Muhamad Nur Amin (8/5): Great stay for leisure and business - Friendly staff. Easy to cx in and out. Lots of bedding. Plenty of car park Small ironing board.
• Jhunalyn Hazze (7/5): -
• Gracy (6/5): -
• siew siew (5/5): -
• Faris (10/5): - nice all perfect and value for money nothing
• Ahmad Kushairi (10/5): very impressive and unforgettable - i like cleanliness easy parking, near public transport, near to bt bintang nothing
• Rohit (1/5): The stay was far below as expected. - Its located at a good location. The apartment was not properly maintained. Cupboard broken. 2 AC’s out of 3 bedrooms were not working. Upon multiple requests owner gave us another apartment for one night but unfortunately only one AC could be fixed next day. We were charged for the early checkin but were not refunded for the discomfort and deficiency of services. Also the photos shown in the property are different but the actual flat is different as it has all old furniture. Over all un pleasant stay.
• Pathi (8/5): Good, recommended for stay 👍🏻 - Location, pool for kids The aircond remote is not function.
• Sanu (1/5): Bad - We booked the property for two days, but it turned out to be one of the worst experiences of our trip. Here's a summary of the issues we faced: The electric kettle in the kitchen was damaged. The glasses in the cupboard were not clean and full of stains. There were mites on the ceiling and spider webs hanging in various corners. In one bedroom, the cupboard door with a mirror was detached and placed beside the cupboard, with the mirror half-broken. The pillows had a bad smell, and the quilt was clearly used, with visible wrinkles indicating it hadn’t been replaced. The door handles were loose. The bathroom faucet was leaking, and one of the water heaters wasn’t working. Due to these issues, we informed the owner that we wouldn’t stay for the second day and requested a refund for the second night. Unfortunately, the owner refused to refund the amount, and we had to book another property nearby at additional cost. To make matters worse, this property is located in KLCC, a prime area, and yet it was in such poor condition. I am extremely disappointed with booking.com for allowing such properties to be listed on their platform. Even after providing photographic evidence, I didn’t receive any support from booking.com. This experience has left a negative impression and ruined a part of our trip .I have attached photos for evidence. I can see the owner replied with fake comments. Booking.com why are you not posting the photos which i shared from that property ??? https://drive.google.com/drive/folders/11Dx6U9p-OYXVkusyLVbZVIfDq8fMFddn?usp=drive_link .please check this photos before you book this property .
• Hafsa (10/5): Exceptional -
• Alias (8/5): We are happy - The spaces of the apartment is good for big family. Need new kattle
• Hasnah (10/5): Crest Residence 20-27 Nov 24 - Stay at Crest Residence all good 💯 . Only one that problem is access card provide one.. we have to go down and get relative or have to waiting at the lobby. The unit we stay 26-02 facility ok.. furniture (table dining n chair) broken, but still can seat. We will repeat stay in our next trip.Mr Anang you the best n helpful 💪👏 Lock every door rooms n toilet broken.
• Nur (4/5): Disappointing - near at klcc old furniture.. not very clean.. smell not good..
• Lina (10/5): Exceptional -
• Xinyi (4/5): Disappointed - Location is good and can see the KLCC tower. The facilities a bit old. Plug we're not enough and some are spoilt. Cleanliness is not so good. The bed sheets have smell.
• Anis (3/5): Regret to stay herr. - The staff is good Very bad experiance. Wifi not working. We coming with 7 people. Only provide 5 towels. Also enough pillow & mattress. Condition pillow & mattress was bed. No wifi for 2 nights of our stay. Very regret t stay at this place.
• Joanne (5/5): Passable -
• Susanne (7/5): Good - The location and the size of the Apartment worked well for us and the beds were comfortable It wasn't as clean as we would have liked. It could benefit from a deep clean in the kitchen and bathrooms some new cups, bowls, cutlery in the kitchen and extra garbage bags for the bins
• Dr. (4/5): No - Old apartment Mahal
• Dayalan (7/5): Good - If you want to explore KL this is the best place to stay . 10 to 15 min drive to the pavilion, little india, Petronas twin towers and more. I really loved it. The view is amazing from the house The air conditioner and the sling fan are not working well . Fan setting on high speed but the fan spins at low speed. Fan and air conditioner controllers not working
• Aziera (10/5): Exceptional -
• Damanhuri (8/5): Very good -
• Owi (3/5): Cleanliness problem - The photo and the reality of what we get is totally different plus there was a disgusting smell in the living room some more the toilet still left over pervious guess shampoo ...totally not acceptable
• Amit (8/5): Very good -
• Nur (10/5): Exceptional -
• Ragu (9/5): Superb -
• Zenki (9/5): Superb -
• Murshidee (7/5): Good -
• Amir (7/5): Good -
• Nurul (6/5): Pleasant - Nice The house keeper was late
• Arun (7/5): Good -
• Malith (10/5): Exceptional -
• Isaev (9/5): Good for family - Location of the residence is good, everything is in walking distance
• Richard (10/5): Overall it is a good and nice expereince. - The Petronas Tower, Saloma Bridge, KL tower and Berdeka 118 was the view and it is a walking distance as well as the Aquaria. Definitely Great expereince at crest. The funny thing is we walk besides the building which is a cementary for a short cut walk byt we are safe. Actually during our stay the pool was under maintenance for 4 days and not allowed for a night swim
• Misbaah (6/5): Pleasant -
• Verified traveler (10/5): - Overall is good, location nearby klcc, walking distance, facilities good, nearby convenient shop
• Roziah (7/5): Good -
• Yogaranjani (9/5): Worth staying - Safe and secure place. Quite a spacious place as well. My kids really enjoyed the stay. They enjoyed playing in the swimming pool. Homestay with nice views.  1) Parking is quite confusing because there's office and residential buildings.  2) There are no restaurants near there, but there is food delivery service. 
• Suhaslin (10/5): Exceptional -
• Wong (5/5): Passable -
• Mohamad (5/5): Passable -
• Mustapa (3/5): Poor -
• Faith (8/5): Very good -
• Zainoldin (10/5): Value for money - Near klcc Nothing
• Amirul (10/5): Exceptional -
• Nagendra (8/5): Very good -
• Liyana (8/5): Great for Short Stay - -Spacious living room with KLCC and Saloma Bridge view -3 bedrooms, with an extra 2 single mattresses -Towel and shower gel provided - All bedrooms got aircond -1 Parking provided -Unit is on the 26th floor Overall it is a good and comfortable stay. - Look down thru the window could see the graveyard - WiFi not so strong connection - Some of the battery for all kinds of remote is not enough/weak,need to replace it if you want to use it
• Zu (5/5): Passable -
• Macc (9/5): Superb - It's very accessable in all attraction ,friendly owner very helpful and easy to contact and we loved the apartment .
• Ibrahim (8/5): Very good -
• Nurul (5/5): Passable -
• Ridduan (10/5): Exceptional -
• Rashid (8/5): Very good -
• Mohammed (9/5): Superb -
• Zoe (7/5): Clean, good service. Pictures misleading as property is run down - Close to all local tourist spots Air conditioning Spacious Clean Pictures misleading Run down Bathroom lacking care Tatty / used
• Siti (7/5): Good -
• M (8/5): Very good -
• Vithiya (7/5): Good -
• Ariyatie (8/5): KL Trip - Spacious apartment. Good location. Easy access in and out of the KL city. Facilities need to be upgraded. Please provide water dispenser and more rubbish bags. Need to put a shoe rack or cabinet.
• Riza (7/5): Good -
• Nur (10/5): Thank you to both the owner and Mr Anang. He is very punctual and kind. We will come again next time - The locations are very convenient.
• Carlos (9/5): Superb - Spacious apartment with a Superb location, with in walking of the Petronas Suria KLCC, and KL Tower.
• Mahani (4/5): Disappointing - Great location, easy to get in & out of the city. nice view Smelled bad, no shampoo.. Emm.. The linen not so comfortable
• Muhammad (10/5): Exceptional -
• Vivian (3/5): Poor -
• Muhammad (7/5): Good -
• Muhd (10/5): Exceptional -
• Kok (9/5): Superb - Good No comment
• Siti (9/5): enjoyable! - this property is clean and near KLCC. Perfect for family vacation..swimming pool also clean and can see KLCC clearly
• Foo (8/5): Very good -
• Suhaslin (8/5): Very good -
• Noraini (10/5): Exceptional - Great place to stay
• Annabelle (9/5): Very happy ❤️ - The living room sofa and carpet is comfy. Refrigerator condition good, cutlery also provided. Bed and blanket is comfy too. Very happy staying there. Also the process to take key is very convenient.

Photos