Room Eleven
Location: 11 Via Folco Portinari primo e secondo, Florence, it
Star Rating: 7.6 Stars
Property Type: Guest houses
About this Property
Central Location in Duomo District
Located in the heart of Florence, Room Eleven offers easy access to iconic landmarks such as Piazza della Signoria, Cathedral of Santa Maria del Fiore, and Accademia Gallery. With the city center just steps away, guests can immerse themselves in the rich history and culture of Florence.
Comfortable and Well-Equipped Units
Each unit at Room Eleven is thoughtfully designed for comfort and convenience. Guests can enjoy amenities such as air conditioning, flat-screen TVs, and free WiFi. Some rooms even feature a terrace, providing a perfect spot to unwind after a day of exploring the city.
Proximity to Major Attractions
Guests staying at Room Eleven have the advantage of being within walking distance of popular attractions like San Marco Church, Uffizi Gallery, and Palazzo Vecchio. With Florence Airport just 11 km away, the convenience of travel is also ensured.
Experience the best of Florence at Room Eleven - book your stay now for an unforgettable getaway!
Important Information
A surcharge of EUR 30 applies for arrivals from 18:00 until 23:00. All requests for late arrival are subject to confirmation by the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Non-smoking throughout
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Invoice provided
- Shared stationery like menus, pens are removed
- Free wired internet
- Internet access
Rooms Available
-
Single Room with Private Bathroom
The single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Toilet paper
- Trash cans
-
Double Room
The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. This double room provides heating and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Toilet paper
- Trash cans
- Cots
-
Double Room with Terrace
The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Terrace
- Toilet paper
- Trash cans
- Cots
-
Double Room with Terrace
The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Bidet
- Terrace
- Toilet paper
- Trash cans
- Cots
Guest Reviews
- Joe (8/5): -
- HANNAH (9/5): - Excelente. ótimo custo benefício. bem localizado, ao lado da basílica. tem um café na esquina que é fantastico. O quarto é grandinho e tem uma sacada. O banheiro é bom, só senti falta de um apoio para sabonetes e itens de banho. A cama é confortável e as instalações organizadas. Achei silencioso apesar da localização. Ficaria aqui novamente. Podiam incluir um apoio para itens de banho como sabonete e xampu.
- VIVIANA (8/5): - posizione centralissima, ma fuori dal caos cittadino manca un piccolo frigorifero
- Rogerio (7/5): Boa localização - Tamanho do quarto, a iluminação, do banho da cama, do silêncio à noite, do ar condicionado. Perto das atrações e da estação de trem. Do atendimento quando da chegada ao hotel. Disseram que eu não tinha pago a taxa da cidade, o que eu havia feito no dia anterior. Por isso, se negaram a passar os códigos de acesso ao prédio. Tive que ligar e enviar o comprovante duas vezes. Não houve muita empatia da parte deles.
- Chiara (7/5): - Struttura centrale, a due passi dal centro. Pulizia discutibile.
- Luca (7/5): -
- Juan (9/5): Todo muy correcto a un buen precio. - La habitacion estaba todo ok. La llegada me adelante a la hora de checking sin saberlo y el telefono q me habian facilitado no era valido. Finalmente en un email encontre un telf, llame y en 5 minutos me lo solventaron muy amablemente.
- Anthony (7/5): -
- Luca (8/5): - Posizione, stanza essenziale, bar sotto casa, rapporto qualità/prezzo Stanza troppo essenziale, pulizia sufficiente
- Jakobi (6/5): -
- Elena (3/5): - Кровать широкая, качественный ремонт. Нет чайника, нет ни одного стакана, нет ложек, нет сейфа, нет холодильника. Не могу вспомнить, где бы еще не было этих базовых вещей. Когда я написала персоналу с вопросом о чайнике, они мне посоветовали проверить, все ли в порядке с полотенцами и туалетной бумагой. Очень недружелюбный персонал.
Нет даже стаканов!!!
Еще каждый день в течение двух-трех часов что-то делали в коридоре, что-то чинили, очень громко разговаривали.
Еще у меня засорился унитаз, хотя я ничего туда не бросала. Подозреваю, что это случается часто, потому что канализация установлена неправильно.
- Michele (8/5): - Posizione top, 100 metri dal duomo In realtà nulla di così negativo, forse lavorerei un po di più sulla pulizia perché non era impeccabile, ma era decisamente accettabile, nulla di incredibilmente fastidioso.
- Mavouenzela (9/5): -
- Volz (8/5): Perfect for what I needed! - I loved how close it was to everything. Made me feel safer as a solo traveler. The staff was wonderfully nice and very helpful. I didn’t love how the check in and actual place were located a few blocks apart, but other than that I had no complaints.
- Gabriele (5/5): Too expensive for what it offers! - Central! Basic room, the terrace was part of a closed internal space, the toilet did not have a window, bed not comfortable, one light did not work, the sink did not drain. Not repaired despite being reporter straigh away
- fernandez (8/5): - Es muy lindo y , limpio La cama hacia ruido
- LILIANA (8/5): Buena ubicación y cómodo. - Me gustó el personal y la ubicación. El olor a tubería.
- Maurizio (8/5): - Posizione super centrale La chiusura della porta doccia
- Roberto (10/5): -
- Lingyan (3/5): -
- Alistair (7/5): -
- Grosso (9/5): Lugar excelente y super bien ubicado - La Ubicacion es excelente salis y estas en el Duomo.
- Marija (10/5): Perfect location, very clean and lovely. - Perfect location, very clean and lovely. Nothing
- Andrea (9/5): -
- Giusy (8/5): -
- Valentina (9/5): - La struttura bella nuova è pulita Magari non far pagare 75€ in più nella stanza che ha la terrazza che non è una terrazza a tutti gli effetti su vista facciata altri palazzi.per il resto tutto ottimo
- Ekaterina Lukianova (8/5): - Location is good, also room is nice in spite of it is small
- Elena (8/5): -
- Giulia (8/5): -
- Raúl (6/5): Solo la ubicación - Ubicación Acceso, gestión, servicios
- Matheus (9/5): Rápido atendimento e apartamento super confortável. - O apartamento fica a menos de 200 metroa da Duomo o que para nós foi o ponto alto. Além disso muito fácil acesso para todos os demais pontos turísticos de Firenze. O único problema que ocorreu, foi que na noite do primeiro dia o chuveiro parou de aquecer, mas logo na manhã seguinte, foi reparado.
- Federica (3/5): - Posizione ottima Pulizia da migliorare: c’erano capelli di altre persone nella doccia e incastrati negli asciugamani “puliti”….e almeno la possibilità di acquistare una bottiglietta d’acqua
- Tereza (10/5): -
- Priscilla (6/5): Migliorabile - Posizione comoda Piena di polvere sulla coperte e la doccia scomoda perche piccola. In bagno neppure un gancio e istruzioni di pagamento poco chiare
- Saman (6/5): -
- Kateryna (10/5): -
- Delia (7/5): -
- Ylenia (10/5): -
- Anne Marie (1/5): Verschrikkelijk - niet doen. - Het was redelijk schoon. Informatie rond inchecken in een formaat niet geschikt voor mobiele telefoon was eigenlijk al de eerste indicatie dat het niet goed zo zijn. Bed was slecht, muren papier dun. Alles was te horen, en wij hadden buren die het wel erg naar hun zin hadden. Keer op keer, dag en nacht.... Een dag zonder warm water. Bericht hierover naar verhuurders werd niet beantwoord. Twee nachten achter elkaar een brand alarm die bleef afgaan, hoewel er in onze kamer en gang geen brandalarm te bekennen was. Locatie lijkt prima maar ligt tegenover een ziekenhuis, wat ook best veel onrust geeft.
- luana (4/5): - Nella stanza non c' è uno specchio.
Ho chiesto il cambio delle lenzuola e mi è stato negato.
Nella descrizione della camera c' era il terrazzo ma al posto di questo abbiamo trovato un area di neanche un metro quadrato sito nell' intercapedine del palazzo.
La stanza era largamente provvista di zanzare.
Non esiste un frigo bar neanche da riporre al fresco le proprie bottiglie
Non ci tornerei assolutamente
- Giampaolo (7/5): ci siamo affezionati alla nostra camera, se aggiustate la pulizia sarete top!!! - il design bellissimo, calda, tv con netflix e canali satellitari. la pulizia, abbiamo trovato la stanza un po’ trascurata, c era la polvere, e poi non c era un attrezzo in bagno per appendere gli asciugamani che secondo noi è essenziale.
- EstelMBS (10/5): -
- Verdier (9/5): -
- ISMEN (7/5): -
- Syčkun (10/5): -
- Negrino (10/5): - Stanza essenziale e pulita. Ottimo soggiorno! Grazie 👋
- Alan (5/5): Great location, not very confortable room and very hard to check-in. - Location is good Confort is not great, bad lighting and very hard to check-in. They want me to make a extensive web check-in on a very unfriendly web site. Also is hard to get in to the building if you if you don’t have a local cel phone plan.
- Giovanni Del Sorbo (4/5): Pessima accoglienza - Positiva la posizione in pieno centro, ma nient'altro . Molto scadente nella gestione dell'accoglienza. Dopo aver prenotato con la possibilità di pagare in struttura mi viene richiesto il pagamento anticipato per ricevere i codici di accesso (compresa la tassa di soggiorno). È previsto un extra di 30 € per gli arrivi dopo le 18.00 (considerando una camera pagata 50 €) perché potrebbero non funzionare i codici (un loro eventuale disservizio quindi) e nonostante il sovrapprezzo, il check in non lo fai neanche alla struttura ma presso una reception dislocata altrove. A qualsiasi richiesta ti viene risposto un no secco perché sono le regole.
La camera è piccola ma funzionale.
- Mariamaddalena (8/5): Tutto sommato bene - Posizione ottima La doccia risulta un po’ piccola in quanto la porta si apre verso l’interno, la camera tutto sommato era pulita forse un po’ meno il soffitto, insomma un po’ i particolari.
- Michele (8/5): Ci siamo trovati benissimo -
- Maya (8/5): Amazing location, great for a few days for a solo traveller - Amazing location, a few minute walk to the Duomo and that area.
Everything was easily in walking distance.
Cafe pretty much next door with good espresso and wine window just down the road.
Felt safe and secure for solo female traveler The check in process went smoothly enough - however one issue was that they required pre-payment while booking.com said it would be paid upon arrival however that doesn't work with the check in process.
I ended up paying via the booking.com and then the city tax via a link sent by the property
- MIRTHA AMPARO (7/5): Segura - Limpieza Difícil entrar al cuarto
- Francesca (10/5): -
- Ilaria (4/5): Deludente - Posizione Balcone che non è ma semplicemente un retro,sporco pieno di sigarette bagno non finestrato con phon rotto e umido senza reception camere che si sente tutto
- Liza (6/5): Bare bones but good location - The room is in a great location, it was super easy to access and walk everywhere from. In close proximity to the other rooms but the sound doesn’t carry. Room was a decent size and the bed was comfortable. Access to fresh towels in the foyer was nice. Air-conditioning was good at keeping the room warm. There are very few amenities (we did know this before booking), however what was included was lacking. There were only 2 very thin and very lumpy pillows, a duvet, no flat sheet and the bottom sheet was not fitted so came off the mattress overnight. Ended up using clean towels as pillows.
Great shower pressure and temperature but the inward opening door made it hard to access.
- Prof Cinghi (9/5): - Stanza accogliente e pulita. Posizione centralissima.
- MATTEO (7/5): -
- Annalisa (9/5): Posizione centrale, dimensione della camera giusta e staff molto gentile. -
- Khiary (7/5): - Localização e excelente. Próxima a basílica é só centro Limpeza do quarto deixou bastante a desejar. Ademais o estabelecimento não fornece sequer copos para água.
- Adam (5/5): - The location of the accommodation is very good, close to the sights. However, it was not very quiet and the smell of cooking came through from the neighbors.
What's worse is that the accommodation was extremely dirty, with black hairs on the towels and on the floor. The towels weren't completely white, they were yellowed in many places. I also had a problem getting in, I called the number provided, but no one answered... even though I called before 6 p.m.
- Marina (10/5): -
- Monica (8/5): -
- Tammy (7/5): - Superb location Had to check in between 3 and 6 pm 15-18:00
I had to check if there was enough towels and toilet paper. 4 doors to enter. Print out the many instructions because can only see 1/2 on the phone. No hot water until maintenance came
- Nicolas (10/5): sono stato benissimo, alloggio bello esteticamente e soprattutto situato in pieno centro, bella esperienza - struttura ben arredata e tenuta in ottime condizioni, bei colori e ben accogliente
- Adriano (10/5): -
- Анна (10/5): -
- Umberto (9/5): Buona sistemazione nel centro storico - Singola onesta, dimensioni ridotte ma comprensibile vista la posizione e il tipo di struttura. Consigliato, bagno molto moderno e ottima doccia, letto comodo.
- Daniela (8/5): -
- Francesco (8/5): -
- adrian (1/5): Geht da nicht hin, eine reine abzocke, geld habe ich nicht rückerstattet bekommen - Nichts Ich habe den zugangscode nie erhalten, habe den betreiber auf allen nummern mehrfach versucht zu erreichen. Nie eine rückmeldung. Ich war gezwungen spontan ein neues hotel zu suchen. Eine katastrophe!!!
- Katia (7/5): -
- zou (10/5): -
- Giovannah (8/5): -
- Liliana (10/5): -
- Liliana (10/5): -
- Cabrera Mesa (9/5): Instalaciones cómodas y personal deficiente - El alojamiento tiene una ubicación excelente a menos de 5 minutos andando de la catedral. Las instalaciones son muy perfectas, el colchón muy cómodo, la temperatura perfecta, dispone de televisión con Netflix, etc. Hay varias cosas que no me gustaron entre ellas, que en Booking te indican que no se pondrán en contacto por otra plataforma para la protección de datos, pero no es cierto, te hablan al WhatsApp y te mandan un enlace de pago, para que realices el pago por ahí el lugar de la aplicación. Además, las indicaciones que te envían para el check in están incompletas y cuando intentas ponerte en contacto con ellos por Booking no responden y al hablarle al WhatsApp se molestan, indicando que las indicaciones están todas el documento enviado. Pero no es así. El personal no es muy servicial y no realiza su trabajo de forma correcta. Hay que tener cuidado con las indicaciones del check in, mi consejo es ir con tiempo ya que tienen un horario de atención.
- Radwan (2/5): Worst experience in italy - Nothing! They ruined our stay in Florence We reached the location and we are supposed to call a phone number for the door to open and we don't have an Italian sim, so we couldn't make the call and they refused to answer our WhatsApp call and started being rude. We were outside in thr cold for more than 20 minutes until random neighbors opened the door and we were able to access the building.
My worst experience in italy
- Molly (3/5): - The only decent thing about room 11 is the location, right next to the duomo, and only a short walk from all main attractions Rooms have no amenities, on check in we received the wrong code for the door, along with another couple who had a different but also wrong code, room was covered in mould with no decent facilities
- Ginevra (8/5): -
- Visnoviz (5/5): -
- Anabel (10/5): - Good location right by the centre square. Easy access and nice and clean. Air con and facilities worked well. There is an outdoor terrace but it’s empty, no seats or chairs to enjoy the outdoor space on. Room is also very dark. Additionally there was no safe or anywhere to store valuables.
- Tom (8/5): Great location, clean room, excellent instructions. - The directions for how to get to the place were very accurate. The problems I had were due to me not following the instructions carefully the first time. Location was amazing, and room was very clean. There were others staying down the hall that were quite noisy at times. I don't know if there is anything to be done about this, but they would talk and play music until late at night.
- Maria (5/5): - La posizione è il punto di forza. Centralissima e vicina ai punti di principale interesse. Le modalità di accesso e i servizi.
- Anna Maria Giovanna (9/5): - La stanza e il punto dove si trova la struttura
- Martina (10/5): -
- pola (9/5): Kocham Klimatyzację. - Cicho. W centrum miasta. Wygodnie. Klimatyzacja. Woda wylewa się z brodzika, drzwiczki nie zamykają się. Mieszkanie bardzo małe. Nie ma udogodnień prócz suszarki i klimatyzacji.
- Cecilia (6/5): - La vicinanza al centro Il letto era rotto, non essendoci lo staff mi è stato risposto che non ho comunicato tardi e non potevano mandare un tecnico; ma di solito non controllo il letto se è o meno rotto, una cosa direi scontata.
- Mariapina Michela (8/5): -
- Simone (8/5): -
- Facundo (10/5): -
- Elisa (7/5): -
- Alessandro (5/5): Appartamento da rivedere - Posizione ottimale La stanza era sporca; gli scarichi del bagno facevano rumori costanti, letto da cambiare, balconcino con calzini sporchi sopra
- Marta (10/5): tutto perfetto - posizione centralissima, facile arrivarci, camera grande e identica alle foto, tutto pulito e funzionante nulla
- Pietro (9/5): -
- Sali (6/5): - Posizione I dettagli non erano curati nella pulizia, muffa nella parete sotto la finestra
- FRANCESCA GENOVEFFA (8/5): -
- Lucia (10/5): - Posizione centrale davvero comoda nonostante fosse al centro e vicino ad una struttura ospedaliera la notte abbiamo riposato benissimo senza sentire rumori dovuti alla confusione
- Elisabetta Caterina (8/5): -
- Tawfik (8/5): - Très bien placé
- Capobianco (9/5): - Tutto perfetto! Camera accogliente e dai bei colori. Acqua calda e riscaldamento per me è fondamentale erano super efficienti, per non parlare del servizio della Smart TV a grandi dimensioni. Unica pecca la limitazione di orario del check-in.
Anche se non dipende dai proprietari o da chi gestisce la struttura i nostri vicini erano molto caotici e fumavano in camera e la puzza di fumo invadeva anche la nostra stanza
Photos