Alain Hotel Apartments Ajman

Location: Hafiz Ibrahim St, Ajman, AE

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Smoke-free property
• Tours/ticket assistance
• 24-hour business center
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Room, 1 Bedroom

  1 King Bed

  Internet - Free WiFi 25+ Mbps

  Food & Drink - Mini-fridge

  Bathroom - Private bathroom and slippers

  Practical - Safe, iron/ironing board, and local maps

  Comfort - Daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Local maps

• Superior Apartment, 2 Bedrooms

  1 King Bed, 1 Twin Bed and 1 Large Twin Bed

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 25+ Mbps

  Food & Drink - Mini-fridge

  Bathroom - 2 bathrooms and slippers

  Practical - Safe, iron/ironing board, and local maps

  Comfort - Daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 5 (4 Adults)

  • Safety deposit box
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Local maps

• Standard Studio

  1 King Bed

  Internet - Free WiFi 25+ Mbps

  Food & Drink - Mini-fridge

  Bathroom - Private bathroom and slippers

  Practical - Safe, iron/ironing board, and local maps

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • Private bathroom
  • Slippers
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Local maps

Guest Reviews

• richiell (2/5): Bad Safety Experience - I am writing to share my recent experience during my overnight stay at your hotel, which unfortunately turned into rather scary situation. On morning of our first day around 6AM, I was startled by loud banging on our room door. Initially, I thought it was from our neighboring room but the continues knocking escalated my concerns. My cousin woke up and check the peephole and there was a man who is banging and trying to open our door. We told the man the he had the wrong room, despite of telling the him he had the wrong room, he kept banging and trying to open our door and say “sister”. Feeling increasingly unsafe, I called the reception for assistance. Thankfully the bellboy came and was able to address the situation, leading the man away. We later reported the incident to the management who told us that the man was simply confused about his room. However, I must express my discomfort with this explanation. If the man was truly in his right mind, he would have checked the room number before knocking or attempting to enter. The fact he continued to bang our door at such an early hour 6am despite being informed that he was at the wrong room, raised serious concerns about safety. I believe it’s crucial for the hotel to ensure the safety and comfort of its guests especially in situation like this. I hope you will take this feedback seriously and consider implementing measures to prevent similar incidents in the future.
• muhammadzT817OC (8/5): Best place for families to live in - Everything was superb staff was superb had a great service and the rooms were clean had candies as welcoming gifts for customers free tea,coffee and dates were given on arrival there was only one down side to this hotel the view wasn't great rest was fantastic had a great time there
• 398angelicao (10/5): Excellent. - Excellent nice hotel apartments ! Everything was nice. Me and my colleagues would surely choose it again next time we visit. Great location, great service, friendly staff. Good value for the money.
• jarshidh (2/5): Worst Experience Ever from Unprofessional and inexperienced front desk staff - Issue - Angel refused check in and asked money for pre paid booking and denied to check the updated confirmation which I tried to show her , she did not even wanted to check my confirmation and mocked and laughed me over my professional experience in the industry when I tried to give her the direction to solve the issue , She did not care and told me she will only give a room if I pay her money for the room I have already prepaid . Finally after no help from the Reception team for almost 30 minutes I asked or duty manager and he swiftly went in to action and gave me a room and did the necessary processes fast and again Angel was cutting the key for me and I could see loud and clear in her face that she was not happy when I got a room i paid for .. so I did not let her negative energy affect me and went to the room without further complaints and Angel has given me a paper for Wifi password which was used or not working one .. after 3 hours of check in getting some rest and hoping to forget the most shocking depressing and experience or trauma caused by Angel ,(check in staff) , guess wat she answers the phone again and I asked for password or internet connection she told me to ask duty manager and hung up the phone on me . She realized her mistake and did not apologize and went to revenge mode with me I would like to see if this hotel actually checks the review and replies I want them to give me an answer only " If this experience happened to you personally with any other new brand or property how will you feel ? I don't apologies , just be honest and tell me how would you feel if this happened to you ? ?

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