Triplex penthouse in the city center

Location: 2 Rue des Colonies, Brussels, be

Star Rating: 6.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Penthouse Apartment

  Featuring a private entrance, this spacious apartment also consists of 3 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comes with a dining area, a flat-screen TV with streaming services a washing machine and a terrace. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Shared toilet
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Board games/puzzles
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Akmal (2/5): Not worth the money,quite used out furniture and no hot water at night in the whole apartment and guest toilet sink is - It has lots of natural lights but smell in main bedroom was unberable Smell was in the main bedroom very bad Gave me headache could not sleep at all
• Aaron (2/5): Great location. But not well implemented - Great location. Extremely hot. Large greenhouse effect, inadequate cooling for summer. One of the sinks didn’t work. Rickety old elevator that didn’t go down to the bottom floor
• Jensen (10/5): Exceptional -
• Colin (8/5): Very good -
• Darina (9/5): Superb - Beautiful apartment, lovely decor and very spacious. Rooftop terrace was lovely to relax on and had lovely views of the city (apt is 7th floor). Beds were comfortable and location very convenient - close to the train station, old town (Grand Place etc) and some shopping areas were only a 5 min walk. There are plenty of places to eat in a short walking distance, or you can get delivery (what we did for dinner as we enjoyed the apt so much). Some convenience stores nearby too. It was generally great. The elevator stopped working for a few hours one day so we had to climb up 7 flights of stairs a few times, but it was good exercise and was resolved quite quickly ;)
• Perez (10/5): Great service and location value. - Excellent location, a 10-minute walk to Grand Place. Some buses from excursion companies start from a couple of blocks away. There are express supermarkets within walking distance as well. The penthouse looks exactly as advertised. N/A
• Alpa (9/5): A fabulous stay in brussels. - The design, lighting, layout of the apartment was good. It was centrally located. Had good views. It was clean. It got a bit cold in there & we asked for heater, but it took a day or more to arrive. There were candle holders & candles but the battery operated candles didn’t have battery & there no matches available…. So couldn’t light any candles…. Would created a good ambience.
• Yiping (6/5): Pleasant - Attention! You must fill in the information online before checking in and pay a credit card deposit of 500 euros or a one-time insurance payment of more than 30 euros. Otherwise you will not be able to check in The house itself is well designed and in a good location, but there is a lot of noise from the road since you are in the city center. Fortunately we checked out on a Sunday and there weren't many cars outside on Sunday. 1. Check-in instructions are unclear- Make sure to contact them two days before check-in and arrange a meeting time. They will hand over the key and to you in person. We wrote day be for check-in didn't get reply until the afternoon on the day of check-in and had to wait 40 minutes in the cold with our kids. 2. The house is nice but poorly maintained- The hardware is good and basic cleanliness of the house were okay, but the glass was dirty and the hot water kettle had a bad smell. 3.Not enough hot water for shower- There's not enough hot water for 6 people to take a shower. Hurry up! Otherwise you won't be able to take a cold shower.
• Sergiu (10/5): Exceptional -
• Stijn (8/5): Good fun with friends - Good location. The apartment was kinda messy so on the hygenic side it was not all that top.
• Svitlana (10/5): Exceptional -
• Frode (8/5): Good location and nice place - The place was great. Good space. Not three bedrooms as subscribed. The last one is just in the upstares livingroom. There was a bit hazzle before arriving. Dont get the info before on the day. Even doh it says you will have it one week before. Also they suddenly needed ID and extra depositum on the day off arrival. They dont give you much choice since it’s on the day. This should be written on the hotels site. When there it was easy to get a hold off them. Clean place. Towels needed more since some off them where dirty. It’s so cold down in the livingroom/kitchen. They had someone to work on it but they did not fix it. So had to use clothes inside funny enough. All inn all. I would live there again. But not more than 2 couples or two friends. The third bed cant be used in summer when it’s light outside.
• Nicolas (10/5): Wow experience! - This place was stunning. We had the best views of the City downtown. The experience in general was beyond our expectations, from the reservation, the checkin every one was super nice, the restaurant suggestions, the check out, everything. Everything was perfect. It was super clean, with all the amenities.
• Shinichiro (4/5): - Property itself and location was awesome, however, property management people were so so terrible and I do not recommend to stay here at all. At arrival, we needed to wait for 2 hours to get inside. All towels and glasses were so dirty that we needed to ask replace.
• Chamla (1/5): Its very bad and its bot clean also the staff is not good when we agree on something they change there mind they not a g -
• Omar (5/5): Passable - The location was in the middle of everything that we where looking for. The rental was a very clever design , but the AC unit does not cool down the apartment. There was no fix from staff only to provide a secondary fan. The apartment was unbearable to stay during our stay because of this. Also the apartment was not prepared for our arrival , it took 4 hours just to get towels. It took a couple of hours just to figure out who to call to actually let us in the rental. No information was provided about accessing rental only out of sheer luck did we finally get in. This seems to be a trend as we seen other folks suffering the same issue after a couple of days. There is more to complain about , but frankly I would not recommend this location period.
• Timothy (1/5): ABSOLUTE DISASTER!!! - and a warning for booking.com users - It was a very nice place with great views in a great location Stayed in June with the solar gain from windows with no blinds was literally 100 degrees F on the second floor (where 2 of the 3 beds are located). We had the tiny underpowered AC going full but barely helped. Opened all windows and barely helped. I want to stress that this wasn't just uncomfortable heat this was heat stroke dangerous levels. I was scared for our kids. All woke up with bug bites that we are hoping are from mosquitos. And I can confirm the lack of TP mentioned in the other reviews - very strange - 6 squares left between the 2.5 baths for a 5 night stay. Also I paid in full before arrival. But when showed up with kids and bags we couldn't get it. The host ghosted me for well over an hour (sitting on the busy sidewalk outside as tons of people walked past us and our luggage) until booking.com finally reached him. At that point he demanded an additional $550 to get in. I wanted to leave but we had just taken long train and cab ride with bags and kids to get there - plus had no other place to stay. I reluctantly paid it - felt like extortion. A final note about Booking.com. After many failed attempts to reach the owner we switched to a hotel and told booking.com that we left. As of now Booking.com has refused to refund our money. Booking says it is at the owner's discretion if he wants to refund us. I've been a booking.com customer for over 10 years and probably 100 reservations - but clearly means nothing (thanks booking). BTW - we used booking to book a nearby hotel.
• Yelena (10/5): Amazing stay, hope to be back some time. - Amazing penthouse in great location. Only issue was barely any toilet paper left for guests
• Sheriff (5/5): Not up to my expectations in terms of service - The setup is good especially the kitchen Very clean space Easy access to everywhere I need to go The nice design of the space especially the lighting on the glass balustrade The cost is reasonable Inadequate communication upon arrival Plumbing issue with water heater though solved next day with faulty hand shower No TV network couple with access to the tv No internet service General attendance not good/prompt
• Seun (1/5): In summary, my stay at this penthouse was an unmitigated disaster - I stayed here from September 8th to September 11th. This serves as a stark warning to potential guests considering this property.Upon arrival on September 8th, our expectations were shattered. The air conditioning was non-functional during one of Brussels' hottest periods, violating safety standards and making the stay unbearable. Daytime temperatures exceeded 40 degrees Celsius, creating sauna-like conditions. Compounding the issues, the downstairs bathroom was not fit for use, denying us a basic bath. Promised relief in the form of fans never materialized, and the property managers showed no remorse for our suffering. The third "bedroom" was a cruel joke, with a bed under a skylight creating a greenhouse effect. This misleading advertising resulted in additional costs as a member of our party just left.Further frustration ensued when the property manager attempted direct payment, despite our prior payment through PayPal via Booking.com. This unethical practice questions the integrity of the property management. We requested proof of window damage they claimed occurred, yet three months later, no evidence has been provided. This delay appears to be an attempt to avoid applying a promised discount, emphasizing a lack of transparency and honesty.The admission that the air conditioning had been non-operational for days and the failure to promptly address the issue showcase a complete lack of professionalism. Promises to rectify the situation were empty gestures, leaving us to suffer in substandard conditions. Even the offered waiver of the first day's rental cost, contingent on fixing the air conditioning, proved to be an empty gesture. Our discomfort persisted, and attempts to negotiate a fair resolution were met with silence, highlighting the property's indifference to guest satisfaction. from false advertising to complete disregard for guest comfort this property fell well short of expectations
• Jelena (9/5): Superb - Spacious apartment with a roof terrace and a spectacular view. The llocation is great, people from the office were very nice and helpful.
• Emmanuel (10/5): Exceptional - I loved it, the location the views the host everything was amazing im really happy I got to go
• Gabriel (10/5): Exceptional - great location, design of place is unique, and the location is perfect everything was great

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