Palo Alto Glamping Hotel

Location: Florencia, Provincia de Alajuela, 21001, Florencia, CR

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Nature reserve
• Proposal/romance packages available
• Hot springs nearby
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Free breakfast
• Front desk (limited hours)
• Meeting rooms
• Smoke-free property
• Ecotours nearby
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Free full breakfast
• Hot springs nearby
• 24-hour health club
• Couples/private dining
• Nature reserve
• Proposal/romance packages available
• Banquet hall
• Outdoor entertainment area
• Children's games
• Casino nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible pool
• Wheelchair-accessible on-site restaurant
• Coworking spaces
• No elevator (single level property)
• Well-lit path to entrance
• Pool access ramp on site
• Accessible shuttle
• No accessible shuttle
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Glamping Suite

  1 King Bed

  915-sq-foot individually decorated room, located on the ground floor, deck/patio with mountain views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Food & Drink - Minibar (fees may apply)

  Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Detached private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, electrical adapters/chargers, and mobile key entry

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Tile/marble floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Private bathroom (not in room)
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Champagne service
  • Soap
  • Electrical adapters/chargers
  • Deck or patio
  • Accessible bathtub
  • Doorbell/telephone notification
  • Location - ground floor
  • Mobile key entry

• Glamping Master Suite With Hot tub

  1 King Bed

  915-sq-foot individually decorated room, located on the top floor, deck/patio with mountain views

  
  

  Layout - Bedroom, living room, and sitting area

  Relax - Outdoor private hot tub

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Food & Drink - Minibar (fees may apply)

  Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Detached private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, electrical adapters/chargers, and mobile key entry

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Doorbell and phone notification

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Tile/marble floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Champagne service
  • Soap
  • Electrical adapters/chargers
  • Deck or patio
  • Doorbell/telephone notification
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Private spa tub (outdoor)
  • Location - top floor
  • Mobile key entry

• Glamping Family Suite

  2 Queen Beds

  915-sq-foot individually decorated room, located on the ground floor, deck/patio with garden views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Food & Drink - Minibar (fees may apply)

  Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Detached private bathroom, jetted bathtub, and rainfall showerhead

  Practical - Safe, highchair, and electrical adapters/chargers

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Tile/marble floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Jetted bathtub
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Rainfall showerhead
  • Private bathroom (not in room)
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Highchair
  • Champagne service
  • Soap
  • Electrical adapters/chargers
  • Deck or patio
  • Doorbell/telephone notification
  • Location - ground floor
  • Mobile key entry

Guest Reviews

• Erick (10/5): -
• Erick (8/5): It was alright - The place is very pretty. Menu at the restaurant is limited. It’s really hard to sleep in due to the room being way too bright in the morning. The bathroom wood is quite moldy and not super clean.
• Kevin (10/5): -
• Sylvie (10/5): - Uitstekende service. Mooie accommodatie. Goed restaurant. Heerlijk ontbijt.
• Campos (10/5): -
• Dancr07 (10/5): Exceptional -
• Anonymous (10/5): Exceptional -
• Xiomara (8/5): - El lugar súper lindo y rodeado de naturaleza, los domos muy cómodos, la cama confortable
• Yennifer (9/5): Superb - The hotel is absolutely beautiful. The room is big and comfortable. The property is far away from La fortuna about an hour and a half drive. It’s not worth making the daily drive specially on rainy season. I’d recommend 1-2 night max.
• Veneta (10/5): Our stay was amazing - We loved the pods and wildlife all around us. The rain was quite noisy on the pod
• Esteban (7/5): Lugar recomendado para pasar máximo una noche. - Naturaleza y comodidad Precios de comida, jacuzzi en mal estado
• Lester (2/5): - No me gusto
• Jose (10/5): Exceptional -
• Mathias (10/5): - Everything was fine. Thanks
• Sunilkumar (10/5): - Located in the heart of mountains, very well maintained property and staff went above and beyond to provide services. Very peaceful and quiet place to enjoy the nature
• Brand (10/5): Quiet hideaway from the tourist madness - This was a special place. It was farther away from Arenal than I expected, which at first was disapointing; however, there are beautiful hikes are areas all around here that are stunning and almost empty. Excellent, comfortable facility with good food and wonderful staff. Everything was terrific.
• Michael (10/5): Exceptional -
• Christine (8/5): - Beautiful place to stay! Comfortable and the staff were all friendly. The only problem was the dogs barking for hours on end. They were likely the neighbors packs of dogs but could still be heard quite loudly which was annoying. The last night the sweet little dog at the hotel started in with them around 3:30 am waking us up.
• Alexandra (10/5): A unique experience! - Such a unique experience, in nature but feeling as comfortable as in a hotel room. Clean, very friendly staff and nice breakfast! Would absolutely recommend and stay there again!
• Sankar (10/5): - Amazing food, excellent staff. Was treated like royalty!
• Tomas (9/5): Superb -
• Geetanjali (4/5): - Poor maintenance of facility -in disrepair and dirty Towels were filthy and torn with stains No housekeeping service was provided during our stay; After two days, we were informed via WhatsApp that service had to be requested. On our last day, we lifted the bedding and found wads of hair that did not belong to us, which was unhygienic and unacceptable Dining experience: food was inconsistent--sometimes overcooked and sometimes raw No on-site manager. Staff very young and eager but not supervised
• Stanley (10/5): - Ernesto was the best part of our experience here
• Zicholtz (9/5): It’s a lovely and beautiful place. Would stay again. - Not in a touristy area. Pods were cool and very well appointed. Clean and very comfortable. Showering outside was a very cool experience. Breakfast was delicious. Staff was lovely and accommodating. They didn’t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it didn’t affect our stay.
• Sami (3/5): Poor - We booked an all inclusive room, yet we got a check at the end of each meal. Each time we had to tell the staff we are all inclusive. The property is poorly maintained and there doesn't seem to be a property manager. House keeping did not show up at all in our room even though we stayed for 4 nights. When the electricity was out one day they told us to go eat somewhere else with no recommendation or accommodation. There was never changing of sheets or towels. The private hot tub in our room was dirty and not working. Overall it was not relaxing or worth the high price tag.
• Calli (8/5): Very good - The dome were very comfortable and the food was excellent
• Nadiia (8/5): Good location and accomodation. But staff is a big problem. - Property is situated in a fantastic place. Very clean and comfortable. 1)Food was very poor, breakfasts as well as all other options in menu. To have good breakfast, lunch or dinner you should go to La Fortuna 2) do not use laundry service, you will receive your clothes almost in the same condition 3) staff in the restrairant was awful. One day they told us that it is not possible to add butter for breakfast (but during two previous days it wasn’t problem). Also they brought burnt pancakes for the breakfast.. 4) they couldn’t find horse excursion for us, but I did it by myself without any problems
• Neil (8/5): We enjoyed the property. The restaurant staff was exceptional. Front staff was pleasant. - The property was very modern and quite unique. The interiors of the domes were clean and exceptional. Our only comments were that staffing seem to be low, as the tent exterior obviously had not been cleaned or swept or raked prior to our arrival. There were only three domes rented, and it didn't appear any extra effort was made to prepare the tent sites prior to our arrival. Also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm. I believe we heard that the spa was broken so that was a disappointment. Very nice facility, unique lodging, maybe a little more attention to detail prior to the renters arriving.
• candmjones (4/5): Could've been amazing...but wasn't. - We stayed for 7D/6N at Palo Alto Glamping which was too long at this location. This resort has the potential to be AMAZING but it falls short in so many ways: PROs: Charming, clean, well-maintained. Staff were warm and welcoming. Beautiful grounds. Outdoor bathroom is pretty cool. Powerful a/c in the room. The mini-hanging bridge located over the stream was cute. Lots of privacy. CONs: Be prepared to wait 45min or longer for your meal (free breakfast) at the restaurant, even if you're the only one in the dining room (food was 4/10). Ammenities are lacking: In-room safe was broken and made a high pitch alarm when we tried to use it, zero counter space by the sink for toiletries, no place to put the handsoap even, shower water never got hot just lukewarm, difficult to get ice (only from bar before 10pm in a GLASS bucket so melted very fast), no "to-go" cups for coffee, jacuzzi was broken the whole time we were there, Keurig in the room never made water hot enough for tea, outdoor bathtub was small and had detritus in it every day so we never used. Only 2 towels provided for 2 people. There was no "trail" around the property as advertised, just the walkway to the other cabins. Massage chairs in the main lobby were broken, no hangers provided, many dogs in surrounding neighborhood barked repeatedly late at night FOR HOURS and the sound echoed like wolves howling. We love dogs and have our own, but this was too much and very disturbing. Don't forget the roosters that crow every morning. Lastly, the location is far from many tourist areas. We had a rental car and drove the monotonous and curvy 2hr round trip every day for 6 days from this resort to La Fortuna and back and regretted it after the 2nd day, so keep that in mind. When we were checking out at 730am the last morning, I was leaving the room to see what appeared to be the maid standing outside our door waiting. That was creepy. If you are passing through Quesada or are in the area for 1 or 2 nights, I think this resort could potentially be a pleasant or romantic short stay experience for a couple. Any longer than that or for a family than the distance and lack of ammenities will become a huge burden. And for those of you that say "but this is GLAMPING!"...don't kid yourself. This is a resort and for the price we pay to stay here, we shouldn't be "roughing it."
• Adrianciaff (9/5): Superb - Comfy beds, incredible outdoor shower and ammenities. Immersive rainforest experience. Sufficient gym equipment. Friendly and helpful staff. The rain can be loud on the roof of the tent at night when trying to sleep. The Jacuzzi was not operational during our stay. Espresso coffee machine was available but not offered in the breakfast menu.
• Hanze (10/5): - Good service
• Mikaël (10/5): - Bon établissement avec un service de qualité, seul problème pour nous le dôme est bruyant avec la pluie et dans un pays tropical la pluie est quotidienne. Difficile de se reposer. Le dôme est à laver nous l’avons approché avec une veste et les dépôts végétal sont tachés le vêtement. Peu accessible au mobilité réduite.
• Devasenathipathi (10/5): - Excellent domes with amenities of a 5star stay. Cordial staff and well maintained facilities. The chef makes delicious food and the bar has unique drinks.
• Manuel (10/5): - Increíble las habitaciones
• Ricardo (9/5): Superb -
• Debbie (10/5): - We loved spending the night in a glam tent. The bed was comfortable and we enjoyed the outdoor shower. The restaurant and bar staff were so nice and made sure we had everything to make our stay great.
• Eiby (10/5): Excelente - Excelente lugar, muy buen servicio al cliente, tranquilo, limpio ! Repetiría mil Veces
• Elita (10/5): My stay was perfect ! Great customer service and views of the property were breath taking - Great service and great views
• Lucia (9/5): Superb -
• Luis (10/5): - Perfect getaway location. Sits perfectly in the middle of multiple destinations. The place really feels like staying in the middle of the forest, but with all human comforts. Would definitely come back.
• Antony (7/5): Good -
• ELMO (10/5): - Todo excelente
• ELMO (10/5): - Todo espectacular, lugar increible, Nestor excelente anfitrion
• Heidi (9/5): We had an amazing experience glamping and can’t wait to return! - The property is absolutely gorgeous and tranquil. The staff went above and beyond to make sure we had an amazing experience. We reserved the jacuzzi everyday, had room service when it was raining and had a lovely time. Nothing!
• RadishPaloAlto (10/5): Perfect! - We discovered Palo Alto Glamping quite by chance. What a pleasant surprise it was! We stayed just for one night and wished we could have stayed longer. It was lovely. The best part of the hotel is the staff. Every single staff member was so friendly and enthusiastic. Dinner was really good! Special shout out to our waiter Anthony! He was wonderful. My husband and I had massages on the day we arrived – they were so good, we promptly signed up for one more massage each, the next morning! Overall, a lovely stay!
• Audrey (10/5): Glamping at its finest! - Simply fantastic. Wonderful staff, very helpful and accommodating. Each pod has its own jacuzzi, super secluded, you cannot hear/see your neighbors. Outside showers are perfectly maintained and the toilet seat is even heated!!! Little trails across the campground with lots of birds. Restaurant on site is delicious and the swimming pool is gorgeous. Very little bugs around, which is nice.
• Sarah (10/5): Paradise - Is was a little paradise, beautiful! Very friendful staff, helps you with everything. Beautiful pool, Lovely tents, great bed. Restaurant was great! Very good food and drinks. Nothing, al was perfect.
• Kristianna (8/5): The staff were exceptionally friendly and helpful. Loved the glamping domes and the ground are gorge - The food was excellent, including breakfast which was included with our stay Location requires private car transportation to reach tours of the area
• Inge (10/5): Felt like a luxury get away! - Staff was incredibly nice and helpful during our stay, especially Roderick. The accommodation was very modern and luxurious. The private whirlpool at our dome and outside shower made it the perfect romantic get away. Nothing :)
• Taylor (10/5): When You Picture "Glamping," THIS is What You Want - We wanted a family-friendly glamping experience and this place DELIVERED! For those who want to feel immersed in nature while still being pampered and going to bed clean, this is the perfect hotel. From the moment we arrived to the imposing gates, we were impressed. The domes are some kind of magic - how they're impermeable to bugs and dirt is anybody's guess, but they stayed immaculate throughout our stay. The same can be said of the beautiful outdoor bathroom; for an open-air space, it stayed very clean. Housekeeping arranged a time for cleaning on the day of our arrival and we returned after a tour to a freshly-tidied space. Staff was over-the-top kind and responsive, going the extra mile without ever being asked. Everyone was so nice to our young daughters and they constantly suggested options to make our stay more comfortable. We'd read complaints about the restaurant service being slow, but the resort has clearly addressed this. When they heard we had a morning tour planned, they independently asked if we'd like to pre-order breakfast to be ready the following day so we could leave early. We didn't even realize this was an option and it was absolutely perfect for our schedule (also, the breakfast was delicious!) On multiple occasions the front desk reserved the jacuzzi for our family. They were also very helpful in getting our bags to our room. We'd so highly recommend this hotel to anyone, from honeymooners to families with young kids! The domes have no ability to block out light once the sun comes out, as there's a built-in skylight/uncovered portal window. The nature of a trip to Costa Rica is an early wake-up call, so it's not a huge problem - just something to note if you require a dark space. We also agreed with some reviewers who noted the dogs next door; they are noisy at very early hours.
• January (9/5): Ambiance was really created in this little oasis off the beaten path - Loved this place ! Would have stayed our whole trip . Piece full , attentive , efficient
• Andrea (10/5): Exceptional -
• Robert (10/5): Great glamping experience - The staff are amazing, as are the grounds. The domes are very cool and very comfortable. Dogs barking nearby at night.
• Jo (10/5): Gorgeous property, lovely setting and wonderfull facilities. The staff are fantastic, really welcoming, helpful and try - Gorgeous property, lovely setting and wonderfull facilities. The staff are fantastic, really welcoming, helpful and trying to go the extra mile. The location was a bit difficult to find, car service expensive. Is not near anything.
• Eduardo (10/5): Exceptional -
• Katrina (9/5): We loved our Glamping Adventure - We loved our night at the property. We only wish we were there for longer. The glamping pods are spacious and the AC was a pleasant surprise. The views are amazing and it was really amazing waking with the jungle. The pool had an awesome view of the jungle and the drinks at the bar was great. You will definitely need a 4x4 to get there if driving yourself, but its worth it! The menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent. Be aware that all pods are down a big hill away from the car park so I would pack light for your stay there so your not dragging a lot of luggage!
• Manny (10/5): Exceptional -
• Bill (10/5): Gorgeous boutique resort - looking forward to our next visit! - Beautiful setting, excellent amenities, and friendly staff!
• Jean Carlo (6/5): - I didn’t receive any VIP service. Food and service were horrible, very slow and no taste. Great place, but they need to improve
• 676shanef (10/5): Amazing experience! - Stayed here this week with a group of 7, with our grown children and friends. The staff was absolutely spectator, especially Justin and Antony! The former was very helpful, polite, and knowledgeable, and the latter, just amazing! With 7 of us, all with limited Español skills, he truly set himself apart from any waiter we've ever had. For real, they made us feel like family. The views are incredible. The vibe, even better. Proximity to La Fortuna, a huge plus. We did La Paz on the way there and the free hot springs near Tabacon. If you're on the fence, do not hesitate. This place is incredible.
• Julie (10/5): - The staff at Palo Alto Glamping was absolutely amazing. I was welcomed with smiling face and warm hearts from the moment I checked in. The staff is extremely accommodating. The bartender Anthony makes the most amazing craft cocktails and provided excellent services. The concierge was able to assist with booking horseback riding and a private tour of a waterfall. The chocolate scrub and massage that I received was amazing as well. The domes were huge with comfy beds, great a/c, clean, and comfortable. The bathroom provided an amazing tropical experience while showering with the beautiful plants hanging over head. Last but not least the food was 5 star worthy. The chef makes the most amazing dishes that are extremely affordable.
• Kevin (10/5): - The experience was unique. The food was excellent.
• Erdwin (10/5): I love it - Customer service is extremely exceptional Super attentive staff
• Ofelia (10/5): - My husband and I when for my birthday in our anniversary. We really love the property we wanted to be in the middle of the jungle, very relaxing, quiet, clean, excellent service for all the staff working there. We thank you to Yoryana the receptionist she did excellent job in all the tours that we did. Andres he really help us with all of our necessities in planning our reservations. Gustavo our private driver was very kind in polite. Brian the chef, he really cooks all fresh food and delicious. Anthony, ivan, Nstor and Marlo. There were all extremely helpful and very polite friendly atmosphere. Thank you everyone
• Sandy (10/5): Will stay there again and recommend to all of my friends. - Beautiful facility with a wonderful staff
• Michael (10/5): Amazing Stay - Amazing property, very friendly and attentive staff, beautiful and unique location
• Isabel (10/5): First Time in COSTA RICA - I was extremely fortunate to picked such a beautiful Hotel Palo Alto Glamping. It was the perfect choice to celebrate my Birthday, an important milestone in my life and most grateful for Chef BRYAN to make my birthday dinner so special. I need to mention these individuals Georgiana and Anthony who make all the tours coordination and provided excellent service.. I will cherish my 3 days adventure forever and I would definitively comeback again. Thank you Palo Alto 100% recommended.
• Benjamin (10/5): Exceptional -
• RUBEN (10/5): - Hotel en perfectas condiciones, muy limpio, ordenado, en medio de la naturaleza, y lo mejor es su personal, el staff es extraordinariamente amable y siempre con la iniciativa para mejorar la experiencia.
• Stacy (10/5): The staff at Palo Alto were tremendous. We felt so taken care of. - Beautiful grounds. Very relaxing and comfortable beds.
• Fabiola (9/5): Superb -
• Francisco (10/5): - The room was very comfortable and cleaned. The surroundings were beautiful. Nice place to rest and disconnect.
• Kristin (10/5): Exceptional -
• Claudia (10/5): Excellent combination of comfort and outdoor charm! - We had an exceptional stay at the glamping hotel! The customer service was top-notch, and the rooms were fantastic. Loved the unique outdoor bathroom and tub, and the evening fireplace added a romantic touch to our experience. Highly recommend!
• 858kristels (10/5): My stay at Palo Alto Glamping - I decided to stay at Palo Alto hotel just for one night, however, I got absolutely surprised because of the place itself. It was the perfect place to work, and have some time to relax. The nature is incredible, I took a short trail and it’s incredible the amount of birds that you can spot in the place.
• 649marlonp (10/5): Best experience - I stayed in Palo Alto hotel four days ago with my girlfriend. I had a romantic night with her. It was one of the best customer service I've had. The staff was really friendly and always offered the adecuate attention to us during our staying. The place is so lovely. It has a private location. You are sorrounded by beautiful nature and the views are breathtaking. We had the most romantic dinner ever. We cannot wait to come back.

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