POETICA BOUTIQUE SKY HOTEL

Location: 1 Piazza Francese, Naples, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Public transport tickets
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior King Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite with Sauna

  The hot tub and sauna are the standout features of this suite. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with city views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Sauna
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Concierge services

• Deluxe Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Suite with Terrace

  This suite's standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Concierge services

• Suite with Terrace

  This suite's standout feature is the hot tub. Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Concierge services

• Junior Suite

  Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Double Room with Sea View

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Steven (8/5): -
• pascal (7/5): - la propreté , l emplacement le personnel la vie sur la ville l ascenseur glauque l insonorisation le petit déjeuner très limité
• Dominika (7/5): Ok option for exploring Naples’ harbour area - Helpful and available staff, lovely view from the terrace, tasty breakfast with sweet and savoury options. Expectations were high given the hotel is listed as 4 stars; this is a 3 star maybe… Small and poorly isolated room. Hotel inside a residential / office building, quite dodgy in feeling. Expensive for what
• IVANA (10/5): - Está muy bien ubicado, a dos pasos del Metro y del puerto para visitar las islas. Excelente la atención.
• Gyenge (8/5): - The property is located really near to the city center, the property was well equipped and comfortable. The staff was kind and helpful. We enjoyed our sray at the hotel overall. It was a bit difficult to cobtact the staff during the weekend, there was no one at the reception and we only managed to contact them via the booking.com site. Otherwise, they were really friendly and helpful.
• Timea (9/5): -
• Chiara (9/5): -
• Frank (8/5): Mooie kamer met jacussi en prachtig terras met zicht - De ligging en mooi zicht met terras Redelijk wat straatlawaai
• Michele (10/5): -
• Daniel (9/5): A visiter absolument avec un accueil au top - Le lieu en plein centre-ville et prêt du port Mauvaise insonorisation bruit de la circulation pas de pression d’eau et presque pas d’eau chaude.
• M.Matos (10/5): - La posizione è eccellente, vicino al centro e a buoni ristoranti. L'hotel è moderno e ben arredato. La camera è confortevole. La colazione è deliziosa e ha una vista meravigliosa. Il punto forte è la cordialità dei napoletani. Lo consiglio e ci tornerò.
• Claudio Bessa Gomes (7/5): Good Location and Good Room, however, really old building and old features. - The Staff, specially Antonio was very friendly and nothing to say. all good words and thanks for the everything from Antonio. The location is very good and near several attractions and restaurants near by. From the reception to the rooms, you enter a really bad image of things. a very huge old elevator, old building and everything works with real keys to open the doors either for the room either for the building. additionally, after 4 pm there is one to support you in case that you need.
• LADYFAIRY (7/5): -
• Anka (4/5): - Tagterrassen med flot udsigt, beliggenhed tæt på metro Meget larm hele natten, vinduerne lukkede ikke støj af, støj fra gaden og byen
• VALENTINA (10/5): -
• Scally (10/5): The hotel and staff made our stay extra special - The staff were excellent, very helpful and the gentleman serving breakfast was excellent. Brilliant Nothing
• Raphael (9/5): - Accueil absolument parfait. Pasquale est très sympathique, très professionnel et très réactif dans ses réponses. Antonio apporte la touche très Napolitaine à l'établissement. La chambre est parfaite avec son sauna et une vue panoramique sur Naples. Le jacuzzi sur la gtande terrasse est absolument divin après une grande journée à découvrir les richesses de la région. Le Petit déjeuner servi sur la terrasse avec vue sur Capri, le Vesuve et le Castel Nuovo vous met en appétit pour les visites.de la journée. Des petits détails à corriger pour un établissement 4 étoiles... Le ciel de pluie de la douche est à remplacer ainsi que le bouchon du jacuzzi.
• Idan (10/5): -
• Markus (9/5): -
• Mia (8/5): Lovely modern hotel, in a central location, with friendly staff. - The hotel was perfect for our stay - clean, comfortable, modern - and close to both the Ferry to Capri & the historic centre of Naples. The staff were wonderful and accommodating, and the panoramic rooftop views a stunning place for breakfast.
• Heike (7/5): - Der Empfang und die Kommunikation haben super funktioniert. Die Zimmer waren sauber. Es wird eine Sky Bar mit Dachterasse angepriesen die aber leider nicht geöffnet war, obwohl sie täglich von 18 bis 23 geöffnet haben soll. Ein kleiner Hinweis das dem nicht so ist wäre schon nett gewesen.
• Matthew (9/5): -
• Maddalena (8/5): -
• Taylor (8/5): - Mixed review here as the hotel itself is quite nice. Staff were wonderful, some of which did not speak English but it was not an issue as they were happy to work through translation and make sure whatever needs were satisfied without any hint of resentment to tourists (which from my experience is rare in Naples). We had mechanical issues with our door. We did not realize until after sleeping our first night that the strike on our door was not engaging and our door was actually unsecured the whole night. To solve this they gave us traditional keys to bolt the door for the rest of our stay, but on returning after the first day out the cleaning staff had left the door open. This was frustrating but given the hotel's boutique setup we believed it to be quite secure and was not the end of the world. Also noticed the bathroom vanity is starting to fall off the wall. Despite this we enjoyed our stay. Location is very accessible to transit, the port and the palace. Being on the top floor of a large building in a historic city (with roof top hot tub) is pretty cool and the hallmark of this hotel. Can tell they are a young venture and hope they can find a way to keep up the maintenance!
• Beatrice (10/5): Great views from a luxurious room - I had a fabulous room with a terrace with view of the harbour. The receptionist was exceptionally friendly and helpful. The hotel is in a great spot, near to the ships/ferries and near to a bus to the airport.
• Antonella (10/5): Esperienza molto positiva - Il personale è stato estremamente gentile, disponibile per ogni richiesta e sempre attenti alle esigenze del cliente. Le stanze sono molto curate, bellissima la vista dalla sala colazione. Colazione ottima!
• Júlia (10/5): - We just got home from the faboulos Poetica Boutique Sky Hotel, and we had an amazing time. The beauty and comfy of the hotel, the kind receptionists, especially the guy was really helpfull always with a smile on his face, and also the view from the breakfast area truly amazed us. We would definitely recommend this hotel which is a true hidden gem near the port of Naples, with a perfect location. Thanks for everything we got, what a memorable days we spent there. Naples is always in our heart.
• Dal Molin (7/5): - Location was great for us to access ferry to Amalfi coast. Friendly staff. Comfy beds. Very noisy and on a main street. no double glazing or sound proofing for rooms. We could hear everything from the street and other rooms. Lots of street noise like sirens, horns, people shouting all night even from 8 stories up.
• Massimiliano (9/5): -
• Julia (8/5): Nice boutique hotel but not as convenient as we hoped. - Clean contemporary room with view of the city. Close to the metro and sites. The advertised fee ride to the airport was not available. We had to hire a taxi at 40€
• Christopher (10/5): See Naples from a rooftop jacuzzi on your private balcony - Loved the Jacuzzi on the balcony with fantastic views up towards St Elmo castle.
• Filip (9/5): Długi weekend pełen przyjemnością. - Swietna lokalizacja, miła obsługa, nowy, elegancko wykończony pokój. Wszyscy byli bardzo mili i pomocni. Jacuzzi na tarasie to super sprawa. Na śniadaniu byle pyszne, świeże ciastka, wędliny, sery, znakomita kawa, ale jedynie chleb tostowy - jedyna rzecz jaką mogą poprawić to dodać lepsze pieczywo.
• Cesare (7/5): -
• Kazuhiro (10/5): -
• Charlotte (9/5): Amazing stay! Would highly reccomend. - We loved our stay. The property was well decorated, very comfortable and had everything we needed. They were there whenever we needed them. We also used the airport pick up service and Antonio was amazing. Was lovely to see him every morning for breakfast too. The one and only thing was there is a glass panel from the shower into the bedroom. It wasn’t a problem, we just made sure that the other was not sitting on the bed whilst showering but ultimately it was absolutely fine.
• penas gonzalez (9/5): Relax - El personal fue estupendo, siempre están a tu disposición para lo que necesites y son encantadores.
• Sara (10/5): -
• Pellegrino (8/5): Overall a great small hotel. - I loved the staff, they were very friendly and helpful I didn’t like that there wasn’t slippers or a iron/steamer available
• Stephanie (8/5): Klein hotel met veel ruimte! - Ruime nette kamer, goed bed, ruime badkamer, aangenaam koel, zeer ruim terras In de badkamer was vaak een onaangename geur. Raam open was de enige optie maar dan komt de warmte binnen.
• Didier (10/5): Magnifique - Nous avions une suite avec une immense terrasse avec jaccuzzi. Un sauna dans la chambre spacieuse. Le personnel est très sympathique et a géré pour nous le parking à proximité. Bon petit déjeuner. Rien. Il faut juste faire attention au fait que l entrée de l hôtel se fait par une porte d immeuble et il faut se rendre au 8ieme pour avoir l accueil de l hôtel.
• TALYA (10/5): - החדרים גדולים,מאובזרים ,נקיים. ארוחת בוקר איטלקית מפנקת. החדר עם הג׳קוזי היה נדיר אחלה תמורה למחיר. הצוות היה מהמם, עזרו לנו לסחוב את המזוודות ודאגו שיהיה מישהו בזמן שהגענו. מומלץ מאוד. מרחק הליכה של 5/7 דקות לרחוב המרכזי. ומרחק הליכה של שלוש דקות מהמעבורת למלון.
• Josh (7/5): -
• Fanni (10/5): - Henkilökunta Aamupala
• Martin (9/5): Perfekte Lage im 8./9.Stock für einen Stadttrip in Neapel und Umbebung - Perfekte Lage, wunderschönes Hotel ganz nah am Molo Beverello - perfekter Ausgangspunkt für einen Trip in Stadt-trip in Bella Napoli (meraviglioso!) sowie Umgebung (Inseln, Amalfiküste). Sehr schönes, Sauberes, stylisch und modern eingerichtetes Hotel; ruhig - auch trotz der Lage ganz zentral (8./9. Stock), wirklich wunderschöner Ausblick vom Balkon zum Hafen und auf die Stadt. Sehr nettes Personal (alle!, insb. Danke an Antonio, der "gute Geist" des Hauses), netter Empfang. Sehr schöner Frühstücksraum mit wundervoller Terrasse. Herzlichen Dank für alles, wir haben uns sehr sehr wohl gefühlt. nichts. nur eine Kleinigkeit: Frühstück in der Tat etwas spartanisch (dolci sind top, aber wenig Käseauswahl, wenig frisches Obst), aber rundum ok für einen Stadttrip.
• Luis (7/5): -
• Priyanka Surangani (10/5): -
• Witold (10/5): -
• Berk (8/5): - Das Zimmer war klein und Kompakt gewesen. Zum Schlafen und Duschen war es perfekt. Am Anfang ist es sehr gewöhnungsbedürftig. Man steht vor einem verlassenen Büro des Hotels. Erst denkt man, dass man einem Schwindel hereingefallen ist, jedoch sind über dem Büro Überwachungskameras angebracht. Ein Mitarbeiter kam hinunter und hat mir alles gezeigt, wo und wie ich ins Hotel komme.
• Alessia (7/5): - L'hotel è molto carino e moderno e si trova in una posizione strategica per chi deve raggiungere il porto di napoli. Il personale è stato molto gentile e disponibile vista la nostra necessità di arrivare in struttura a tarda notte. Si potrebbe dare una maggiore attenzione alla pulizia: avevamo preso una suite con vasca idromassaggio esterna, che non era coperta e di conseguenza risultava impolverata e erosa dall' intemperie. Sul pavimento in terrazza c'erano alcuni escrementi di uccelli e la tappezzeria del divano in camera era macchiata. La colazione buona ma un po' scarsa.
• Marica (7/5): -
• Kristian (7/5): Super lokasjon og hyggelig personell - Bra aircondition og beliggenhet. Veldig rent og fint. Fin veranda, og hyggelig personale. Vanskelig å skjønne hvor man skulle gå inn til hotellet, men fikk god hjelp raskt. Bare kaldt vann i dusjen.
• Damian (6/5): -
• ROBERTO (7/5): Albergo pulito ed in pieno centro. Ma purtroppo ci sono diverse cose da rivedere, non sicuramente posso dire che è una s - La posizione centrale Camera bella ma con porta d’accesso difettosa, problematica nel chiuderla che restava aperta. Consiglio di rivedere tutte le prese elettriche e coperture dell’aria condizionata (alcuni pezzi erano cadenti). Colazione purtroppo da migliorare molto! Non c’è praticamente nulla.
• Daniele Pio (7/5): Non è un hotel. Stanze all’8 piano, in un palazzo datato con due ascensori piccoli. Rumoroso - La stanza era molto bella, elegante, abbastanza pulita e completa di tutto. Stabile completamente ristrutturato in stile moderno, colazione “panoramica” al 9 piano Poca chiarezza. Prima di tutto non è un hotel. Nelle varie foto non viene mostrato da vicino il vero ingresso, bensì una hall ubicata vicino alla struttura che invece si trova all’interno di un palazzo datato. Non viene menzionato che le stanze si trovano all’8 piano con due ascensori molto piccoli. C’è chi non gradisce prendere l’ascensore o trovarsi a piani così alti, sarebbe corretto specificarlo sia per informazione, ma anche perché un ospite non è come un altro, ognuno ha le proprie condizioni fisiche o ha passeggini, più valigie e in caso di guasto dell’ascensore, che può capitare, deve essere a conoscenza a che piano alto soggiorna. Insonorizzazione assente. Affaccia su strada trafficata a qualsiasi ora del giorno e della notte ed è quasi impossibile dormire. Non è presente il bidet. Prezzo folle, 200€ per una notte, nemmeno in un hotel. La colazione a buffet accettabile, ma con poca scelta; succhi ed acqua caldi e cappuccino acquoso.
• Julian (10/5): Magical. - Perhaps the best hotel I ever stayed in in Napoli.. and definitely top 5 in general. Unbeatable value for money.
• Vinciane (7/5): Belle chambre d hôtel avec jacuzzi - Très belle chambre avec une magnifique vue sur Naples, jacuzzi sur la terrasse Salle de bain pas assez propre, mauvaise insonorisation ( bruits du petit déjeuner ) et petit déjeuner pas très fourni
• Ryan (10/5): - Beautiful hotel room, friendly staff. Would definitely stay here again.
• Pieter (7/5): Aangenaam verblijf op toplocatie. - De kamer was zeer proper, ruim en luxueus. Airco werkte goed en alle accomodaties waren up to date. Het personeel was altijd heel vriendelijk en behulpzaam! Locatie is goed om naar het historisch centrum te gaan. Veel goeie restaurantjes in de directe omgeving! Het ontbijt liet wat te wensen over, zeker voor iemand die gluten-vrij moet eten. Het alternatief van de croissant, opgewarmd in een plastic zakje was niet bepaald een succes… Ook was de bar ‘s avonds niet echt uitnodigend. De eerste avond wilden we iets drinken, maar er was geen barman. De man van de receptie zei dat hij ons wel wilde helpen, maar niks van drank kende.
• Manon (7/5): - L’emplacement et la décoration des chambres Trop bruyant et pas de volets, seulement des rideaux
• Stephen J (10/5): Excellent Service! - Excellent place and great location. Friendly staff.
• Michael (7/5): Good - The staff was very kind and helpful. Excellent location The room is relatively small for 4 people. 3.5 star hotel
• Helga (10/5): Wonderful - Beautiful room. Wonderful staff who went above and beyond to make my stay ok. I was personally collected from the airport after a late flight. Thank you so much 😊
• Anonymous (9/5): Good location, friendly helpful staff, room with jacuzzi on terrace was a welcome bonus - Location was good everything was within walking distance or you could get a taxi from across the road at the front of the property Breakfast continental and fair choice
• Elham (10/5): Exceptional -
• Rita (5/5): Passable - It was comfortable clean and modern The room was tiny and you could hear everything from the outside
• Francesca (9/5): Superb -
• Flynn (10/5): Exceptional -
• Flynn (10/5): Enjoyable stay in the perfect location for us. - Great location and the staff were very helpful. Would recommend.
• Hoan (10/5): - The view was stunning! We had a whole wall in our hotel room that is just a window from floor to ceiling! It is such a stunning view of Napoli. The room is upgraded and beautiful. The staff are so welcoming, happy and helpful. Prior to arriving, I was able to ask questions with prompt responses even on the day of arrival such as leaving our luggage if we arrived early (which you can do) and checking out early to Herculaneum and leaving our luggage there until we can come back to pick up (which you can also do). When arriving in Napoli, it was very easy to get on the metro and then walk to the property. The location is a very close walk to many of the tourist spots which is super convenient especially as the metro is 5 minute walk away. We felt safe walking around as there are many people out and about enjoying the city. Everyone at the hotel was welcoming, kind, and accommodating. They were very friendly and approachable. Finding the hotel was very easy. The city is very lively at night, if you are a light sleeper, this might not be the best location for you as there are lots of restaurants near by and the locations is by a main road where cars may be honking. The hotel can't do much about the noise but I will say, that is part of the charm of this city. The outside balcony has a beautiful view so we were able to come back to our hotel to enjoy the sunset. The room had snacks and drinks in the fridge cold for you but you also have to pay for them.
• Christina (9/5): Great location for exploring Napoli! - The location was great for experiencing all areas of Napoli. We also enjoyed having a room with a terrace and jacuzzi as we used it daily. The AC was great during the July heat. The water pressure in the shower was not strong which made showering difficult.
• Daniel (10/5): Exceptional - The food for breakfast was very nice and it was very clean the location was excellent the staff were very nice. They upgraded us to a lovely room with a balcony with a view of the port.
• Konrad (8/5): Very good - Clean modern room, pleasant staff
• Caroline (6/5): For 1 night it was fine. - Rooms were clean and comfortable Nice communal eating/drinking area Good location in the city, close to the port. Security - had a safe but not secured so anyone could lift it up! Balcony - next door could walk onto yours. Breakfast - poor options. Black rotten egg, chewy meats Access - hotel is on 8th floor of a building. Access is through a dirty communal area. Lifts are old and tiny.
• Sue (10/5): Fabulous little hotel doing everything right for their guests - Fabulous little hotel with really friendly and helpful staff. Everywhere was impeccably clean and with so few rooms, the service was very personal. Lovely breakfast area with indoor and outdoor seating with an amazing view. Our room was on the main road and we could hear traffic noise all night. That said, as the rooms are on the 8th and 9th floors, we appreciate that this has very little to do with the hotel owners (& said as much to them)! Naples is a very busy and noisy city so if you are looking for peace & quiet, Naples is the issue not the POETICA Boutique hotel!!
• Michael (10/5): Great modern hotel in a great spot. - An oasis of a hotel, cleverly located on the top floors of a city block. Nothing.
• Helgi (9/5): Superb -
• Neal (10/5): Exceptional - A great location and all the staff were friendly and welcoming. We stayed at Poetica for 2 nights after a busy week in the region and it was the perfect relaxing stay that we needed. Highly recommended as a place to unwind and relax, with close metro links to take you all over Naples. Would definitely go back!
• Maria (10/5): A marvolous place with a spectacular view - I like the staff, the location and the property itself. Not a big variety of choices for breakfast but it’s a typical Italian breakfast. The jacuzzi and sauna give a special experience to the stay in Napoli. The only thing I don’t feel very comfortable was the location of the air conditioner.
• Paul (10/5): My wife and I had never been to Naples and her childhood dream was to visit Pompeii, which we did in in visit to Naples. - The hotel was clean and in a great location to visit museums and historical sites. The morning breakfast was very good too. I had no dislikes.
• Kelly (9/5): Enjoyable - No faults with the property or room. Everything was perfect. Staff lovely and very attentive. No wine glasses or drinking glasses in the room. Had to nip out to the bar to collect some glasses which wasn’t a problem for the staff but I was ready for the hot tub before I realised this. So that wasn’t great.
• Marta (9/5): Superb -
• Marian (9/5): I would probably stay if I was to ever return to Naples - My stay was great. Rooms were very clean and comfortable. The staff was very helpful and pleasant ( just a slight language barrier). The only issue I can say I had was that Antonio over charged me for his services. 35.00 to pick me up at the airport and I tipped him once we arrived at the hotel he helped walk my luggage across to the port and overcharged for that and then to take me to the airport he charged me 50.00. So that would be the only negative thing I could say about my stay. Oh almost forgot, upon my arrival the manager did upgrade my room. The room was very cozy. Better transportation
• Emma (7/5): Good - Nice big bedroom, great location Glass wall to bathroom Not a lot of choice for breakfast Entrance is hard to find and hotel is in a work building
• Christian (8/5): Very good -
• Khaled (8/5): Very good -
• Cyril (10/5): perfetto - un super séjour ravi de cet hotel
• Leslie (8/5): Super Location for first visit to Naples - Staff was very friendly & helpful. Location was excellent right near Castle Nuovo with many eating options. Hotel serves a very nice breakfast. 5 min walking distance to hop on/off buses. 10min walking to Beverello ferry terminal. Only 25min walk to Archeology Museum. Right off the main street leading to Castle Nuovo so evening road noise should be expected until 10pm(?) or later. Unlike 802 with a full bathroom, 803 had a "wet. bathroom" which is an adjustment for Americans.
• Maureen (8/5): Good value in a clean, nicely appointed room located near the port. - Our room was very nice with a comfy bed and pillows and several extra touches like slippers that we appreciated. The bathroom was well appointed with a large shower, bidet, and toiletries. Martina and Pasquale were very professional and helpful before we arrived, at check-in and with advice throughout our 2-night stay. The location was walkable from the port which is what we wanted coming off our cruise, as well as close to the airport for our early morning flight after two days touring Pompeii, Vesuvius and the Amalfi Coast. Our tour pickup locations were within a few minutes walk as well. The rooftop view in the breakfast bistro and bar was not spectacular but probably typical for an intown property and we were glad we could grab a yogurt and sweet roll before we began our long touring days. To those not familiar with Naples alleys, the hotel seemed kind of sketchy when we arrived. The entrance is in an alleyway inside an old commercial building with a flight of maybe 8 steps to get to the very small, old elevator. Again, it all felt sketchy until we arrived at the 8th floor where the hotel entrance was very modern and secure. Once inside, we were fine with our booking. Other than this, I would comment that the hotel is in a very busy area with some street noise throughput the night, but this didn’t really bother us after we got used to it. Lastly, we thought the bar would be opened in the evening but no one was there when we went. Luckily, a very wonderful restaurant is right outside the hotel entrance in the alley (La Lazzaro) which had delightful service, excellent pizza, pasta, salads and other dishes and a good wine selection.
• Mikaela (7/5): Good - The room was spacious and nice, plus they had a huge shower which was nice after so many bath showers in Europe. Check in was quite difficult and no clear directions given so we were standing in the hot sun for approximately 15 minutes waiting to check in. It’s located near the port but feels like a very sketchy part of town
• Sandra (6/5): Camera bella ma il resto da valutare - La camera molto bella e pulita. Peccato per lo shock appena arrivati in albergo in quanto per arrivarci è necessario prendere un ascensore opinabile in un edificio che non è chiaro quando sia a norma… da una stradina che non dá un granché sicurezza. La reception è aperta qualche ora…non chiari gli orari. Il ragazzo che ci ha accolti è stato super gentile, nulla da dire. Ma la gestione della struttura non è assolutamente da albergo 4stelle e relativo costo
• Maria (7/5): Good -
• Stephen (10/5): Amazing staff. Very friendly, helpful, quick to respond. Great breakfast. Amazing views from the balconies. Lovely jacuz - Proximity to most attractions and the port for day trips on the ferry. The elevator was a bit small, but this is to be expected for Italy. Nothing they can do about it.
• Aaron (8/5): A perfect stay in the heart of Naples, although a little noisy in the evenings from the streets. - Property was great, staff went above and beyond to assist during our stay. Jacuzzi was lovely. Naples is noisy at night and the walls are also thin so it was difficult to sleep at times. Addressing this would make this hotel 10/10
• Larysa (10/5): Exceptional - Very clean , staff is great, so comfortable bad. The bath on the roof is so cool, very big and water is super hot . . Perfect experience
• Guillaume (3/5): Not 4 star. Not even 3 - Location The entrance was very old and dirty. The room was small. Had no wardrobe and no table or chair for working. Not welcoming and definitely not a 4 star
• Oliver (7/5): Napoli Oasis - Location was ideal - it felt like a little high-quality oasis within the city. Breakfast was fresh and delicious. Nice sun trap seating area with good views. Staff tried to explain how to get in before we arrived but it was a little short notice. Luckily a staff member going home spotted us and helped. Could do with slightly thicker doors as you could hear the reception and road noise can't be helped. It didn't bother us but could be an issue for early sleepers
• Audun (6/5): Pleasant - Location Bugs in both Room and breakfast area. No aircondition, rebooked to a smaller room for a reduced fee. Ok deal, but not as expected.
• Katie (10/5): - The hotel was super cute and modern, the bath outside was great to use at night
• Lauren (10/5): - Was a little unsure at first the entrance is in an alley and you don’t meet the host til you get to the top floor the rooms are on, staff was very friendly, helpful, and kind, room was clean, great shower, good view, lastly great working AC.
• Linda (10/5): Perfect for a short stay. - Poetica was very clean. The staff was responsive and accommodating to our needs. Impressive security measures making us feel safe. There really wasn't anything we didn't like.

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