Arabella Premium Residence - New Cairo

Location: 201 Gamal Abdel Nasser, Cairo, eg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Secured parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior King Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double or Twin Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Queen Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Presidential Suite

  This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a microwave and an electric kettle, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Danil Zverev (9/5): - ロケーションと価格のバランスがすごく良かった。 近くに観光スポットは少ない、がコンビニはある。 外を出歩きたくない人には不向きかもしれない
• Amer (10/5): -
• Rachid (10/5): - Le service était parfait, la réception dispo 24/24 avec une réactivité parfaite , qui nous a bien facilité la vie, même en dehors de l'hôtel ils était a l'aide et a l'écoute
• yagoob (10/5): Thanks - Thank you
• Paxton (10/5): -
• Safa (8/5): - Très bon séjour dans cette résidence ! Le personnel est vraiment sympa et serviable, toujours prêt à aider avec le sourire. L’hôtel est propre et bien entretenu, ce qui rend le séjour agréable. Une expérience globalement très positive, je recommande.
• محجوب (10/5): -
• Adel (10/5): -
• Franziska (8/5): Ein kurzer, rundum angenehmer Aufenthalt mit freundlichem Service, sauberen großen Zimmern und unkomplizierter Organisat - Wir waren für zwei Nächte in diesem Hotel und hatten insgesamt eine sehr gute Erfahrung. Vom Flughafen aus ist es mit dem Uber in etwa 20 Minuten erreichbar, was wirklich praktisch ist. Besonders hervorzuheben ist das Personal: durchweg super freundlich, hilfsbereit und engagiert. Man hat sich direkt willkommen gefühlt. Unser Zimmer war groß, sauber und gut gepflegt – genau so, wie man es sich wünscht. Das Frühstück war etwas anders organisiert: Die Uhrzeit musste man vorher mit der Rezeption abstimmen und es wurde dann aufs Zimmer gebracht. Das hat aber reibungslos funktioniert und war eine angenehme Lösung. Auch wenn unser Aufenthalt kurz war, können wir das Hotel definitiv weiterempfehlen.
• mahmood (9/5): -
• dong (10/5): - 酒店服务很不错，尽量都满足我们的要求 窗户有点老锁不上。其他在埃及来说都不错
• Shady (4/5): Not value for the price at alll - The staff was so polite and very helpful The location is very good and the place is very clean Although the staff is so perfect but the place policy not flexible at all they charge me more the reservation and they wanted me also to bay more for late checkout
• Sameer (10/5): - كل شي كان جميل والطاقم ماقصرو، الغرفة نظيفة وتستحق الزيارة مرة ثانية
• Mohammed (8/5): Thanks Ahmed for upgrad my room and support - · Staff: Excellent service. Very attentive and polite. · Cleaning: Spotless room and common areas. · Location: Very convenient. Easy access to public local sights. None! It was a perfect place
• Nour (10/5): - كلش حلو ونظيف، الغرف مرتبة ومريحة 👌 الخدمة زينة والموظفين محترمين. بصراحة إقامة حلوة وأرجعله مرة ثانية
• Ahmed (10/5): - The service was excellent, the reception staff were wonderful, and the breakfast was delicious.
• William (10/5): Will come again for sure - Nice stay. 3 min walk to Arabella Plaza a big mall with cafes and restaurants. Outstanding staff
• Alison (10/5): Centeral location for business trip - Clean, quiet, and very well located in New Cairo. Everything was smooth and the staff were very helpful. Great value. Near to all business centers Nothing
• Fares (10/5): You get more what you paid for! - Very clean and comfortable place in a great central location in New Cairo. Staff were friendly and helpful. Honestly better than some places I stayed at that were more expensive. Would definitely recommend. The tv was not programmed but fixed within 10 min of my complaint. Thank you
• serag (10/5): A clean, quiet place and great value for a short stay - Stayed only one night at Arabella Residence, but it was a very pleasant experience. The room was clean, comfortable, and exactly what I needed after a long day of travel. Check-in was quick and the reception staff were friendly and helpful. The location in New Cairo is convenient with shops and restaurants nearby. The bed was comfortable and the apartment was quiet, so I had a good night’s sleep. Overall, great value for a short stay and I would definitely consider staying here again on my next visit to Cairo. the lighting was slightly dim at night. Not a big issue for a one-night stay, but something that could be improved.
• Alshamsi (10/5): فندق نظيف وغرف مريحة - المكان نظيف والفريق متعاون الموقع في التجمع الخامس قريب قاعة المؤتمرات وكايرو فيستيفال السحور غير متوفر في رمضان إلا بطلب مسبق
• Mosab (10/5): مكان اكثر من رائع ويصلح لإقامات العمل والسياحة - زرت القاهرة في رحلة عمل مرة اخرى وأقمت في ارابيلا ريزيدنس في التجمع الخامس، وبصراحة كانت إقامة مريحة جداً. الموقع ممتاز صراحة المنطقة راقية وهادئة، وكل شيء قريب: مطاعم، كافيهات وخدمات ويوجد مول يبعد 5 دقائق مشيا من الفندق. الغرفة كانت نظيفة والمراتب مريحة جداً، والانترنت سريع ، ويبدو أن الفندق تم تجديده مؤخراً لأن كل شيء مرتب ويعطي إحساس بالنظافة والاهتمام. تعامل الاستقبال كان راقياً ومتعاونين، وعندهم خدمة افطار في الغرفة. بصراحة مكان مناسب جداً لأي شخص يزور القاهرة سواء للعمل أو للسياحة، وإذا رجعت القاهرة مرة ثانية غالباً سأختار نفس المكان مرة اخرى لا شئ
• Revanth (10/5): Awesome stay - Very nice stay in Arabella Residence Hotel in Cairo. Location is very good and many things close by like restaurants and shops. Reception team was very helpful and friendly always. Room was super clean and I got the room with balcony which was very nice to sit outside. Breakfast also was good and served in the outside garden which make the morning very relaxing. I will come again for sure. Nothing
• Khouloud (5/5): Average - Location and good staff Rooms are not like the photos
• I3987IFfarahs (8/5): َ - good and clean room polite staff calm atmosphere good location breakfast flavor could be better room has microwave and smart tv which is very useful
• alisR8455IY (10/5): Exceptional - Arabella Residence offers an exceptional hospitality experience marked by comfort, quality, and professionalism. The property is impeccably clean, well-maintained, and thoughtfully designed to provide a refined and relaxing atmosphere. The staff demonstrate a high level of professionalism, courtesy, and attention to detail, ensuring that every aspect of the stay is handled with care and efficiency. The rooms are spacious, elegantly furnished, and fully equipped to meet the needs of both business and leisure travelers. With its strategic location and high standards of service, Arabella Residence represents an excellent choice for guests seeking reliability, comfort, and value. I highly recommend this hotel and would gladly choose it again for future stays.
• FARIS (10/5): - فندق مميزة وبجودة جيدة. طاقم عمل لطيف من الشباب في الاستقبال وطاقم التنظيف.
• Anna (10/5): Eine ruhige, sichere Unterkunft in guter Lage mit überzeugendem Preis-Leistungs-Verhältnis. - Ich habe mehrere Tage im Arabella Residence verbracht und war insgesamt sehr zufrieden. Besonders empfehlenswert ist die Lage in New Cairo, da es sich um eine sichere, gepflegte und gehobene Gegend handelt. Im Vergleich zu anderen Teilen der Stadt fühlt man sich hier ruhig und gut aufgehoben. Sehr praktisch ist auch, dass die Arabella Plaza fußläufig erreichbar ist, mit Restaurants und verschiedenen Dienstleistungen für den täglichen Bedarf. Das Apartment war bei meiner Ankunft sauber, ordentlich und gut vorbereitet. Die Ausstattung entsprach der Beschreibung, alles war funktional und in gutem Zustand. Die ruhige Umgebung und die Privatsphäre haben den Aufenthalt sehr angenehm gemacht, sowohl zum Entspannen als auch zum Arbeiten am Abend. Preislich empfand ich das Angebot als fair und angemessen. Andere Unterkünfte, die ich zuvor ausprobiert habe, waren entweder deutlich einfacher oder im Verhältnis sehr teuer. Hier stimmt das Gesamtpaket aus Lage, Qualität und Preis. Der Ablauf von Check-in bis Check-out war klar organisiert und unkompliziert. Das Personal war jederzeit erreichbar, hilfsbereit und dabei stets professionell und zurückhaltend. Insgesamt eine zuverlässige Unterkunft, die ich jederzeit wieder wählen würde. Ich kann Arabella Residence Gästen empfehlen, die Wert auf Sicherheit, Ruhe, eine gute Lage und ein ausgewogenes Preis-Leistungs-Verhältnis legen. Kleinere Details könnten noch verbessert werden, hatten aber keinen Einfluss auf den Aufenthalt.
• Kun (10/5): - 地理位置很不错
• Marco (10/5): Un soggiorno tranquillo e confortevole, con tutto ben organizzato e senza problemi. - Ho soggiornato ad Arabella Residence e l’esperienza è stata molto positiva. La posizione è tranquilla e sicura, l’appartamento era pulito e ben organizzato, e lo staff è stato sempre disponibile e professionale. Ottimo rapporto qualità prezzo. Sicuramente tornerei. Nulla in particolare, tutto è stato come previsto.
• Joy (10/5): It was great - I had an excellent night’s stay at this hotel. The room was very clean, comfortable, and well maintained. The reception staff were welcoming, professional, and extremely helpful, making check-in and the overall experience smooth and pleasant. I would highly recommend this hotel and would happily stay here again.
• Stefano (10/5): Un soggiorno affidabile e confortevole che ha soddisfatto le mie aspettative e reso il viaggio sempl - Ho soggiornato ad Arabella Premium Residence per lavoro e l’esperienza ha superato le mie aspettative. In passato ho alloggiato spesso in hotel a cinque stelle, ma qui ho trovato un livello di comfort e tranquillità superiore, soprattutto per chi viaggia per affari. Gli spazi sono ampi, ben curati e pensati per garantire privacy e relax dopo una giornata intensa. La qualità dell’alloggio, l’organizzazione e l’attenzione ai dettagli fanno davvero la differenza rispetto agli hotel tradizionali. Tutto è stato gestito in modo fluido, senza attese o complicazioni. Il personale è stato estremamente professionale, disponibile e sempre pronto ad aiutare con un atteggiamento cordiale e discreto, cosa che ho apprezzato molto. Senza dubbio, Arabella Premium Residence sarà la mia prima scelta per i prossimi viaggi a New Cairo. Consiglio vivamente questa struttura ad altri viaggiatori, in particolare a chi cerca un’alternativa di alto livello agli hotel di lusso. Un sincero ringraziamento a tutto lo staff per l’ottimo servizio. I cuscini potrebbero offrire una maggiore scelta di rigidità, ma il comfort complessivo è stato comunque buono.
• Muhamed (2/5): -
• Malah kyari (5/5): Ok -
• Alsalhin (7/5): -
• Mohammed Ali Homaida (10/5): - Staff especially Ahmed Allam were very helpful
• Tawfik (7/5): -
• Stefan (8/5): -
• Motohiro (9/5): -
• Yoshihiro (10/5): -
• idris (10/5): -
• Alabdulwahed (1/5): Not recommended I had to move out as soon as I could - Nothing The bedroom was ok, but the bathroom was in a terrible condition. There was mold on the corners, and the bathtub was wobbly.
• Semou (8/5): - Position geographique pour accedee à New Cairo. Proximité Centre Commercial Arabella
• arabellabudron (2/5): Absolutely Terrible Stay – Never Again - Should be one star hotel! Absolutely Terrible Stay – Never Again I had one of the worst hotel experiences I’ve ever had. My room was completely unacceptable from the moment I walked in. The pillow smelled awful, like it hadn’t been cleaned in ages, and several pieces of the furniture were broken.Floor was very dirty! On top of that, they were doing remodeling on the same floor, so there was constant noise and a strong smell of chemicals drifting into the hallway and my room. It was impossible to relax or even breathe comfortably. I complained to the front desk multiple times, practically every hour, and nothing changed. They simply didn’t care and made no effort to help or offer any kind of solution. For the price I paid, I expected at least basic comfort and respect for guests’ rest. Instead, I got a sleepless, miserable experience with staff who couldn’t be bothered. Please check the room before you reserve!!!
• Laith Osama Ahmad (1/5): Definitely not a 4-stars hotel. Value not worth the price. Not recommended!!! - The staff was the only good thing about the property. Definitely not a 4-stars hotel. Wasn’t clean, noisy, loose windows with noise and air coming in and out, no room to serve breakfast, no lobby, no service, refused to offer second key to the room to power electricity, no amenities, no name sign to indicate the address, not easily accessible from the street, we checked out two nights earlier and asked for a refund for bad experience but didn’t approve, they serve breakfast of their choice in the room but not on time. Not worth the value. Avoid if possible.
• Ayman (9/5): - MR Ahmed from the reception, he was great and helpful person
• Seaside58875245913 (10/5): Nice Place Close to German University Cairo - Nice Place, friendly people. Next to a Shopping Center and the German University Cairo. Note: does mit have english Sign Outside, find it with Google Maps
• Connector61497410990 (2/5): Trying to be something it NOT! It’s a hostel at hotel prices. - This is NOT a 4 star hotel - adequate but terrible value for money, friendly staff but obviously useless management/ownership 1. Claims to have a safe - it has no power source so cannot be used - useless anyway as not tethered to anything 2. Claims to have fridge/minibar - useless as no power supply when room is not in use and reception not permitted to provide 2 room keys 3. Amenities - used the single coffee sachet first night - by the time left on 5th day still hadn’t received another 4. Haphazard distribution of water, toiletries and towels - you don’t get anything unless you ask 5. Claim to have in room phones - but they are not connected so a trip is required to reception is required for every request or problem ( and it will be a frequent 6. BEWARE booking.com prices are listed as including all taxes and service charges - when you arrive you will not be allowed access to your room until you pay an additional 18% charge 7. BEWARE if travelling for business- manager does not allow reception to issue receipts ( even if when you have paid in full on arrival) they either don’t trust their staff or are pulling a tax scam
• Shah (1/5): - Not good Not good
• mosabk2017 (10/5): Perfect clean and next level - I stayed at Arabella Residence during a recent business trip, and it proved to be an excellent choice in every aspect. The property is exceptionally well-maintained, with modern, spacious rooms that offer a comfortable environment to unwind after long workdays. The workspace inside the room was practical and quiet, allowing me to handle emails and calls efficiently. The Wi-Fi connection was fast and reliable throughout the property—something every business traveler truly appreciates. Check-in and check-out were seamless, and the staff demonstrated a high level of professionalism. They were consistently attentive, responsive, and proactive, making the entire experience smooth and stress-free. Location is another strong point: Arabella Residence is close to key business districts, main roads, and essential services, which significantly reduced commuting time and made my schedule much easier to manage. Overall, Arabella Residence is a standout option for anyone traveling for work. It offers comfort, convenience, and a professional environment—everything a business traveler needs. I will definitely choose this property again for my future business trips.
• الحويطي (10/5): - تعامل الدكتور الراقي والموضفين
• Mosab (10/5): Perfect , good value for Money - My experience at Arabella Residence was exceptional from start to finish. The property is beautifully maintained, offering a perfect blend of comfort, cleanliness, and modern style. My room was spacious, spotless, and thoughtfully equipped with everything I needed for a relaxing stay. The staff were incredibly warm, attentive, and always ready to help with a smile. Their professionalism truly elevated the experience. The location of Arabella Residence is another highlight — peaceful yet conveniently close to key attractions, restaurants, and services. Facilities were excellent, and every detail showed a strong commitment to quality and guest satisfaction. It felt like a home away from home. I genuinely enjoyed my stay and would happily return. Highly recommended to anyone looking for comfort, value, and exceptional hospitality at Arabella Residence! Nothing
• Mohammad (3/5): -
• Ali (4/5): - The room size The option of payment and interaction of front desk staff.
• Ali (4/5): - The room size The payment process and prices difference between Booking and hotel sent link
• 456denizw (6/5): If you have other options wouldn't recommend staying here - We stayed at Arabella Residence for five nights. The hotel looks recently renovated and modern, with most rooms updated, but some rooms are still not renovated. The quality of workmanship doesn’t meet German standards, and there was dirt left in corners and the cleaning wasn’t thorough at first. However, after our Arab friends spoke with the staff, the cleaning improved significantly and rooms were properly cleaned every day.The hotel is located on a busy road, so there is some noise at night. Whether you notice it a lot depends on your room location, as the rooms at the back of the hotel are very quiet.It’s comfortable enough for a short stay, but for our standards, it felt overpriced compared to other hotels in the area. On one day, parts of our bathroom were missed during cleaning. Nevertheless, one staff member’s friendliness and helpful attitude more than made up for this. The front desk staff were warm, attentive, and tried hard to make our stay pleasant. However, communication between management and the cleaning team seemed lacking.There was no formal reception desk—check-in and check-out happened informally on a sofa in the hotel entrance. I want to especially highlight the helpfulness of a staff member with glasses, a beard, and a fuller figure who was dedicated to managing our bill adjustments.I hope the hotel resolves its issues soon, as it has potential to be a recommendable place.
• Hamad (3/5): - الموظفون الاثاث
• Izzat (5/5): Passable - Relatively new, close to arabella mall Not professionals, not really a hotel
• Majed (10/5): Comfortable for stay - Comfy king bed, good location of the hotel nice staff Only the hotel should have its own laundry other than that it’s decent for stay
• Murad (10/5): Excellent - Great accommodation. Shout out to mahmoud thanks for the exquisite experience.
• mohamedkF477SF (10/5): Cozy, Clean, and Real! - I stayed at Arabella Residence for about a week while visiting Cairo for both business and a bit of sightseeing, and overall, I had a great experience. The property feels boutique-style — clean, modern, and clearly recently renovated. The rooms are spacious, well-furnished, and surprisingly quiet considering the location. I especially appreciated the strong Wi-Fi and the little touches like the rain shower and comfortable bedding. It really felt like a home away from home. The staff? Incredibly kind and attentive. They went above and beyond to make sure I had everything I needed — even helping me arrange late-night transportation and giving solid food recommendations nearby. That said, no place is perfect — and I always appreciate a review that tells it like it is. The reception is a bit small (definitely not a dealbreaker, but if you're checking in with a lot of guest, you’ll notice). Also, while the location is safe and in a great part of New Cairo, it's not exactly walking distance to tourist sites — so plan on using Uber or having a car to visit old cairo about 20 min driving But honestly, the peace and comfort you get in return is worth it. Would I stay again? Absolutely. It’s clear that the owners care about quality, and it shows. Arabella Residence isn’t a five-star hotel — but you feel it is. It’s cozy, clean, and dependable — exactly what I needed.
• Ali (4/5): Disappointing -
• Omar (6/5): Alright - Comfortable, good location and staff is very helpful Very loud near main street, also found it to be overpriced compared to other places
• A8481EOahmedd (4/5): I dont recommend thr hottel - I dont recommend the hottel as tge following : 1. There was no service available within the hotel, including drinks and meals. 2. The facilities were lacking. 3. The view from my room was poor. 4. The cost of the stay was high compared to the hotel's rating and the services provided.
• Chihab (5/5): To expensive for what it is. - The stuff are top! Great location (It’s bit tricky with bridge in front of the hotel). Decent breakfast. It’s definitely not a 4 star hotel, need to work on clean room and higher standards for the price they charge. No sign showing that it’s a hotel ( looks like not legs operations there).
• Dahy (2/5): Very poor -
• Hema (1/5): Waste of money - Only staff - Has maximum of 5 members including receptionist and cleaners Nothing else is good.
• Dennis (10/5): Exceptional - The staff were so helpful and were more than happy to accommodate slight changes or help translate when I was having language barrier issues. The Arabella was nicely located near a mall and we felt safe at all times The air conditioning didn't work as well as it should. We visited in winter and found the nights in the room cold. However, this may have been an isolated incident as my sibling's room's air conditioning worked perfectly.
• Dr. (10/5): excellent choice for business and casual visits. - As a frequent guest at Arabella Residence, this marks my third stay, and I consistently find it to be an exceptional hidden gem among accommodations in New Cairo. The hotel offers a modern, welcoming environment that suits both business travelers and families visiting Cairo. Whether for work or leisure, Arabella Residence remains my preferred choice for a comfortable and memorable stay. Breakfast service was initially delayed, but the issue was quickly resolved with a delightful and warm breakfast that more than made up for it.
• Mosab (10/5): Exceptional -
• Badr (6/5): Pleasant -
• Monia (8/5): Very good -
• Rami (1/5): Bad - Very Rude staff and recipitionist not willing to help at all? Not recommended
• Mohammed (6/5): Pleasant -
• Joseph (8/5): Very good -
• Shaun (2/5): Will never stay here again. This place is filty - Its close to shops This place is filthy to say the least, wifi not good
• A (10/5): Exceptional -
• Rida (9/5): Good - Good location but your cab will probably drop you on the bridge and you will need to walk down the stairs to the hotel. Their staff will facilitate with moving the luggage. They were also kind to extend our checkout time to 2. 30pm so that was super helpful. Breakfast was served in the room. Vegetables, egg, bread, cheese, jam, honey, tea, coffee etc. It was pretty decent and good taste. Room was very spacious and we were given a cot as well. It was very expensive for the setup that they had. There was a leaky faucet in the bathroom and the AC was making a strange noise.
• Adel (10/5): Exceptional - The property in very good location and the stuff there specifically Osama he is take care of us guide us as well in places. Breakfast is excellent and tasty Nothing actually
• eleonorafs2024 (4/5): Poor value for money - Positive: Polite and available staff. Negative: Poor value for money. The room was very dusty when I arrived and had to request twice for it to be cleaned. The room was not cleaned regularly and when cleaned, upon request, towels were removed but not replaced. There was no hot water when I arrived and I had to wait 1h to shower after a 20h travel. The bathroom and shower were very small and the door didn't not fully open. The staff tried to make me submit this review in their presence to ensure it was positive.
• Faduma (10/5): Great experience - The area is in a good location near many new restaurants and stores. The breakfast the same everyday but it would always come on time, which I appreciated.
• Chwas (10/5): Exceptional - Geat service. Thanks to the staff Mr. Mohammed Usana, Mr. Abdulrahman, and Mr. Ahmed they are very helpful and kind.
• Luc (8/5): A pleasant stay - Excellent staff. Receptionists Ahmed and Mohamed and a third gentleman, who's name I forgot, are proactive and helpful. They are thinking along. Very pleasant! Also the location relative to the international convention centre is very attractive and other conference attendees found this same hotel. Disposable plastic spoon/knife/fork at breakfast. We have enough plastic waste already on land and in the oceans. There are better alternatives available, Also the standard amount of (in room) breakfast was too much for me. Also a waste that you can't only eat what you need.
• Cristofer (10/5): Exceptional -
• Volodymyr (8/5): Overall it was good. - Even though the facilities were perhaps not as good as I had hoped, the staff was splendid, especially Ahmed—a very professional and polite individual I feel that the room could have been cleaner
• Chwas (10/5): Exceptional - The location is good and the price is acceptable. The rooms are great and clean. The service is also excellent. The reception is open 24 hours and the staff are very helpful and friendly. I had booked three rooms for me and two of my friends and we will never forget the kind and very heloful guy, Mr. Mohammed Osama who works at the reception. I strongly recommend booking here.
• Flyer677730 (10/5): Very good - The hotel was quiet and located in a convenient location. The staffs are very kind with rich hospitalities in particular receptionist. I will be staying here if there is another opportunity. I think the hotel cleans up twice a day and this seems too much.
• Benon (10/5): Worthwhile - I liked the privacy Restaurant and mini bar
• Omar (2/5): Very poor - Staff/Reception is unprofessional.
• Naziru (10/5): Exceptional -
• Abdullah (8/5): It was a pleasant stay. A good value for its’ price - Friendly staff, clean rooms, comfortable beds
• somayae270 (10/5): Thanks So much for mr Mohammad Usama - Very clean and nice hotel and I want to thank mr Mohamed Usama so much for his efforts and help and definitely I will come back again because I really was so happy at this proberty I just want to tell them if they can add a spa and gymnastics at the property
• Ahmed (5/5): It was okay and you need to ask the roomservice for cleaning or else they will not cone -
• dalmary2023 (10/5): Nice and Clean - I have stayed twice at Arabella Residence in New Cairo and third time, have arranged family to stay. All times I've had very good experiences. The ambiance, service, and facilities were all outstanding. The rooms are cleaned daily. There are two options for the breakfast--International or Egyptian. The hotel is conveniently located near Arabella Plaza Mall. Third time, I arranged my family to stay at the Arabella Residence and their services--including promptly answering my questions as such as online payment was every helpful.
• مروة (10/5): Exceptional -
• Suleiman (8/5): Very good - D room was excellent Break not a buffet
• Osama (6/5): Pleasant -
• Asif (6/5): This is not a hotel doesn’t seems a legal operation - Staff was helpful Breakfast served to room was good Location No sign board on the property Plus we believe they were using the same bedsheets and quilt covers from previous stay
• Mohamed (10/5): Exceptional -
• Stefan (7/5): Good -

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