Family Palace Downtown Cairo

Location: 169 Mohammed Farid, Cairo, Cairo Governorate, 11511, Cairo, EG

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Continental breakfast
• Designated smoking area
• Concierge service
• Wheelchair accessible
• ATM/banking
• Free breakfast
• Tours/ticket assistance
• Free continental breakfast
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Double or Twin Room

  2 Twin Beds OR 1 King Bed

  248 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Espresso maker
  • Premium bedding
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

• Deluxe Triple Room

  3 Twin Beds

  299 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning and heating

  Accessibility - Wheelchair accessible

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Espresso maker
  • Premium bedding
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

• Deluxe Room

  2 Twin Beds

  200 sq feet

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 25+ Mbps

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning and heating

  Accessibility - Wheelchair accessible

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Espresso maker
  • Premium bedding
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Bedsheets provided

• Deluxe Single Room

  1 Large Twin Bed

  229 sq feet

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Espresso maker, electric kettle, and free bottled water

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Espresso maker
  • Premium bedding
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided

Guest Reviews

• ISAIAS (2/5): - No tenían nuestra reservacion lista, la primera noche nos dieron una habitación sin baño
• Pascal (2/5): Absence totale de respect - Cet hôtel, situé au 6eme étage, disposait d'un ascenseur.. .en panne. Aucune information au préalable pour me demander si dans ces conditions je maintenait ma réservation. Réponse incompréhensible lorsque sur place je constate la situation. Aucune proposition de logement alternatif. J'ai donc envoyé un mail et un sms indiquant que dans ces conditions, j'annulais ma réservation et demandais le remboursement du paiement déjà effectué. Aucune réponse 2 jours après. Hôtel à fuire!
• Haggai (8/5): - A friendly family run pension. Unfortunately, a European visitor would find the culinary and sanitary conditions inadequate.
• xariers (2/5): Unfriendly - Hostel lacks family atmosphere - The experience was really bad from check in, as there were issues with my room reservation. the hostel insisted that i did not book an attached bathroom. I find the room description very misleading as my booking only mentioned a private bathroom was included but this "private bathroom" was allocated across the hallway from actual bedroom! Eventually this was resolved by insisting that I speak with the hostel reservation manager. Originally I was asked to pay more ... The room provided was basic, clean but there was no provision of bath towel, or even toilet paper! I had to make request with hostel staff. The worst part of the hostel has a kill switch and the minute you leave your room and return, your air conditioning unit does not power on. You have to manually ask the Hostel staff. Clearly, there isn't much trust that hostel guest will turn off the air-conditioning when they leave their rooms. Overall the atmosphere feels unloved and definitely not very family. I reckon, you can definitely find a better hostel in downtown cairo for a better price and condition. There is no lift to the 6th floor. so the lift bring you to the 5th floor which you need to walk up a flight of stairs. On my check out as the lift was misfunctioning I had to bring 3 luggages down 6 flights of stairs without any hostel assistance! Definitely very Family!!
• Issa (4/5): - My reservation was January 18-23, so I was supposed to leave the 24th. They convinced me to leave the 23rd, and so I checked out the 23rd.!!?! I shared the bathroom, the shower, and the sink... It's a hostel.. When I booked the hotel's rating was "Exceptional, or Wonderful!" It's not.. it's okay..
• Eric (10/5): - Was the best experience, is clean ,safe, and the owner is a very nice person, he treat you like family, thank you so much
• 199dudic (8/5): cute and satisfied - cute small hotel, located in a level on an urbanic building. close to center, close to public transportation. it's not a fancy place, good for travellers who don't expect too much from their hotel and wants a place to sleep an shower. wifi is good. i took a room withoutshower, it was ok for me . stuff are excellent, nice and helpfull. islam and ghassan, the 2 receptionist guys are extreamly nice and cute. There was a breakfast but I didn't took it, I preferred the Egyptian street food…I will go cack there on my next trip in cairo
• shajidi2017 (6/5): In the center of the town. - I was a solo tourist.The location is very good; close to the intersection of Adli street and Mohammad Farid. It is on the top floor of a old building. Room is clean but need some finishing work, bathroom needs some accessories like towel,soap,shampoo etc. All staffs are helpful.Thanks to Mr Mo & Islam. Mr Mustafa arranged my tour to Luxor and Dahab which was good. Thanks to him. Cairo Museum,River Nile,Train Station,Khan e khalili all are within one and half km and you can walk.
• evih891 (10/5): Very clean and friendly - Mohamed and Eslam very friendly and helpful.You come in and it is smelling good and it is very clean.We feeled very good there. The Breakfast is nice with a hot Egg, i loved it really.Mohamed speak English very good. Its a really nice Hotel(Hostel) for a really fair price. Free Wifi also included. We saw many bad Hotels in Cairo with much animals and Dirt. Here at Family Palace and Travel Joy Hostel all is clean!Thank you Mohamed and Eslam!!!!
• 456alisona (8/5): Great stay overall - I was very happy with my stay at Family Palace/Travel Joy. I was traveling solo and on a budget, but I was very impressed with the quality of the room/service. The family is very warm and welcoming. They helped with any issues I had, gave me great tips on where to go in the city, and welcomed me in instantly as a solo traveler. The location was great, very accessible to tourist spots. You are right in the heart of downtown Cairo and can live like a local. There are street food stands, taxis, pharmacies, cafes, restaurants, and liquor stores nearby. The only things to keep in mind that may put off some travelers: the lobby is a smoking area and air ventilation is not great, although the room's AC is perfect! Also, only two workers speak English well--you may catch some staff who are perfectly friendly, but may need to call Mostafa to translate. Also, the shared bathrooms are nice quality for a typical Egyptian home--that said, they use a bidet and do not provide toilet paper, and the hot water can be spotty. Of course, this did not impact my stay whatsoever. I loved this hostel but would like to point these things out, as I had friends in another room who were not as keen on these points. Overall I would highly recommend this hostel! The breakfast is nice and staff are always happy to sit down for a cup of tea or coffee with you.
• StephanieA3388 (4/5): Spend the extra few dollars on a real hotel - Listen, I understand the whole "you get what you pay for" thing. But this place is disgusting. They call themselves "non-smoking"...which would be true if the entire staff didn't chain smoke and the smoke didn't come into all the rooms and bathrooms. There is a man and a very pregnant woman who sit in the common space and smoke around the clock. I'm not exaggerating...they NEVER LEAVE. So our room and bathroom just reeked of stale smoke the entire trip. Also, there are 180 steps to climb when the elevator doesn't work, which is pretty often. One worker is pretty friendly. It's in a great area of town for seeing real, non-touristy Cairo. Street food nearby is awesome. But there's no good reason for how dirty this place is. I would guess it's been a good 20 years since it's even seen a fresh coat of paint. Zero hot water for showering. We moved to a hotel in Zamalek for a few dollars more a night and the difference was amazing. Save yourself the misery and start off there.
• sintiamattar (8/5): Feel at home in Cairo! - Me and my husband stayed at the Family Palace Hostel, in Cairo, and were delighted with the friendly atmosphere of the place. The place is run by a wonderful family whose members, Mr. Saad and his sons, Islam and Ghassan, together with Mohamed Aboutaleb, made us feel at home. Our room was big and clear, modestly furnished, but confortable enough. With a great location, right in the center of the city, at walking distance to Tahrir Square, and very affordable, this hotel is a good choice for travellers on a budget.The hotel's manager, Mostafa Hashad, also helped us to organize and assisted us on our travels throughout Egypt. Thanks, Mostafa! Please send our regards to all Family Palace staff!
• netchirvanb (10/5): highly recommended - Awesome stay, friendly and knowledgeable staff, clean, good location. Close to the Nile, transportation, great food, and good cafes. Single guy traveling alone, Couldn't ask for more. For Egypt, it's impressive. Prices are great. Worth a shot.
• maryac2015 (10/5): special customer care - the hotel is very very clean and the room is wide and comfortable but what make them special is the way of how the staff and the owner dealing with customers they dealing with you as you are their friend , so if you are travel alone and had no plans you can easy go to family palace hotel and the staff will do his best to help you for making a plane all over Egypt with unbelievable price and best service because they have special deals with local companies which give them great discount.
• ashly21 (10/5): lovely and helpful people - One I check in to family palace hotel I feel like I am with my family the people there dealing with you as you are onof there family member and as you are stranger they give you very good advises And special services for you saving you from street hustlers who are very clever for ripp you off. The hotel is small but very clean and the location is fantastic.
• jsamuel83 (10/5): So nice place i really like it - nice place and the stuff over there is amazing we had too much fun and they are lovely ........ rooms are clean i had stayed in two rooms and was clean ... also the securety is good and the safty box at the room and that.s was so nice i have enjoyed my vecation in cairo thank u so much familly palace hostel much love ♥♡
• nSajan (10/5): Nice clean and cozy place to stay !! - Nice helpful staff, friendly people. Good advise on how to go about Egypt. Good tour packages. They made sure i was comfortable and things were taken care off!! Overall a nice good experience. Cheers Sajan (India ) ............................
• 649drewk (10/5): No frills, but great - Beware of first impressions: the entrance is down an alley, the building looks sketchy, and the elevator is from a different century. But inside, Mostafa, Saad, and their family make you feel as welcome as their own blood. The lobby seems more like a living room, where you will never want for tea, cigarettes, or anything else you could possibly want. No lie, they even offered to go to the ATM to get out money for me - and they are among about 5 people in the world that I would trust not to skim anything off the top. Mostafa is great with setting up tours, excursions, and local fixers/drivers for the more adventurous. It also helps that they pick you up at the airport for free for stays of more than 3 nights. I just spent a week and a half in Egypt, 6 nights of which were in Cairo. When I went down to the Red Sea, I missed this place the way I missed home. Words cannot describe how awesome this place is, so you'll have to see for yourself.
• 956scottk (10/5): highly recommended for budget travelers - The location is handy to get around Cairo down town. Small hotel but rooms and shower clean. staff are very kind and helpful, although they can’t speak English but they try to help you by calling Mostafa who speaks very good English. Mostafa is a nice and friendly guy, up for help and advise at any time. Not a huge lobby area to chill out, but a cup of nice Egyptian tea in a very friendly atmosphere is available. safety 100%! So, highly recommended for budget travelers and families.
• L83801 (10/5): Great Value! - I stayed at this hotel after staying at Mercure Cairo Le Sphinx. It may not be luxurious in comparison, but here are the reasons why I prefer it: 1. Better location 2. Wifi in room (not just lobby) 3. More outlets 4. Better lighting 5. Attentive staff!!! Number 5 was very important to me, especially as a solo female traveler. Mostafa was caring and attentive before, during, and after my stay. He arranged tours and a great driver for me, and even accompanied me on a felluca ride on my last night in Cairo! I found Mostafa, his staff, and the guests of the hotel to be good people so I feel lucky to have stayed here. The family treatment and price of the hotel makes it an unbeatable value.
• 693nigelh (10/5): Great Place in Cairo! - Family Palace is a great place to stay if your in Cairo, the Hotel is very clean and the owner is very friendly! Located in the center of downtown Cairo which allows ease of access to getting anywhere you need to go in the city. Since I was traveling throughout Egypt its location was perfect for me since it was near the train and bus stations. Mostafa was very good at helping get info and setting up a quick trip outside of Cairo for the research project I was doing while in country.
• Hwayda (10/5): Clean and Comfortable - Stayed in Family Palace Hotel for more than 2 weeks, it was my best choice, thanks to my friend recommendation. I visit Egypt yearly, and i found it the best hotel among others so far. The location is in the heart of Cairo, which was a strong advantage for me. Close to the shopping stores, colleges, most embassies, restaurants and metro station. Nice, comfortable, and clean rooms with free internet, TV, fan, Air Condition and a very helpful management staff. Worth the price. For me room No.5 was my best.
• E2671LVdavidc (10/5): a hotel that feels like home - i loved this hotel. The staff are extreemley welcoming and speak excellant english. Its in a great location. The beds are comfortable and the rooms are clean. The staff will arange tours for you and make your stay comfortable and enjoyable.
• gabrielg933 (10/5): Great place for an authentic Egyptian experience!! - Family Palace Hotel is a nice cozy place to stay when visiting Egypt. It is in downtown Cairo, 20 min away from Giza Pyramids, 15 min walk from Cairo Egyptian Museum and 10 min walk from restaurants and coffee shops. I am very lucky to have met Mostafa, the manager, who made me feel right at home. Every morning and night, I was offered coffee or tea. The room I stayed in was air conditioned with double beds and a bathroom. It is very clean and comfortable. In addition, Mostafa arranged an awesome tour of Egypt, based on the schedule that I had made for myself. The tour included visit to the Giza Pyramids, Bent Pyramid, Step Pyramid, Islamic Cairo, Coptic Cairo, Alexandria, Luxor (1 night stay), Aswan (1 night stay), Hot Air Balloon, Felucca on the Nile for an unbelievable price! The whole staff at Family Palace is very friendly and are always making sure that you are ok. I highly recommend this hotel for those travelers looking to journey through Egypt alone or with company, and definitely suggest seeking Mostafa for a tour package. He will make sure to meet your customized travel schedule of Egypt. Thank you Mostafa!
• imwillwerth (8/5): Nice and simple - It's small and comfortable, with very friendly and welcoming staff. Rooms are clean and spacious. There are not many rooms, as it's very small, and no common area. The reception itself is tiny. The breakfast is nothing to write home about either, but most hostel breakfasts aren't so I wasn't exactly surprised. The best part I would say was the location, convenience, staff, cleanliness and comfort (it is however a little noisy - wasn't a problem for me personally - but this is downtown Cairo, so it's to be expected). It's walking dstance form the Egyptian Museum, Tahrir Square, the NIle, markets in the streets, and many places to eat. Apart form the dozens of mosquito finding their way into my room at night. I would suggest asking before arrival for them to set up some mosquito repellent in the room. They did for me after I had arrived, and been bitten several times. There are all sorts of trips and tours which they can set you up with as well, which makes everything easier and the tour guide Mustafa is absolutely wonderful.

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