Valbona Resort & Spa
Location: Rruga Azem Hajdari, Valbonë, al
Star Rating: 8.5 Stars
Property Type: Resorts
About this Property
Luxurious Accommodation
Valbona Resort & Spa offers a serene escape with a garden, terrace, and rooms featuring balconies with stunning mountain views. Enjoy the convenience of room service and a 24-hour front desk, all complemented by free WiFi throughout the property.
Culinary Delights
Indulge in a delightful buffet breakfast every morning at the resort's restaurant and bar.
Convenient Location
Located just 138 km from Pristina International Airport, Valbona Resort & Spa provides easy access for travelers seeking a tranquil retreat.
Experience luxury and comfort at Valbona Resort & Spa - book your stay today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Sauna
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Kid meals
- Heated pool
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Swimming nearby
Rooms Available
-
Deluxe Queen Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite with Balcony
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room with Balcony
The spacious family room features air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room with Sofa
This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 3 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Heinrich (9/5): Great in the Nowwhere - Perfect, even when we have been alone, very nice service!!! -
- Fatjana (10/5): Superbe - Le personnel était véritablement exceptionnel, avec une hospitalité chaleureuse et remarquable. La chambre était très confortable et parfaitement équipée pour un séjour agréable. Nous avons également beaucoup apprécié le spa, idéal pour se détendre dans une atmosphère calme et apaisante après une longue journée. Mention spéciale pour le restaurant, la nourriture était délicieuse. Le deuxième soir, nous sommes arrivés un quart d’heure avant la fermeture du restaurant et le personnel nous a quand même accueillis avec le sourire et nous a invités à commander ce dont nous avions envie, sans restriction due à l’heure tardive. Cela nous a particulièrement touchés - encore une fois, merci ! Quelques petites améliorations pourraient être apportées aux finitions des chambres afin de renforcer davantage l’impression de luxe que cet hôtel mérite. La température de la piscine pourrait également être légèrement plus élevée. Cela reste toutefois de simples suggestions et n’a en rien affecté la qualité de notre séjour.
- Tamara (8/5): - Very nice rooms, clean, beautiful view, the staff at the reception were helpful and friendly too The male waiters were not friendly at all and also rude when asking for the bill to pay, very sad as the hotel is a higher category and the prices are too, the staff should be trained accordingly
- Gisela (7/5): Abgesehen von den oben erwähnten Punkte gaben wir die Zeit im Valbona Resort sehr genossen! - Die Lage im Valbonatal und auch die Zimmer waren absolut grosszügig und schön! Auch der Wäscheservice klappte tadellos, und innert weniger Stunden bekamen wir die Kleidungsstücke wieder zurück! Was uns sehr befremdet hat, war der Umstand, dass wir den zweiten Kaffee zum Früstück bezahlen mussten. Es ging uns nicht um den Betrag, aber sowas ist einem 5-Sterne Hotel nicht würdig! Ebenfalls enttäuschend war für mich als Teetrinkerin, dass es keinen Schwarztee zum Frühstück gab!
- Elisa (6/5): Te duur voor wat het is - Proper, vlot te vinden, aanwezigheid wellness is een pluspunt Voor zo een hoge prijs een 2e koffie moeten betalen bij het ontbijt vonden we misplaatst. Bij het avondeten kregen we elk ons eten apart (geen drukte in het restaurant) en was het dus elk om beurt eten. Daarnaast regelden we onze verplaatsing naar Tirana aan de receptie (gingen we meermaals dubbelchecken) en bleek in de ochtend alsnog niet juist geregeld. Daar zijn we dan wel heel goed geholpen door een jonge heer aan de balie die er alles aan deed om ons op tijd op de juiste plaats te brengen. Prijs-kwaliteit toch wat teleurstellend.
- Sandra (5/5): -
- Pavel (10/5): - Thanks to all supporting and kind stuff for our very nice stay, we appreciate beautiful location with exceptional panoramatic mountain views and wellness after hiking around, incl. so rich breakfast 😉
- Adrian (10/5): -
- Adriaan Alexander (9/5): - De omgeving met de imposante bergen. Het ontbijt was okey, maar kan beter. Zelfd geen boter op het brood. Een tweede kopje koffie moet je betalen: té gek voor woorden. Op de kamer geen the of koffie kunnen maken!!! Koffie, zie hier boven.
- Lushtaku (10/5): -
- Zuka (9/5): -
- Plaku (9/5): -
- Anton (1/5): -
- Kai-Uwe (8/5): Ideale Unterkunft, um die Albanischen Alpen zu erkunden - Die Lage des Hotels ist top. Es liegt mitten in den Albanischen Alpen. Das Hotel selbst ist modern und das Zimmer war gut. Das Frühstück war sehr reichhaltig und das Personal war sehr freundlich und zuvorkommend.
- Antonio (10/5): Wonderful - All Nothing
- Taulant (10/5): Amazing hotel with great food, a nice pool, and relaxing mountain and river views — definitely worth it and I’ll be back - Amazing hotel! Everything was great — the food was amazing, the pool was great too, and the views were awesome. The mountain view and the nearby river were super relaxing. Definitely worth it. I strongly recommend this place and I’ll be coming back again pretty soon.
- Soni (5/5): - Inexperienced staff, very poor breakfast with few options, and some items were not tasty.
- Ergert (10/5): -
- Lenada (10/5): Highly suggested - Super, loved it
- Ejona (10/5): -
- Myftiu (5/5): - Spa entry was restricted to only 50min/room, first time i ever hear this rule on a hotel spa.
- Katya (10/5): - Just perfect 👌
- Ernesto (10/5): -
- Andrea (10/5): -
- Paola (10/5): -
- Arenc (8/5): -
- Bohsen (8/5): Flotteste beliggende hotel. - Bjergne rundt om hele hotellet, og meget flot beliggende hotel, god spa og rigtig søde personale og rent og flot hotel. At de ikke hadde så stort utvalg med glutenfrie produkter i resturangen. For mig med gluten allergi.
- Shatri (10/5): -
- Rachel (9/5): -
- mohamed (10/5): -
- Zorman (8/5): שימו לב שValbona מופיעה בTheth בבוקינג אבל היא בעצם מעבר להרים במרחק 7 שעות נסיעה משם, בטעות שילמנו -
- Paul (7/5): Schönes Hotel, nicht optimal Geführt, so das man sich nicht wie in einem 5 Sterne Hotel fühlt - Spa war sehr gut. Alles neu sauber, grosszügig. leider waren nur 2 von 4 Saunas warm. Sehr schöne Ausicht vom Zimmer. Balkon sehr gut. Das Personal war zum Teil nicht proffessionel. EinLift war ausserbetrib. Beim andern Viel im Innern eine Haltestange zu Boden. Auch in der Dusche Lag der Stäner des Seifenspnders am Boden. Zimmerservice resp. Raumpflege fand auch bei 2maliger Uebenachtung nicht statt.
- Luca (7/5): - De locatie was fantastisch! In de vallei met mooie wandelroutes in de buurt. Heel rustig, weinig andere bebouwing. Het zwembad en de sauna waren ook een pluspunt. Lekker ontspannen na een intense wandeling. De kamers zijn schoon en ruim en het uitzicht vanop de kamer was fantastisch. Niet alle spa faciliteiten waren operationeel. Zo was er geen jacuzzi en Hamam stoomcabine (wel zo aangegeven op booking). Niet alle sauna's werden aan gezet waardoor het soms heel druk was of zelf geen plaats was in de sauna. Het personeel van het restaurant was eerder afstandelijk en koud. Niet erg gastvrij of vriendelijk maar ze deden wel hun werk. Het ontbijt was uitgebreid en lekker maar het enige minpunt is dat de cappuccino niet was inbegrepen. Wij hebben op 5 verschillende plaatsen overnacht, waarbij dit hotel het duurste was, en dit was het enige hotel waarbij we moesten bij betalen voor de cappuccino. Vonden we gezien de prijs die we betaalden, een beetje absurd.
- Gentian (10/5): Exceptinal - Perfect weekend by the gorgeous mountains Nothing
- Jacqueline (9/5): -
- Dianne (10/5): Luxury in the beautiful Albanian alps - We really enjoyed our stay at valbona resort. It felt very luxurious for us. The large rooms were really comfortable warm and cosy. We had a wonderful view from our window of the alps . The region is absolutely stunning . No photos can do justice to how beautiful it is. We were there with snow on the peaks which we think added to the beauty . We were lucky to see the start of autumn foliage. The trip from shkoder on the ferry was the start of what we were to see. We walked from valbona to Theth over the pass . Which was difficult but so rewarding . If you take your time lots of rest snack breaks it’s better plus you get to sit and look around you . The staff at the resort were attentive and friendly especially the girls on reception . I tried to get one to take a dip in the river with me but she thought I was crazy . She promised to do it someday . I hope so. If you want a little luxury with great value this is the place . Oh and the meals were great . Breakfast was huge . The coffee cups in the rooms need to not be disposable . Time for real cups to save the environment.
- faruk beqiri (9/5): - Room wothout bal ony
- Unzueta (9/5): -
- florida (6/5): -
- Nufar (9/5): מאוד מומלץ - רמה מאוד גבוהה. עיצוב מודרני מהמם, חדרים נוחים ומפנקים ונקי מאוד. הגענו בסוף העונה ולכן גם המחיר ששילמנו היה משתלם, הרגשנו שקיבלנו תמורה למחיר. האוכל טעים ובמחיר הוגן, ארוחת בוקר גדולה ומפנקת. חלק מהצוות היה לא מאוד שירותי וזה חבל כי זה מוריד מהרמה של המלון (שצריך לקבל 7 כוכבים אם היה אפשר).
- Ornella (10/5): Amazing!! 10/10! - Everything was amazing! The best place to stay in Valbone! Staff was so friendly as well.
- ziv (7/5): great location with good rooms. spa facilities were a disappointment - Very impressive place with great view. The room was big clean and very comfortable. area of the hotel is very nice Good breakfast and kind staff spa was very poor - only one dry sauna was open no other facilities were available. pool temperature was cold and not pleasant No massage services which was very disappointing
- BINYAMIN (7/5): בינוני בקושי - הצוות היה סביר הטלביזיה היתה מקולקלת
- Chaia (10/5): - Beautiful new hotel, in the middle of beautiful nature. The staff were really friendly and helpful and we loved our stay at the hotel. Highly recommend the hotel for a few days stay.
- dror (9/5): - מלון חדש ברמה גבוהה. נוף מדהים. שקט. חדרים נקיים ומרווחים. Spa עם בריכה וסאונה שכייף להתפנק בסוף היום. סאונת אדים לא עבדה.
- Ndreka (10/5): -
- Elsa (10/5): -
- Mark (9/5): This property is modern, very well staffed, and is very well priced luxury. - The property is very modern and attractive. As soon as you enter the lobby you are surrounded by high end materials and excellent design. The layout of the main floor is great. The check in area is compact and thoughtfully positioned to keep the flow efficient but not take up unnecessary space. The dinning room was two areas: an inside space, and a covered outdoor patio. Both spaces are great. For the included breakfast, the food is at the far end of the dining room leaving all of the tables for use. The food at the restaurant is well priced and the items I tried were delicious. The bar area on the opposite side of the lobby has lots of tables and softer style seating. It is a very inviting space to have a drink and relax. The room I stayed in was very modern with lots of wall outlets and a good sized TV. The bed was really comfortable and the air conditioning worked really well. The bathroom had a spa like quality and the fixtures all looked fancy and worked perfectly. The spa in the lower level was very quiet, well maintained and felt comfortable. I enjoyed, the pool, the sauna, and the steam room. The staff in the spa were welcome and helpful. In fact, all of the staff were excellent. Everyone I encountered was polite, smiled and was professional. It is difficult to find things that I didn’t like about the property. The dining room didn’t start serving meals until 7:00pm. It’s a very minor, thing, but something I did notice. Otherwise, I loved everything about this hotel.
- iman (10/5): מקסים - בית.מלון 7* אהבנו הכל האוירה הנוף היופי האוכל טעים לא היה מבחר לקינוח בערב רק העוגה שלהם
- Stephanie (10/5): Fabulous stay in Valbona Resort & Spa! - Fabulous stay in Valbona Resort & Spa! Great food in the restaurant along with prompt service. The leisure facilities were great, especially post a hike, staying open until 10pm. Bedrooms exceptionally clean. Staff at reception were very helpful. A lovely sandwich and cake stand outside a house a couple mins walk from the hotel, ideal for picking up lunch for the day! Would highly recommend staying in the Valbona Resort & Spa hotel!
- Oscar (9/5): -
- NiShey (10/5): - A beautiful hotel with an exceptional view of the mountains very peaceful and cosy room The spa was very refreshing
- Luca Maria (8/5): -
- Chloe (3/5): Overpriced and undelivered - The rooms are nice with a good view. The spa staff are nice and helpful. The staff are quite rude the woman on reception was quite abrupt and gave us limited information . I asked about help for things in the local area and I simply was told they could not help, we stayed in a guest house the night before for more than half the price and they were much more welcoming and signposted us to information. The restaurant experience was very poor the food was nice but the restaurant was not busy and they had three staff yet we waited for long periods of time and it was not served with everything on the menu. Our server did not apologise for this and instead brought out something different however the young boy who was working did apologise and gave us a free dessert. In the morning breakfast is supposed to be served from 7:30am and as we were doing the hike this was important however they were still setting breakfast up at 7:45am. I just feel for the price of the hotel and restaurant the standards are quite poor.
- Miron (10/5): Highly recommend - This was a perfect hotel for staying in Valbona. The food is great, the Spa is perfect and it is highly recommend for those who want to have great time in the village.
- Grace (9/5): -
- Jörg (9/5): Tolles Hotel in super Lage - Tolles Hotel in super Lage Service im Restaurant könnte besser sein
- Steven (9/5): -
- Ben (5/5): Hôtel excentré - La chambre est spacieuse et la literie est bonne et confortable. Le personnel n est pas très aimable.
- Sander (8/5): Erg fijn verblijf maar een aantal verbeterpunten - Ontbijtbuffet was uitstekend, hotel laat zien dat je deceerdere (negatieve) reviews daarover serieus hebben genomen. Kamer was erg comfortabel, locatie aan het begin van het dorp erg fraai en de wellness en zwembad zorgen voor een ontspannen gevoel. Taxi naar het begin van de Valbona - Treth hike kan voor €5 geregeld worden. Fitness en infrarood sauna waren gesloten en veel gerechten in het restaurant hadden ze niet. Daarnaast werd er regelmatig een deel van de bestelling vergeten, waren de porties klein en waren de bedienden nogal stug/chagrijnig.
- nakash (10/5): - מלון מפנק מאד נקי מאד.ספא מפנק יפה עם שירות מעולה. הוא קצת מבודד
- adele (10/5): - Everything. The rooms are modern comfortable and spotless. Views from windows,amazing. The breakfast was fresh and varied and restaurant for dinner tasty and not expensive. Staff was helpful and friendly. Spa and poolperfect after hiking .
- itsik1955 (10/5): - מלון יוצא מהכלל ממליץ בחום.
- sabine (10/5): -
- Bianca (7/5): Mooi maar niet een plek waar je volledige ontspanning kam ervaren - De ruime en schone kamers, vrij nieuw en erg modern. Het meerendeel van personeel was wat koel en afstandelijk. In het restaurant voelde ik me niet echt welkom. De spa is tussen 14:00 en 18:00 een speelparadijs voor kinderen en daarna als het tegenzit voor volwassen mannen.
- Arizana (8/5): -
- Blond (9/5): -
- ORLY (10/5): מלון נהדר - שווה ממש - המלון יפה מיקום מצוין ארוחות ערב ובוקר לטעמנו ספא מעולה - סאונות רטובה ויבשה, בריכה כיפית עם מפל, זרמים בתוך המים שאפשר לשחות כנגד. מושלם חדר ענק! אמבטיה בגודל חדר. נוח, מפנק. הצוות אדיב וחייכן כך שאפילו שלא תמיד שלטו באנגלית - הסתדרנו. אין עזרה עם המזוודות מהחניה מול המלון אבל יש שביל משופע לכניסה למלון אז היה בסדר. בארוחת הערב - חלק מהמנות בתפריט - אזלו.
- iman (10/5): מהמםםםם - בית מלון הכי טוב באיזור נראה לי מסלול 1 מאחר ומדובר בבית מלון רחוק מהעיר הוא צריך לדאוג ולספק מגוון יותר מתפריט האוכל ועוגות . היתה רק עוגה אחת בתפריט אחרי ארוחת ערב
- Mirtha (9/5): Breve - Sus instalaciones El spa
- SAMERA (7/5): Pourrait être meilleur ! - La chambre, l’emplacement et l’accueil. Dommage qu’il y est pas de massage. Le petit-déjeuner, le café n’est pas assez chaud. Pas de musique svp le matin.
- Moamin (1/5): - We were not able to reach the hotel.. Roads blocked and we were lost in the forest following Google map only direction.. Location and unsupportive staff
- Amarildo (10/5): A wonderful stay in a perfect location with great hospitality and food. - Perfect location, very clean, with a modern design beautifully combined with local tradition. Excellent food, both traditional and international – I highly recommend the traditional dishes.
- alrashoud (9/5): - إطلالة جميلة على النهر الغرف نظيفة والأثاث جديد هناك مرافق متنوعة لا يوجد خدمة حمل أمتعة وللأسف أصبنا بوعكة في المعدة بسبب المطعم واكتشفنا ان احد النزلاء الاخرين أصيب ايضا بنفس المشكلة
- Klevi (10/5): Exceptional -
- Hikmat (10/5): Exceptional -
- Rodrigo (8/5): Very good -
- Ribaj (10/5): Exceptional -
- Lew (10/5): Perfect place to stay in Valbone. - Great location. Excellent staff, who were always very responsive. Clean, modern facility with nice restaurant. The nearest market is 30 minutes away (but we understand that the Resort is in the process of adding one).
- Estuardo (9/5): 5 star experience right on the valley - Location is unbeatable, as you approach the property you cannot miss the facilities. Located right next to valbona river (freezing but beautiful waters) and with road access to other hotels, restaurants and hiking points in the vicinity. The property is exactly as you look at it on the pictures, grand, luxurious and stylish. Breakfast was plenty and fresh and their spa on the -1 floor, a real getaway place to relax. I would like to express my gratitude to specific staff members who made a huge difference for different reasons: ENORA at the front desk, such a delight with her warm welcoming face all the time! YEE at the spa, such a positive person, always laughing and always attentive! HERMELINDA at the restaurant, honestly before even engaging into a conversation with her, I believed she was the supervisor or manager for F&B you have to promote a talent like hers! she's a natural leader and was always careful to all details on my table and also on the rest, excellent! JURGEN the waitress... the most professional guy working there, he elevates service and is always prompt. Finally kudos to BAIHRAM, he seems to be a rookie but his attitude is exactly the right one, thanks for his kindness. I will definitely come back and stay here in the future if I ever have the chance. In terms of staff members and with the clear exception of those mentioned above, (as a hotelier myself) I believe that the team needs to be trained into why they are there for, being genuine when they serve, providing a welcoming smile, single contact resolution, etc... these are basic capabilities that evidently have not been acquired by the staff an this is on management, not on them. The tall, white lady on the restaurant wow... she really gave me an awful attitude, while I was trying to explain to her how my driving had been to this amazing place she simply didn't seem to care and carried on, could it be a language barrier? maybe... but even then, you smile or you apologize. She is clearly one of those people who is working there only for the mere benefit of a tip. In terms of my room experience: I also would like to state that the shower accessory on my bathroom was loose, something needs to be done in regards of the flashing light at night for the smoke detector in the room, it is awful for those with sensitive sleep. Finally, there's an access vertical door next to the TV, unlocked, I opened this and there is a complete electrical hazard there!!! main fuses box and cables running around the place, I don't want to imagine what could happen if a kid were to engage with such risk (room 605) not sure if its the same on the rest.
- Melynda (9/5): Superb - A beautiful hotel with helpful staff. Breakfast was good, as was the dinner we had at the restaurant.
- Gezim (10/5): Exceptional -
- Tetiana (8/5): Very good - Modern hotel with spa Pool functions from 14 till 21, kids are only allowed from 14 till 18, there is no backyard, no territory, there is a nearby active construction, hotel lacks authenticity as one would expect from this area
- Molly (9/5): Superb - The property was beautifully renovated, comfortable, clean and the perfect spot to start our stay in the mountains. The restaurant had reasonably priced food for the location, and it was better than expected. Breakfast was also good - we were given a huge selection of things to choose from before setting out on our hike. We stayed at the property prior to the Valbonë to Theth hike, the starting point for which was about 4km from the hotel. Staff were able to help organise a transfer to the start of the hike for 5 euro, however were inflexible and frustrated with requests to arrange this earlier than 8am.
- Abdullah (10/5): Exceptional -
- Stefan (9/5): Amazing to relax - Great hotel to recover from the hike from Theth. English speaking reception, nice rooms with a good shower and a restaurant with good food. The spa is fantastic, not all the saunas were working, but this is very nice to relax. And amazing service on the day after to bring us back to the starting point for the hike back to Theth.
- Yidan (10/5): Exceptional -
- Arjona (10/5): Beautiful stay in Valbona Valley - Great amenities and amazing breakfast. The staff were so professional and helpful.
- Rosie (1/5): Bad -
- Benjamin (8/5): A welcome relief after a long hike from Theth - Great location. Luxurious bedrooms in a new and modern setting. Comfortable beds and nice bathrooms. A lot of potential but needs finishing (spa not done, building works opposite etc) Slightly overbearing staff that weren’t very flexible. Dinner was reasonably priced albeit western food cooked poorly. Spa not finished and there was no masseuse… not ideal for a “spa” resort
- Liz (9/5): Fabulous hotel, facilities and staff - Spa facilities and staff were excellent. Rooms were beautifully appointed and immaculately clean. Views fabulous. Breakfast was exceptional and dinner excellent. Staff organised a car ride transfer to end of bitumen road for very reasonable price (4wd to start of trek to Theth independent and reasonably extortionate). Minor suggestion, but like every hotel in Albania that we have stayed in, hair conditioner as well as shampoo would ideally be available to guests.
- Dritan (10/5): Exceptional -
- Taulant (10/5): Exceptional - The place was Nice and clean. The service was excellent. Staff were very friendly!
- Bruno (10/5): Exceptional -
- Krasniqi (9/5): Superb -
- Joana (7/5): Good - Location and room Disappointed because my child was not allowed in the pool and they have changed the policy without advising me after the booking. Breakfast poor for a 5 star hotel
- Bruna (10/5): amazing stay - the room,the food and the location the aredacion was very modern, the food delicious and the location was amazing near the river
- Edi (10/5): Very cozy - Amazing!
- Rebekkah (10/5): Exceptional -
- Tim (8/5): Very good -
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