Mango Luxury Resorts

Location: Rruga Rilindja, Sarandë, al

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Concierge service
• Kid meals
• Evening entertainment
• Public Bath
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Japanese garden
• Beach club nearby (surcharge)
• Beach toys
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Suite

  This double room features a balcony, seating area and air conditioning, a mini fridge, a safe, two double rooms one is with king size bed, the second is with two single beds. Two chairs with table in the balcony

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Double Room - Disability Access

  The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a balcony, this double room also provides a mini-bar, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Shower chair
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Junior Suite with Sea View

  This double room has a balcony, soundproofing and satellite TV. This room features a mini fridge, a safe, two armchairs and a small table inside the room. Two chairs with table in the balcony

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room with Side Sea View

  The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a mini-bar, a seating area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room with Sea View

  This double room has a balcony, soundproofing and air conditioning.The room features a mini fridge, a safe, small couch that can be used as a bed for kids age 4-10 year. Two chairs with table in the balcony.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ositha (8/5): A nice and expensive view - The view and the location The loud noise coming from the nightclub on the first floor might be annoying for some people. There are no facilities other than the beach in front of the hotel — no spa and no swimming pool — which makes the room quite expensive for what it offers.
• Ishujeet (10/5): -
• Sandy (10/5): Perfect - The staff was absolutely wonderful!
• Suhada (10/5): Overall beyond my expectations - Excellent quiet clean service is great beautiful view very very satisfied
• Mohammad (9/5): -
• Primož (9/5): - Private beac is amazing and the beach staff is so kind!
• Cardnas (10/5): - Great staff , beautiful facilities and very convenient. Breakfast could use a little change every other day but overall amazing hotel . Would recommend for sure .
• Diana (7/5): Average - The staff were great, and the hotel was modern and the best in the neighborhood. It was not as clean as it should be. The beach is pebbles (no SAND); service at the beach was horrible. Plus the music was so loud. WC by the beach were horrible. We had to drive and go to the beach somewhere else. In addition, 12 beach spots were reserved for special customers. so we had to sit in the 3rd row away from the sea. It was too overpriced for what it offered, and food-wise it's below average.
• Monica (10/5): Super consigliato!!! - Spiaggia Camere Personale gentile Super accogliente
• Valdrin (10/5): -
• Denis (10/5): -
• Alexandre CHARLE,ANDRE (8/5): - Nous avons passé un agréable séjour au Mango Beach, le plus la plage privé de l’hôtel avec serviette et transat à disposition… Et le responsable qui parle français. Merci à vous, nous recommandons cet hôtel pour passer de bonne vacances.
• Alexandru (10/5): - The staff -
• Vladimir (7/5): Great view, staff needs to be trained - Great location and views from the rooms, especially the ones with a full sea view. The staff is trying, but they need to be trained better. Good amenities in the room. Private beach across the street. We booked a full sea view room, but we're "downgraded" to a partial sea view as this room is bigger and we had a child. While I appreciated a friendly advice, I would have preffered if this was communicated beforehand and not at check in. Staff seems confused about basic questions and need to be trained better and learn to be proactive in their approach. Food at breakfast is of good quality, but constantly cold. Not sure if this is the case everywhere in Albania, but cold eggs and sausages taste anything but tasty. Private beach was a nice plus, but the staff here also needs to be trained on customer service as they were busy most of the time talking to each other.
• Diana (8/5): Overpriced ! - The manager (Johnny) and all the staff, especially (Kacy) were extremely friendly, polite, and went out of their way to accomdate our needs. The cleaning needs more attention The beach music was tooooo high, we had to leave to another beach for some serene time There is a block of cement facing the lobby blocking the sea view (partially) Oh and in all of Albania, hotels dont provide blankets!!!!
• Ismail (9/5): Uitstekend! - Nette hotel met vriendelijke personeel op een toplocatie.
• Alexis (4/5): C’est une vraie déception pour le prix et un hôtel trois étoiles ! Je ne vous recommande pas cet hôtel. - Je souligne quelques points positifs : la beauté de la chambre et de l’hôtel, le fait d’avoir accès à la plage privée gratuitement, la gentillesse des femmes de ménage et d’un employé parlant le français (il travaille le matin pendant le petit déjeuner). - BRUIT : Nous avons eu deux concerts deux nuits de suite qui se sont finis à 2h du matin (7-8 août). Le bruit était très fort. Il était donc impossible de dormir. Nous avons annulé une sortie le matin à cause de la fatigue. L’hôtel ne s’est même pas excusé. - CLIM : l’hôtel a éteint la clim de tout l’hôtel de 20h à 03h du matin. (Voir photo avec clim en OFF) Il faisait une chaleur à mourir dans les chambres ! La réception m’a expliqué qu’ils ont éteint la clim pour le concert afin d’éviter une coupure d’électricité. - PROPRETÉ : les vitres sont sales et pleines de traces de doigts (voir photo) ainsi que les portes et l’interrupteur de l’entrée. - SERVICE : le personnel de réception passe son temps sur le téléphone portable. Il ne vous parle pas. - RÉSERVATION : nous avions réservé une chambre deluxe vue sur mer avec un grand lit. Nous avions payé pour cela. On nous attribué une simple chambre avec vue sur la route. Nous avons tous les documents prouvant notre réservation vue sur mer. La réception a dû appelé la manager. Cette dernière nous a donc donné notre fameuse chambre vue sur mer. N’hésitez pas à vous plaindre s’ils vous font la même chose !
• anne (10/5): Very nice stay in Sarande. - Great location. Nice rooms. Good breakfast. Very nice reception staff and manager. The room assigned wasn’t as the room we reserved was depicted on the site but the manager made it right by upgrading us. He gets bonus points for being so responsive. So this is actually a plus.
• Hadjer (4/5): The hotel has potential, but our stay was ruined by several issues. The staff seems constantly overwhelmed, and we had t - The only positive aspect is the sea view and the private beach. The hotel has potential, but our stay was ruined by several issues. The staff seems constantly overwhelmed, and we had to keep asking for sheets. Additionally, the trash can in front of our room wasn't emptied for three days, which spoiled the view. There's also a problem with the beach chairs: regulars, apparently a large family, monopolize the space and ask other guests to move away. This is unacceptable, especially when they reserve dozens of chairs for people who are still sleeping, when we too have paid to enjoy the beach. A so-called manager even made an inappropriate gesture when speaking to us, which I found disrespectful. During the preparation for a concert, the staff worked on the beach for days without a word of apology for the inconvenience. On the night of the concert, the air conditioning was turned off under a false pretense of an electrical failure. The next day, the beach was littered with trash. It's clear that the staff is exhausted and understaffed. The hotel should hire more staff and better allocate tasks. The breakfast is repetitive. Oh, and I almost forgot: some guests take the liberty of putting their towels in front of our beach chairs, forcing us to ask the staff to intervene. In short, very disappointed.
• Alexandra (10/5): -
• kastrati (9/5): -
• Mike (10/5): -
• Zarko (10/5): - Everything was fantastic. The gentleman at the front desk was very accommodating. The beach was amazing and the room service kept the hotel and our room spotless. The included breakfast was delicious as was the coffee. Thank you to the mango staff for making our trip to sarandë perfect
• Alethia (1/5): Terrible Service and Disappointing Stay - The access to the beach I had a very disappointing experience at Mango Luxury and I would not recommend this hotel to anyone. From the moment we arrived, the service was unacceptable. The front desk was handled by a young, untrained staff member who didn’t greet us properly, didn’t help with our luggage, and offered no information. Parking is located two floors below the lobby and there is no elevator, so we had to carry everything ourselves—no assistance offered whatsoever. When we finally got to the lobby, we were given a room that was not what I had booked. I specifically reserved a room with a sea view, but the one we were given only had a view to the parking lot and a slight view to the ocean. The room itself was extremely hot, and the air conditioning wasn’t working. I had to go down to the lobby to ask them in person to turn it on, because calling didn’t help. There were no blackout curtains in the room, so at night the light came in and made it hard to sleep. The bathroom had a large transparent window, offering no privacy at all—not ideal when you’re using the toilet or shower. Also, they don’t provide any blankets, just a thin sheet, which was very uncomfortable. As for the beach club, the service was just as bad. No one comes to check on you, hours go by and no one offers you anything. Trying to order something was nearly impossible. The staff was disengaged and completely unhelpful. Overall, it felt like a complete tourist trap with absolutely no attention to guest experience or service. Save yourself the disappointment and stay elsewhere.
• Ashraf (10/5): Great property with great location and view - Great location with great ocean view. Staff was great. We were welcomed by Johnny, he was very helpful. He went out of his way to make sure everything in the room was great. He even accommodated us with late breakfast since our travel time mixed up our sleeping schedule. Will recommend this Hotel for any one. A bit of loud music in the day time from the beach bar. it is close to the main building. If you are looking for complete quietness this is not the place for you.
• Rami Maaloul (9/5): Excellent! - Accueil chaleureux. Personnel attentionné et aux petits soins. Le manager est très gentil. Chambre très propre et literie confortable. Front de mer, avec des transats et des serviettes fournis. Emplacement stratégique : proche de Saranda centre et de Ksamil. Parking gratuit sur place. Le restaurant était fermé.
• Mārtiņš (9/5): Very nice. - Staff were friendly. Hotel was great. Clean. Sea was very close. Breakfast was a bit weak but its because we were the only ones in the hotel..
• Paola (9/5): - Frente al mar El desayuno muy austero
• Mustafaj (10/5): Good - Very clean and comfortable Alll nice staf
• ممدوح (10/5): - الافطار جميل ومتنوع ولذيذ لاتوجد غلايه قهوه في الغرفه
• Marsha (9/5): Modern and stylish oasis in Albania greta stay - new hotel clean and safe staff were ok helpful and willing. it was a bit quiet but liked it. wish they has room service and a gym or pool indoor not much good Hotel looked and peeled expensive Oh we needed the option of blankets
• Sequoia (10/5): - I would highly recommend this hotel, staff were extremely friendly and helpful 5* service. The beach attached to the hotel is lovely. Food was amazing!
• AWDALLAH (10/5): - Everything was perfect and beyond expectations, thanks to Mr. Jonny the hotel.manager
• Naim (10/5): Sehr erholsam und schön, einfach herrlich 👍 - Alles war am besten , das Personal war sehr freundlich und hilfsbereit, Bedienung war sehr freundlich und sehr schnell, Ich möchte gerne weiter empfehlen, Super Musik am Strand und viele Partys jeden Abend 🥂 Alles war in Ordnung
• Ismail (10/5): Highly recommended and would stay there again. - The hotel is located a street away from the their own beach house and the friendly staff made sure to provide us with everything we need. The hotel doesn’t have a gym or fitness center but it’s under construction
• ימית (10/5): מלון חדש על החוף. מומלץ מאוד - מלון חדש על הים עם חוף גדול ומושקע כלום
• ימית (10/5): מלון חדש ומפנק. מומלץ מאוד. - מלון חדש ומודרני. צוות אדיב שעושה מעל ומעבר. חוף פרטי עם ירידה נוחה לים כלום
• Loren (1/5): Horrible - Nothing Horrible experience horrible staff
• Granit (10/5): -
• Selimi (10/5): - Everything was excellent
• Edis (10/5): -
• Shala (10/5): Angenehm - Sehr gut Service
• Guest (6/5): It is a tourist trap with bad value for money and bad service. - To leave earlier. Unfortunately we needed to leave earlier due to various problems: When going to the private beach you realize that the first row of sunbeds is reserved for a local family and you have to take the sunbed the staff will advise you. When going to the beach restaurant the staff is very untrained and it takes more than half an hour to get a beer. Furthermore a television was missing, the door handle from the balcony felt off and was glued (don’t think that works) in after 2 days. When we wanted to leave 1 day prior to the booking date the price went up 30%, but we were not told the reason. The breakfast was below average as you have to ask 2-3 times at the bar in order to get your coffee. They claim to offer a room service and a bar but room service was not available and bar was for coffee and water only.
• DLP (10/5): -
• MOHAMMAD A M SH (8/5): -

Photos