Star Residence

Location: Road-13, House-221, Sector-10, Uttara, Dhaka-1230, Dhaka, bd

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Packed lunches
• Currency exchange
• Karaoke
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Grocery deliveries
• Public Bath
• Entertainment staff
• Outdoor furniture
• Fruits
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Swimming nearby
• Rooftop garden
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  1 King Bed

  400-sq-foot room, located on the top floor, river views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Electric kettle and local meal delivery service

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, bathrobes, slippers, and free toiletries

  Practical - Free newspaper, laptop workspace, and chef

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Thin carpet in room

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Free newspaper
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Chef
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Location - top floor
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available

• Deluxe Family Room

  The spacious family room offers air conditioning, a tea and coffee maker, a terrace with river views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper

• Standard Double Room

  The spacious double room features air conditioning, a wardrobe, a terrace with river views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper

• Deluxe Single Room

  Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with river views, this single room also offers air conditioning and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper

• Deluxe Twin Room

  The spacious twin room features air conditioning, a tea and coffee maker, a terrace with river views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Standard Single Room

  Providing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and slippers. Featuring a terrace with river views, this single room also provides air conditioning and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper

Guest Reviews

• tanni (8/5): -
• Abas (3/5): -
• Guest (10/5): -
• Monayem Sharia (7/5): -
• Abas (8/5): -
• Guest (10/5): It was okay - The location was cozy The lighting could have been better
• Farhan (8/5): -
• Hasan (3/5): Bad experience -
• jayakumar (7/5): -
• Al (1/5): -
• Ruhul (10/5): -
• Ruhul (10/5): It was very nice for the cheap price - They gave us a one of their kittens for free
• Mahathir (7/5): Good -
• Srm (1/5): Bad -
• Shakir (8/5): Very good - Friendly staff
• Selim (10/5): Exceptional -
• Rahman (10/5): Exceptional -
• Khan (9/5): Superb -
• Mohammad (1/5): Bad - Nothing A Very Disappointing Experience Staying at this hotel was a truly disappointing experience. The room we were given was poorly lit, and both the bed and the blanket had a strong unpleasant odor, making it extremely uncomfortable to stay. Pricing Deception On Booking.com, the room price was shown as approximately ৳2800, but during check-in, we were charged ৳3000. They promised to refund the extra ৳200, but we never received it. During checkout, there was no one at the reception. When we called the manager, he simply asked us to leave the key at the desk. When we asked about the refund, he claimed to have given it to a staff member, but it was never handed over to us. Untrained Management and Poor Service The most frustrating part was being kept waiting at the reception for a long time without any resolution. In the end, we had to leave without getting the refund. Inconvenient Location The hotel is poorly located, right next to a highway. Due to constant truck noise throughout the night, it was impossible to sleep peacefully. Summary I would not recommend this hotel to anyone. The lack of service quality, professionalism, and transparency made it a thoroughly disappointing stay.
• Hosaain (1/5): Bad - The price was 16$ with tax and stuff it was something like around 2300 bdt or what I saw in the website but they charged me 3200 bdt. Not recommend
• Srabon (10/5): Exceptional - Star Resident Hotel staff and Owner behavior was very good. Honestly their helpful.. Everything is Good and satisfied..
• Korban (5/5): Passable -
• Hosaain (8/5): Very good -
• Naim (5/5): Passable -
• Shikder (1/5): Bad -
• Farhan (5/5): Passable - Room was clean. AC working good. Had TV in the room. Brush,toothpaste,soap,shampoo was given. Toilet was clean. Calm and quiet. Good for staying. stayed in peace. Got wifi. I was asked by the receptionist that if I was staying the night at the time on entry. Of course I was staying the night I booked the room for 24 hours! The breakfast which was complimentary didn't tasted good and I was charged extra for tea. I booked a room for two people but they provided a single blanket only and there were too much mosquitos,we couldn’t sleep bc of those beds weren’t that comfortable or quality full. I saw bathtub, rever view while booking but I didn’t get those that will be a negative point. All over it was average I wouldn’t say good nor bad 6 out of 10
• Himu (5/5): Passable -
• Rifshee (8/5): Very good - Everything was good but the bed was uncomfortable and in washroom window need something like curtains or something. The stuff was very friendly and the Chef was amazing I like the most about the stuff behaviour and hospitality. The chef was an amazing cook
• Moazzem (3/5): Poor -
• Md (7/5): Good -
• Ataur (5/5): Passable -
• Rifshee (7/5): Good -
• Mridula (10/5): Good stay - Everything was clean. Staffs were very helpful.
• Rahat (7/5): Good -
• Mahadi (10/5): Exceptional -
• Hossain (10/5): Exceptional - Room...behavior
• Yadav (1/5): Bad -
• Samit (7/5): Good -
• Mahadi (8/5): Very good -
• Jones (10/5): Exceptional -
• Siddique (7/5): Good - Room furniture Cleaning 😰
• Sajid (1/5): Bad -
• Mridula (10/5): Exceptional -
• Mrinmoyee (10/5): Exceptional - The rooftop is really nice. And the behaviour of the staffs were very good. Amicable in nature. Foods were great too
• Monayem (7/5): Good - Decorations and behaviour of room boys. Rough Behaviour of Someone in call from staff. We left our room before 11.40 and provide key to cleaning staff and we ask them can we go to tarries for some pictures they said sure but near 12.10 someone call in number and behaviour rough and told us to leave the hotel as soon as possible 🤦‍♂️.
• Zakaria (1/5): Bad - I like stuff behaviour Room unclean
• Ahmed (6/5): Pleasant - Their breakfast was very poor and same all the three days I stayed.
• Shaikh (10/5): Exceptional - Staff is very cooperative Nathing
• Uddin (7/5): Good -
• Muhammod (1/5): Bad - They didn't not allow through we booked previously
• Mashrafy (9/5): Superb -
• Tamjid (1/5): Bad - Bad Bad
• Shahrukh (8/5): Very good - The staff mr.suvo. he is so good. I am very much satisfied to his hospitality.
• Rahman2233 (1/5): Bad -
• Romi (10/5): Exceptional -
• Seru (3/5): It’s really bad experience abou stuff..they are not cordial and well welcoming..room service very bad..even they don’t p - It was good Room has light from outside
• Ashraful (7/5): Good -
• Mahadi (7/5): Good -
• Abedin (8/5): Very good -
• Samit (7/5): Good - Mostly everything Resturent service
• Ahmed (9/5): Superb -
• Ahmed (8/5): Very good -
• Shahin (6/5): Pleasant - Location! Crowded dusty sand bar conditions, but the hotel's reception was excellent. No comment.
• Apu (7/5): Good -
• Chowdhury (9/5): Superb -
• Ibnat (4/5): Disappointing -
• Syed (9/5): Superb -
• Xian (7/5): Good -
• Samit (6/5): Pleasant -
• Anisul (9/5): Superb - They did not have any restaurant menu.
• Anisul (3/5): Didn’t enjoy anything there - Staffs are friendly Many things were promised at booking.com such as gym facilities, tea maker, coffee maker etc which wasn’t there. Only 2/3 staffs work in the entire hotel so it wasn’t a place for quicker service. I called 2 times the receptionist during midnight for an emergency but no one responded. Overall it was a horrible experience. Complementary breakfast was just an egg, break and jelly.
• Mayahs (9/5): Superb - The staff were brilliant especially shrubo.
• Shafaqat (8/5): Very good - everything is nice
• Ziaul (7/5): Good -
• Farhan (10/5): Exceptional -
• Akash (9/5): Superb -
• Khan (9/5): Superb -
• Asha (8/5): Very good -
• Noor (2/5): Very poor -
• Alinda (7/5): Good -
• Habibur (10/5): Exceptional -
• Mithu (6/5): Pleasant -
• Hossain (1/5): Bad -
• M.s.g (6/5): Pleasant -
• Almasul (1/5): Bad -
• Aminul (7/5): Good -
• Sagor (1/5): Bad -
• Sahil (5/5): Passable -
• Nijam (7/5): Good -
• Pradipta (1/5): Bad -
• Aminul (9/5): Superb -
• Omar (1/5): Bad -
• Rifsheejul (6/5): Overall good but they charge me extra 200 for no reason - The Barack fast is good and the location is to that much good. And they charge me extra charge for nothing. The hotel price was in booking.com 1511bdt the tax was 249 total 1760 whiteout no resin they charge me 1960 BDT The price
• Muhammad (1/5): Bad -
• Mohammed (10/5): Exceptional -
• Al (6/5): Pleasant -
• Mohammad (5/5): Passable - Good staff. Facilities are fine. Breakfast supplied. Lot of construction work is going on in the area. So lot of dust.
• Aminul (6/5): Pleasant -
• Omar (10/5): Exceptional -
• Abdul (9/5): Superb - Service man Shuvo is very good.

Photos