Hotel The Al Aqsa
Location: Shamim Center, Zakir Hossain Road, Khulshi, Chittagong, bd
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience comfort and style at The Al Aqsa in Chittagong. Our 3-star hotel provides room service and a 24-hour front desk for your convenience. Relax in guest rooms equipped with a flat-screen TV, air conditioning, and a desk.
Delicious Dining
Indulge in a culinary journey at our on-site restaurant. Treat your taste buds to a variety of delicious dishes while enjoying the vibrant city views.
Convenient Location
Located just 15 km from Shah Amanat International Airport, The Al Aqsa offers easy access for travelers. Explore the city with ease and return to a cozy retreat at our hotel.
Book your stay at The Al Aqsa now for a memorable experience.
Policies
Check-in: 12:00 PM - 12:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Secured parking
- Garage
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe King Room
The spacious double room offers air conditioning, a seating area, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Body soap
- Shower cap
-
Superior Single Room
The single room features air conditioning, a seating area, as well as a private bathroom boasting a shower and slippers. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Body soap
- Shower cap
-
Twin Room
The twin room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and slippers. This twin room has a sofa, a tiled floor, a flat-screen TV and city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Body soap
- Shower cap
-
Executive Suite
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with city views, this suite also features air conditioning and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Body soap
- Shower cap
-
Family Suite
The air-conditioned suite has 2 bedrooms and 1 bathroom with a shower and slippers. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Shampoo
- Body soap
- Shower cap
Guest Reviews
- Nasir (10/5): -
- SAYED (2/5): -
- Daniel (5/5): Overall this hotel needs more upgrading and improvment - Location was really good Not clean enough, didn’t provide a hairdrier, no TV amd no hot water in one room. Too much noisy, you could hear loud all the traffic from early morning
- Md Fakhrul (1/5): -
- Md Fazle Hassan (5/5): -
- Mohammed Majedul (4/5): Rent was high and not according to standard - Room was spacious Washroom was very small. Hot water not available.
- uttam (3/5): -
- Nur (5/5): -
- Kazi Afrida (2/5): Front desk staff are rude and give a bad reputation to Bangladeshi hospitality. My husband is non-Bengali and this was h - The rooms had air conditioning, house keeping staff were friendly and polite and location was good for my family. The WiFi did not work. The toilet seat was broken. The TV was broken. There is no security on the hotel, anyone can walk straight to your room. The sockets in the room were broken and we relied on a portable charger to charge devices. Front desk staff and hotel manager were rude and argumentative. They tried to overcharge us from the moment we turned up for check in by giving reasons such as “we charge VAT a second time” which was illogical (I showed them the booking.com breakdown of VAT but they weren’t satisfied). They showed me someone else’s booking by a complete different name and said this is how much my stay will be which was almost 10k BDT over what I had booked on booking.com. I told them that isn’t my name or anyone I know but they said there was a spelling mistake. Although I’m not sure how ‘Afrida’ can be misspelled for ‘Mohammed’. Then tried to overcharge us by giving us a much higher exchange rate which I had to show them multiple exchange bureau rates online to get them to agree to the correct rate. We were charged the rate on the day we booked which did not agree with booking.com’s policy of using the rate on the day of check in. Regardless of what I showed them, they were incredibly difficult to communicate with even though I speak fluent Bengali and English. We left our stay 5 nights early because the front desk staff were constantly pestering for money in the days following check in when it was agreed we would pay the remaining balance (less deposit that was paid on check in) on the day of check out, as is normal with every other hotel. They are an embarrassment to Bangladeshi hospitality. It was my non Bengali husband’s first time in Bangladesh and the behaviour from the minute we walked in was appalling. Their behaviour ruined what should have been a lovely stay, displaying the helpful and kind nature of our people. We’ve been let down by this horrible excuse of a hotel.
- Samota (3/5): -
- Ahmmed (10/5): -
- Rahman (3/5): -
- Sami (10/5): -
- Debnath (8/5): -
- Mohammed (10/5): Exceptional -
- Islam (8/5): Very good -
- Jenan (1/5): Bad - Nothing but just the location Shower, room size, they don't have spa even they charged me more than booking.com.showed
- Saha (4/5): Disappointing - The breakfast was good. staff were friendly. The rooms were spacious I have taken 5 rooms. I have stayed there last year too and it was way better than now. This time none of the rooms had a fridge, none of the rooms were clean enough. I wasnt provided with a wifi password during my stay although they had wifi
- Md (5/5): Passable - The size of room was too small. Things were not good. No proper senitation system . Broken hand shower.
- Islam (8/5): Very good -
- Arafat (4/5): Disappointing -
- Hossain (8/5): Very good -
- Islam (8/5): Very good -
- Islam (10/5): Exceptional -
- Rahman (2/5): Very poor -
- Jalal (7/5): Good -
- Debajyoti (7/5): Good -
- Tawhidul (10/5): Exceptional -
- Monzurul (6/5): Pleasant -
- Thang (1/5): Front desk is so rude, i never come back - Location Too loud
- Thang (1/5): Front desk staff so rude,never seen before like hotel - Location To loud
- Tawhid (5/5): It’s practical to stay but not comfortable - Location Facilities
- Turgik (6/5): Pleasant - Their hotel was good, and the room was nice, but there was no hot water for tea and no sandals provided. Also, they charged me an extra laundry fee because oil got on the bed.
- Omar (1/5): Definitely not staying again unless it's an emergency and a last resort. - The location is fine. But the bed in the hotel was like a slab of wood. The hot water for the shower was not working and overall it's definitely a very budget hotel. But the most important thing is the bed was really bad like rock hard. The bed was terrible. The receptionist didn't know about the amenities.
- Md (1/5): Bad -
- Syed (7/5): Good -
- Nazia (6/5): Pleasant -
- Ashraful (3/5): This property will damage the goodwill of Booking.com - Rotten property. Door locks are broken. Broken vent in the wash room. Fridge doesn't work. Stuff are ill behaved. Bedsheets are stained. Interior color faded. Maintenance is totally absent. Please kick out this hotel from your listing.
- Ahmed (7/5): Good -
- Mohammed (5/5): Passable - Hot water system in bathroom needs update. Basin has no hot water
- Rizuan (2/5): Very poor - Normal Cleaning
- Abu (1/5): Waste of money. The facilities are not up to the mark. - Buffet breakfast was healthy. But there is more room to improve. I was so disappointed regarding the staffs behaviour and commitments as well. They didnt served the committed room as advertised. I and my spouse, decided never visit their property for short time relaxation.
- Anisul (3/5): Poor - No soundproof, extremely noisy room or gym facilities were available, yet they mentioned they had a gym and no welcoming fruits for guests. Even they mentioned they had one. I wanted to pay by card, but they did not allow me. It's the worst 3 stars I have ever lived.
- Sourav (1/5): Bad -
- Tahmeed (8/5): Very good -
- Paudel (6/5): Pleasant -
- Islam (6/5): Pleasant -
- Saeed (2/5): Not staying again - Hot water doesn't work, water pressures too low in shower, no window, average breakfast, too small room for price, everything looks just okay, not good for price.
- Al (6/5): For 4k you could have done better - During checking the front desk interaction with the staff and chechin process was smooth. Didn't had to wait longer within 10 minutes we got our keys. Location was okay. and there are some in food painting which was eye soothing. To start with the Wi-Fi was not working. Staff informed us the hotel was fully booked hence they could not connect our device. There was only a LED tv with only free Bangladeshi channels they were not HD. I asked room service to bing an ashtray at 3 PM but they simply forgot. I had to go to the lobby for it.
- Razib (5/5): Passable -
- Adv (8/5): Very good -
- Hossan (10/5): Exceptional -
- Shah (10/5): - Nice place
- Shopnil (10/5): Exceptional -
- Shopnil (6/5): Pleasant -
- Ismam (2/5): Very poor -
- Mokarrom (5/5): Passable -
- Shahrier (7/5): Good -
- Mohammad (7/5): Good -
- Rifat (7/5): Good -
- Abrar (5/5): Fair - Fair Overall food not good
- Ahtasamul (1/5): Not too good, online booking available and then staff says not available - Nothing Booking.com took the booking and hotel then rejected saying no rooms available however they did not cancel the booking officially.
- Hasib (7/5): Good -
- Nazmul (3/5): Poor -
- Mizan (5/5): Decent stay. Price was good and reception is quite nice. Bathrooms weren’t very clean - The reception service was very professional Rooms were not as per pictures. Wasn’t very clean, especially the bathroom
- Rhpbd (1/5): Bad bad bad, I highly recommend you dont go there. - So bad. I request that you don't go to this hotel. I found a cockroach in the bathroom. So much dirty room. The receptionist guy named Gourav is such a bad behaviour. The hot water is not working there. Air conditioning is not working there. I highly recommend you dont go there.
- Mst. (7/5): Good -
- Sm (10/5): Exceptional -
- Karim (1/5): Bad -
- Md (3/5): Poor -
- Islam (8/5): Very good -
- Feroz (1/5): Please do not stay at this hotel. Just waste of money. - Bogus. Bathroom feting's found broken and were not working properly, made a complain to the manager but got no solution. No sandals were supplied. There was a kettle in the room with some tea and sugar but could not find any plugs to connect it with. Farniture were very much poor in condition . Only very very amazing thing was they allowed us to check in in very early in the morning at around 6.30am. I do not see any way to improve the hotels service
- Muiz (6/5): Pleasant -
- Md (5/5): Passable -
- Munim007 (8/5): Very good - Staff Behaviour Location
- Rahman (6/5): Pleasant -
- Mihna (3/5): Poor -
- Mohammed (3/5): Disappointing - They provided me a room with attached toilet. The toilet has no hot water facilities. Informed this problem to the Manager, but replied that since the room is in top floor hot water from Gyser does not work properly. The hotle could have compensate me.
- Nuzhat (8/5): Very good - Cleanliness and staff Limited open space
- Aarudra (4/5): Disappointing -
- Emdad (7/5): Good -
- Asharef (9/5): Nice Environment for leisure - They're so cooperative, nice behaviour and top class service. Specially the food is awesome. It took one hour wastage dues to booking.com map location was wrong. After getting it seems very easy location.
- Nowshad (4/5): - First of all, they kept me awaiting at the lobby for 45 minutes even though I arrived past 2 PM check in time. The room was not serviced the next day when I returned to hotel from shopping outside. Nobody says sorry for any mishaps. Nobody says it will be fixed right the way. Breakfast buffet had very limited choice. I found a huge cockroach in the breakfast room in a corner next to my table. Service is really bad at this hotel. Stay away.
- Rahman (6/5): Pleasant -
- Sohel (6/5): Pleasant -
- Mohammad (7/5): Good - Location Facilities
- Rahman (7/5): Good -
- Arafat (9/5): Superb -
- Sohel (4/5): Disappointing -
- Niloy (9/5): Superb -
- Tazin (8/5): i was happy..keep it up - i love their decorations,the calmness and most importantly washroom was so clean well nothing much but i think they forgot to give shower towel .
- Md.magrub (10/5): Exceptional -
- Md. (3/5): Poor -
- Afifa (3/5): Poor - The location was convenient, the staff were very accommodating and helpful. The room was somewhat unclean and the bed was quite uncomfortable. There were large cockroaches in the room, but the staff promptly gave me another room when I asked. The price is definitely not worth the stay.
- Sharif (6/5): Pleasant -
- Niloy (9/5): Superb -
- Musfequs (8/5): Very good -
- Mohammad (7/5): Good -
- Sumon (10/5): Exceptional - Receptionist is very good, Reception staff service is very good her name is priti, check in check out is very fast, Break fast is good,my last night stay over all good, before I was staying wallpark hotel not better this hotel, Room bin broken,henger stand is also broken, please note this
- Rahman (5/5): Be more caring to boarders valuable time - Neatness Schedule of check-in was not maintained by them and we fell into troubles for this.
Photos
