Hotel Emerald

Location: Bišće Polje BB, Mostar, Mostar, ba

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Car hire
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Baby safety gates
  • Emergency cord in bathroom
  • Cots
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room features air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV with cable channels.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Baby safety gates
  • Sofa bed
  • Emergency cord in bathroom
  • Shower chair
  • Cots
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Konuk (10/5): - Everything was excellent. Rooms are very clean and cozy. Staff are friendly. Especially the breakfast was great, and all foods are helal. We excatly suggest.
• ilyas (8/5): Top - Services et emplacement Odeur égouts léger
• Jean-Charles (9/5): - Bel hôtel
• Claude Burnard (10/5): -
• Lejla (10/5): -
• Ádám (10/5): Tökéletes volt minden - reggeli bőséges, késői kicsekkolás (11:00) felár nélkül, szoba modern, tágas.
• Andrei (10/5): -
• AK (10/5): - Oda çok temiz ve düzenliydi Şehre biraz uzak olması dışında herhangi bir sıkıntı yok Gönül rahatlığıyla kadına bilir Otel çalışanlarına çok yardımcılardı
• Mohamed Osama (7/5): -
• Edina (10/5): -
• Celjo (10/5): - Hotel cist,osoblje jako ljubazno,hrana super. Sigurno biramo ovaj hotel i sledeci put.
• Mehmet Akif (10/5): - Çok temiz ve düzenliydi. Her şey vardı. Konforluydu. Çalışanlar çok sıcakkanlı.
• Novak (10/5): -
• Zoran (9/5): - Good bed 🛏️, quiet 🤫, good breakfast 🥞. Towels are like sandpaper.
• Eliane (9/5): Wir waren zufrieden - Das Frühstück war gut. Etwas lärmig wegen den Hunden
• Lamyaa (10/5): -
• David (10/5): - Todo fue perfecto. El hotel es muy limpio, cómodo y bien organizado. El personal es extremadamente amable y siempre dispuesto a ayudar. La ubicación es excelente y la experiencia en general superó todas nuestras expectativas. Sin duda volveríamos y lo recomendamos a todos. Lamento no haber podido quedarme más tiempo.
• Nico4321 (1/5): -
• Mohammad Humza (7/5): - Hotel was clean and staff were friendly. The Hotel was located near shops which made the stay easier. A supermarket, shopping plaza and fast food joints were all walking distance from Hotel Emerald. Breakfast food did not offer much variety. Hotel staff not available during night hours, only security who didn’t know much about admin related issues.
• Stjepan (10/5): -
• Beyza Nur (10/5): - Otel odasına girdiğim an beyaz sabun ve temizlik kokusuyla karşılandık. Her şey çok güzeldi. Çalışanlar çok kibardı. Ücretsiz otopark ve WiFi hizmetinden faydalandık. Herkese tavsiye edeceğim :)
• Ivaylo (10/5): - Много чисто и просторно
• Istvan (8/5): After a 9 hour drive we had a very pleasant rest here. Thank you - Professional staff, abundant delicious breakfast, pleasant room, cleanliness. These are the first things that come to mind about the accommodation. They welcomed me hours before the scheduled check-in time and did not charge me extra for it. The staff is very helpful. They are worthy of the **** star. Thank you. After checking in, there was a very strong chemical smell in the room, but after a thorough ventilation it was fine. The wifi signal only reached the door of the room. after that, it was no longer possible to use it after one step. But these are not major problems. Rather, they are just small things.
• Varga (9/5): -
• Zeeshan Shahid (7/5): - Very clean and tidy Its on a gas station so gives strange vibes.
• Irwan (6/5): - None Given the disabled room without prior notice!
• Sinitech Industries (10/5): -
• Bozo (10/5): -
• Nikatz (8/5): -
• Benjamin (10/5): -
• Marija (8/5): -
• Michaela (7/5): In Ordnung - Das Personal war sehr freundlich und hilfsbereit, das Zimmer ausreichend gross und sauber. Die Parkplätze vor dem Hotel sind kostenlos. Das Frühstück war in Ordnung, man bekommt im Restaurant neben der Tankstelle einen vorgefertigten Teller mit Käse und Wurst und Thunfisch, kann es sich also nicht selber zusammenstellenl. Die Umgebung, das Hotel liegt an einer Einfallsstrasse im Industriegebiet. Deshalb ist es auch recht preiswert.
• Abdelhakim (8/5): -
• Zdravko (9/5): -
• Biba (4/5): -
• Dmitry (3/5): Плохое - Только кофе Ужасный сухой завтрак , омлет как подошва, мало полотенец,мини-бар одно название , улучшенная кровать это две сдвинутых, половина каналов телевизора не работает,алкоголь в ресторане нет, двери такие что видно кто в коридоре ходит и так же слышно , окна болтаются от ветра .
• Hala (5/5): - الغرف نظيفة الفطور جداً محدود والبيض ناشف الموظفين تعاملهم جاف وسيء
• Muhammet Raşit (10/5): - Otel çok güzel odası geniş ve temizdi. Kahvaltısı açık büfe yeterli ve lezzetliydi. Çalışanlar kibar ve ilgiliydi herhangi bir sorun yaşamadık bizim için çok keyifli bir konaklama oldu. Hemen karşısında market vardı. Araç için ücretsiz park yeri vardı. Merkeze biraz uzak ancak aracımız olduğu için bir sorun yaşamadık araçla 5 dk da Mostara geçebildik. Çok teşekkür ederiz
• Sinitech Industries (10/5): -
• Krzysztof (10/5): -
• Hala (6/5): -
• Piersa (8/5): -
• Veix (10/5): - Tore personal, hea hommikusöök ja imeilus vaade ning kaunis tuba.
• عبدالعزيز (10/5): ممتاز وانصح فيه - الموقع ممتاز والغريب داخل محطة وقود اشكر الموظفة الأنيقة امنه يوجد مواقف سيارات لايوجد خصوصية في الإفطار حيث انه تابع للسوبر ماركت الغرف صغيرة جدا
• Saša (10/5): - Fenomenalno mesto za prenoćiti. Sve pohvale! Doručak izuzetan! Mesto na koje bih ponovo došao!
• ELIO (10/5): -
• Alaa (10/5): ممتعة - חדש מודירני נהדר
• Ermin (10/5): -
• Matea (10/5): -
• Begoña (7/5): - Las camas cómodas, baño limpio grande y bonito. Recién reformado. Tuvimos un problema de un ruido horrible en la habitación y no hicieron absolutamente nada para arreglar la.situacion. se hicieron los tontos como si no nos entendieran... Intenté cambiar de alojamiento pero claro todo lo demás carísimo y no pude dormir en las 3 noches. El hotel está a las afueras lejos en una gasolinera. No volvería.
• Adin (10/5): Fint hotell med bra frukost . Utmärkt läge mellan Mostar och Blagaj - Allt
• Baby (8/5): -
• aaish (7/5): - النظافه السرير لم يكن كنق بل كان مفرد متلاصق الاغطيه 2 صغيره لم تكن واحد كبير لايوجد مناديل بالغرفه وعند طلبهم رفضو ذالك عند الخروج فقدنا بطاقه دخول الغرفه وتم تغريمنا 10 مارك وهذا لايستحق من أجل بطاقه
• Nur (10/5): Great - So close to the mall, markets, city center, restaurants etc. Also they have parking spots with security cameras. There is a gas station and car wash under the hotel which comes in handy when you travel with your car. Breakfast was delicious, and a huge thanks to the lovely receptionists and housekeepers who were all so kind, friendly and helpful. Definitely worth the money and thanks to them we had a great 3 night stay in Mostar! ♥️
• Anne Lot (9/5): Heerlijk - Heerlijk plekje! Beetje gek zo boven een tankstation, maar eigenlijk heb je daar totaal geen last van! Ontbijt was echt meer dan prima, personeel was erg aardig. De wifi deed het niet altijd even goed, maar dat kwam vooral omdat de deuren/muren iets te goed geïsoleerd waren, op de gang deed de wifi het perfect. Je hebt wel een (huur)auto nodig om naar het centrum te gaan!
• Nour (8/5): -
• SABBAGH9876 (9/5): - السعر مرتفع جدا
• Marija (10/5): - Osoblje jako ljubazno, Hotel nov,uredan i čist.
• Raghu (10/5): - Rooms are clean and good staff Far from the main center
• Sadeq (9/5): -
• Adam (9/5): - The hotel was very clean and spotless The room was huge and very comfortable. The staff were friendly, kind, helpful and attentive. They changed the bath towels daily and cleaned the room every time we went out. There’s free parking The air conditioning worked perfectly, which made the stay even more comfortable Highly recommended! It’s far from the city center, which made getting around inconvenient
• hadeel (1/5): - الغرف جديدة اولا الفندق يقع فوق محطة وقود معاملة موظفة الرسبشن ،كان ببداية الامر نقاش مععهم حول ضريبة المدينة فكان لدينا بعض الاسئلة قامت بالرد علينا بطريقه غير ادبية بمعنى اذا لا تريدون يمكن الغاء الحجز ،وكانت بجانبها موظفه اخرى كانت تضحك كأن الامر مضحك للغاية ،عندما توجهنا لها بان هذا امر غير اخلاقي دخلت الى الغرفه دون اعتذار ،وكلما دخلنا الفندق لم تكن ترحب بنا ،وبعد ليلتين قمنا بعمل التشيك اوت وتسببوا لنا بمشكلة ان المناشف في الغرف ناقصة ، لقد استفزنا الامر وطلبنا منهم تفتيش الحقائب ،لكن بالنهايه اعتذوا وقالوا ان هذا خطأهم
• Sevim (8/5): Gerne wieder - Hilfsbereite Receptionmitarbeiterin
• Taha Cagri (10/5): - Very Clean, Smiling Faces and Amazing Breakfast Location a little far from Mostar Old Town. But Hiring Car is a great choice.
• Mohammed (8/5): اقامة جميلة وهادئة - الفندق يقع خارج النطاق العمراني لمدينة موستار حيث توجد المدينة القديمة بل والمناطق الجديدة التي تحيط بها حيث انه يعتبر عند مدخل المدينة وهو عبارة عن فندق مع محطة بترول. يخدم ايضا هذا الفندق مطعم يقدم انواع مختلفة من الأطعمة على طول الوقت. مقابل الفندق يوجد سوبرماركت بينقو المشهور عندهم وايضا بعض مطاعم شاورما دونر المشهورة في البوسنه. الغرف صغيرة نسبيا وهي معقولة لمن يريد المكوث يوم او يومين والتبريد فيها ممتاز ونظافتها جيدة. دورات المياه جيدة مخدومة بالشطاف الذي في نفس حوض الحمام. الإفطار رغم انه محدود إلا انه مقبول ومتنوع بشكل لابأس به. ربما بعدها عن المركز والخدمات
• azeez (8/5): - ماشي حالو
• Gökhan (9/5): -
• abdalalah (5/5): فندق داخل محطه - الموقع داخل محطة بنزين المكيف لايعمل وانا اتصلت علي الاستقبال وحظر الفني ولم يفعل شي المكيف مرتبط بحساسات يعمل لفتره قصيره ويتم الفصل ومستار منطقه حاره
• Madeleine (9/5): -
• هاني (10/5): -
• Shelley (7/5): - Das Zimmer war mit allem ausgestattet und super sauber. Das Personal könnte noch ein bisschen freundlicher/hilfsbereiter sein (als wir zum Beispiel nach einem Taxi für in die Stadt fragten, mussten wir das anschliessend selber organisieren umd erst bei einer weiteren Nachfrage wurde das übernommem)
• Tarek (7/5): Over all not bad - It was very clean, and the stuff were more than great The shower water pressure was very weak and not hot enough, The towels was smelly
• Owieda (1/5): -
• Emrullah (9/5): - Sehr gut Super Hotel sehr sauber
• Abdullah (7/5): Good for short stay - The restaurant has halal food. Some toilets are laking on the below ones when taking normal shower!!
• SALEH (10/5): - ممتاز ممتاز
• Ibrahim (10/5): راعونا في الأسعار - الفندق قريب من المحطه ..والموظفون كأنو ودودين السعر مرتفع بنسبه للمكان
• Ajdin (5/5): Nothing more but a drive through 3 star motel/hotel with a bad brakefast - The rooms and toilet were as expected and meet European standards. Very clean and new. Location was ok but there is better. First when you come to the hotel your not greeted properly at the reception. Second the parking space is open not gated at a local gas station so when you come in at night you have to go through the gas station kind of strange. When you come to the room you are also made aware in the welcome folder what your charges will be if you damage anything in the room to the slightest detail, I think that’s very weird we have been to many hotels have never experienced that before. The brakefast is horrible does absolutely in now way meet European standards especially not a 4 star hotel. There is much better hotel options for that price.
• Ahmed (9/5): -
• Matic (10/5): - Lokacija, prijazno osebje in odlična postelja z lahkoto bi ostal več dni.
• YAKUP (10/5): -
• Salvatore (9/5): Piacevole soggiorno - Struttura moderna e ristrutturata. Posizione fuori dal centro ma ottima per chi viaggia in auto, con parcheggio disponibile. Camera ampia. Colazione servita direttamente al tavolo senza buffet.
• Khalid (8/5): - النظافه والتكييف ممتاز جدًا
• idris (10/5): -
• Mohammed (8/5): -
• Majed (10/5): - الفندق نظيف جدا. الافطار جيد جيدا ومتنوع . الاستقبال ممتاز ومتعاون ومبتسم اتحدث عن الموظفة سلمى . لا يوجد شطاف في الحمام لا يوجد رجل لحمل الحقائب علماً بأن سلمى حاولت المساعدة مشكورة .
• sari (8/5): -
• sari (8/5): -
• Harun (10/5): -
• luisfreid (7/5): - La atención de las recepcionistas La habitación tenía una gran columna, no tenía buen tamaño. El hotel no tenía un lugar para estar (leer, etc) y está un poco alejado del centro
• Goran (10/5): -
• Ulrich (9/5): -
• Robert (9/5): -
• Kovačević (10/5): -
• Dragan (10/5): - Po dolasku, dočekale su nas vrlo ljubazne gospodične na recepciji. Soba je bila vrlo uredna i čista, kao i kupaonica. Kreveti su bili vrlo udobni, osim pomoćnog ležaja za dijete, on bi ipak mogao biti udobniji. Doručak je bio relativno skroman, ali ukusan. Osoblje restrorana također vrlo ljubazno i uslužno. Hrana po narudžbi iz restorana, cijenom i kvalitetom čista DESETKA!!! Hotel smješten malo izvan centra grada, ali nama je čak i odgovaralo jer nije u gužvi, a sve potrebno ima ili u hotelu ili u krugu 50m od hotela. Ako budemo opet na izletu u Mostaru, znamo gdje ćemo spavati! 😉 Dječji pomoćni ležaj, malo pretvrd ( neudoban )
• Andrej (10/5): - Everything is greate. Nice staff, good breakfast and nice position, arround city center. Maybe private and secure parking.
• Mikail (9/5): Konumu çok iyi Mostar köprüsüne yakın. Kahvaltı dolu dolu ve çok lezzetliydi - Konum ve kahvaltı
• Adnan (7/5): -
• Saffet (9/5): - Hotel ist neu, sauber und sehr gut ausgestattet. Personal ( Selma und Edi) waren sehr nett und hilfsbereit. Lage ist sehr ruhig ein bisschen außerhalb der Stadt. Für die Leute, die mit dem Auto unterwegs sind, sehr empfehlenswert.
• Ivan (9/5): -

Photos