Stay in Marylebone

Location: Harrowby Street, London, gb

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Ironing service
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Outdoor furniture
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Deluxe Apartment

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible apartment has a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Apartment with Garden View

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Apartment

  Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector
  • Air purifiers
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Anna (2/5): nie spełniał oczekiwań. Nie polecam - w ciągu naszego pobytu dwa razy zepsuła się pompa wody, co spowodowało wielogodzinny całkowity brak wody i prądu. Nie można było korzystać z łazienek, toalet i kuchni. Podczas awarii utrudniony był kontakt z biurem i administratorem. Nie odbierali telefonów, nie odpowiadali na sms. Na zgłoszoną wieczorem awarię odpowiedzieli dopiero następnego dnia po godzinie 9:00. Okolica bardzo głośna szczególnie w nocy, ponieważ budynek sąsiaduje z pubem i kasynem, z którego przez całą noc wychodzą bardzo głośni klienci. Klimatyzacja w sypialni była bardzo głośna, w nocy nie dało się spać jak była włączona.
• Umar (8/5): -
• Shahaboddin (10/5): I was relax there - Everything perfect. Specially Benjamin was great. Nothing to say.
• laurent (7/5): On a eu du bruit des locataires du dessus - L’emplacement Le clic clac du salon totalement inconfortable et appartement sombre
• Diallo Camara (9/5): Très agréable de façon globale ! Nous le recommandons vivement ! - Emplacement idéal, proche de toutes commodités. Communication parfaite avec l'hôte très sympathique. Tout peut se faire à pied, les transports sont très pratiques, bus, métro, taxis... Restaurants ouverts très tard. L'appartement est très propre et très fonctionnel. Le bruit des voisins juste insupportable mais qui ne dure pas trop longtemps heureusement. Le canapé-lit est très inconfortable. Le matelas est très fin, il est difficile d'y dormir.
• Reine (8/5): -
• Shantanu (7/5): -
• martin (9/5): - A lot of space, which is not common for this price in London. Walking distance to several metro stations, bus stop was just behind the corner. Close to Hidepark. A lot of restaurants and shops around. Kitchen was well equipped. Bathroom had everything necessary, but it was bit dated.
• Charles (1/5): We simply had a terrible experience and constantly had to correspond with Jerimach to fix these problems.for $375.00 a - Nothing about the management is good We were taken by a potter by car who spoke little English. When we arrived the internet was not working as well as the air conditioning. Two days into our stay the hot water heater didn’t work and the air conditioning shut down. We complained to the Manager, Jeramiah, but to deaf ears. I would never recommend this place and Booking.com should remove this organization from their website
• Natalia (10/5): Wonderful stay, would stay again - So central and easy, and Jeremiah the house manager was extremely helpful! Nothing
• Peter (3/5): Great location poor property - Location Property not well maintained , its a very cheap reno. Internet poor person looking after property did not know how to fix problem. It rained one night as a result the ceiling leaked ,it was not fixed during our stay.
• Rakan (10/5): Exceptional -
• Langer (10/5): Exceeded expectations!!! - I had an absolutely wonderful stay at this London apartment. The location couldn’t be better right in the heart of the city with easy access to public transport, great cafes, and major attractions. It made exploring London effortless and enjoyable.
• Jonathan (8/5): convenient - location basement property
• Caroline (9/5): Spotless, roomy, convenient, tasteful, generous basket of goodies on arrival, well tooled up kitchen -
• Kristiana (10/5): Great stay - I recently stayed at this apartment and had a fantastic experience overall. The location is absolutely excellent close to everything you could need, with great transport links and local amenities just a short walk away. The apartment itself is beautifully decorated to a very high standard, with stylish furnishings and a modern feel throughout. I especially appreciated that the kitchen was fully equipped with everything I needed it's always a bonus when even the little things are provided. The bed was extremely comfortable and made for a great night's sleep. Highly recommended! My only suggestion would be to consider replacing the sofa bed. It’s seen better days and has definitely lost its comfort but that’s a small detail in an otherwise wonderful stay.
• Alan (7/5): Very good find. - Well appointed apartment. Great location. Excellent communication from host and easy to access. Haq was very professional and helpful to deal with. Highly recommended.
• Sunny (10/5): Brilliant. Will use them again 100% - Haq let us check in early and was very friendly. Apartment was spacious and clean and they gave us a free upgrade to a bigger room. I will definitely use them again. Thanks guys and especially Haq
• Filip (10/5): My stay was comfortable and enjoyable – everything met or exceeded my expectations. - The atmosphere was peaceful, the design was tasteful, and everything was clean and comfortable. I really appreciated the attention to detail and how everything was arranged to make me feel at home.
• Bozhidar (8/5): Great for 2 people, not great for 4 people - We recently stayed at this property, booking for 4 people. While the bedroom was great, we were extremely disappointed with the convertible couch. It was in terrible condition and not suitable for sleeping. I would be personally ashamed to sell this as a sleep option. Additionally, when we arrived late at night around 1am, the couch was not prepared for sleep. This was a minor inconvenience, but given that we had booked for 4 people, it should have been taken care of in advance. Overall, while the bedroom met our expectations, the condition and preparation of the convertible couch significantly detracted from our stay.
• Iordanis (10/5): Perfect Stay - Loved it - Highly Recommended. - Friendly staff and very responsive. Great Service. Super cosy, clean, tidy flat ! Highly recommended.
• Avila (10/5): Amazing commodity. - the satisfaction of arriving at a stylish apartment, designed to offer you a personal and comfortable space amidst the London dynamism. The apartment , often impeccable and well-equipped, become your own urban sanctuary, providing you with the freedom to feel right at home. the comfort of having a cozy living room to relax in after a day of exploration, a functional kitchen if you wish to prepare a meal, and bedrooms that promise privacy and rest. from your window, you can observe the vibrant life of a London street or the tranquility of a nearby square, connecting you with the spirit of the city. The real gem of staying in a centrally located apartment lies in its strategic location. Consider the incredible advantage of having the wonders of London just a few steps away! An evening stroll admiring the glow of the London Eye or enjoying the atmosphere of the South Bank? Completely within your reach! A morning dedicated to exploring the invaluable collections of the Victoria and Albert Museum or the Natural History Museum, without the need for long journeys? A supremely convenient , with the flexibility of your own space, aventure out to one of the charming nearby cafes. The idea of wandering through the historic streets of Westminster, visiting Westminster Abbey, thanks a lot for everything Park Lanes Apartments !
• Anonymous (10/5): The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled -
• Michael (6/5): Very good position Spacious appt way below its great potential because of very poor build quality and maintenance Note t - Very spacious We we’re upgraded due to ‘maintenance issues’ at the one we booked. This one had maintenance issues as well - a nice feel but very poorly maintained and finished. Management very responsive and immediately attended to the TV problem mentioned below Very shoddy finish with a list of things that did not work including both TVs when we arrived. No plugs in sinks. Power points not working Lamps positioned with no power point. Painting and caulking/filling very badly done.
• Victoria (7/5): Good - Location was fabulous, staff were so helpful and responsive in looking after our bags ahead of check in and when the water went cold. Possibly a little more shabby than the photos suggested. The windows are single pane, so you hear a lot from the street. We got a great price on this place, but of we'd paid fill price we'd have been disappointed.
• Paul (8/5): Great location, good service from Mr Haq - Location is great! Bathroom needs improvement
• Sousa (10/5): Exceptional - Great location. Super clean and spacious apartment. The staff was super friendly. Thank you PLA for the quick checkin.
• Jenny (10/5): Pleasant, homely stay - The property was clean and was in a location close to a range of restaurants and shops. The house manager was friendly and polite when contacted for enquiries once booking. N/A
• Lucie (8/5): Bright airy apartment with a nice kitchen. - Bright open space with comfortable beds. Very clean and airy. Nice kitchen with everything we needed. It was quiet but there was occasional street noise at night - ear plugs helped.
• Dusan (1/5): mice running around - generally good location. at some point we had mice running around. They entered apartment through the whole in bathroom and property manager wasn’t picking up our calls. Sofa bed in living room was horrible. On the last they, they offered us to leave our luggage at some weird place far away from the apartment.
• Vicky (6/5): Good value, as described - I spoke to a gentleman on the phone to get the keys from the lock box It would have been easier if the lockbox code was sent to me. I had an appalling experience regarding paying for the property. With booking.com usually the payment is taken from my card. I arrived at 7pm and went straight out to a special dinner which is what I travelled to London for. I had calls late into the night threatening me I’d be locked out of the apartment if I didn’t pay. I’m sure this was a one off but wasn’t great
• Lucy (1/5): Bad -
• Karen (8/5): Very good - Good location Stairs very steep with children
• Paula (7/5): Nice and clean apartment, well located but bad isolated - The apartment was very comfortable and clean, the location was very good, close to the bus stop and the tub. Bad isolation. You could hear all what people from other apartments (top and bottom of the one we stayed in) were doing (what they talk, sing, the music they were listening, even some intimate noises). Some nights were very loud so it was difficult to rest, specially with a 2 year old.
• Saeed (10/5): Overall, my stay was excellent — comfortable, well-managed, and made even better by Haq’s outstanding support. - I had a wonderful stay at Park Lane Apartment — the place was clean, comfortable, and in a perfect location. It offered everything I needed for a relaxing and convenient visit. The facilities were well-maintained, and the apartment had a warm, welcoming feel that made it feel like a home away from home. Special thanks to Haq, the manager, whose professionalism and kindness truly stood out. He was always available, responsive, and incredibly helpful throughout my stay. Haq went above and beyond to ensure everything was smooth and enjoyable. I highly recommend both the apartment and Haq’s exceptional service. I would definitely stay here again!
• Joao.loff (7/5): Good - My review won't be totally accurate because we were switched to a larger apartment very near this one, on Crawford Place. I can only speak about it: very spacious, with two bathrooms, amazing windows with lots of sunlight and some view, functional kitchen, large TV, everything in working order. The location is great, very near Marble Arch, Hyde Park and Baker St, lots of supermarkets, pubs and restaurants nearby. Very friendly assistance and helpful instructions for entering. Some details are very much in need of improving: the bedrooms didn't have blackout curtains and the daylight woke up us way too early. The apartment also feels worn out and outdated, with some flaking paint and a lack of power outlets on the bedrooms. Some cold lights on the ceiling cut off some of the mood.
• Alan (6/5): Pleasant - I didn’t know the property was a basement property. That should have been communicated in advance. Otherwise all good.
• Sarah (10/5): Exceptional -
• Jeff (6/5): Pleasant -
• Sarah (10/5): Exceptional -
• Ferraz (10/5): Exceptional - Everything was nice and clean
• Susana (10/5): Exceptional - Very well located apartment and clean ☺️
• Julen (10/5): Exceptional - My stay was excellent ! I was greeted by the friendly house manager who did his utmost to make me feel welcome and tend to any needs I had. The apartment itself was superb. Well decorated with a modern feel to it! I really liked the location with it being walking distance to Hyde park and Oxford street. Highly recommended!
• Louise (1/5): Vey disappointing and not somewhere I could stay! - Nothing! I went to the Apartment. It was very disappointing. The front door lock is damaged. In the Apartment the noise from upstairs was ridiculous. Children screaming, adults shouting and stomping around. There is no way I could have got any sleep. I have had to leave and have booked into a hotel. I will be submitting a formal complaint and request for a refund but not even had a reply!
• Sarah (10/5): Amazing!!!!! - There was absolutely nothing we didn't like. We've booked again. 10**** PLUS
• Kevin (8/5): Very good -
• Turki (10/5): I will stay in the same apartment whenever I visit London. - The location is exceptional, near by the shopping, restaurants, and cafes. The entire apartment was clean. Services like towels, coffees, showers products, and cooking equipment were available. Overall, a great experience that made our trip in London even better. Maybe a bigger sofa in the living room.
• Ionela (10/5): Exceptional -
• Kyle (9/5): Superb -
• Oliver (10/5): Exceptional -
• Nicolas (8/5): Very good -
• Mohammed (9/5): Superb - Location and cleanliness also the open terrace
• Akash (10/5): Perfect location for London. - Great location, very well furnished.
• Rosalind (8/5): - In a great area which made getting around easy.
• Jeremy (9/5): Comfortable clean and cosy apartment in a central location - Quiet location and yet very central. Comfortable cosy apartment You could hear people walking upstairs on the hard floor after midnight and again early morning, which woke us up. There were enough coffee pods just for the first morning for the two of us. I messaged to ask where I could get some more and the host said he would deliver some but then didn't bother.
• K (10/5): Exceptional - Very well equipped. Lots of towels and toiletries. I was very comfortable. I was travelling alone and felt safe. I was given a great black Friday price. The accommodation was well located to walk to sights and tube station. I would stay here again. Nothing.
• אברהם (10/5): Amazing - Everything was more than perfect To be honest nothing to say
• Jaco (10/5): nice days in London - location no objections
• Jonathan (10/5): Great stay, will be back! -
• Oren (10/5): next time for sure - All ... good location
• Mario (4/5): Disappointing - If you are not willing to provide a decent bed for all then you shouldn't advertise it as an apartment for 4 persons. Not accomodating at all. One of us had to sleep on the floor. We asked for an extra blanket, never recieved it.
• Ville-matti (4/5): Disappointing - Very noicy neighbours. It was hard to sleep and that is not good on holiday
• Sian (9/5): Great spot for 10 days in London - Great location. Good space. Close to Paddington Station which is great if you catch the Heathrow Express. Walking distance from parks. Responsive managers. Comfortable beds. Had everything you need. Everything was fine
• William (1/5): Worst hotel / apartment stay in 37 years of (frequent) business travel - the host allowed us to drop bags before official check in time Uncredibly noisy toilet cistern pump No hot water for shower Being told off by the "host" over the phone how to fix the boiler problem and then being told off for complaining about the noisy cistern pump and no hot water. The "host" refused to reply to my written complaint despite sending 3 times over a week
• Jared (8/5): - Good space for a family to stay with good amenities. Bathroom seemed to be in the middle of repairs and smelt badly but overall it was a good place to stay and handy location.
• David (10/5): Best apartment in london - Amazing apartment very large with a massive TV. Jeremiah and louis were very friendly and made the checkin process / deposit process a breeze they deserve 10 stars. I felt so welcome. N.a
• Denny (10/5): I definitely recommend and will visit again. - Had a great time Everything was clean and nice Great location
• Cemal (10/5): Great layout - Balcony was nice, seemed like a new place and the lighting. Noice from outside, people parked up in cars doing what ever they are doing until early hours of the morning. Wasn’t too bothered
• Carolina (8/5): Very comfortable. Clean. Great location - Location and that it was very comfortable. Had everything you need There is only one bathroom which is ok, but there was never enough hot water. It was never enough hot so it wasn’t pleasant to get a shower. It felt always quite cold.
• Cheryll (10/5): Lovely apartment, very good value. - very spacious and clean
• Ersin (9/5): Superb -
• Judith (6/5): Pleasant - Some maintenance issues I noticed on my stay (which took the rating of the property below the level expected for price): broken light on the stairway passage between bedroom and bathroom; broken cooker hood (no fan or light); no batteries in the TV remote control. I think that a ground floor property in central London should be left for occupation with the sash windows locked (not all unlocked and accessible as I found - some renters would not necessarily think they needed to check this for security).
• Hannah (8/5): Very good -
• Simon (9/5): Super location - Lovely basement flat with a small terrace. All perfectly fine in a great location. Tea and coffee, plenty of toiletries. Clean and tidy we had a good stay! Couple of minor maintenance bits, like showerhead stoppers missing. Maybe a large bath towel. Upstairs neighbours can be noisy at times banging about but nothing major.
• Maria (9/5): Superb - The basement flat, well situated, was good for our 1 night stay. Well equipped, nice design, good value for money
• Fergus (9/5): Superb - Jeremiah was the manager on duty, very good service, he was available at all times, allowed us leave our bags at site before check in. He was great. Site was clean and well equipped to be fair, and the price can't be faulted For some reason we thought that we were going to be in main apartment block, must have misread booking, harrowby street was fine however. Jeremiah helped us out big time
• Benjamin (10/5): Lovely accommodation - Great location and a comfortable stay. The property managers were very polite and friendly. I highly recommend staying here.
• Junior (7/5): Good - Everything was okey and lovely No complaints
• Kelly (3/5): Poor quality claiming to be Deluxe with dodgy management - Unfortunately we don’t have much nice to say The fittings & amenities were poor quality. The sofa bed was unusable. Linen was missing. The bathroom was not clean. The neighbors above were so noisy - we felt afraid. We left after one night. The property claimed we were a no-show to avoid a bad review. We never got a refund.
• Valérie (10/5): - Bel appartement très bien situé avec une charmante petite terrasse privée. Il n'y a pas d'air climatisé et la navette vers l'aéroport n'est pas gratuite contrairement à l'annonce . Le personnel est gentil et répond rapidement. On a même pu devancer le check-in. Épicerie, resto et autres boutiques tout près. Je le recommande.
• Avi (10/5): Great flat. Great location and even better service - The flat was excellent. Best location possible, the check in was easy, the place was super clean and the service was amazing. Next time we are in London we will definitely be staying there again Nothing
• Rebby (10/5): Great Stay. Would definitely book this accomodation again. - As has happened before, I needed to organise a late check-in as I had a business event that had ran over. The guy who met me at the property was super helpful and accommodating. The property was very clean and comfortable and had everything I needed.
• Ahmed (1/5): Good place to waste your money and your vacation, together - Worst experience in a basement apartment under the ground in London rats wouldn't live in it. It was mentioned that there is an air-conditioner and we discovered it only a ruined cooler !! It's not a hotel or even a motel. It's just a studio sneaking from Airbnb to Booking.com, not worth any penny.
• Tariq (6/5): - Good area! But...Expedia advertised free airport shuttle which was not provided despite repeated followups.
• Fiona (9/5): Superb - Location excellent, very clean, great contact and support to find location and leave luggage The bed settee is not very comfortable in sitting. Main bed is perfect
• Peter (10/5): Exceptional - Our host, Benjamin, went out of his way for us. My high scores reflect his attention to detail. He even arrange for a bottle of Prosecco for our arrival. We had a fabulous time.
• German (7/5): The impression of the stay largely depends on the hospitality of the apartment owners. :) - We stayed for 7 nights in an apartment with a terrace. The apartment is conveniently located, close to the tube. There are two supermarkets nearby. The apartment is clean and situated on a quiet street. The kitchen is well equipped, just like at home. There is everything necessary for cooking a full breakfast. It was nice that they prepared a gift for us: a box of chocolates and several capsules of coffee and tea. There was enough shampoo and shower gel for the whole week. The shower had good water pressure and there was always hot water. The impression of the stay largely depends on the hospitality of the apartment owners. Many thanks to Benjamin for his constant availability and willingness to help with any issue. They forgot to prepare bathrobes for us and there were not enough towels for three people. There is no towel dryer in the bathroom, so the towels did not have time to dry during the day. We wrote to Benjamin, and on the same day we received everything: bathrobes and sufficient number of towels. Additionally, our apartment was cleaned for free on the fifth day of our stay, which was also nice. I really liked the terrace, where I enjoyed a cup of coffee every morning. Not everything mentioned in the apartment description was available. There was no wardrobe/closet at the apartment, only a hanger. Maybe it's enough for a couple of days, but for a longer stay, a wardrobe is more convenient. There was only one electricity socket by the bed on the side where the only side bed table is located. But the night lamp was plugged into this socket. So, either the lamp or the mobile phone could be plugged in for charging. There was also another socket near the floor, far from the bed. There was no socket in the bathroom for using a hairdryer. There were no hooks in the bathroom at all. Towels and robes had to be placed on the toilet lid. But I think this is easy to fix. In a few days of our stay, we found out that there was no air conditioning system in the apartment. Benjamin explained that they provide a portable air conditioner, and his colleague brought us a mobile AC and installed it. It was the first time I had seen such an air conditioner with a pipe in an open window. The air conditioner was installed in such a way that it was impossible to get to the bed (see the photo). I had to move it to the side to have access to the bed. It would have been better if they had provided a fan. Maybe we were just unlucky, but we couldn't rest for three nights in a row because of our noisy neighbors upstairs. We heard them swearing loudly until 11:30 pm, moving furniture, and their children were probably jumping from chairs to the floor. There is no soundproofing at all in the apartment. The ceiling is like cardboard; the whole apartment shakes. Once we woke up at midnight because they dropped something on the floor and were woken up at 5 am by their alarm clock. I decided to ask Benjamin for help. He was kind enough to talk to the neighbors on the same day, and they started to behave more quietly.
• Sandra (10/5): Exceptional - Excellent apartment in a prime location, very comfortable and cozy with all amenities that one needs. Friendly and amenable staff too.
• Eli (10/5): Beautiful flat. - Fantastic apartment. Excellent location.
• Frank (10/5): I enjoy my stay at the property,I hope to be back again the staff of the property are friendly especially Benjamin - Neatness Neatness
• Ethan (10/5): Enjoyable, hassle free, clean, great location! - Very spacious, clean, central location, easy to book and enter! Really nice host, Cleaning had been done to perfect standard ! I was very satisfied with the accommodation, its really the best location and best host and apartment would defiantly be booking again with PARK LANE APARTMENT's
• Agemian (10/5): I would highly recommend anyone looking for an amazing stay to book with Parklane Apartments! - The hosts were extremely responsive. The apartment was beautifully well kept. The location of the apartment was amazing. Everything was in perfect order. I genuinely enjoyed all things about my stay and this apartment! Honestly not much. Everything exceeded my expectations!
• Daniel (10/5): Hosts go above and beyond - The apartment was outstanding! Well located, clean, and the owner/manager were extremely prompt and responsive to our questions, check-in needs and requests. We loved that the space was divided into 3 separate rooms, with doors between, so some family members could sleep while others were awake and talking/working. We also liked the attention to detail, including bathrobes, disposable slippers, and a welcome basket with chocolate and treats that made the kids very happy. Most of all, Benjamin was exceptionally helpful with our luggage storage. Not only did he pick up the suitcases from the apartment to store them in his office till our flight, but when we had a major unexpected delay that prevented us from picking up the luggage in time for our flight, Benjamin actually got in an Uber with 8 pieces of luggage and brought the suitcases to us on the other side of London! And he did it so graciously and kindly! Thanks to him, we just made our flight! We would definitely stay here again and recommend it highly! It felt like staying with a friend, even though we had never met before. Above and beyond all expectations! The front door seems to have swelled, and was a bit hard to close.
• Muhammad (6/5): Good - Property is good but need to mantinence Bath room need to mantinance Same
• Farooha (7/5): The apartment was nice and clean. However, it should be highlighted that there are stairs to go up the apartment and ano - The location of the property. The stairs are inconvenient for moving luggage.
• Sid (10/5): Great location even better services - Excellent team professional service will be back
• Önder (4/5): The apartment is way too overpriced. - The location is within of 500 meters to the next metro or bus station. The rooms were clean. This apartment is not suitable for a family with 2 parents and 2 adult kids It was told that 4 persons can stay there but there are big limitations in comfort, The double bed for the parents is comfortable but the 2 sleeping places for the kids are bad. One room with a single bad has a penetrant smell, which is most probably coming from the bathroom pipes, which are accessed through an aperture in this room. Hence the kid had to move the matress and sleep in the adults room. The second kid slept on the sofa in the living room which was not comfortable at all. It had a bar right underneath the cover which almost "broke the back". All in all this apartment was paid for 4 but it only has the value for 2 or max. 3 persons, if one person has no sense of smell at all. The bathroom needs somehow a revamp. The door locks didn't seem to be very safe to me, Frankly speaking each day I was wondering whether today someone broke in to the apartment during our absence. By the way: it is mentioned that the apartment has 100m2 but 40% of it are the stairways therein.
• Debbie (7/5): It was alright, comfy beds & good location but for amount of money spent I’d prefer a hotel - Location, within close proximity of Oxford Street and Hyde Park. The apartment has plenty of space, over 2 floors, storage and comfy beds. The bathroom facilities. The flush of the toilet and refilling of the water makes a lot of noise. There’s a smell of damp. A heated towel rack would be ideal. The shower water pressure isn’t great. The main bedroom windows are not double glazed and we were woken several times by “boy racers” revving their engines.
• Ahlek (1/5): Bad -
• James (5/5): Passable -

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