Coliwoo Orchard - CoLiving

Location: 2 Mount Elizabeth Link, Singapore, sg

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• BBQ facilities
• Safety deposit box
• Hot tub/Jacuzzi
• Shared kitchen
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• Television in common areas
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Deluxe Queen Studio

  The double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that has a refrigerator, kitchenware, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Deluxe Single Studio

  The single room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The well-equipped kitchenette has a refrigerator, kitchenware, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Master Double Studio (Kitchen Outside The Room)

  The double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Standard Studio (No Window)

  Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Grand Studio

  The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and an electric kettle. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Master Double Studio No Window (Kitchen Outside The Room)

  The double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Master Single Studio ((Kitchen Outside The Room)

  The single room offers air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The single room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Alcove Studio

  In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The double room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

• Premier Studio

  The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access
  • Key card access

Guest Reviews

• Srishantha (8/5): -
• James (10/5): Overall the place is pretty good and facilities are very good - Security, location and the environment Front desk not working 24 hours also cleaning done every week instead of every day
• Hidekau (9/5): Cool -
• Kathleen (10/5): -
• Stephen Paul (10/5): Another great stay at Coliwoo - my second home. - My second stay here. Really clean and well maintained. Excellent staff on the front desk who are friendly and very helpful. Very good value and location. Short walk to the nearest MRT station Orchard. Nothing.
• Alexandria (9/5): Excellent facilities, location and room :) - The room was excellent - a lot of reviews talk about how small the room is - it is on the small side but has loads of storage so it’s less noticeable and the (single) bed and shower are very spacious which makes a big difference. The lounge room is ideal for studying/working in, the coffee machine made good coffee (and it’s free which of course makes it taste better), the pool is lovely and the location is fantastic! Only negatives are small things - there isn’t anywhere to hang up clothes that you can’t tumble dry after a wash which would have been nice especially when the rooms are on the colder side with the air con. The dial on the washing machine was very glitchy and it was very difficult to select a setting but got there in the end. There is no bin in the kitchen so if you cook anything you have to use the bin in the bedroom and you don’t get extra bin bags - you only get the two new bin bags a week when they clean which is not really enough. I think it is mentioned somewhere on the website and at check in but the weekly clean they do is very limited, only cleaning the floors, sink and toilet. They don’t change bedding or towels so you need to bring/buy laundry pods and wash and dry these yourself, which is important to know about before hand. Finally, they only give you one toilet roll for your stay so you would need to get more if staying for longer. But overall it was an excellent stay, just some small areas for improvement!
• Victor (7/5): Overall, it was a decent stay with a good location, though noise was drawback - The overall experience was okay, and I would recommend it to a friend. The location is good, the facilities are okay, and the overall cleanliness is good. The one thing that bothered me the most was the noise from traffic during the night. Single-glazed windows don’t provide much sound insulation. The room was rather small, but for one month, it was manageable. The kitchenette could have more utensils.
• Kai Ming (4/5): - Staff Room size, location, noises
• Eric (9/5): Très très fonctionnel - La chambre hyper hyper fonctionnel Une pièce qui regroupe les distributeurs de boissons et de snackings.
• Kathleen (10/5): -
• Julian (9/5): - Un lugar con todo lo que necesitas para una estancia larga
• John (10/5): The are small but have everything you need, I would stay again - Great location, great price
• Mila Lianawati (8/5): -
• Sheikh (10/5): -
• Jeanelle (10/5): - Everything! Staff is friendly and really accommodating. The gym is a little small
• Mikkel Konradsen (9/5): -
• Pietro (7/5): -
• Navin (10/5): -
• liampetcharat (8/5): -
• Gabrielle (5/5): -
• POON LEE (7/5): - Centrally located. Size of bed for a couple. Too small. Provide 2 pillows instead of one
• udayasree (10/5): -
• Sirpa (8/5): - Location, clean building, pool and gym facility in the building. I did like the entry / common area where the fridge, microwave, ironing board etc was located. Great to have all these amenities. Didn't get message confirming code or information about how to access card/ key to accommodation after hours. Tried to call both numbers on the notice board but no one answered the calls. As it happened while I was on the phone another staff happened to go to the office in the foyer and told office staff to come and take care of me. Keys were in one of the lockers waiting. I just had not been sent the collection information needed.
• melvin tape (10/5): - The location! None
• 髙橋 (10/5): -
• Paul (10/5): -
• jin (9/5): -
• Irene (6/5): - The location is good as it is in the city center. Easy to find food and supermarket. Many shopping options too. But of course the prices are also higher in this area. There is iron and iron board provided. Washing machine too but no detergent. A stove is also available but I did not try if it works. There is a water dispenser in the lounge for the guests. We checked in on a Monday, and was told that housekeeping will only be done on Friday for our floor, 22th. I saw that only the floor was cleaned, trash bins were cleared. But no changing of towels, no tidy up of bed. Really disappointed and unsatisfied. Our towels were really not fresh after 5 days of usage and due to the bad ventilation in the room, they don't dry well. Our room is really really small. When I booked it through booking.com, the App stated that kitchenette is included. I thought I got an apartment that has a bedroom and a kitchen, but the kitchen is actually separated from the bedroom with a door, and another door beside us is another guest. Basically it is shared between 2 different guests. And this 'common area' stink so bad. The iron stained all the white clothes as it has some stains on it. My white clothes always get some black stains after ironing.
• Ayaka (7/5): - They have laundry machines
• Shannon (6/5): Fine, but too expensive for what you get - It was useful to have the laundry facility as part of the accommodation, just beware - it takes about 4h to wash and dry a light load. The staff were helpful on the few occasions that I interacted with them. I locked myself out at one point on the weekend (when there's no one on the desk) and the staff member I found was lovely and helped me. Check in was easy. Room was clean when I checked in. Pool was nice enough and clean. Check out was easy. Location is good. The bins inside room are very small and were only emptied once in 8 days. There were no spare bin liners provided - made do with a shopping bag. Had to buy toilet paper towards the end of the trip as only partial roll provided. There were no other services provided except the floor got mopped once. I was able to wash my towels in the laundry machine but it would have been nice to have fresh with the one "room service". For what it is, the price was too high. There's also a $50/night security hold. Might as well take a private room at a hostel for less.
• Keiko (7/5): 総体的には快適でした。 - コンパクトで清潔で良かったです 客室の数に比べてエレベーター2きは少なく感じた。 特に今回滞在したのが最上階だったので、そう感じました。できれば、清掃／従業員用のエレベーターが別に有れば良いと思います
• Celine (9/5): -
• Dominique (9/5): Passable - L’emplacement Chambre et serviettes non changées pendant 3 semaines !!!
• George (10/5): - Very helpful staff, especially Mrs. SARAH Coo, she arranged for me the taxi, because I had a European Sim and it was difficult for me to make the booking. My first room was very small.
• William (8/5): Helpful staff - The young man (with the ear studs) at the desk was friendly and helpful. He helped me extend the chk out time on my card. Thk you. There was a sewer smell in the kitchen area.
• Julia-Caroline (9/5): - The location of the property perfectly matched my requirements. Staff was super friendly and very approachable. At all times everyone was keen to resolve any issues, or help with any requests. Thank you, Coliwoo team!
• liau (5/5): -
• Бадарч (8/5): -
• Lanie (10/5): - The place is very good i like the way we cook do our laundry in one stop Overall it good thumbs up!
• Rituraj (1/5): -
• Joao Pedro (2/5): - Localização Atendimento não existe
• Kim (7/5): Clean but very tiny rooms - Clean and staff were good Someone in the room next to me ate durian and stunk out the whole floor
• Murray (7/5): Great rooms Great pool, - The room for my partner and I was great would have preferred a bed that I can step out of but the alcove room has a bed that's in an alcove Swimming pools grades I used it once l would have likes to use it more but we didn't have time I booked the Arco room because of the kitchenette I wanted to be able to cook food save a little money on eating out the alcove room unfortunately had a bed that you have to shuffle into hence the name alcove rather than step into or sit downs with your body so that was a little uncomfortable Would have been nice to have staff on the weekends but it's not a hotel I do think that maybe that's the reason don't have guests that need help with things as much that's where it's called co-living I wish I had paid my deposit in cash because it's taking a while to get that back but I didn't know my way around so if you have a credit card you don't have to wait seven days I had to wait 30 and it's not up yet but lots of people use collie woo it depend on them so I'll be patient
• Ryo (5/5): -
• LAIANNI (8/5): -
• TONY HUNG PHAM (8/5): Central location, close to food and walkable to public transport - Close to hawker and within walking distance to trains and buses. Located in central Singapore which made it easier to move around. Room was clean and whatsapp replies were speedy. Should have towels changed weekly instead of advice requests.
• Joseane (9/5): -
• Stéphanie (10/5): - Proche des transports, bien situé, tout ce qu’il faut dans l’appartement bon séjour
• Christine (7/5): - Emplacement Chambre sans fenêtre - pas indiqué lors de la réservation
• hagonao (10/5): Clean and comfortable. If I have to rate our stay, it's 10/10 - I like it that it's located in the heart of the city. I like its place. You will feel safe. The TV size is perfect. The sidewalk going inside the building. I think need to improve proper gate for the customer who walks going inside the building.
• Lyndah George (10/5): -
• Sisca (8/5): Alcove room was perfect. Great location. Small gym but doable. Accommodating staffs. Questionable cleanliness. Bin liner - Great location. I had the Alcove room, good size for 1-2. My own kitchenette, washer. Great view They dont change your sheets. You have to wash in the unit washer dryer yourself which is doable except those combined washer dryer machines, dont dry properly so risk you sleep in damp sheets! Cleaning once a week and mine fell on public holiday. No replacement day!!!! So no cleaning til following week’s schedule. No top up bin liners 😳 Additional Toilet rolls & toiletries on request Packages delivery piled up in “mail room”. You have to go through each one to find yours on your own From all that you are able to judge their take on cleaning. So I question gyms cleanlinessss. Sweat stains on treadmill for days. My fallen hair on same spot for days…you be the judge
• Hanaa (8/5): -
• Vince (8/5): - Hotel has a good location. Personnel was very polite and helpful. Hotel was easily accessible during the day and night. Nice view in the room. Comfortable bed and shower. Cleaning was online once a week and they didn't change towels during our stay. We had a studio, but the kitchen appliances such as pans were a bit scarce. TV wasn't working well and should've been adjusted a little lower. Other than that a very good experience.
• Lim (9/5): - 良い所に泊まりました、ＧＯＯＤ
• Olivia (8/5): i had a pleasant stay at coliwoo and i would book here again! - the location is very convenient, you can walk to paragon within 2 minutes and orchard mrt station within 10. the rooms are spacious and well equipped, there was also very little noise (such as cars, neighbours etc). i didn’t love how the mattress wasn’t secured to the bed frame so it kept slipping around, not a major issue just annoying. i also would’ve liked to have maybe one extra towel for going to the pool or at least have fresh towels every few days.
• Norbert (8/5): -
• Eluedy (7/5): -
• Kyi Phyu (10/5): really worth staying would def stay again. - The location and proximity to the shopping district. They do not borrow vacuum or broom to clean out the dust and was told to wait for cleaning that is once a week. This isn’t a big issue if you are not into being clean.
• Simon Dari Pih (7/5): - The location Rooms were so confined
• Hidekau (8/5): -
• Marcelo (8/5): - Da localização
• Marcelo (9/5): - Da localização
• Helm (10/5): - The location was good and the apartment was clean and tidy . Only one chair for the table as a booking for a couple you would expect to chairs to sit at the table for breakfast.
• Angelica (6/5): - NO WINDOWS IN ROOMS!! This is not advertised anywhere on this listing, despite other hotels clearly marking "no window" in the title. You should also be aware there are no clean towels offered; what you find in the room upon check-in is yours to clean and maintain for your entire stay. There was also very little shampoo and body wash offered, so I ended up buying my own.
• Renée (8/5): - I really liked the facility, especially its security, location, and easy accessibility. The front desk is officially open from Monday to Friday, but it’s great that someone is always available via WhatsApp on weekends or after hours in case of issues. I also appreciated the clear commodities provided and the helpful links on how to use everything, which made the experience smooth and convenient. The shower does not have a door to separate it from toilet+ no mirror and washbasin in the bathroom...You’re required to pay a deposit, but be aware that if something breaks, you may still need to cover the cost outside of that deposit. I wouldn’t recommend booking a room without windows, as it’s easy to lose track of time and you can’t tell if it’s sunny or raining outside. Also, make sure to buy trash bags in advance, since the garbage chute only accepts bagged waste—a detail I only discovered on the day I was checking out.
• Fynn (8/5): -
• 國浩 (10/5): -
• Juliet (7/5): -
• TADAYUKI (8/5): - テレビの操作方法がわかりずらい
• Chubuike Anderson (7/5): -
• SimiVJohnson (7/5): - The location is brilliant. The outside shared space area was littered with cigarette butts which was surprising and unpleasant.
• Xiang Ning (9/5): 我住單人小套房折價下來一天S112,整體覺得性價比很好👍 - 公共空間 24小時健身房 游泳池 交誼廳 來房間確認我check out 的人態度不太好 淋浴間排水孔不順暢 無法即時排水
• Kim (5/5): No window is a killer - Great location. Pool and surrounding area were great. Nowhere in the information did it mention that there was NO WINDOW. It was so claustrophobic. The tiny kitchenette was shared with 3 other units and also had no window. Even using the extractor on max it was hot and the smell of cooking lingered forever.
• Andrea Del Carmen (9/5): -
• ARUMUGAM (9/5): -
• kiwip (8/5): -
• Idoya (9/5): Muy muy pequeño pero si solo vas adormir está muy bien calidad precio - Es muy muy pequeño cuando entramos la primera vez después de venir de hoteles muy buenos nos chocó lo apiñada que estaba todo, luego ya te vas haciendo y al final como solo íbamos a dormir estuvimos muy agusto, la piscina genial, y tienes una pequeñísima cocina dentro con microondas que para calentar el desayuno viene muy bien, Cuando habréis la puerta hay un cuarto donde tienes una cocina con todo, lavadora, plancha, tabla de planchar, para lavar los platos,, Per ahí mismo hay tres puertas que cada una es de una habitación , nosotros tuvimos suerte porque durante toda la semana que estuvimos ( del 1 al 8 de agosto) nosotros tuvimos suerte había nadie entonces no tuvimos ningún problema pero si es verdad que si están ocupada como empiecen a utilizar la cocina y sea o temprano o tarde que ya estes en la cama se tiene que oír todo, pero lo dicho nosotros tuvimos suerte
• Angeline (9/5): -
• Guadalupe (5/5): Passable - The bed to high , room so small Location near to my check up
• TADAYUKI (6/5): - シャワー温度が低い、テレビ・電子レンジ電源が入らない等の設備不良が目立ちます。８月にも宿泊しますので、不備がないようにお願いいたします。
• Martinez (10/5): Exceptional -
• Chencho (4/5): - For couple it's very small hardly to breath in room They dont provided bedsheet or towel there is washer it can only wash can't dry door lock are not safe when other door open our door open too..
• Teo (7/5): Good -
• Greg (6/5): Meh…… not bad value but compromised. - Location not bad. Taxis came to front door which was great. 24hr 7/11 nearby. 13 minute walk to Orchard MRT along Orchard which is pleasant. Microwave, hob, fridge which were very convenient. Pots and pans and cutlery provided. Washing machine. Smart TV. Bed was quite comfortable. Outlets have usb for charging devices which worked well. Air con has movement sensor so switches off if you go out or don’t move sufficiently. Went off a few times during the night when I was asleep. Woke up hot and it started again. If you go out come back to hot apartment. Kettle didn’t have a dedicated socket so I don’t use it as I didn’t want it above me - microwave socket or below me on floor socket. Only 2 pillows on the bed for 2 people we need 2 each. Cleaning of floor and toilet once a week and bed linen and towels you need to wash and dry yourself. Only one chair provided at table so my partner had to sit on my knees. Max 500sgd deposit taken to be refunded after departure.
• Teo (7/5): Good -
• Rivoli (5/5): Passable -
• Jahangir (1/5): Bad -
• TADAYUKI (8/5): - 今回も設備の不備（洗濯機）がありました。 対応は良いのですが、不具合が発生する頻度を少なくして下さい。
• Ganbayar (10/5): Exceptional -
• Jelena (5/5): Passable - It was clean. The location was OK. They messed up keylocker numbers, and they didn't mention that the room is without a window (they were supposed to make a special notice). They provided only half of the small bottle of shampoo and shower gel and 1 toilet paper. You need to ask for an additional every day. Room was small but as expected. The swimming pool is for small kids, not adults. Overall, it was not a pleasant stay, especially as we were in complete dark.
• TADAYUKI (8/5): - カードキーの件、 ５０５号室の第一扉が、４回ほど、タッチしなければ 開錠できない状態です。 共同洗濯機の件、 途中で止まってしまい、稼働しなくなりました。 上記２点につき、改善をお願いします。
• Joana (9/5): It had an amazing stay at Coliwoo. Theg have everything we needed. I’d definitely book ahain when I come back to Singapo - I like the connivence of the property because it’s in a prime location. I feel save around the vicinity. Nothing much, just a bit cramped inside the room especially with our luggage.
• Kim (7/5): Good - Staff were very unfriendly. I work in hospitality in Australia and the standards shown here were well below what is expected in Sydney. Our room was tended to once a week and it was due the very day we arrived, which we obviously declined. You are expected to wash your own towels and buy your own toiletries, toilet paper, etc once it ran out. This is not what i expected in the slightest.
• Salvador (9/5): Superb - Location and rooms are value for money No receptionist on weekdays and once a week cleaning
• Paulus (7/5): Good -
• Nouf (1/5): Bad -
• Rowie (9/5): Superb -
• Gulam (4/5): For location it’s ideal but I much rather pay the same cost and stay a little further away with someone like Heritage an - Location and that’s about it. Housekeeping only once a week the day before checking out. Only floor cleaned and no change of bedding or towels or toilet paper. Washing machine and dryer don’t work, was out of order for the first few days, but no sign was put on the machine stating out of order. So whenever someone tried to use it, it tripped the circuit breaker which cut all power to the room. Staff didn’t allow us to reset the circuit breaker and said we much report it and wait for them to arrive. So we wait in the dark and no AC and no TV nothing. And it’s Singapore and hot humid. I asked the staff for a chance of compensation for having lack of facilities for the first few days like a discount or something. And was told they would get back to me which they never did. I asked the helpline number you can WhatsApp and they didn’t respond to the question. They only confirmed the washer dryer was out of order and to not touch it. I explained the others are trying to use it and it cuts power. They said they would inform the other residents but never did. The rooms are taken pictures with wide angle lenses so are much smaller in person. Also it shows the kitchen as part of the room but it’s not. It’s all shared. We had a single size room with a double bed squeezed in with a small table and one chair. We had to buy our own tissues and toilet paper and other toiletries which are normally quite common offered in other places. No bedding changed even though staff said since the washer dryers are broken they would change but never followed up. The duty number you can only message in WhatsApp but not call. You can call using local number which I tried but they hung up after they answered. The prices match the location but the service doesn’t match the prices.
• TADAYUKI (8/5): - いつも設備の不具合への対応が早く、感謝しています。 トイレの水流が弱く、ペーパーが流れない事が多く、 改善して頂ければと思います。 キッチンにコンテントがあれば、湯沸かしも使いやすい と思います。

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