R&F Princess Cove & R&F Mall by QQ BnB

Location: Jalan Tanjung Puteri A1-2-2605, R&F Princess Cove, Johor Bahru, my

Star Rating: 7.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Sauna
• Massage services
• Table tennis
• Non-smoking throughout
• Outdoor furniture
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Studio Apartment

  The sauna is the standout feature of this apartment. This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment features air conditioning, a washing machine, a dining area, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• Two-Bedroom Apartment

  The sauna is a top feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This apartment has air conditioning, a washing machine, a flat-screen TV and a balcony. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• Three-Bedroom Apartment

  The sauna is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Boasting a balcony, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• One-Bedroom Apartment

  This apartment features a sauna. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment provides a dining area, an electric kettle, a sofa and a TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

Guest Reviews

• Tan (1/5): -
• Raraa94 (1/5): Bad - Nothing .. Totally not clean..have many cockcroach ..no carpet at room living .
• Shaqmin (8/5): Very good -
• Ys (1/5): Bad -
• Nurasyikin (10/5): Exceptional - The place is comfortable and nice...
• Mohamad (2/5): Awful - Location is already very good but too many difficulties faced before and during the stay 1. Collecting key was confusing and troublesome. The location of laundry is not straigtforward and not accurate in the google map. Already pissed off. Luckily the mall’s security guard was very helpful and explained better on the location of laundry, how to get key, how to find parking etc. To admin, Please rephrase your instructions to make it better to understand. 2. When reach at the laundry, i couldn’t find the person in charge to give key. He did not answer whatsapp and phone calls, turned out he was there from beginning but busy playing games! Not attentive to customers at all. Already pissed no 2. 3. Pissed no 3, we cudnt use the smart card on elevator so unable to go to the unit level. I had to walk up to the laundry again to ask the guy in charge on why the card didnt work on elevator. He leisurely told.. ‘oo you used bomba lift, you should use commercial lift’.. how on earth wud i know there’s another lift to use to go up to the unit. You should include this information in the instructions or the guy incharge can prevent the hassles from happening if he was more attentive in telling which lift to use when i take the key before that! 4. Pissed no 4, the smart door was not so smart, sensor not working well, need some maintenance. 5. Pissed no 5, we took long time to enter the unit due to the poor smart door response to smart card. Tried to communicate with the admin trough whatsapp but there got poor connection and the space there so confined and stuffy. I cant imagine the experience was so stressful and tiring!! 6. Pissed no 6, even the unit looked clean..the bedding smells awful. 7. The whole process of getting into the unit was so tiring, i wasnt able to get a good sleep at nite especially when the bedding smells like that. My mistake was i didnt read reviews before i book this unit. I wouldn’t recommend anybody to stay here unless they improve.
• Vincenzo (7/5): Good - Nice apartment , good location , nice view The pillows had a bad smell , bed sheets didn’t seems clean
• Nezh (8/5): Very good -
• Prakash (5/5): Passable -
• Elfajalilah (1/5): Bad - Certainly! Here’s a refined version of your complaint: I recently booked a 3-bedroom apartment through QQ Enterprise via Booking.com, and my experience was extremely disappointing. Upon checking in, I was shocked to find the apartment in a poor and unclean condition. There was rubbish on the floor, dirty plates in the sink, towels scattered around, and two of the three rooms were clearly used. The floor was cold, and I initially thought it was a thoughtful touch, but upon further inspection, it was clear the apartment had not been properly cleaned. I immediately contacted the service provider, but received no response. After an hour of trying to reach someone, I finally spoke with a staff member who showed little concern. They initially offered to move me to a smaller 1-bedroom apartment, which was not suitable for my group of 6. After explaining this, I requested clean towels instead, and they claimed the apartment had been cleaned and even mentioned a break-in. However, I noticed a fresh packet of rice in the apartment, which made me skeptical about their explanation. Eventually, I agreed to be moved to another apartment—a 4-bedroom unit—but was told they would lock one of the rooms to secure their valuables. This situation was far from ideal, but I just wanted to settle into a clean and functional space. The lady handling the issue was professional and offered a partial refund, which I appreciated. However, the problems continued when we tried to check out. The instructions for exiting the car park were unclear, and once again, I couldn’t reach anyone for assistance. After waiting for 15 minutes, we were told by the manager to park elsewhere, walk to the laundry, take a card, tap out, and then re-enter with our T&G to exit. This process was unnecessarily complicated. After all of this, when we attempted to exit, we were told the season parking had expired, despite it only being 9 AM. We had to walk back, find the top-up counter, and pay an additional RM6.
• Syaf (10/5): Exceptional -
• Mohd (9/5): Superb -
• Mohd (2/5): Bad rude manager, but staff from laundry are kind -
• Nadzri (10/5): Exceptional -
• Zahid (3/5): Not vehicle friendly. Troublesome to exit after checkout. - Coffeeshop is just downstairs It took them some time to message when bookings are made. Need to read the instructions properly else you will have a difficult time exiting your car after checkout (total waste time and money). No Iron. Common bathroom no bidet.
• Ambro (3/5): Poor - not at all very worst no give dusbin plastic no microwave no broom
• Moksin (10/5): Exceptional -
• Mohd (2/5): Very poor -
• Davis (10/5): Exceptional -
• Myrna (7/5): Good -
• Christopher (10/5): Exceptional -
• Irdina (6/5): Pleasant -
• Muhammad (7/5): No - Go Good
• Kechik (8/5): Very good -
• Mohd (10/5): Exceptional -
• Puspa (10/5): Exceptional -
• Asnita (10/5): Exceptional - Nice and cleann. Very comfortable to stayyy
• M (5/5): Passable -
• Nur (10/5): Exceptional -
• Ca (1/5): Bad -
• Muhammad (10/5): A great leisure day - 10/10 clean 10/10 satisfied Only to find the blk area abit hard and confused. Overall no issue, excellent 👌🏻👌🏻 Only *Certain* security guard may know the direction to find the blocks.
• Syazwana (10/5): Exceptional -
• Anna (8/5): Very good -
• Magesh (8/5): Very good -
• Aisshvarya (4/5): Bad maintenance - Old place
• Muaz (8/5): Impeccably Clean Apartment with Responsive Host - Recently stayed at this apartment and was thoroughly impressed with the experience. The apartment was impeccably clean, creating a welcoming and comfortable atmosphere from the moment I walked in. All the air conditioners worked flawlessly, ensuring a cool and pleasant environment throughout my stay. The bed and other amenities were also spotless and well-maintained. Honestly, staying here felt like being in a showroom apartment – everything was in perfect order and beautifully arranged. The attention to detail in maintaining the apartment is truly commendable. I highly recommend this place to anyone looking for an enjoyable stay. Had a minor hiccup during check-in. Initially, was supposed to stay on the 23rd floor, but due to a mess left by the previous guest, I was moved to the 8th floor. Although I was looking forward to the high-level apartment with a sea view, the change was communicated and resolved before my arrival, which was appreciated. Upon checking in, encountered an issue with the access card, which didn’t allow me to enter the apartment itself. However, the host promptly addressed this by providing a passcode for the apartment door, ensuring the access card could still be used for entering the building. This minor inconvenience was efficiently resolved within 10 minutes, demonstrating the host's responsiveness and dedication to ensuring a smooth stay.
• Chen (10/5): Exceptional -
• Bakri (7/5): Good -
• Roberto (8/5): Very good -
• Michael (3/5): Poor - The location is great, downstairs have a variety of shops and food outlets. Was given 2 free can drinks and 4 bottled water. Washing machine on the balcony. The picture looks good but, the carpet was dirty, sofa was old and in bad shape. Tv only had YouTube. No microwave, no iron or ironing board. Shower pipe was leaking. Requested 200rm deposit and also very strict on check in and out timing. Charged 30rm per hour. After 3pm have to pay full day charge. Also not wheel chair friendly as there were many raised steps.
• Jianfu (3/5): Poor - The aircon for one of the bed room and the master room not functioning at all
• Elfira (7/5): Good - The room is clean and most of the items are brand new. Such as refrigerator and oven is new. There's no iron provided, and no microwave as well. There's a stove with gas, but no pot/pan. It's difficult for me to heat up my food. I had to use the oven instead by using the oven tray to do so. And me and my partner had to wear our clothes and scarf with wrinkles on. Since there's no iron. Maybe because we have a late night check in, the traffic was not good, and the staff forgot to give another card (for parking), which makes us have to reverse (while other people are queuing to enter the basement), and park on the side. And my partner had to walk to reach the staff to get another card. It would cause more time if we use our car due to the traffic.
• Patrick (3/5): So please be be advised of the many difficulties involved of renting this condo compared with staying in a hotel. - Close proximity to CIQ, restaurants and malls. Waited 45 minutes from arrival at condo to the time of collection of entry cards to unit and Carpark due to complexity of slow response and absence of attending staff. Wanted to cancel the non cancellable booking the rental of the unit. Finding the carpark took 30 minutes of driving around in the different floors of carpark to locate the allocated carpark lot. It was like going around in a maze with medium to high level of difficulties due to insufficient signage in the carpark. It would have very helpful if a simple map was given showing where the lot was located and how to get to the lot. After checking out of the unit and exiting the carpark gantry and having returned the card keys, realized all too late that there were another barriers of carpark gantry that need the carpark card to allow car to exit. This condo is co-located with shops and a mall that has its own parking gantry adding to the complexities of the systems of parking cars. Trapped within the condo and mall premises, it took 60 minutes to locate and alert the non physical present staff to retrieve back the Carpark card to finally exit the condo premises with the Carpark card. No advice was given by staff of any of the complexities involved with condo and exiting the premises with a car. It would have been very helpful if the staff were to inform future renter.
• Rayden (1/5): I wasn’t even able to stay and wasn’t able to get a refund - Nothing. I wasn’t able to even check in because I wasn’t provided with a code to enter the air bnb. When they finally help me unlock the door with the code they told me I could only stay until 12 pm because is already the next day as if I was at fault to not being able to enter. Then wouldn’t allow me to get a refund and the manager pushed it towards his or her agents to settle my problem which was very wrong. While the agents is incredibly slow with replies. I recommend not to book from them. Their services were terrible. Only the cleaner would help me unlock the door was very understanding. However the people with power didn’t bother handling the situation.
• Eric (10/5): A stay to cheer... - Good & prompt service by the owner kicked start everything nicely! TQ The room was extremely clean, tidy & neat! I felt like am back to my own house! No free parking. Should have at least provide 1 free parking slot.
• Official (10/5): Exceptional -
• Eros (8/5): Was worth staying in the place. - The house was clean Did offer enough of shampoo
• Cheryn (9/5): Recommended for small families - Clean, spacious, new and cozy. Recommended for family Super jam due to road works. Key collection at the launderette at level 1
• Raja (10/5): Spendid! - It is neat and clean. Very pleasant place to stay
• Lenny (8/5): Very good -
• Nur (1/5): No more repeat to staying with this property. - Got netflix. Other just normal staycation type No microwave No iron Reason worried customer will broken the stuff But another room with the same property got iron When ask can borrow for an hour no reply.
• Ahern (8/5): Very good -
• Darren (10/5): Exceptional - No smart tv for Netflix
• Prince (8/5): Very good -
• Faiez (9/5): Ok - No breakfast. Location strategic No iron and no dryer machine.
• Periyanna (10/5): Exceptional -
• Mokhlis (8/5): The troublesome vehicle access card. - The cleanliness The access card for the vehicle is troublesome for me during my check out.
• Абыкаева (10/5): The best apartment in the JB - Very clean 😍
• Mohamad (10/5): Exceptional -
• Mansor (9/5): Superb -
• Devaprakash (10/5): Excellent - Very clean and nice . Good place to stay Nothing all good

Photos