1308 - Rentaqui Hilton São Paulo Itaim

Location: Rua Manuel Guedes 320, Sao Paulo, br

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Sauna
• Non-smoking throughout
• Shared lounge/TV area
• Grocery deliveries
• Outdoor furniture
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  This apartment offers a sauna. The well-equipped kitchen features a stovetop, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with city views, this apartment also provides air conditioning and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Kitchen
  • Dining area
  • Sauna
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Ricardo (10/5): -
• Maria del Carmen (1/5): Very disappointing experience overall. I will definitely not come back. - The only positive point of this apartment is the location, which is very good and in a nice area. Other than that, I honestly would not recommend it, especially considering there are better and even cheaper options nearby. The bathroom has no ventilation system, so it stays humid and wet for hours unless you permanently keep the window open. The bedding was also very disappointing. The sheets and pillows are very poor quality and there was no proper duvet or warm blanket, only a very thin cover. I was cold every night. The listing also mentioned daily cleaning, which did not happen. After I complained, someone finally came, but only removed the trash and badly made the bed. The apartment and sink remained dirty and no new garbage bag was left. The kitchenette has an absurdly tiny garbage bin and I was told to take my own trash to level -2 of the building. After an 18 hour international trip, having at least a small complimentary bottle of water would have been appreciated. What made me the most uncomfortable was the blanket situation. After I complained that there was no extra blanket in the room despite being told via Booking messages that there was one in the closet, I received a strange phone call around 11:30 PM saying I had received “clothing packages” and needed to go downstairs. Since I was traveling alone and expecting nothing, this honestly scared me. Later, around midnight, someone knocked on my door unexpectedly for the same reason. This entire situation could have been avoided simply by providing proper bedding and the extra blankets that were supposedly available. I even took pictures showing there was nothing in the closet.
• Maria das Graças (8/5): Foi boa - atendimento da recepcão e do restaurante poderia ter agua pelo menos no quarto
• Rodolfo (6/5): Good location but unit needs maintanance - Location, and hotel’s staff Stayed in the room 1308, and problems were: 1)sheets , bed linning or blanket had bad smell as if someone had used them before but not been washed 2) drain on the shower was not emptying the water on the floor that escaped to the bathroom floor. Each shower, water all over the bathroom 3) humidity on the bathroom celling - black spots
• Losa (10/5): Estadia maravilhosa ! Voltaria com certeza - Tudo perfeito, limpo, cheiroso e organizado! Adoramos Gostei de tudo
• Fernando (10/5): -
• Katia (8/5): - a localização é excelente. O apartamento apresentou um vazamento no box. Acho que deveria ter um jogo de toalhas complementar.
• DAniele (10/5): -
• Rafael (10/5): -
• Leonardo (10/5): -
• Isabella (10/5): -
• sabrina (10/5): - Muito aconchegante e silencioso.
• Marcos (10/5): -
• Goncalves (10/5): Excepcional - Sim, muito fácil, o pessoal da recepção é excelente, tratam a gente com muito respeito, atenção e cordialidade, superou minhas expectativas. Não posso reclamar de nada, ambiente limpo, cama confortável, atendimento excelente, localidade nem se fala, só tenho elogios, espero que eles não subam o valor rsrs.
• daniela vichiato (10/5): -
• Maria Clara (10/5): -
• Luize (8/5): - Localização e atendimento. Achei um pouco pequeno. Mas, para um fim de semana de casal, foi perfeito.
• Lorena (10/5): Muito bem recebido, local impecável, localização perfeita em São Paulo - Chave retirada com facilidade na recepção! O barulho vindo de fora do hotel durante a noite! Alarme tocando sem parar!
• Marcia (8/5): - Localização e atendimento O banheiro alagou e nao consegui no domingo que resolvessem a tempo, antes do meu retorno
• Carlos Alberto (8/5): -
• Edison (8/5): Muito bem localizado - A localização é excelente. Ficou faltando varrer o chão do apartamento, não dava para caminhar de pé no chão pois o pé ficava sujo.
• Patricia (9/5): Excelente - Localização ótima, silencioso e limpo. Cama confortável! TV
• Isabella (10/5): -
• Fabio (10/5): -
• Tairini (1/5): - Nada A porta do quarto não trancava nem por dentro, nem por fora. Informamos as 22h, falaram que iam resolver no mesmo instante, porém, tivemos que dormir com a porta semi aberta pois pararam de nos responder. No outro dia de manhã, só responderam quando falei em chamar a polícia pois não conseguia sair do quarto. Solicitamos a limpeza do quarto e apenas arrumaram a cama, deixaram todo o lixo dentro do quarto. O hotel não pode fazer nada, pois esse quarto é administrado por um “condomínio”. Ninguém atendia ou respondia nos contatos deixados no booking.
• Elck (5/5): Razoável - Da localização e dos funcionários do hotel Deixei um carregador plugado na tomada e lembrei na estrada Liguei automaticamente para a Requinte administradora do quarto e até hoje não recebi resposta Óbvio que foi subtraído Acho o fim isso!
• Camila (10/5): -
• Naiara (10/5): Uma ótima estadia - O quarto é amplo e tem uma pequena copa que permite preparar refeições. Ambiente organizado e bem decorado! É um pouco barulhento pela proximidade do aeroporto e movimento da rua.
• Camilo (7/5): Good -
• Camilo (7/5): Good -
• Andrea (10/5): Location + Location and a clean room! - Perfect location, and very clean apt. Everything was ok
• G (10/5): Exceptional -
• Cola (8/5): Very good -
• Ilic (9/5): Superb -
• Roberta (7/5): Good -

Photos