Borgo Pinti 12

Location: 12 Borgo Pinti, Florence, it

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Fire extinguishers
• Property cleaned by professional cleaning companies
• Key access
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Pool towels
  • Fire extinguisher
  • Key access

Guest Reviews

• David (8/5): Nice apartment in a great location. - Great apartment in a good location. Close to many of the main attractions plus local restaurants and bars. We had a couple of issues with the air conditioning however the host managed to sort most of them. The street can be a little noisy until the early hours due to a couple of bars however, that didn’t affect our stay.
• Jennifer (8/5): Loved the location and the communication with the owner. - Excellent location No elevator
• Tai (3/5): My stay was frustrating due to the lack of essential amenities and the host’s unwelcoming attitude. - Good location, 10 minutes from Duomo, 20 minutes to Train station It seems there has been a recent change in ownership or management at this rental facility, and unfortunately, it has led to a decline in the quality of guest services. The new owner appears to be cutting costs by removing essential supplies from the bathrooms, and their approach to guest interactions was aggressive and hostile. 1) Insufficient Bathroom Supplies: Only one of the bathrooms was stocked with a tiny shampoo bottle (about an inch tall) and a coin-sized soap. The second bathroom had no shampoo or soap at all. When I requested supplies, my first request was ignored, and upon asking again, I was directed to a nearby supermarket instead of being provided with the basics. 2) Missing Trash Can: One of the bathrooms had no trash can, forcing me to use a small grocery bag as an alternative. 3) Shower Issues: One of the bathrooms had a shower enclosed by two short shower curtains positioned at a right angle. Due to their inadequate length, water spilled onto the bathroom floor. I had to use a bath towel to clean the mess. When I reported the issue, the owner told me not to use the towel for cleaning but did not offer a solution. My request for an additional towel was denied, so I had to purchase paper towels to clean the floor myself. 4) Host’s Hostile Comments: After checkout, the host sent a message complaining about the amount of garbage left behind and describing one of the trash bags as "really smelly" in an unprofessional and hostile manner. It became clear that the owner personally handles the cleaning rather than hiring a professional service. As someone who has reached Genius Level 3 on Booking.com and has rented more than twenty Airbnbs over the years, I have never experienced such disrespectful treatment from a host. Overall, my stay was frustrating due to the lack of essential amenities and the host’s unwelcoming attitude. I would not recommend this property to future guests.
• Karolina (10/5): Excellent location, spacious and clean apartment, great hosts, food and attractions nearby - The location is excellent – perfect for walking around the old town from early morning until late evening, with plenty of options for breakfast, lunch, fresh fruit, restaurants, and cocktails just a few minutes away. The apartment is very spacious, charmingly decorated, and exceptionally clean. It features a large open-plan kitchen and living area, ideal for spending time together, and two large bedrooms, each with its own bathroom – a great advantage. Located on the second floor with no lift, the apartment is accessed via beautiful stone stairs and a classic door with an old-style knocker – a lovely touch. The hosts respond to messages very quickly, usually within an hour. Check-in was simple and smooth. There was a hint of dampness in the air on rainy days, which is not uncommon in historic areas and didn’t affect the overall experience. The apartment is beautifully furnished, very comfortable, and full of charm — the quality and atmosphere easily outweigh this minor inconvenience. Still highly recommended.
• Gillian (9/5): Beautiful apartment near Duomo - Beautiful apartment with arched wooden ceilings less than 10 minutes from the Duomo and within walking distance of every major gallery and church mentioned in guide books. We were kindly allowed early access to leave luggage as we had an afternoon ticket for the Duomo. Attractively furnished and extremely comfortable. Minor negatives were difficulty getting a European 2 pin plug in the Italian 3 pin sockets and that several lights in the ensuite bathroom were not connected to a switch. Very well equipped kitchen but with no preparation space and a hob 10 cm from the sink, lots of cooking would be a bit of a challenge. The one major problem we had was that there were no instructions. We struggled to get the heating to come on when we were cold and opened the washing machine door assuming the cycle finished only for water to pour out. Please provide information to guests to avoid stress and risk of damage.
• Markus (10/5): Exceptional - Excellent in all the categories listed. In addition to the place being great, you would like to call out that our host/contact Rebecca was wonderful, always addressing our questions in a very timely and friendly manner Just to be picky and to call out two things we noticed: - the noise level from the street below was quite high well past midnight from people gathering maybe in front of the pub next door, but this did not disrupt our sleep because the bedrooms are facing to the back and still quiet. - a few times including in the morning of our departure the heating and the warm water seem to be off, making taking a shower a very chilling experience. It was working beautifully most of the time though.
• Rosales (10/5): Exceptional - Excelente lugar.
• Georgia (9/5): Superb -
• Noam (10/5): perfect location, beautiful place! we really enjoyed our stay -

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