Chic & Cozy Stay at Suasana Suites JB
Location: 82C Jalan Trus, Johor Bahru, my
Star Rating: 6.9 Stars
Property Type: Apartments
About this Property
Luxurious Amenities
Enjoy the air-conditioned comfort and relax on your own private patio at Chic & Cozy Stay at Suasana Suites JB. Take advantage of the lift and unwind in the outdoor pool during your stay.
Modern Convenience
Stay connected with free WiFi throughout the property and keep up with your fitness routine at the on-site fitness centre. The fully equipped kitchen allows you to prepare meals with ease using the provided appliances.
Prime Location
Explore nearby attractions such as the Singapore Zoo and Night Safari, located just 12 km away from this stylish and non-smoking apartment. Book now for a chic and cozy stay in Johor Bahru!
Important Information
To comply with all legal requirements and building security regulations, you may be required to provide a copy of your official government-issued photo ID, confirm your contact information, present a valid credit card matching the name on your ID, and complete our verification process.
Important Note: This information is collected solely for screening and verification purposes and is not stored or used for any other reason.
Additionally, all guests must sign a rental usage agreement outlining the terms of their stay. By completing your reservation, you agree to the following:
You will abide by our House Rules.
You acknowledge that a valid government-issued ID and a matching credit card must be submitted via our verification portal before check-in.
You understand that check-in instructions may be withheld until the verification process is successfully completed.
You acknowledge that failure to complete the verification process or flagged details may result in the cancellation of your booking.This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Fitness facilities (surcharge)
- Air conditioning
- Swimming pool
- Lift / Elevator
- Non-smoking throughout
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Swimming nearby
Rooms Available
-
Apartment
This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a patio, this apartment also provides air conditioning, a washing machine and a TV. The unit offers 1 bed and 2 futons.
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Tumble dryer
- Stovetop
- Linen
- Clothes rack
- Shampoo
Guest Reviews
- Nurul Izzati (3/5): Don’t try to booked with this property. They will delay proceed your refund. I’m staying a lot of Homestay and apartment - Dirty and the sofa is smelly Not really
- Syaheera (6/5): -
- Sarah (6/5): Very convenient location. - Super convenient location. Walkable to JB central, City Square mall and eateries. Apartment had good air-conditioning. Has good food nearby Apartment was not very clean especially under the sofa, toilet, balcony. Bed was uncomfortable. Toilet needed a holder for toiletries and mattress and sofa has to be changed.
- Roslan (8/5): - Our favourite place to stay in Jb👍🏼👍🏼👍🏼
- Mandar (8/5): Pleasant and peaceful experience. No one disturbed us offline for ✅ checkin/checkout - I would love to say that... If anyone working in Singapore and needs a stay near custom jb sentral..or for whatever reasons like for locals or tourists.. Shama is a good place to stay. Everything is nearby. For my room (i don't know about other rooms), i didn't like the toilet bathroom. Everyday i used wipe, clean and remove all clogged water 💦. I did change room for 2 nights because we booked for less days and we loved Shama, but other flat at 15th floor had AirCon problem. So we shifted to our old room again at 16th floor. Except for bathroom water clogging problem everything they offer is superb.. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Next time..i would really 💕 love 💕 to come to shama residency only for my stort or bigger stays.
- KAORI (7/5): -
- TLMoi (9/5): A great location - Convenient location, bright and spacious, clean and airy. Very helpful staff at reception. Will definitely recommend friends and come and stay again in our next visit. Could do with more cutlery only 1 knife for dinner. Also more pots and other crockery , some chopsticks.
- Thin Dih (9/5): -
- Mandar (7/5): -
- Chang You (9/5): -
- Masnoraini (9/5): -
- Thila (10/5): -
- Fyza (10/5): -
- Zin Min (8/5): - Everything is fine.
- Zin Min (1/5): - I had a lot of work to do that day.
- Adam Afiq (7/5): Pleasant - Cooking utensils provided, smart TV, got balcony and washing machine, easy check in, cozy bedroom, toiletries provided, near to CIQ Toilet looks like not really clean, parking needs to pay
- 2508 (8/5): - - -
- Adrian (10/5): 4 days of great stay - We stayed there for 3 nights and found it a lovely place.
The facilities are great. They have the most important thing in the house, the washing machine and the drying machine!
Very close to the city centre.
What I like is the room cleaner ladies, even though they happened to be there to clean the room after the previous guests checked out. They were kind enough to get us several packets of coffee powder.
The owner also helped us to change room as the 1st room was not serviced by the time we checked in.
So, if I ever come back to Johor, I will definitely come to the same place.
Highly recommended.
- Mos (8/5): -
- Azmi (1/5): The rental amount is not up to the standard and services being provided - Spacious Worst is there is no allocated parking lot for the tenant. With such rental amount, it should provide one as to avoid the hassle of looking for a vacant parking lot (which is a shared general parking lot with outsiders) and high parking fees for 1 day.
Another worst part is those details in the apartment such as the toilet (showering in a a pool of showered water where drainage is poor), the decoration and the things provided are not up to what you paid.
The mailbox to get the entrance card is all silver in color including the number. With poor lightning in the mailbox room, for you to dial the correct password number is such a challenge! It took me like 5 minutes to get and return the card back into the mailbox.
Other than that, the balcony view is facing another building, can't see much besides people swimming in the swimming pool below.
And yes another thing, the odor when you enter the apartment! The smell of room being washed not in a proper way and left without drying it well. That smell.
- noor leza bt ishak (10/5): -
- Zin Min (8/5): -
- ZMI (6/5): Happy and pleasant stay -
- mohd nasri (8/5): -
- Fatin (9/5): Semua bagus kecuali bau yang tidak menyenangkan di dalam rumah. - Sarapan tidak berkenaan Tidak suka dengan bau di dalam rumah
- Shima (10/5): - Cozy Nothing
- Margo (1/5): Don’t stay here - Communication was bad
Room stunk and was offered a part refund, owner kept saying he was coming to do so
Asked for early check in and when we got there wanted MYR 50. We were so hot we paid
I would not stay here
Bathroom was really dirty and smelly
Was not a pleasant stay Dirty, smelly, owner not honest
- Zin Min (9/5): - All ok Just one. The smell is bad.
- Rinazulizma (6/5): - The location and have swimming pool Nil
- Kevin (1/5): Property is run like a scam. It reeks of sewer smells due to drain issue that the host knows about. - Property runs like a scam and has not refunded me my money despite agreement for it.
The property reeks of sewerage smell due to drain issue that the host knows about. Along with extremely dirty toilet filled with white stains and deteriorating wooden furnishing all round the unit, I promptly checked out the very second I got it. Complained to host and he agreed to refund but I have never gotten my money back.
- Linh (8/5): -
- Amran (1/5): - the propertior had asked to cancel the booking due to internal issue on the same date we were supposed to stay. it create inconvenience for us to find another place on such short notice.
- Cik (10/5): -
- Carrie (1/5): - Value for money Your toilet door lock is faulty and my daughter was locked in side.
It looked like it's on purpose that it's not repair because there's a note to teach us how to open the door to move up handle which was unexpected. My kid is too young to figure this out.
- Eng Soon Aaron (8/5): Good location. Bathroom and bedroom could be better. - Very near to amenities and very convenient to walk around. Shops and malls are located within walking distance. Bathroom smells and water is trapped on the floor. Bedroom's smell not too pleasant maybe due to the water clogging in the bathroom
- Roslan (7/5): - Water heater was not working. Water heater is a neccessity
- Dato Sri Dr Mazlina (6/5): -
- Yang Hong (1/5): Bad - Centralised Sewage smell is very very very strong and unbearable
- Sheeba (8/5): -
- Valerie (10/5): Exceptional -
- Nur (6/5): -
- Shylock (4/5): explore other options if possible - Host was prompt to respond during the stay Host seek additional $300 for damage deposit without asking. There was no refund and no response from host when there is no damage even after request for it. There was no damage incurred. Instead, issue was straight away reported to host when found (tap will tend to leak). Strongly not encourage to book it unless you are desperate.
- Nurul Huda (7/5): -
- Tang (9/5): Superb -
- Zin (9/5): Good - Good Good
- Muhammad (1/5): Bad -
- Roslan (8/5): Very good -
- Mohd (8/5): Very good -
- Neo (8/5): Very good - room aircon leaking, please check
- Sarah (10/5): Exceptional -
- Liew (9/5): Superb -
- Ahmad (8/5): Wonderful experience, location are superb.. - The room are very clean.. restaurants and shopping malls are just few step away.. Friendly staff and helpful.. Check in procedure also very convenience.. AC at hall and room are super excellent.. Honestly sofa bed, mattress and pillow need to be replace, its already in bad shape. Sofa bed also already broken and require repair or replacement.. Poor workmanship from contractor, water accumulate in toilet floor and do not dried out..
- Roslan (8/5): Very good -
- Nurain (9/5): Superb -
- Mohamed (7/5): Good -
- Zin (8/5): Everything is fine. - Everything is fine. Everything is fine.
- Azath (5/5): Passable -
- Siti (8/5): Very good - All good I think u should change yr bed & pillow ..
- Salmin (10/5): Exceptional - Its very clean and comfort
- Murni (8/5): Very good - Pillow to soft.
- Rinazulizma (7/5): Good -
- Hamidah (8/5): My stay at Sharma Suasana Suites. - Location is convenience. Near to CIQ. The musky smell whenever we went back to the apartment. Smell like old furniture. And also the blanket, mattress and pillow, it's time to change.
- Fathiin (5/5): Honest review - The AC was excellent, and the space was spacious. The water pressure was great. The pillow, sofa, and blanket were smelly. There were no pillow covers, and they were stained. Not enough tissues were provided. The kettle was dirty, and there was no Netflix access. The place felt slightly haunted.
- Roslan (8/5): It was a comfortable stay and I don’t mind coming back to stay there again. - Spacious, adequate facilities, well maintained, plenty food outlets, good location in the heart of JB City Center Shower drain not working well and needs attention. Good if the television can access to live TV.
- Bte (7/5): Good - No comment No comment
- Lily (8/5): Very good -
- Ruby (10/5): Exceptional - I'd really enjoyed my stay here. Very spacious place with the affordable price. The location, well strategic. I will do repeat my booking with you again. Thank you so much making my stay well. Appreciated for the services. The washing machine, it will be better if get guidelines to use. Not friendly user. At some of the places got leaking on the floor.
- Jocelyn (4/5): Amenities can be improved but good location - Just opposite the apartment was a 24/7 eating place. Very convenient to have supper at night. It is a short walk to City Square Mall. Hot water was extremely hot. There was a musty smell in the living room. The pillow case also had the musty smell. The toilet had ponding issue so when the shower was turned off, it takes a long time when the water to drain.
- Francis (7/5): Good -
- Nur (7/5): Good -
- Acik (3/5): Poor - Near to CIQ and Malls The room and toilet is not well maintained
- Mat (7/5): Good -
- Sirajudeen (9/5): Superb -
- Poey (4/5): Disappointing - The unit has some weird smell
- Hamidah (8/5): Good. - Convenient, walking distance to Persada Johor and Komtar. Clean place. Bed and mattress quite old, suggest to change. Pillows also too soft. Only mini iron board provided. Free dedicated parking space would be good.
- Rahim (8/5): Very good -
- Joanne (5/5): Extra $ deposit a must, but it's not stated upfront - high floor, good view, quiet and clean. however deposit needed, but not stated upfront and how the arrangements to return deposits not stated too.. Last min requested for deposit ard 11.30am when we about to checkin at 3pm. also ask us to transfer deposit to m'sia account direct, which we do not have that country's currency bank account! deposit was not stated on booking.com app either. will incur alot of exchange rate charges if transfer to bank account. arrangement of deposit returns also not stated. in the end cash accepted and had to liaise/call/ask and must wait awhile to get cash deposit back after checkout. without deposit, cannot get keys to apartment. before holiday start, already frustrated with these logistics and created panic in case no accommodation. Pls beware!
- Reen (10/5): Exceptional -
- Rinazulizma (8/5): nil - the location and price is good nil
- Ruzainee (7/5): Good - Near to shopping mall and easy what ever you want to eat. No free parking..
- Rinazulizma (8/5): Very good - Room is quite spacious for 1 bedroom price is good location is good👍❤️
- Zmi (7/5): Good -
- Syed (6/5): Wont stay again - Location Weird smell
- Arep (10/5): Exceptional -
- Janiah (7/5): Good -
- Rajkumar (10/5): Exceptional - Indian restaurant
- Yat (8/5): Very good -
- Simon (5/5): Passable - The ease of collecting the keys from Letterbox. Host is clear in giving out the instructions. There are simply too much funiture in the unit. Multi-tier Bookcase is not needed as well as a cupboard in the living room! Talking about unwanted funiture, there is no need for a queen sized and Bunk bed in the living room. Since this unit only accomodate 2 adults, ther extra beds can be removed.
Simon
- Faedzal (1/5): Scam posting - This is a scam hotel posting. Fully paid for room but upon arrival contact was uncontactable. Shame on you Booking.com for letting this happen Scam
- Arron (7/5): Good -
- Leana (8/5): Overall, it is still a convenient stay. If you want to avoid traffic going to the immigration… then it is a good idea to - -The place is with a centralized aircon.
-There are a lot of beds so it’s quite ideal for a big size group (the bunk beds are a bit awkward though, but it doesnt really matter).
-Location is superb… very convenient..so near to the immigration, you just have to walk and it is also beside 2 malls.
-There is a Hai Di Lao and 7/11 nearby.
-checkout time is not early (unfortunately, we need to leave early because of work)
-There is fast internet and netflix (but was not able to enjoy it much, too tired to watch) -The water heater is not hot enough (we did not really need it though since the weather is too hot so it is still okay)
-cleanliness is not so bad however microwave was dusty inside (maybe was not use for so long)
-the hair dryer’s plug is not compatible with the power plugs, you need adapter, so i was not able to dry my hair.
-Claiming and returning the card and the room key is not so convenient (if you are in a hurry) as you need to call the owner and will ask someone to meet up with you.
- Mohd (6/5): Pleasant -
- Lalitha (8/5): Very good - Great location, walking distance from CIQ, City Square malls and many eateries.
Very secured place. Entrance there is a 7/11 store. Yes
- Yeow (6/5): Lack of response, not so clean - Location Lack of response from the owner / agent on the check in instructions. The property smells cockroaches and mothballs at the same time. The toilet also smells bad. The property is quite dusty as well. The only space that feels more comfortable is the bedroom. Didn't realized that the property is stuffed with another 2 more bunk beds in the living room area.
- Johar (9/5): Very good location - location.
- Mahad (8/5): Very good -
- Bajuri (6/5): Pleasant -
- Nee (6/5): Great location. - Location and price. Shower cannot be controlled, either too hot or cold. Aircon operating instruction wasn’t told to us. Toiletries were dated. Only one set of access card and keys. There were small roaches in the toilet.
- Anonymous (1/5): Terrible! The worst day ever!!!!!! - Location. Period. Many-themoment u stepped in u knew it was a wrong choice!! Advertised as 2 bedroom apt. But it was 1 bedroom with 2 beds😣. We were so duped! Baby roaches running around. No space for hanging Clothes. Stupid hardwned sofa. Did not gv clear instructions on the ac setting. Lock on the letter box was out! Parking card was missing! Tiring!
- Azam (8/5): Very good - There is facilities (microwave & kettle) provided for us to use on our 1 day stay We cannot managed to watch tv channel as there no signal.
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