Hotel RIO新宿

Location: 新宿区大久保1-17-1, Tokyo, jp

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Luggage storage
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Standard Twin Room

  This twin room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Standard Double Room

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, pajamas and heating. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, pajamas, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Queen Room

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a sofa and pajamas. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Bo Chin (9/5): -
• Refik (10/5): -
• Silvia (10/5): - Posizione molto comoda
• Lorena (9/5): Excelente estancia en el hotel Rio - La ubicación era excelente. La habitación era espaciosa y estaba muy limpia. La cama y las almohadas eran cómodas. El personal fue muy amable. La habitación disponía de nevera, microondas y hervidor de agua. La puerta del baño no era opaca y entraba la luz del sol por la mañana.
• Lorena (9/5): Excelente estancia de 2 noches en el hotel Rio - La ubicación era excelente. La habitación era espaciosa y estaba muy limpia. La cama y las almohadas eran cómodas. El personal fue muy amable. La habitación disponía de nevera, microondas y hervidor de agua. La puerta del baño no era opaca y por la mañana entraba la luz del sol.
• Sergio (10/5): -
• Elizabeth (10/5): -
• Albert (9/5): -
• David (8/5): -
• Dominique (9/5): Un séjours très agréable au coeur d'un coin très sympa de Shinjuku! - Hôtel très mignon avec des tables sur la rue où on peut s'assoir, le personnel était très accueillant et tout était bien expliqué et bien pensé. La localisation est aussi très agréable, car ce n'est pas au milieu des grands tours, et il y a plein de petits restaurants autour. On s'y est sentis très bien. Le plus : du café mis à disposition (machine à l'entrée), avec un bon café, ça nous a plu. On retournerait volontiers! Dans la toilette on sentait une odeur de canalisations, mais c'est probablement difficile à éliminer.
• Linda (7/5): - The staff and the location were excellent There was a smell of damp and not enough space to walk around the bed
• Lai (8/5): Nice place to stay. - The room i was in was bigger than the other hotels I've been in. The toilet, wash basin and shower were all separate which i really liked. Whilst its a bit of a walk to the nearest station (Shin-okubo) there's so many shops and restaurants, you wont feel its such a long walk. I love how Mega Don Quijote is directly opposite. It was pouring down raining on the first day we got here, so we just ended up going across the road and shopped until the rain stopped. Staff were really nice especially when i asked if they could help me with transferring my luggage using the Yamato luggage service. The toilet space is really small.
• Verena (9/5): - Personal, Kosmetik, Accessoires, Koffer-Aufbewahrung Lautstärke der Straße an und zu.
• joche_lara (4/5): - La ubicación La cama es muy dura, se sienten los resortes
• Markus (8/5): -
• shuhei (10/5): -
• Amelia (9/5): -
• Sabrina (10/5): -
• Fernanda (9/5): -
• Nicolò (1/5): Il peggiore hotel nel quale sono stato - Non mi è piaciuto nulla. Avevamo una prenotazione per 4 notti. Dopp la prima notte abbiamo cambiato hotel. Ho parlato con 3 persone dello staff e nessuna parlava inglese. Camere sporche, aria condizionata che funziona male. Posizionata sopra il letto in modo che se ti sdrai il flusso di aria ti arriva direttamente addosso e soprattutto con un quantitativo di polvere nelle bocchette che non potete immaginare. Impossibile aprire la finestra perche la musica dei negozi dura TUTTA la notte. Il lavandino, wc, e doccia sono in 3 ambienti separati e non in un unica stanza. Quando siamo andati via prima nessuno si è degnato di chiederci il motivo. Ai nostri messaggi su booking, rispondevano in giapponese. Ho dormito in molti posti "discutibili" ma questa è la prima volta che cambio hotel.
• Tobias (10/5): Great stay with spacious room in Shinjuku - Great location in Shinjuku with lots of options for dining!
• Oruçhan (8/5): -
• Marie (9/5): Great stay in Shinjuku - Polite staff, rooms were clean and bed was comfortable (We like hard beds). Great location with lots of access to train/subway, convenient stores, restaurants, Donki right in front. Close enough to the heart of Shinjuku without being overcrowded/noisy. Wifi was working, offers luggage storage and reasonable price. Towels, hairdryer, hair styler, toiletries and slippers provided. Would definitely stay again if we return to Tokyo. Nothing really.
• Zohar (10/5): - מיקום מצוין, שירות טוב, חדר נוח וגדול יחסית למלונות בטוקיו
• Wojciech (8/5): calm hotel in the heart of Shinjuku - it was a nice stay close to the heart of Shinjuku disctrict. If you are a fan of nightlife & parties - you have all of it within a walking distance. Even if we were not interested, it was a good experience to explore the neighbourhood. The personnel was very friendly and was listening to our requests, moreover, they let us leave the luggage for few hours even after check-out, so that we had an extra day for a proper sightseeing. The bed was comfortable, wi-fi worked seamless the only two things that may bother people is that the hotel seem to be an old one and especially the bathroom might need to be refreshed in a near future. Also, the windows are basically non-existent, however that was only a minor disadvantage. All in all, it was a pleasant stay.
• Rhiannon (10/5): Good location, spacious room and quiet even with plenty around - Good location in Shinjuku with plenty around. Quiet room even on busy street. Lots of space in room.
• Michal (8/5): - כשהיינו צריכים לשלוח את המזוודות הפקיד לא ידע אנגלית ואמר שאין להם שירות כזה (אחרי שווידאנו כמה פעמים אם פקידה אחרת) לאחר שהסברנו לו נתן לנו למלא את הפתק לבד וללא עזרה
• เพียรพจน์ (8/5): - ใช่ ห้องน้ำค่อนข้างเก่าเล็กน้อยแต่ก็ถือว่าเหมาะสมกับราคา
• Simren (8/5): -
• Jean-Gabriel (10/5): Lit très confortable - La grandeur de la salle de bain est surprenante ! Tout était ok
• siraj (9/5): -
• Carlos (6/5): Laundry machine need to improved - Room are big and clean Doing laundry not really a good one dryer takes forever even you put in a two hours setting that cost 900 yen your clothes still damp when it's done .
• Camilla (8/5): - The rooms are quite big considering Tokyo's standards. The staff is nice and helpful. The position is good No notes
• Lucas (10/5): Big bed - Bigger bed compared to standard Tokyo sizes and comfy. Nothing
• Marzia (8/5): - Posizione strategica, camera più spaziosa della media, caffè gratis alla reception Lo staff non parla inglese
• Burçak Nur (10/5): - Hotel tertemizdi. Çalışanlar çok nazik metroya yürüyerek 8 dk mesafede ama konumu muazzam karşısında don quijote var. Ystakları çok konforlu 4 gün kalmamıza rağmen odamızı temizlediler.
• Filipina (10/5): - Location location location It's a city hotel so lot's of drunk around specially we we're there weekends.
• Brenda (6/5): -
• Marta (9/5): -
• roser (9/5): Nos ha encantado, lo recomiendo para unos días en tokio! - Estaba muy bien situado y la habitación era mucho más grande de lo que esperábamos. ¡Nos encantó! Además fueron muy majos y nos permitieron dejar las maletas todo el día después de hacer el check-in. El wc hacía ruido de extractor durante la noche.
• EMMANUELLE (10/5): - Personnel très accueillant, ils ont pu garder nos bagages avant le check in et après le check out. La chambre était vraiment très grande. L'emplacement est idéal, quartier très animé où il est possible de manger le soir. L'établissement est bien insonorisé.
• 藤田 (5/5): 狭いよ… - 目の前がドンキ 鏡がないし扉と洗面室がぶつかって使いづらい。
• Daniele (9/5): - Posizione fantastica, letto comodissimo!!
• Valentina (9/5): Excelente - La habitación era bastante amplia, al tener el baño y la ducha por separado era mucho más cómodo utilizar el espacio. Y la ubicación también era muy cómoda, el personal también tenía muy buena atención, nosotros no hablamos ni inglés ni japonés pero a pesar de eso fue todo muy rápido. El ascensor era pequeño y el baño no se veía extremadamente limpio.
• Yoav Edri (8/5): -
• Alice Yuliana (10/5): - Amplio, buena limpieza y buen trato del personal
• Nasya (10/5): -
• patrick (9/5): -
• Denise (9/5): -
• Caitlin (8/5): Good for what we needed - Good location, clean, friendly staff, good amenities, bedroom and bathroom is a decent size, nice to have a shower as well as bath Bed is very hard and uncomfortable. Our room was right at the front of the hotel with the window facing the street, the store over the road plays music all night, even with windows closed you can hear it a little bit (didn't really bother me too much but may be an issue for future guests)
• Ivy (9/5): -
• Sarah (10/5): Quiet, spacious, clean - The location was amazing, very central only a short walk to heart of Shinjuku and right in the middle of Korea town. Very spacious rooms for Tokyo
• Deborah (10/5): -
• Thomas (10/5): -
• Paul (8/5): -
• Fernanda Furlani (10/5): -
• Christopher (10/5): Great, clean rooms. And extremely friendly staff. - Right in the heart of the walking street
• Erik (8/5): -
• Asia (8/5): Mi sono trovata molto bene in questo hotel, vicinissimo al centro di Shinjuku e alle metro. Ci tornerei assolutamente - La posizione ottima e lo stile molto semplice Nulla
• Pete (6/5): - This was more of a budget hotel.
• MISAKI (9/5): -
• Reji (5/5): -
• Patricia (9/5): - Location, decor, comfort
• jean-francois (8/5): -
• Chean Wee (10/5): Good stay in the heart of Shinjuku - Friendly and responsive staff The location is good The room size is bigger than normal Japan standard The TV is smart TV - very useful especially if you have kid Good amenities - kettle, microwave, hair dryer, hair iron,air purifier Smart toilet Shower room is big but toilet is very small.
• TZUHSIANG (8/5): -
• Chiara (8/5): -
• Michelangela (10/5): - Struttura pulita e silenziosa nel centro di shinjuku ad 1.3 km dalla stazione principale ma con altre stazioni più vicine, tutto comodo e staff perfetto
• Choy Han (9/5): Pleasant and compact hotel - Cleanliness and size of room. Bathroom - bathtub didn't serve a purpose as it was too small and quite awkward climbing into it. Bath shower was not convenient to use.
• Arigò (10/5): - La gentilezza e la cortesia dello staff
• KOTA (10/5): -
• Caesar小陳 (7/5): - -交通方式- 如從成田機場過來， 購買車票搭乘Sky liner到日暮里 這邊要先使用（車票出站） 在使用西瓜卡改搭JR山手線(車次很多) JY07日暮里站-JY16大久保站 -車站&飯店距離- 離新宿車站走路10-15分鐘 離大久保站7-9分鐘 -飯店- 大廳在一樓 服務人員有會說中文 無提供早餐 -房間- 空間寬敞（跟日本其他飯店比）， 2件行李打的開，有小沙發. 房間內很安靜聽不到外面的聲音. 廁所及洗澡乾濕分離 -設備- 提供牙刷/刮鬍刀..等 2瓶水（入住時） 有浴缸（很大可同時2位泡澡） 有提供泡澡劑 -清掃方式- 在門上有2種磁鐵標示 （一種只換毛巾及垃圾/另一種全清潔） -附近區域- 唐吉訶德就在對面（24H） Can★Do 新大久保百元店也在附近 這附近是韓國料理區域，超多韓國餐廳；及韓國各式各樣店家. -入住/退房時間- 入住15：00後 退房10：00前 -總評價- 如果有要去郊區（中野/池袋/新宿/江之島..等）可以考慮住這，也比較安靜；但就是需走走逛逛去車站. 無
• Mark (9/5): -
• Yoav (9/5): -
• Strinati (9/5): Hotel Rio Tokyo - Very central location in Shinjuku, the street was bustling with Korean restaurants and shops. Despite the busy Street, there was very little noise disturbances in the room (our room faced to the back of the hotel). The amenities were good. The room was bigger than a previous hotel we stayed in (in Osaka), with a separate lavatory and wet room including a deep bath. The TV supported Netflix which was a bonus but not a requirement for us. Fridge and microwave in the room were also a plus. The room was very clean, you have the option to not have the room cleaned every day, however the staff will clean every 3 days minimum for hygiene reasons. The staff were friendly, helpful and welcoming. No breakfast available at the property, but plenty of restaurants and/or convenience stores around for a morning brunch. The bed was not the most comfortable for us, as the mattress felt very hard. The bedding was very soft however, which made up for it. Some of the toilet features weren't working, which is a minor detail for us.
• Pascal (10/5): - Propreté et espace, lit très confortable Il n'y avait pas de chaise pour s'asseoir et travailler au bureau.
• Luis (10/5): - The staff were lovely, helpful and spoke english. The rooms were comfortable and had all the amenities we needed and some we didn't know we needed. The staff provided us a crib for our baby which was amazing. This is a perfect spot, we have nothing negative to say.
• Matteo (8/5): Pisizione ottimale e buon rapporto qualità/prezzo - La posizione è il punto forte ( vicina a metro e konbini ), struttura ammodernata, caffè a disposizione dei clienti ( solo la mattina ), camera pulita con tutto il necessario. Lo staff che non parla inglese ( fanno comunque in modo di aiutarti con il traduttore)
• Matilda (9/5): - Proximity to shin-ōkubo station, good variety of food and shopping in the area. Bed was very comfortable :) No window view :(
• Farook (10/5): Comfortable stay - Very clean Right in the centre of town Very kind and polite staff
• Farook (10/5): - Very clean Right in the centre of town Very kind and polite staff
• William (10/5): -
• Anna (10/5): Consigliatissimo - Struttura moderna e pulita, camere veramente molto spaziose per essere a Tokyo! Consigliatissimo anche per la posizione molto centrale! Prodotti per la cura del corpo ottimi
• Kelly (6/5): We are Disappointed - Convenient location For the price we paid, we expected the room to be cleaned and comfortable. We found many black molds around the tiles and mirror in the shower. Staff was not able to change room so it made our stay very uncomfortable.
• Tomoko (8/5): -
• Nicolas (9/5): - très bon emplacement, chambre assez grande pour Tokyo.
• amit (10/5): - הכל אין לי משהו רע לומר
• Garrett (8/5): - Easy economical sweet lil stay!
• Matthew (10/5): -
• Daniel (10/5): - Assolutamente tutto. Camera fornita di tutto il necessario dalle ciabatte all accappatoio ...anzi Spazzolini e dentifricio ogni giorno...alla piastra per capelli ...forno a microonde. Posizione bellissima a 2minuti a piedi da kabichiko e a 7minuti a piedi dalla metroolitana Nulla
• Jose (10/5): -
• Helena (10/5): - Muy buena ubicación, a unos pasos de la estación de Shinjuku. Personal muy amable y habitación limpia y espaciosa. Muy recomendable.
• jacopo (10/5): -
• Matthew Hosek (10/5): lovely - Loved the location and the tub. Nice staff too! NA
• Jason (9/5): Great location, quiet, great price -
• Grace (8/5): - Convenient to public transport, as well as popular areas of Shinjuku. Lots of convenience stores around also!
• Lucia (10/5): Excelente relación precio calidad en Tokyo - La relación calidad precio es óptima. Esta excelente ubicado, a pasos de Shinkuju centro y la estación de Yamamoto para ir a los principales puntos de Tokio. En frente del hotel está Don Quijote y family mart a la vuelta. El staff de recepción muy amable y siempre servicial. La habitación bastante grande, TV plana con todas las app. Aircon tanto para frío como para calefacción. Baño separado de la ducha. Obviamente las instalaciones acordes para lo que sería para mi un tres estrellas. Alojamiento limpio y cómodo. Definitivamente me alojaré de nuevo aquí! Nada
• Angelita A (10/5): -
• Nina (9/5): Schönes Hotel mitten in Shinjuku - Wirklich geräumige Zimmer, was in Tokio nicht so leicht zu finden ist. Sehr nettes und hilfsbereites Personal. Fensterläden schirmen Schall gut ab. Wir haben uns in Shinjuku einfach nicht wohl gefühlt, weil der Ort nur dazu dient, Touristen zu bespaßen, auch auf sehr dümmliche und teure Weise. Da ist das Hotel eben mittendrin. Kann man aber auch als Vorteil sehen, da man es nicht weit zu Bars etc. hat.
• FRANCISCA (6/5): . - La amabilidad de los trabajadores. El frío de la habitación, la comodidad de la cama

Photos