Mount Austin #Palazio A2 Pool view 1-2Pax #MSPro

Location: Jalan Mutiara Emas 9/23, Johor Bahru, my

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Non-smoking throughout
• Shallow end
• Badminton equipment
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• 24-hour security
• Shopping on site
• Billiards or pool table
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware and a microwave. The spacious air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a wardrobe, an electric kettle as well as pool views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Key access
  • Hand sanitiser

Guest Reviews

• Rafeah (10/5): - Clean room.good badroom
• Rafeah (10/5): - Room clean, bed good view
• Mohd (7/5): - Location
• Syed Salman (10/5): -
• Norsyafiza (9/5): -
• Natasya (7/5): -
• Nur (10/5): -
• Ravi (10/5): -
• Che Tajul Amir (3/5): -
• Syazleen (5/5): Best - Comfort Toilet
• Faiz (10/5): -
• Haziq (9/5): -
• Nurasmidar (10/5): -
• Kuben (10/5): -
• Tan (5/5): -
• vin.B (10/5): -
• Ain (8/5): Asking my stuff left behind but no response until today. Disappointed, and i lost my bottle -
• Ikhram (8/5): -
• ayuf (10/5): -
• Elesycristhy (8/5): comfy - Private and quiet Facilities and maintenance
• Opong (9/5): -
• Bryan (6/5): -
• alisha (10/5): -
• Shahrol (7/5): Good -
• Muhamad (8/5): Very good -
• Intan (10/5): Exceptional -
• Kimberly (1/5): Bad - A few days ago, I had a very unpleasant experience during a business trip because of the poor accommodation I booked. I chose the place based on its online photos and description, but the reality was far from what was promised. As soon as I entered the room, I noticed a strange and unpleasant smell. It made the whole space feel unclean and uncomfortable. I opened the windows, but the odor didn’t go away. The air conditioner was not working, even though it was hot and humid outside. I tried turning it on several times, but it made noise without producing any cool air. Sleeping in such a hot room was very difficult. To make matters worse, there was no hot water in the bathroom. After a long day of work, I was looking forward to a warm shower, but only cold water came out of the tap. When I contacted the front desk, they said they would look into it, but nothing was fixed. There was also a large flat-screen TV in the room that looked modern and stylish. However, it didn’t work at all. It seemed like it was only there for decoration. The biggest issue for me was the Wi-Fi. Since I was on a business trip, I needed reliable internet access to complete my work. Unfortunately, the Wi-Fi was either extremely slow or completely unavailable. This made it almost impossible for me to do my job properly. Overall, this stay was a very frustrating experience. The poor conditions and lack of basic services affected both my comfort and my work. I will definitely be more careful when choosing a place to stay in the future, especially for business trips.
• Nia (4/5): Disappointing -
• Lutfil (1/5): Bad - Got cigerate bud in the toilet when check in. Was told has cleaner to clean up but not what happen in the toilet. Also got dum in the toilet not flush
• Mieqa (3/5): Poor - Cleanliness was poor , facilities in room was not really good for me
• Muhammad (8/5): Very good -
• Siti (10/5): Good and awesome - Facilities all working. Parking secured. Nothing
• Ila (9/5): Superb - Clean, quire n comfortable
• Syazliana (10/5): The house was very cozy and clean. Definitely will repeat - Its very clean
• Mell (10/5): Exceptional -
• Nurul (10/5): I will book again this property - Comfortable Nope
• Asri (7/5): Worth to stay - Room neat, wifi fast, fast ceiling fan, got water heater, suitable for couple, Bedroom aircond super cold. Parking on ground floor. Bedroom aircond leaking on 3rd day, front aircond not cold enough.
• Elesson (8/5): Very good -
• Afif (9/5): Superb -
• Syiraniez (9/5): Superb -
• Barathan (10/5): Exceptional -
• Hamid (7/5): Good - Got window, air clean. Air-con function well. Value with the price. None
• Syafiq (9/5): Superb -
• Zai (4/5): location is good,unit is not worth of money - location is accessible Toilet - stain bedsheet - causing itchness
• Fakruddin (1/5): Bad - baik
• Nurul (7/5): Good -
• Muhammad (8/5): Very good -
• Julia (10/5): Exceptional -
• Umie (5/5): Passable -
• Padmanaban (1/5): Bad -
• Aw (10/5): Exceptional -
• Zahira (8/5): Nice and worth for money but maybe u can upgrade the property more next time. But i will come again next time - The house is simple and nice , have netflix and wifi too The toilet seat were broken and kinda hard to use it but nevermind
• Pei (8/5): Very good -
• Izwan (10/5): Exceptional -
• Victorchlaw (3/5): I travel for business a lot.. this could be the worst apartment / condo I have ever booked ): - Room size and location Facilities old, very poor maintained,... bed, bed sheet,... etc dirty.. ):
• Syiraniez (10/5): Exceptional -
• Dini (2/5): Very poor -
• Norlida (8/5): Very good -
• Carol (10/5): Exceptional -
• Noorhana (8/5): Very good -
• Syarafuddin (8/5): Very good -
• Martinian (7/5): Good -
• Muhammad (10/5): Exceptional -
• Brandon (7/5): Decent place - Great location Room could be cleaner, bed smelled, old furniture
• Dana (9/5): Superb -
• Kamsan (4/5): Disappointing - nothing the decoration of the room
• Rohizat (10/5): Exceptional -
• Ivy (10/5): Exceptional -
• Hidayah (8/5): Very good -
• Sri (5/5): Passable - The staff responded promptly. Amy and Jing was helpful. Faulty kettle replaced. Hot shower no shower head. Noisy. The room wasnt ready when we arrived. The kettle wasnt working.
• Jia (8/5): Very good -
• Fieza (7/5): Good - Nice view... The room was clean... Higher floor with free wifi & parking..... Please provide plenty of trash cans in the room and bathroom
• Leya (9/5): Superb -
• Nurul (9/5): Superb -
• Annie (1/5): Bad - Unsatisfied! The room is unclean , the mirror is full of handprint and the floor is full of oil strain , and the mattress are wet , left after check in , they form a group with 3 ppl inside but no one is responding and reply to me since the day I check in until I left , very disappointed on this it was the worst holiday I have ever had , hope whoever want to reserve this property take note on this !
• Siti (5/5): Passable - The location is very strategic. The smell of the room is not nice, the bathroom is not clean and the bedsheet should be changed to a new one. The TV channel always lagging.
• Ckin (10/5): Exceptional -
• Kumaresh (5/5): Passable -
• Mohd (9/5): Superb - Enough space for staying. Enough utensil. Quite comfy. Near to AEON Mall. Gated and guarded area, and using RFID to enter the housing area and parking. So remember to consult owner / handler
• Jonathan (7/5): value for money! - The owner/admin was friendly and efficient in handling our stay. Many eateries around the area.
• Siti (9/5): Superb -
• Nisha (8/5): Very good -
• Sri (10/5): Exceptional - very good services👍
• Divasheeny (10/5): Exceptional -
• Shireen (8/5): Very good -
• Wan (10/5): Exceptional -
• Jungeun (8/5): Very good -

Photos