Clouds 52 Lodge

Location: 52 Hettie Street, Johannesburg, za

Star Rating: 8.3 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Family rooms
• Non-smoking throughout
• Shared kitchen
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Budget Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Single-room air conditioning for guest accommodation

• Twin Room

  This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The double room's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. This double room has a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower. This double room has a wardrobe, heating, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Amukelani (10/5): - The room was very spacious and comfortable. Theu only need to add mirrors inside the room. They didnt have coffee or tea in the morning to drink as some of us wake u p with hanh over
• Sibongile13 (10/5): - Very clean👏
• Bugembe (9/5): - We were a group of 10 that wanted a safe place to sleep for 3 days.The staff were great. Always on call incase of any assistance. Our three day stay was exceptional. The place is very close to EastGateMall. The rules and regulations freaked us out a bit but it was necessary. We were able to keep within the rules. They are good rules.
• Bloye (10/5): - The place was extremely clean and they had very warm blankets this winter. Everything in our rooom was just superb. The host is very welcoming and helpful. My man and I love playing pool 🎱 and they have one on the premises 😀. They also have a very beautiful garden..I swear we did not want to leave 😅.. They have a 24hr security and someone readily available to assist you.. Absolutely nothing wrong with place..It felt like home.
• Mphuthi (10/5): It was honestly the perfect place to relax, bond and create special memories. The space was clean, c - Had such a lovely experience here ❤️ The atmosphere was beautiful, the place was clean and relaxing, and the staff were welcoming and friendly. The overall vibe made the day feel really special and comfortable. Definitely a nice spot for spending quality time with someone important to you 🥺 Absolutely nothing
• Koketso (8/5): -
• Joanne (7/5): -
• SAHIT (1/5): Venue unavailable. - Nothing. Arrived at venue only to find out that the venue was unavailable due to it being already booked, they mishandled our booking along with a few others. Guests were left stranded outside the property without any help from the owner besides being offered a full refund and had to find a place to stay elsewhere in the middle of the night.
• Nukeri (7/5): -
• John (8/5): - Good Cleanliness
• Leago (10/5): -
• morake (10/5): - Location
• Baaba Arkaifie (8/5): -
• Mandla (8/5): -
• Phele (10/5): -
• Mathapelo (9/5): -
• SAMUEL (7/5): -
• Mnana (1/5): - I could not get to the property because I could not get ahold of them on the phone.
• Ndumo (10/5): -
• Guest (7/5): -
• Dhlamini (7/5): -
• Prestige (10/5): -
• Dolo (10/5): Stay was amazing, friendly staff and super accommodating - Beautiful super clean Nothing
• Rataba (10/5): great experience - n/a
• Bongekile (9/5): Beautiful, peaceful. - I liked everything, quite area and clean place. No microwave oven in the room, we had to go all the way to the main kitchen
• Sosibo (9/5): It was great - Everything Wi-Fi
• Nguu Nems (10/5): Great stay - The place was clean and comfortable, has enough space both in the room and bathroom. The staff is very friendly. You have to get out of your room to the main kitchen when you need kitchen stuff.
• Sbani (10/5): -
• Tshepo (10/5): - Service and cleanliness was top quality Security on point The room was clean and everything worked The bed was so soft and comfortable
• Mapule (8/5): Awesome! - The staff was courteous and friendly. None.
• Robbin (10/5): -
• Laurah (10/5): -
• Nadia (10/5): -
• Nokwanda Gladys (10/5): Cloud 52 excellent customer service - Friendly staff from.the gate to the.room . Security is professional and kind. Thabiso at the reception is the best. The whole staff is very friendly. The location is safe ..everything is 100 percent Nothing
• Ntombizodwa (10/5): - The place is nice, clean and quiet. I really enjoyed my stay and rested. They didn't have access to DSTV
• Sihle (10/5): -
• Thanyani (4/5): -
• Werner (9/5): - Litte bit loud late in the night opening and closing doors and loud talking
• Phumlani (3/5): Bad - Nothing No breakfast...noise all night
• Charmaine (10/5): -
• Neliswa (10/5): - I like everything with the placed
• Onicah (10/5): Affordable and convenient, but better detail and service would make it more comfortable. - Clouds 52 Lodge is conveniently located and offers reasonable value for money. The room was clean, and it works well for a short stay or stopover. The staff were accommodating and helpful when approached, which made the experience smoother. Nothing
• Zinhle (8/5): -
• Regomoditswe (9/5): -
• Tshepang (10/5): -
• Palesa (10/5): Combine peaceful, beautiful and relaxing in one. - From the bedrooms to the warm welcome. I loved everything about that place. It's so peaceful and beautiful. Nothing to be honest. Everything was perfect, I was not disappointed.
• Philipine (10/5): relaxing n great - it was super clean n very welcoming breakfast not included
• Mustafa (2/5): Don’t trust this host, someone might offer more last minute and you get cancelled - Host canceled the night before, even though I booked months in advance and was designated as confirmed the whole time. Host canceled the night before, even though I booked months in advance and was designated as confirmed the whole time. Not fun to be abroad and organise last minute accommodation….
• Thabang (8/5): - The place is very clean
• Nkosana (8/5): -
• Tshepiso (10/5): - Nothing
• Guest (10/5): - unfortunately it was festive seasons where most prepare their self to go be with their families, so i found out on the venue that their chef is not available went home for Christmas festive.that really made
• Ntombizonke (10/5): Beautiful and perfect - Everything about the place,thank you Thabiso and the Ladies,definitely we coming again soon😊 Nothing at all
• serigne cheikh maty leye (7/5): -
• Zuneid (10/5): - As camas
• Mats (8/5): - Calm Nice staff
• Lera (6/5): -
• Ismael (7/5): -
• Sylvester (9/5): Great - Security Nothing
• Mpho (4/5): It’s a nice place, they just need to work out on lil things - Staff was friendly The plugs are far from the bed
• Phendu (9/5): -
• nokuphila (10/5): -
• Modjadji (8/5): Peaceful - Space and privacy Assistance was not available
• KULA (10/5): - THE ROOM STOOD UP WITH ITS FACILITIES,THE ENTIRE LODGE AWESOME AND SAFETY PRIORITISED WITH SECURITY GATE Everything was awesome 👌
• Vanessa (9/5): Tranquilidade e conforto - Conforto do quarto
• Bilqees (10/5): AMAZING - EVERYTHING N/A
• Sifiso (10/5): - Thabo was exceptional. Will definitely be booking again
• mxolisi (10/5): -
• Thulane (10/5): marvelous - great and delicious nothing
• Rubvuwe (10/5): -
• Phendu (9/5): -
• Musa (10/5): Best place I don’t want to lie the staff are friendly.. - It was very clean and quiet it was a very peaceful place trust me I’m going back for my second vacation😊 Nothing at all..
• George T (10/5): - Bedding No cutlery in the cottage
• Petra (10/5): Great value for money - Velice příjemné ubytování vhodné pro rodiny i skupiny přátel
• Petra (10/5): Lovely - Velmi hezké pokoje, blízko letiště, příjemný personál
• Seema (10/5): Clouds 52 guest lodge is the best . Cleanliness is 500%. The staff are friendly, helpful. Keep it up - From the security, the manager ,the staff, cleaning staff ,all exceptional service . Well done to this team. Friendly, helpful . No comment
• Mosesi (9/5): The host and security were very accommodating ,we got to options to check out other rooms ,the place is clean and you’re - The property is in a safe area and it super clean 🧼
• Johnson (7/5): Good - The accommodation was very clean, staff extremely friendly and helpful and nothing was a problem to resolve.
• Simphiwe (1/5): Bad -
• Bofah (9/5): Superb -
• Mbhokane (10/5): Exceptional - There's absolutely nothing to not like about the place it's flawless from the stuff to the location it's proper It's clean it's peaceful it's safe n private They are kind the place is absolutely fantastic it's worth every money spent even the neighboring guest were funny n just amazing Lots of games n entertainment it'll be forever my go to place when I'm in jorbug
• Marble (9/5): Superb -
• Romano (4/5): Disappointing - No WiFi Clouds 52 is in a good location.But I don't think they are serious service providers.I was there and their WiFi wasn't working, and no one was bothered about it.I was so inconvenienced,I was always asking for help for anything that needed Internet.But the services of the receptionist as an individual are superb,I liked his welcoming nature but the management failed him.They should improve
• Luan (7/5): Good -
• Colin (8/5): Very good -
• Muhakeya (9/5): Superb -
• Annie (3/5): Poor - The location is perfect I was shocked to learn that , we were told about a R400 charge if you have makeup on towels however was not highlighted when checking in especially if it was something so important to them. It was more of an ambush upon checking out . I then opted to wash the small make up stains on the towel , only to be given a greenbar soap and jik to wash . It took me less then 5 minutes to clean the towel. Reception and housekeeping stuff take zero initiative in running the place , especially over a small stain on a towel and demand money for that. So guests , be mindful, if you use make up , you pay extra!
• Sibusiso (7/5): Good -
• Ndlovu (9/5): Come visit cloud 52 - Everything is exceptional
• Mbalenhle (10/5): Exceptional -
• Msiza (10/5): I'm coming back again to stay for a week - I loved the place. The location and the view of a garden and pool is beautiful as well. I cannot judge anything,I arrived in the evening I wish I could come back and get used to the place.
• Roger (1/5): A shambles! - Looked promising, and it was in exactly the location that we needed to be. Everything! Although our booking had been confirmed for a three-night stay, I was informed, four days before our stay, when I requested to add an extra night, that they could only accommodate us for the first night of our original 3-night booking. My protests were shrugged off with a comment that a group booking had subsequently been made, with an up-front payment, and that all of their prior bookings had, accordingly, been cancelled. They had, however, neglected to notify me of this. My dilemma was shrugged off with no alternative suggestions, and, on that basis, I cancelled the single night that they said they could still accommodate us. Disgraceful!
• Mabote (6/5): Pleasant -
• Memory (10/5): Exceptional -
• Pikati (8/5): Very good -
• Rataba (10/5): Great value for money!!! 5 star - I like the location and room service. the stuff was nice and always willing to help at times. The facility was great and good value for my money. Really enjoyed my time there. Nothing really....
• Jacky (7/5): Good -
• Nkosi (10/5): Five Star Treatment - The place was clean, super safe & comfortable( Looks exactly like the photos) , staff was great & attended to my every need. I'M DEFINITELY COMING BACK
• Merasi (1/5): Bad - Pleasant staff Lack of urgency from the owner. 12 couples didn't have electricity or water from 1:45 am to 11 am due to maintenance issues. Room 3 has no hot water at all (& it's known).The geyser rattle for 10 seconds at every hour intervals day and night. Aircorns malfunctioned. No cutlery.
• Merasi (1/5): Bad - Staff attitude Not having electricity or water for 9 hours due to known maintenance. No cutlery. Waking up to disturbing geyser noises at odd hours of the night and during the day while relaxing. Owner needs to maintain the place. Nothing works 100%

Photos