Ai 13 Gradoni di Chiaia

Location: Via Santa Teresella degli Spagnoli, 20, Naples, it

Star Rating: 8.8 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Tour desk
• Non-smoking throughout
• Shared lounge/TV area
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Double Room with Private Bathroom

  In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Double Room with Private Bathroom

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Double Room with Private Bathroom

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This double room has air conditioning, soundproof walls, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Anna (10/5): -
• Giovanna Bibiana (10/5): Ha soddisfatto le mie aspettative - La disponibilità della titolare e la posizione della struttura.
• Giorgio (8/5): -
• Aldo (10/5): Ringraziamo ancora la proprietaria Fabiana per l’attenzione, la cortesia e i consigli utili ricevuti. - La posizione, la pulizia e il numero di camere appropriato x una vacanza di relax Nulla
• Salas (10/5): Una estada molt agradable, amb una atenció excel·lent i una ubicació immillorable. - El que més m’ha agradat és que l’atenció al client ha estat molt bona. Per exemple, vam tenir un petit problema, però en contactar amb ells ens van tractar molt bé i ens van oferir una solució ràpida, cosa que vam valorar molt. A més, la ubicació era excel·lent i el lloc, molt bonic. Res
• ChienHung (10/5): -
• jean-christophe (8/5): - Très bon rapport qualité prix. Deco simple et de bon goût Chambres sombres et bruyantes
• Vincenzo (10/5): -
• Stefano (7/5): Ottima posizione e punto di partenza per visitare il centro di Napoli - Struttura di recente ristrutturazione, ambiente confortevole e pulito.
• Noemi (10/5): -
• Unger (7/5): - Estaba limpio Y fueron muy amables No mostraban ninguna foto de las calles afuera del B and B Muy pintorescas pero no muy agradable para alojarse
• JAVIER RICARDO (8/5): - La cama excelente... En realidad estaba bien. Pasé poco tiempo dentro del hotel
• Sara (8/5): -
• Federica Majore (10/5): Ineccepibile - Posizione perfetta, centralissima, comodissima. Stanza A enorme, pulita e ordinata, arredata con gusto. Gestione a distanza efficientissima, impeccabile il supporto via whatsapp ricevuto. Suggerisco solo di portare tappi per le orecchie per il rumore proveniente dalla strada. Nel mio caso, comunque, non fastidioso. Tutto perfetto! Unica dimenticanza, un copriletto o coperta; c'era solamente il lenzuolo. Lascerei a disposizione dei clienti una cialda di caffè in più, o del caffè solubile.
• Giuseppe (6/5): Da non riprenotare - La stanza e la struttura all'avanguardia e pulita. Completa assenza dei gestori raggiungibile solo per telefono, hanno risposto sempre in modo cortese. Inoltre la stanza che ho preso (lettera A) era leggermente al disotto del livello stradale e poco insonorizzata tale da sentire oltre al casino del traffico anche le conversazioni dei passanti.
• teodorsz (10/5): Polecam! - Świetna lokalizacja, bardzo miła i pomocna Gospodyni. W obiekcie czysto, wystrój bardzo przyjemny. To dobre miejsce, żeby zatrzymać się podczas podróży do Neapolu! :)
• Vale (9/5): - L'ambiente e la pulizia La colazione
• Sabrina (1/5): Pessimo - Niente Colazione pessima porta non si chiudeva, aria condizionata gocciava acqua sul letto quindi inutilizzabile, secondo giorno non c’era acqua calda in bagno
• Martina (10/5): - La struttura si trova a Chiaia , a due passi da via Toledo e da piazza del Plebiscito ! Trattandosi di un B&B lo staff non è fisicamente presente in struttura , ma è contattabile tramite whatsapp in qualsiasi momento ed è molto disponibile . La camera è grande , molto accogliente , curata e pulita. Consigliatissimo
• Davide (6/5): - Posizione comoda, staff gentile, stanza arredata molto bene. Ho fatto notare un problema alla porta e lo staff è stato cortese, purtroppo la stanza aveva altri problemi che non sono stato a segnalare per sole due notti. Colazione molto basic con prodotti confezionati. La porta della stanza C aveva dei problemi di chiusura, bisognava alzarla e spingerla verso le cerniere per chiuderla correttamente. Lo scaldabagno al mio arrivo era spento e l’acqua era a 23gradi, per farla arrivare a 35gradi, per fare una doccia a temperatura decente ho dovuto aspettare 50minuti. Condizionatore sopra al letto con qualche problema di perdita della condensa, come si vedeva dalla macchina gialle sul muro, e qualche goccia ti cadeva in testa. Sarebbe bene specificare prima che la tassa di soggiorno ha una commissione di 1€ se la si paga online, così uno può procurarsi il contante da lasciare nella cassetta senza commissioni.
• Mariana (10/5): -
• Vinayagachelvan (10/5): - The house and room was lovely. The service was fantastic. They were very responsive and very welcoming. Definitely would recommend.
• Maria del Pilar (10/5): -
• Moeko (8/5): よかった - 駅から近く、この価格で個室の部屋に宿泊出来るのはありがたかった。ベッドも広くてくつろげる。困った時は直ぐにスタッフの人が対応してくれたし、個人的な相談にも乗ってくれてとても温かかった。またナポリに行くことがあれば利用すると思う。 お湯はタンク式なのでどんどん水が緩くなる。1人なのでいいが、複数人いたらまたお湯が出るようになるまでに時間かかると思う。タオルは新しいものが欲しい場合5ユーロと書いてあったが、5泊もするのに一度も交換して貰えないのはちょっとなぁと思う。朝食付きではあったが毎日同じメニューのパンとジャム。必要ないかと。
• Stani (10/5): Il B&B perfetto! - Il B&B è situato in una zona assolutamente perfetta per gli spostamenti. Il quartiere è confinante con i quartieri spagnoli ma fuori dal caos senza però rinunciare al folklore locale. La struttura è curata nei dettagli e non manca nessun servizio. Il personale, seppur non presente fisicamente, è sempre a disposizione con cordialità e professionalità. Soggiorno perfetto!
• Ramdane (8/5): Magnifique ! Je recommande les yeux fermés 🤩🤩 - J’ai eu le plaisir de séjourner à AI 13 B&B, situé en plein cœur de Naples, à quelques pas seulement de la via Chiaia. L’emplacement est absolument idéal pour découvrir la ville à pied, se plonger dans son atmosphère unique et profiter des boutiques, cafés et restaurants du centre. Dès l’arrivée, j’ai été chaleureusement accueilli par Fabiana, qui incarne parfaitement la bienveillance et la générosité italienne. Toujours souriante et aux petits soins, elle rend le séjour très agréable et met immédiatement à l’aise. L’ensemble du personnel partage cette même attention et ce professionnalisme, créant une atmosphère conviviale et rassurante qui fait toute la différence. La chambre est un vrai atout de ce B&B : spacieuse, lumineuse et décorée avec goût, elle offre un confort optimal pour se détendre après une journée de visite. La salle de bain est particulièrement impressionnante : très spacieuse, moderne et chic, elle combine fonctionnalité et élégance, un vrai plaisir pour se rafraîchir ou se relaxer. De plus, de l’eau fraîche est toujours à disposition, un petit plus très appréciable surtout après avoir arpenté Naples sous le soleil. Seul petit bémol : le petit-déjeuner. Bien qu’il soit agréable et suffisant pour démarrer la journée, il gagnerait à proposer un peu plus de variété, notamment des fruits frais, des céréales et des jus, afin de compléter l’offre existante. Cela dit, ce détail reste mineur face à l’ensemble de la qualité du séjour. En résumé, AI 13 B&B est un lieu remarquable où tout est pensé pour le confort et la satisfaction des clients. L’emplacement central, la propreté et le confort des chambres, la salle de bain chic et spacieuse, l’attention constante de Fabiana et du personnel, et même les petites attentions comme l’eau fraîche à disposition, rendent cette expérience vraiment mémorable.
• Gabriele (10/5): Alloggio perfetto per esplorare Napoli - Alloggio comodo, pulito e in una zona centralissima. Ottimo rapporto qualità prezzo e staff gentilissimo. Altamente consigliato!
• Guest (9/5): -
• milena (9/5): - Personale gentilissimo e molto disponibile a consigliarti ristoranti e attrazioni.
• Ivana (10/5): - It had everything you need: a comfortable bed, a good bathroom, a balcony. It's a 10 minute walk to the Spanish Quarter as well to the main shopping street, and bus or metro station, so you can get anywhere. Staff is fast responder and very polite.
• Denis (10/5): Exceptional - everything, from the location to the staff. breakfast could be better but it was good
• John (7/5): Good - I really wanted to give this place 9 stars, but after the stay I was ready to give it 5, but because the staff was so nice, I decided in fairness to give them a 7, which I think given my experience is a bit generous. The room was very nice, clean and comfortable, with decent furniture to store luggage and good wifi, and the staff were very nice and tried to be helpful. The location was nice, but if you're older takes a lot of energy to get back to because it's up quite a bit of a hill. Just the room and the staff I would give a 9. Checking in was difficult. There is no one at the location on a regular basis to check in so if you don't have a working phone, you will have a difficult time. Check in is late and if you have to leave a bag, depending on when you arrive this could be difficult and I found getting in with all the codes was a bit complicated. This didn't affect my review but should be taken into consideration for anyone not used to using independent rooms. Most of the issues I had were related to the fact that there was no staff on site to deal with problems. Despite the room being great, the balcony (which was a significant selling point for me) could not be used or accessed due to a screen blocking it off. The water heater was a nightmare. It was supposed to be turned on and off for use with a 15 minute delay time to warm up (which in and of itself is ridiculous). After about a dozen tries I could not turn it on. Finally after getting it on, I waited for 30 minutes and no hot water ... took a cold shower. Could not turn it off so I left it on. Next shower I took, 6 hours later, only had about 5 minutes of hot water. That was the max I got for any given shower. Several times it was less. Was not able to shut the shower off after many dozen attempts. I could not call the staff to address it because it was very late in the evening and very early in the morning when I was showering and I was not prepared to wait around for someone to come and try to deal with it. Only ½ a roll of toilet for 2½+ days is not enough and there was no one there at 11:00 pm to get me another roll when I ran out. There should have been at least an extra roll in the room. I assumed that the next morning someone would come into the room to check but no one did. The beside lights were chargeable and burned out after less than 2 hours with no way to recharge them.
• Paloma (8/5): Satisfied with the service - The host was great, very responsive and able to recommend places in the area Overall it was really good, maybe it would be helpful to have a sign outside indicating that the B&B was there
• Luiz (10/5): A wonderful stay! Clean, convenient, and hassle-free! - Everything was perfect! The location is excellent, with plenty of great restaurants nearby. The room was spotless, and communication with the host was smooth and easy. I highly recommend this place! Everything was good.
• Jillian (4/5): A nice facility but terrible customer support - good location. The check in procedure was appalling. They had been messaging me via WhatsApp which I don't use. I had messaged them via booking.com to say I would be arriving around 9pm. My plane was late. I arrived at 9:30pm. For the next hour and a half the lady would not let me in even though I had 3 locals try to help and they called her to tell her I was there. She said because I had not sent a copy of my passport she would not let me in. I said I had my passport with me and could show her the original. She continued to refuse to let me in even though I had prepaid for 3 nights in full. She was willing to abandon a senior woman on an unfamiliar street for the night. I find this disgusting treatment of a guest. Finally a passerby messaged her a copy of my passport and let me in. I complained the following day and was told they would help me to find somewhere else to stay and I was get my money back on the next 2 nights. Given prices for accommodation are vastly increased for immediate occupation this was an unacceptable outcome.
• Melillos (3/5): Poor - The front door could not be locked, and we spent the night in an unsecured apartment. We provided video proof, but the host denied any problem and took no real responsibility. Totally unacceptable.
• Bogi (9/5): Superb -
• Stein (10/5): Just amazing 😊❤️ - Very well located, everything within walking distance, very clean, despite the fact that the apartment is located central , very well isolated and you can sleep well. Fabiana was amazing , she ready to help with any question❤️ Thank you so much ❣️Stein and Marta from Norway
• Tracey (10/5): Exceptional -
• Constantin (9/5): Superb -
• Marina (7/5): Good -
• Connie (10/5): Exceptional - Wonderful staff
• Anonymous (10/5): A Clean and Safe Place to Stay in Naples - In a safe area, close to Via Toledo. It’s also near the beach, so I was able to go out for early morning jogs during my stay. The place is clean and has a modern interior. The host was incredibly kind, which made it easy and comfortable for me to enjoy Naples throughout my stay.
• Sylvia (9/5): A little jewel in the Quartieri Spagnoli! - The location is absolutely perfect ! Very near to Via Chiaia and Piazza del Plebiscito where lots of cafes and shops are located ! Our room was spotless with sound proof windows. The host very helpful and nice and we could leave our baggage in a storeroom until our departure at night! We will go back ! We adored Napoli! Nothing to complain about!
• Mustafa (10/5): Exceptional - Comfortable and clean rooms, very friendly staff. I think one of the best ones in Napoli. Fernanda was very helpful. They kept my backpack before and after my stay. Beds are comfortable, location is good, keyless entry. Breakfast is italian style snacks with good coffee. It will be on my shortlist for Napoli for sure.
• Guillaume (8/5): Great stay! - Nice room well located and efficient check in process with clear instructions
• Iwona (9/5): Great location, clean place, well managed, excellent communication with the manager Fabiana who was very nice and helpfu - Location and silence around despite the building being in a lively area. The room was super small, literally just the bed and almost no other space around it but it was manageable.
• Albert (9/5): Superb -
• Nguyen (10/5): Exceptional - Super clean and comfortable
• Ludwig (10/5): Exceptional -
• Christian2956 (10/5): Fantastic location for a weekend getaway - I really enjoyed my stay there. The room is very nice and comfortable. It is located in a great location that allows you to explore the sorroundings by foot. The staff is super friendly and really make you feel at home. I will definitely stay here the next time I visit Napoli.
• Noemi (8/5): Very good -
• Rina (10/5): Perfect Stay in Naples - Very Clean room and bathroom Nothing
• Giuseppe (10/5): Exceptional - the property is kept in incredible conditions, the room was spotless and i loved the decor of the house and the bathroom.

Photos