Hanoi Ben's Apartment And Hotel - Pub 2

Location: 1 Ngõ Thi Sách, Hanoi, vn

Star Rating: 8.7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Public transport tickets
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room

  Guests will have a special experience as the double room features a fireplace. The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The double room has tiled floors, a seating area with a flat-screen TV, a mini-bar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Junior Suite with Balcony

  This suite features a fireplace. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite features a flat-screen TV, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 3 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• Natalie 1987 (10/5): - Everything about the facility is great! High recommend
• Bernier (10/5): -
• Olivia (10/5): - Quite, clean and private. Very modern! Lovely and helpful receptionist :)
• Devika (1/5): Be careful - Poor communication, sink was dirty and smelled, it wasn't soundproof as it said. Even after midnight the elevator kept going ding ding, other noises as well.had to constantly ask for things such as hamd towels,kitchen towel etc. I got the laundry service and one of my items were missing asked the person of contact from Booking.Com number who i believe is the manager but they stopped replying and matter still not resolved and i have checked out and i still have no clue about my missing cloth, still no reply. No reception,no one to help. Very misleading ad on booking.com. please be aware the balcony-rooftop is not as it seems in the foto.glamourised-doesnt match reality.. please be careful
• Paul (8/5): Ok for the price - Reasonably private space The rooftop ‘Junior Suite’ was passable but the washing machine was being used an noisy all day
• Paul (9/5): - In einem nicht so touristischen Viertel, trotzdem ist man schnell in der Altstadt. Mitarbeiter sind sehr nett.
• Sophie (1/5): -
• María piqueras (10/5): -
• clio (8/5): -
• Slavica (5/5): Nicht empfelugwert -
• Amelia (10/5): - Loved the location and the ease of communication with staff. The apartment was clean and generous in size!
• Pei Hsuan (9/5): - Spacious and Bright My shower room is missing a glass door, so water can sprays out onto the floor.
• Pei Hsuan (8/5): -
• Allan (9/5): - Great location and great staff
• Randall (10/5): Do it, it’s a great place. - Everything was great. Property manager “Ha” was great. Location and price were great but this place is like brand new! So many restaurants near, I don’t know why you’d like to cook but everything you need is in the kitchen. Very modern! Absolutely nothing
• clio (9/5): Leuk, goed geslapen, goed ontvangen, goeie ligging - Het hotel is in een verkeersloos rustig steegje gelegen in het hartje van Hanoi. Op het eind van het steegje is een superleuk cafétje en het hotel heeft een superleuke pub. Bij aankomst hartelijk verwelkomd door het enorm vriendelijk personeel. Voor we konden inchecken en ook bij uitcheck, heeft het hotel onze bagage veilig bijgehouden. Ons apartement was heel ruim, een goed bed en een balkon. Alles was aanwezig. We hebben een leuk verblijf gehad.
• Chloé (8/5): Je recommande très bien - La localisation (petite parenthèse au calme dans Hanoï qui grouille de klaxons tous le temps), la femme qui nous a accueilli très gentille et nous a direct pris en charge, l’appart tres grand et le lit confortable RAS
• Marta (10/5): - Bardzo przestronny apartament z balkonem. Bardzo miła obsługa :)
• Kristen (10/5): - In a nice area and handy to the train station. They had a problem with our room prior to check in and quickly contacted us, and offered another room at a lower price. Staff were friendly and very helpful. Some cute little coffee shops in the same lane.
• James (10/5): Really nice room in a good location - Fancy ensuite room, very clean, quiet. Room even had basic kitchen facilities, it was more like a studio apartment, very nice! Had to wait a little for someone to check me in, but I think that was due to the holidays
• Simone (9/5): - Nice big studio flat with a terrace. Large bed, a living room area with a sofa and coffee table, and a fully furnished kitchen corner. Ben, the owner, was really helpful, arranging some services for me and always available whenever needed.
• Alan (10/5): - great room with very friendly landlord - there when needed no windows in the room but not necessarily a bad thing - was cool to return to and sleep in
• Daniel (8/5): Ligger en bit från Gamla stan, kanske 2-3 km bort. Ta grabtaxi för snabbaste eller ta en promenad och se omgivningen. De - Den är som lägenhet. Inget märkligt. Ingen anmärkning.
• Trong-Phi (8/5): -
• Nathan (10/5): Highly recommend - Great local eats around and close proximity to the old quarter. Awesome house keeping and clean apartment Nil
• Pietro (9/5): -
• Elsa (9/5): Well-located and thoughtfully designed stay near Bún chả Hương Liên, with attentive hosts. - The property is conveniently located, with the Old Quarter reachable in around 20 minutes on foot, and just steps away from the famous Bún chả Hương Liên (restaurant). The room is compact but thoughtfully designed, featuring a kitchenette and a surprisingly efficient extractor fan, which prevents cooking smells from lingering — a detail I really appreciated. Although the windows do not offer views, this was not an issue given the limited time spent in the room. The building has an elevator, which adds convenience, and despite a few steps at the entrance, the hosts were attentive and kindly assisted with my luggage. The room is on the smaller side, which may feel restrictive for longer stays or for those traveling with larger luggage.
• Angela (9/5): -
• Christian (7/5): Confortable mais … - Personnel sympathique (quand il est présent…) Chambre spacieuse et agréable Literie confortable Pas de personnel présent en continu mais joignable par whatsapp Fenêtre occultée Chambre proche de l’ascenseur, d’un salon et de toilettes communes avec un trafic nocturne marqué Pas de couvert dans les articles de cuisine Le ménage n’était pas fait correctement à notre arrivée , poubelle non vidée, vêtement oublié d’un précédent locataire Sèche-cheveux prévu absent mais apporté après demande
• Olav (10/5): - Super flott plass, anbefales
• Michael (6/5): -
• Steven John (10/5): Such a nice place - This was the best apartment I have stayed at in Hanoi, so good I have stayed there 3 times. I never disliked anything
• Angelika (9/5): Nice place with a lovely staff. - Location, lovely staff 🥰 Roof terrace Balcony. Cigarette smell
• Paul (3/5): - Nothing much I was given a second facility address when I got there which was hidden down a small alleyway and almost impossible to find as Google maps couldn't locate it, I asked the staff to give me the return address and the one he gave didn't get me back, I walked for 2 hours then found their first facility and messaged the man in charge, he didn't understand my language and then completely ignored me calls and messages, luckily I found it from heading to their pub where a lady insisted I bought a drink and then tried to take me next door, I said this is a different place and at first she insisted they'd just moved the chairs in the lobby, the pin codes are all the same so I almost walked in on someone else's room. If you wanna be stranded and not be able to find this place then this is for you, I think it's utter shite
• Sopio (9/5): -
• Angela (9/5): - The location is great, very close to he Old Quarter but quiet. We extended our stay at Ben's as we liked it there. It is very good value for money. Tony is there to answer all your questions and Ha is a real fixer. She takes care of the laundry, gets you food to the room and anything else you need, gives you advice and runs the pub down in the basement as well. The apartment is a bit dark and doesn't have much of a view, but hey, this all gets canceled out by all the other great features.
• Steven John (10/5): Perfect holiday retreat - The apartment is extremely nice and comfortable, and the kitchen area has everything air fryer, microwave, oven, rice cooker, fridge freezer, cooking equipment, cutlery. kettle, bedroom area comfortable bed wide-screen tv. sofa Perfect for a long stay, it's my third time staying at this hotel. I did not dislike anything
• Ngàn mèo (7/5): - Nhân viên và quản lý rất Oke Tằng trệt k gọn gàng Cục nóng điều hòa để vị trí k dúng Phòng VIP 1 k có cửa sổ mở được
• Luu (9/5): -
• hardy (7/5): -
• Dung (9/5): -
• Ronah Maye Diocosp (10/5): We enjoyed the stay in this apartment. It’s very clean. It’s just that the location was a bit far. - Everything was perfect except for the location. It’s a bit far from the city centre.
• Ariadna (6/5): No me gustó la experiencia - El personal. A través de booking hice un pago extra para check in más temprano y check out más tardío pero no se me aceptó por parte del personal. Me quisieron cobran 150k dongs extras por querer entrar una hora antes de lo que ponía (pese a haber pagado a través de booking esa opción). No lo recomiendo. Las instalaciones parecen una cosa a través de la foto pero en persona no son así.
• Tuan (10/5): -
• LYNDON (8/5): - Convenient
• Guest (9/5): - Home thơm, sạch sẽ, gần trung tâm
• Goutham (7/5): -
• Abdesalam (8/5): -
• Hùng Cường (10/5): -
• Rebecca (3/5): the room was nice and modern but it had no windows which felt like more of a dungeon - room was nice and big comfortable bed no windows
• Tuan (9/5): -
• Andres Matias (8/5): -
• Riccardo (10/5): -
• Riccardo (10/5): -
• Sarah (10/5): Exceptional - Big apartment very well decorated and equipped. Great bed.
• Jess (7/5): Good - Staff were lovely and helpful, good facilities. Personally I found the bed hard to sleep on and I could hear everything in the nearby room and elevator through the night.
• Anne (7/5): Good - There is no daylight in the room
• Greg (9/5): Lovely apartment in the city - Great little apartment in a fantastic location in the city. Great kitchen, comfortable bed, and a nice big window with views, desk, and a great shower and toilet. Slept very peacefully here and explored the town. Some areas could've done with better cleaning, e.g. inside the cupboards. It was a bit tricky to check in as we arrived.
• Jancy (8/5): Very good -
• Jess (7/5): Good -
• Lukas (9/5): Reliable and Comfortable Stay in Hanoi - Great place to stay! The apartment is clean, well-maintained, and nicely equipped. Check-in and check-out were very simple and smooth. We ended up staying here multiple times during our trip to Vietnam, and it always met our needs perfectly. Although it’s a bit further from the main tourist area, we actually saw that as a positive – it’s quieter and more relaxed, while still being accessible. Everything in the room worked well, and the price reflects what you get – good value for money. Overall, we were very satisfied and would definitely stay here again if we return to Hanoi.
• Kiwigirl1995 (9/5): Superb -
• Kiwigirl1995 (9/5): Wonderful affordable accomodation - Wonderful little spot away from the crowds and noise. Loads of great local eats and western within short distance including laundry just on the corner . The room is incredibly cosy has everything you could need. The bed is soft with the most comfortable clean bedding. The pillows are actually pillows not clumps of fluff and you get 4!! The shower is wonderful great pressure with the option of a wond or rainforest oh and it's hot! The host is very easily contacted by WhatsApp and is incredibly kind and helpful. The location is incorrect but the host did contact us to advise correct location minutes of booking. Just Google Bens pub and that's correct. Every morning we where woken to tools from 7am -10am. The passive aggressive rules are a little over kill but sadly I suspect this might be needed for some , note you cannot go on roof top.
• Hani (6/5): It was okay. - + overall nice amenities + the lady receiving us was very friendly + they were amenable to late check out when possible - surprisingly, it was harder to find than we predicted it to be.
• Una (10/5): Exceptional - I really loved the location, the fact that there were no room keys and only code locks, the staff was very attentive and sweet. The windows were facing the walls of other buildings but it was nicely covered and the lights in the room were compensating it, so no issue.
• Abel (10/5): Exceptional - Ha was the best hostess lady, super friendly and fun to talk to! Definitely an added-value asset to this nice appartement.
• Victoria (9/5): Great stay - I loved the decor, the room had so much space and great facilities to cook if you wanted to, and a balcony for some outside space. It was clean and the bed was huge and super comfortable. It was hard to find as we didn’t realise it was down an alley and another location around the corner came up on Google maps. But the staff were easy to contact on WhatsApp and helped direct us to the correct place.
• Sam (10/5): Great accommodation - Great spacious room, 2x AC units, nice balcony to sit and chill, elevator. Amazing shower. Wish I could of stayed longer. For the people saying its hard to find it's really not, use maps. Great communication. 5🌟 Great location. No issues.
• Alexander (10/5): Exceptional -
• Cem (7/5): Good - Comfortable and clean. 20-30 mins to the center on foot. No daylight. In the pictures it looks full of sunlight.
• Christina (7/5): Comfortable Stay - Nice clean comfortable place. Quiet location if you want to be out of Old Town. Great Ramen across the road! No window to the outside world. Something I should have checked. Was nice to be out of the noise of Old Town, but it was a bit far for what I needed. Very nosey when it rains. Some mold / water stains on the roof.
• Caquot (10/5): Perfect Stay in the Heart of the City! - The hotel was clean, quiet, and very comfortable. It’s located right in the city center, making it easy to explore everything on foot. There is a small pub downstairs, very cheap, worth the experience. Highly recommended to anyone visiting Hanoi! ^.^
• Steffan (8/5): Very good - Great location and the apartment was comfortable and clean
• Lynhdal (5/5): Passable -
• Ksenia (8/5): Very good -
• Elisa (8/5): Good stay - The location is not ideal as we have tried other neighbours in Hanoï we liked more, however I think this option is a good value for money of you are staying a bit longer in town like in was the case for us. There were no windows in the apartment we were given and the bathroom of the bar were literally outside our door which makes it noisy when the bar is open.
• Kerry (10/5): Exceptional -
• P (10/5): Exceptional -
• Lili (2/5): The host was great tho, and good airport transfer - Was very unclean. Went to shower and there was a bloody splatter and big long black hair all over my towel. Also stepped on a toe nail. That wasn’t mine.
• Tyrone (9/5): Nice, spacious stay just outside Old Quarter - Apartment was really big and spacious and even had a balcony. Only reason we changed to a different stay in Hanoi is because this one is just out of the center ring
• Benjamin (9/5): Superb -
• Daniel (9/5): Comfortable studio in a convenient location - Spacious kitchen area and a very comfortable, soft mattress. Ample storage and wardrobe space make it easy to settle in. Located in a quiet area, yet still within walking distance to Hoan Kiem Lake and the Old Quarter — very convenient for exploring. The elevator often smells of cigarette smoke, despite designated outdoor smoking areas. The water heater takes a while to warm up. The shower door doesn't fully open, making entry a bit cramped. The TV screen has permanent horizontal colored lines.
• Reid (10/5): Exceptional - I had a really pleasant stay here. First of all, the location is excellent—very convenient for getting around, with plenty of shops and restaurants nearby. The room was spotless, well-maintained, and felt very comfortable from the moment I walked in. The host was incredibly friendly and always ready to help, offering great local recommendations. One highlight was a pub with affordable prices, great drinks, and a cozy atmosphere—definitely worth a visit! I would absolutely stay here again if I return.
• Gareth (10/5): Great stay! - Good stay, large room with kitchen and everything you would need good size comfortable bed tv with Netflix. We extended for another night
• P (10/5): Comfy, modern apartment hotel in central Hanoi - Hanoi Ben's is an excellent place to stay. It had friendly staff, a big comfortable bed, large tv, cooking facilities, a decent sized fridge, and a fancy Japanese toilet with heaps of buttons. Plus, Ben's Pub is right beneath the hotel and makes amazing cocktails. While Ben's doesn't have a check-in desk in the lobby, everything was quickly and easily arranged by staff, who are quick to arrive when you text them.
• Roberto (9/5): Superb - Best bed and pillows!
• Ruth (10/5): a little oasis in that busy town, a lovely stay - lovely room with balcony, central but quiet location all was good
• Juozas (10/5): Exceptional - It was a lovely stay in a quiet street next to many restaurants, atms and 20 min walk from Old Quarter. The flat had everything that could be needed for a long stay. The pub was nice too.
• Binh (10/5): Exceptional -
• Marianaloub (10/5): Absolutly perfect, my favourite stay during my trip, loved everything about it. - This was the best apartment I stayed during this trip, not only cuz the decoration was cute but also, it was so complete, it literally had everything I needed and more. Perfect for remote workers. I loved the little sofa by the window, and the balcony. Bed was super comfortable, wifi was great and they also had a rooftop everyone can access which was lovely. The staff was super helpful and supported me with airport pick up and drop off to my next location. Everyhting was perfect during my stay, easy check in, check out. Location is convenitent with loads of cute cafes and restaurants near by, about 20mim walk to old quarter. The apartment was so amazing I spent a lot of time enjoying it and not so much time enjoying the city.
• Natalie (8/5): Easy settle-in, host is responsive and helpful. Unit is clean and neat. Real good value! - The self contained studios are very cheap for its size and amenities. I didn’t like that the location on Google and Grab did not match my actual location. Worst, that this was not communicated upfront.
• Fanni (7/5): Good - The apartment was spacious. Good location outside of the old town crazyness. It was clean. I was on the groundfloor and i could hear everything from the outside like if someone used the elevator or used the bathroom.
• Bruce (9/5): Superb -
• An (10/5): Great stay near Hanoi center! - Clean and comfy studio, but the best thing about this place was the staff 😊 Ha was extremely helpful, friendly and hospitable, which made my stay even more enjoyable. Complimentary instant coffee or tea bags would be highly appreciated
• Pottier (10/5): Highly recommended! - I had a very satisfying experience staying at this hotel. First of all, the hotel is in a central location, making it very convenient to get around and explore the city. From here, I could easily walk to popular attractions, local restaurants, and shopping areas. The rooms are clean, tidy, and cleaned daily, providing a comfortable and relaxing atmosphere. The interior is simple yet fully equipped with all the necessary amenities, perfect for travelers. What I liked the most was the small pub located right downstairs. It’s an ideal place to unwind in the evening, enjoy a cold beer, and chat with friends. Despite having a pub, the hotel remains quiet, ensuring a good night’s sleep. Overall, this is a great choice for anyone looking for a clean, convenient, and budget-friendly hotel. I would definitely stay here again if I have the chance!
• Motpan (9/5): Good spacious room, good value for money; noisy at times. - Spacious apartment, with kitchen, balcony, good wifi. I feel this is a great place to work as well when travelling. The value for money was fair! The check-in process could be smoother—sharing the door codes and WiFi password in advance would make arrival easier. The room includes a kettle and tea cups, but no tea or coffee, which is unusual. A few tea bags would be a nice touch, especially for guests arriving after long flights. Additionally, providing hand towels and ensuring hand soap is available would improve the experience. The room is located next to the elevator, so we could hear it frequently. Soundproofing could also be improved for better comfort.
• Jdaezy (10/5): Exceptional - I’ve just returned from the most delightful stay at this accommodation, and I can honestly say it was one of the nicest experiences I’ve ever had. From the moment I arrived, I felt genuinely cared for. The apartment exceeded all my expectations – it was beyond equipped with everything I could have ever imagined. The attention to detail was incredible, with modern comforts such as a surround sound system, a large fridge, and two air conditioning units, which made it feel like a true home away from home. The kitchen was perfect, featuring an oven, grill, and hob, and even the mood lighting set the right tone for a relaxing atmosphere. It’s clear that a lot of thought and investment went into creating a space that wasn’t just a place to stay but a true haven for guests. The accommodation also boasts a stunning pub, which is of top-notch quality, and I had the pleasure of enjoying its offerings during my stay. The airport transfer was seamless and affordable. Additionally, the laundry service was both affordable and left my clothes smelling amazing. But above all, what really made my stay exceptional was the lady who runs the place. She was an incredibly kind, sincere, and caring soul, and her warmth truly made the entire experience unforgettable. This stay exceeded all my expectations, and if I ever return to Vietnam, I’ll be sure to make it my business to visit and stay here again. Highly recommended!
• Ngoc (7/5): Good -
• Jelena (10/5): Exceptional - The value for money at this hotel was simply excellent! We got a gorgeous and spacious apartment in a great location with a very stylish design. The air conditioner worked perfectly for heating, which was important since we visited Hanoi in winter when it can be quite chilly. The lady who checked us in was very kind and always ready to help. Plus, the manager, Tony, stayed in touch with us via WhatsApp and even helped arrange our airport transfer at a great price. Also we liked the bar downstairs. Visit it if you have some time in the evening :) Highly recommend this place! It would have been nice to have a bit more tableware; we were missing forks, knives, and glasses. But we did not ask anybody about that, maybe the would bring all needed if we would ask :)
• Le (8/5): Very good -

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