Scalo 71 GUEST HOUSE
Location: Viale Scalo San Lorenzo, 71 , Rome, it
Star Rating: 6.7 Stars
Property Type: Guest houses
About this Property
Central Location
Scalo 71 GUEST HOUSE is ideally located near major landmarks and metro stations, making it convenient for guests to explore Rome.
Comfortable and Well-Equipped Rooms
Guests can enjoy air-conditioned units with essential amenities like a safety deposit box and a flat-screen TV. Free WiFi is available throughout the property.
Convenient Transportation Services
With proximity to Tiburtina Metro Station and Rome Termini Train Station, as well as an option for a paid airport shuttle to Rome Ciampino Airport, guests can easily travel to and from the guest house.
To experience comfort and convenience in the heart of Rome, book your stay at Scalo 71 GUEST HOUSE now!
Important Information
A surcharge of 65 euros applies for late check-in. Requests for late arrival are subject to confirmation by the property.
Late check-in is not available after 11.30 PM.
Bed linen and towels are not included in the rate. Guests can rent them at the property for an additional charge of 60€ or bring their own.This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.
Policies
Check-in: 06:30 PM - 09:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Non-smoking throughout
- Shuttle service (additional charge)
- Shared kitchen
- Staff adhere to local safety protocols
- First aid kit available
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- Thermometers for guests provided by property
- Television in common areas
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Twin Room with Private Bathroom
The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, heating and a flat-screen TV.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Quadruple Room with Private Bathroom
The quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This quadruple room has a safe deposit box, heating, a flat-screen TV and a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Quadruple Room with Private External Bathroom
The quadruple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
Guest Reviews
- Bruna (1/5): HORRÍVEL - Comércio e pontos para transporte público perto. Mas de resto, tudo ruim. Tudo, quartos sujos, banheiro parecia ser um público de tão sujo, ar condicionado não pega, proprietário mal educado e agressivo. Entrou nos quartos dos hóspedes que estavam na rua, sem consentimentos deles, zero segurança. Hospedagem horrível e não vale nada!!!!
- Roberta (7/5): -
- Talia Maria (1/5): - … READ PROPERTY POLICIES CAREFULLY
The room itself is acceptable and the bed is comfortable, but overall I would not recommend this stay.
The main issue is the lack of transparency regarding additional costs. There are several extra fees (for linen and towels, as well as other charges related to the deposit, that felt more like a scam honestly) which significantly increase the final price and are not clearly communicated when booking. You have to read the policies carefully, and they are things that I’ve never encountered in other stays and are an ugly surprise. In the end, the total amount paid is much higher than expected and not justified by the quality of the accommodation. The booking price is *not* the actual price you pay, and there are no refunds.
The cleanliness could also be improved, especially in the details, and the bathroom made recurring noises which were quite disturbing during the night.
Additionally, there was a lot of noise late at night in the common areas, which made it difficult to rest.
Being italian I was spared a lot of blatant racism, but from my room I heard him say absolutely disgusting things while preparing a room, jokingly saying “I wish I could call booking and tell them not to send me any shitty black people” and other disgusting racist and xenophobic remarks.
Overall, while the room itself is not terrible, the experience was very stressful and not good value for money. I would recommend future guests to carefully read all conditions before booking. I will not be staying here again.
(I’m attaching photos of how I found and left the room, in case the host decides to answer agressively, as he has done in previous reviews)
LEGGERE ATTENTAMENTE LE REGOLE DELLA STRUTTURA
La stanza in sé è accettabile e il letto è comodo, ma nel complesso non consiglierei questo soggiorno.
Il problema principale è la scarsa trasparenza sui costi aggiuntivi.
- Hasani (1/5): -
- Azimova (1/5): -
- Mazurkevych (1/5): -
- Angelika (1/5): - Tragedia. Właściciel bardzo niemiły, duży ukryty depozyt. Co prawda nie skorzystałam z pokoju ponieważ nie udało się dogadać odnośnie depozytu. Płatny w gotówce 1000euro a oddany na konto 14 dni po wymeldowaniu. Śmierdząca sprawa. Właściciel
- Condur (1/5): - Клапы Клапы
- Montañez (10/5): -
- Giannella (1/5): Fatal - Nada, no me gustó nada, en primera instancia nos asignaron una habitación la cual no correspondía con lo que habíamos alquilado y la habitación que nos dieron tenía rota la chapa, nos dicen que venían en una hora (evidentemente no llegaron) y luego nos querían cobrar 60€ por toalla y cobijas (lo cual dice que está incluido al principio) decidimos cancelar por la poca responsabilidad de su parte y la falta de confianza, y en ese momento nos indicaron que no no lo cobrarían, pero jamás intentaron arreglarlo
- Antonella (8/5): -
- Ibrahim (3/5): -
- Marta (1/5): Horrible. - Es un estafador. Nos cobró 60€ de más porque 'las sábanas y toallas no entraban en el precio’ según él. Tardó muchísimo rato el primer día en darnos el código para poder entrar al alojamiento, una vez dentro nos era muy complicado salir porque la puerta automática se atascaba y no había forma de localizarlo, el último día casi perdemos el vuelo de vuelta porque no éramos capaces de poder abrir y no fue capaz de cogernos el teléfono. Además, es un borde y un maleducado. Recomiendo a cualquiera que esté pensando en alquilar este alojamiento que no lo haga.
- Luisa (1/5): Pésimo - Nada Nada está bien , no tienen servicio al cliente y roban a las personas sin ayudarlas a resolver sobre su estadía tardía
Adicional cobran 130 € por llegar después de la hora del chek un ya que mi vuelo se retrasó
- Mesias (1/5): Pésimo alojamiento, muy mala experiencia - El día que llegamos con mi familia las cañerías del baño estaba tapadas, no desagotaba el agua de la ducha y tampoco bajaba el agua del inodoro, se lo comuniqué al dueño del establecimiento y prometió arreglarlo al otro día. Luego de 24 hs el baño seguía igual sin solución y el dueño no había llamado a un plomero para arreglarlo. Le pido si nos puede cambiar de habitación o aunque sea facilitarnos algún baño que funcione, a lo que también nos responde negativamente. Por todo lo expuesto decidimos irnos a un hotel con mi familia. El propietario nunca hizo la devolución de importe de la estadía ni los impuestos que nos cobró por 4 días, hicimos el reclamo el booking pero no se hicieron cargo de nada. En las pocas horas que estuvimos en alojamiento vi a 2 huéspedes tener discusiones con el propietario por el servicio. Pésimo el alojamiento y pésimo booking al no hacerse cargo de nada. Debido a todo lo expuesto no voy a volver a usar booking para mis viajes.
- MICHELE (10/5): Tutto ok - Il prezzo Nulla
- Mohammed (1/5): - Le personel étais mauvais
- Herman (4/5): К сожалению, опыт проживания оказался крайне негативным из-за несоответствия описанию, скрытых платежей, плохих условий - Хорошая транспортная развязка. Заселение было очень поздним — только после 18:30, а выезд назначен уже на 9:00 утра, что крайне неудобно и не выглядит обоснованным.
В объявлении отсутствовали фотографии подъезда и входа в здание. Также адрес, указанный в Booking, при нажатии «показать на карте» вел к другому объекту с тем же названием, что сильно затруднило поиск жилья.
При заезде с нас потребовали дополнительные платежи, которые не были ясно и прозрачно указаны в описании объекта на Booking. В итоге общая сумма оказалась выше заявленной. Оплата требовалась исключительно наличными, без возможности оплатить картой или переводом, что выглядело крайне подозрительно.
Общение со стороны владельца было грубым и приказным, без уважительного тона.
В квартире был крайне слабый напор воды — невозможно нормально принять душ, горячая вода практически отсутствовала. Даже наполнение бачка унитаза происходило с большим трудом.
Ванная комната находится в плохом состоянии, заметна плесень. Ремонт давно не обновлялся, мебель и интерьер сильно изношены.
Постель при заселении выглядела смятой, создавалось ощущение, что она не была должным образом подготовлена.
При заселении в номер в туалете не оказалось туалетной бумаги и других базовых принадлежностей, что сразу вызвало трудности. К счастью, через некоторое время туалетную бумагу принесли. Однако при выезде в 9:00 и заселении только в 18:30 номер должен быть полностью подготовлен к проживанию заранее.
На кухне был чайник, но, к сожалению, пользоваться им небезопасно. Мы пытались его тщательно отмыть и несколько раз прокипятить воду, однако он продолжал издавать странный запах, а вода становилась мутной.
Также не было запасных губок для кухни. Старая губка находилась в крайне антисанитарном состоянии — от неё исходил сильный неприятный запах, и по факту она превратилась не в губку, а в настоящий рассадник бактерий.
В целом находиться и отдыхать в этом жилье было крайне некомфортно.
- Will (8/5): - Good location Room is quite small for 5 people but the price is cheap so this is expected.
- Andrea (10/5): -
- Paula charize (1/5): -
- Alberto (1/5): Golpe de hospedagem - Nada foi pósito nessa hospedagem, a única coisa mais razoavel e a localizazao Foi uma péssima experiência, logo de início, ao chegar na hospedagem o anfitrião nos cobrou 1 mil euros em espécie como caução, para poder entrar na hospedagem, fomos pegos de surpresa porquê não havia nenhuma informação acerca desse caução no anúncio no momento de fazer a reserva, foi incluído posteriormente. Me recusei a pagar e ele me falou que cancelaria a reserva, depois me ligou e pediu pra eu fazer o cancelamento pelo Booking, me recusei e falei que ele era quem deveria fazer o cancelamento, uma vez que era ele quem estava causando o transtorno. Aí ele disse que iria me “dispensar da obrigação do caução” e me passou os dados da hospedagem, como senha da fechadura eletrônica.
Depois que consegui entrar, o anfitrião entra em contato pra falar que iria passar na hospedagem para recolher o valor da taxa turismo e novamente, inventou outra despesas, dessa vez era a taxa pelo uso dos lençóis e toalhas, no valor de 60 euros. Disse que pagaria somente a taxa turismo que no Booking estava descrito, e que outras despesas extras eu não iria pagar, se instalou um clima de insegurança terrível, uma situação constrangedora, minha esposa chegou a ter crise de ansiedade com a situação. Passadas duas horas mais ou menos ele chegou no apartamento, haviam 3 quartos, eu estava em um e havia uma outra família nos outros dois quartos. Ele insistiu que eu deveria pagar a taxa para poder usar os lençóis e as toalhas, e lhe disse que não iria pagar, então ele disse que iria retirar todas as roupas de cama e banho do quarto, eu lhe disse que ok, que poderia tirar as que eu não fosse usar, mas que não pagaria essa taxa abusiva. Que se fosse correto estaria incluso no valor da hospedagem e não escondido pelas descrições da hospedagem. O apartamento era vigilado 24 horas pelas câmeras, e não estava bem conservado, havia uma infiltração enorme no banheiro, que pingava o tempo todo e molhava tudo, a porta do banheiro estava quebrada.
- tollar (1/5): ¡PELIGRO! PLAGA DE CHINCHES Y DUEÑO QUE MIENTE - Nada Nuestra peor experiencia. Al despertarnos encontramos una infestación de chinches en las camas, con insectos vivos y sufriendo picaduras por todo el cuerpo. El alojamiento es insalubre e inhabitable.
Lo peor no fue solo la plaga, sino la actitud del dueño: admitió por escrito que conocía los puntos de entrada de los bichos y que los 'taparía' tras nuestra marcha, pero después intentó estafarnos diciendo a Booking que nuestro check-out era antes de tiempo para no devolver el dinero. Incluso llegó a culparnos a nosotros de la plaga. Tuvimos que cambiarnos de alojamiento por nuestra cuenta sin recibir ninguna ayuda por parte del propietario. Lamentable.
Tened cuidado: el dueño es deshonesto y el sitio es un riesgo para la salud pública. No os alojéis aquí bajo ningún concepto.
- Bernabe (10/5): - Tiene muy buena combinación para llegar a todos los sitios. Tienes metro y bus con todas las combinaciones y fácil acceso a menos de 5 minutos. El termo se apagaba cuando estábamos fuera y cuando volvíamos lo enchufabamos y tardaba mucho en calentarse y casi nos ha tocado ducharnos con agua fría.
- Contreras (1/5): - El depósito por garantía es desproporcionado y la forma de entrega es 15 días después por paypal mientras que ellos exigen dinero cash....osea ellos trabajan 15 días tu dinero ....es un préstamo sin intereses
- Raysa Sharon (1/5): - Niente Il personale irrispettoso, niente corretto, quando lo chiesto un favore mi ha sgridato al telefono , non lo consigliooo per niente.
- Maritza (6/5): - En realidad es completo, pero la atención del dueño es muy mala. Fuera de todo quiere hacer cobros extras. La limpieza
- Shima (1/5): -
- Francesco (1/5): Soggiorno non gradito - Non ci siamo trovati a nostro agio e abbiamo lasciato la struttura
- Naiara (1/5): - Nada Mal anfitrión muy maleducado.
- Audia (3/5): - Posizione- la cucina fornita di tutti gli elettrodomestici e servizio antifurto al portone principale. Non mi e' piaciuta l' attesa per prendere la stanza , proprietario scortese e piu di una telefonata da parte dello staff e del titolare. Servizi igenici rumorosi essendo lo scarico idraulico collegato tramite cassetta elettrica . Tempi lunghi di attesa anche per servizi primari come carta igienica o asciugamani. Balcone sporco . Nulla per la colazione.
- Morena (1/5): - I dont like propertiea like this to be on booking it is like scam Extra costs wchich where writen not understandly in english
- Nerida (8/5): -
- Fernando Falanga (1/5): Falta de carater, respeito e dignidade. - Houve má fé na gestão do anfireã em cancelar a reserva por mensagem e não cancelar efetivamente no sistema, gerando confusão e por isso foi feita nova reserva em outra hospedagem pela má intenção do anfitreão. Não indico nenhum tipo de relacionamento comercial com a hosdagem. Falta de carater, respeito e dignidade ao gerenciar a reserva, pois foi soliitado o cancelamento em tempo já que houve formalmente o cancelamento por mensagem apesar do anfitreã não realizar no sistema.
- López Calero (1/5): -
- Andro Grdinić (1/5): - Ništa Otkazivanje domaćina na dan dolaska
- Yorgelys (8/5): -
- Mauricio Alberto (10/5): Muy buena experiencia. - Excelente ubicación a pasos del metro. Habitación tranquila y limpia.
- Angelantonio (1/5): -
- Win (6/5): Overall was a very good price to stay in Rome on the cheap.would have been much better if more information about the det - Very good price and pretty decent location. Host was very friendly and did help us find the property and check in once we called him to ask for help. Check in process extremely difficult. We did find the address provided but had no way of getting inside the front door and were not even sure it was the right place because there was no sign or anything indicating it was an accomodation. You must call the phone number to have any way of getting inside and knowing which apartment to go to. No bed sheets were provided which we did not realize beforehand. Host wanted a 500 euro cash security deposit which seemed very unusual and somewhat sketchy but we told him we would not be comfortable paying that and to his credit he did say we did not have to in the end
- Gábor (1/5): - A megjelölt időpont előtt kb. egy hónappal foglaltam le a szállást, melyet másnap családi okok miatti meghiúsulás miatt le szerettem volna mondani és pénzvisszatérítést kérni. Ezt a Bookingon keresztül is próbáltam, de nem jártam sikerrel. Sajnos még részösszeget sem kaptam vissza, csak több üzenetemre ritkán modortalan válaszokat. Nagyon csalódott vagyok. Remélem más szerencsésebb lesz a szállással, a Tisztelt szállásnak pedig köszönöm a "korrekt, segítőkész" hozzáállást.
- Buick (7/5): - Good value for money staff helpful No sign post outside of place to find the guests house
- Irene (8/5): - En general bastante bien, el alojamiento está un poco alejado del centro pero se llega con facilidad. Tiene cocina equipada que se puede utilizar y te facilita los desayunos o cenas. El aire acondicionado de la habitación no funcionaba, no hacía un frío excesivo pero no estabas agusto teniendo que abrigarte en la habitación. La habitación está ok, aunque le faltaba un poco de limpieza, especialmente a la cocina que era común pero sucia.
- Ioannis (1/5): Οτι χειρότερο - Τίποτα Ολα χάλια
- Melania (1/5): Esperienza da (non) ripetere. - La posizione. Le indicazioni date durante il soggiorno sono state continuamente disattese. La camera è stata trovata sporca e i servizi inadeguati. Nonostante i disagi espressi, insieme alla poca chiarezza dell’host in merito a costi aggiuntivi, l’ultimo giorno siamo anche stati costretti a cambiare camera…
- Ngan (1/5): - This was the first time I have had such a terrible experience.
First, the property name could not be found on Google Maps — I could only locate it by its exact address. When I arrived, there was no sign or indication of the accommodation anywhere on the building.
Second, the security deposit for potential damages was €500, collected at check-in and refundable only 13–14 days after check-out. This is absolutely unreasonable. (I’ve checked on Booking.com recently, and they have now even increased it to €1000.)
Third, although I finally agreed to stay and pay this unreasonable deposit, the host called me and asked me to cancel the reservation — for reasons I could not understand. After contacting Booking.com, your team assured me that I did not need to cancel and could still stay if I wished. However, the host then threatened me, saying he would make sure my stay would not go smoothly and that he would find any possible excuse to keep my €500 deposit. It was truly frightening.
Moreover, he insulted me, calling me “Chinese,” in a very offensive way. The way they conduct business made me feel that this place might be a scam.
- Meruyert (1/5): - The worst experience ever. We have waited for two hours to check in only to the staff to say after that we can’t stay there because they had some problems with apartment. Also the house guest was rude, when I called asking when the issue could be resolved he simply replied “the more time I spend with you on the phone the less time I dedicate to resolving the issue. I will call you if something is going to change”.
- diana (8/5): -
- Oleksii (2/5): Буду краток. Несоветую никому данную халупу. Шум, шум, очень громко. Естакадная дорога в 10 метрах от окон. Целую ночь с -
- Martina (8/5): - La struttura si trova in una posizione comoda da cui è possibile raggiungere facilmente il centro con i mezzi. Il check in é pratico e automatico. La zona mi è sembrata tranquilla. La stanza è piccola ma essenziale, letti comodi. Per soggiorni brevi va più che bene. Il bagno potrebbe essere migliorato.
- Aramu (7/5): Buon rapporto qualità/prezzo - Comodo il letto matrimoniale, ottima posizione e buona pulizia, al contrario di quanto dicono alcune recensioni. Host gentile e disponibile. Letto a castello scomodissimo.
- Ekaterina (5/5): - Небольшая стоимость, неплохая мебель и ремонт По прибытии долго не могли найти сам отель, нет никаких опознавательных знаков на улице. Нам задержали въезд, хотя мы приехали в часы, которые ранее указывали арендодателю. После двух дней прибывания с самого утра арендодатель начал активно названивать и удивлялся почему мы не берем трубку. Оказалось, он что то напутал и нам срочно нужно было переселиться в другой номер, который ещё не был убран. Район не очень приятный, везде воняет инскриментами и мусорками.
- sławomir (9/5): -
- Monacelli (1/5): -
- Renato (6/5): -
- Noa (1/5): - no tener que verle la cara al tal Federico ESTAFA, cogimos dos habitaciones, nos dijo que estaba todo bien que cuando llegasemos al alojamiento contactasemos con él, cuando le llamamos nos dijo que YA TENIA LAS HABITACIONES OCUPADAS, después nos quiso enviar a otro sitio que estaba muy lejos de roma. Decidimos contactar con booking, aunque Federico nos pedia que no llamasemos, tras todo el lio, Federico nos consiguió dar una de las habitaciones reservadas en la cual había chinches. HABITACIÓN INHABITABLE. Las personas que se alojaban en la otra habitación se quedaron en la calle por una noche porque estuvimos 5 horas intentando solucionar el problema y a esas hiras de la noche ya estaban todas las recepciones cerradas y no nos aceptaron en ningún sitio. NO RESERVEIS AQUÍ. Además Federico es un tio arrogante que nos quería hacer pagar en efectivo después de decirnos anteriormente que también era posible por paypal.
- Wolfgang (7/5): Preiswertes Übernachten in der ewigen Stadt! - Die kurzfristig gebuchte Unterkunft war deutlich sauberer als die Bewertungen erwarten ließen. Und aufgrund der Klimaanlage konnten wir die Balkontüre geschlossen lassen. Der Verkehrslärm erforderte eine geschlossene Balkontüre. Zeitweise gab es kein warmes Wasser. Aber der Vermieter war bemüht und aufgrund seiner Angaben konnte der Boiler in Gang gesetzt werden.
- Cécile (1/5): Punaises de lit dans le logement, pas dormi, proprio dans le déni, on a du changer à nos fraits. - AVOID - à fuir !
Le logement aurait pu être bien. Mais il y avait des PUNAISES DE LIT dans la literie, les plaintes, dans la chambre et même dans la cuisine. Les nuisibles ont gâché notre séjour et nous n’avons trouvé AUCUNE ASSISTANCE de la part du propriétaire. AVOID - n’y allez pas !!
Il y avait des PUNAISES DE LIT dans notre chambre et même dans la cuisine. Impossible de dormir nulle part. Le propriétaire n’a pas pris en compte le problème et à refuser de rembourser le séjour. Il réclamait même une caution de 500€. C’est de l’ESCROQUERIE. Je ne recommande pas !
- Petra (5/5): -
- Furafura18 (10/5): -
- Guest (10/5): Bonita casa a bajo precio - La casa está céntrica y es muy conveniente para llegar al centro histórico. Hay servicios justo al lado. La habitación está limpia y equipada con secador de pelo y baño nuevo. Todo estuvo genial.
Excelente relación calidad-precio!!
- Daniel (1/5): ESTAFA - Reservé en SCALO 71 GUEST HOUSE, Roma y puedo decir que ha sido una de las peores experiencias que he tenido reservando con Booking.
El apartamento no reunía las condiciones mínimas de higiene ni de habitabilidad:
Toallas sucias y en mal estado.
Baños con restos de suciedad y sin limpieza previa.
Camas con sábanas manchadas.
Suelo completamente descuidado.
Ante esta situación nos vimos obligados a abandonar el apartamento y buscar otro hotel por nuestra cuenta para el resto de la estancia en Roma.
Este alojamiento es una auténtica estafa: mis fotos lo demuestran y los últimos comentarios de otros huéspedes lo corroboran, señalando problemas de suciedad extrema, chinches y pulgas.
No recomiendo bajo ningún concepto este alojamiento. Espero que Booking revise la veracidad de la información publicada y deje de ofrecer un sitio en estas condiciones para que otros viajeros no caigan en lo mismo. Reservé en SCALO 71 GUEST HOUSE, Roma y puedo decir que ha sido una de las peores experiencias que he tenido reservando con Booking.
El apartamento no reunía las condiciones mínimas de higiene ni de habitabilidad:
Toallas sucias y en mal estado.
Baños con restos de suciedad y sin limpieza previa.
Camas con sábanas manchadas.
Suelo completamente descuidado.
Ante esta situación nos vimos obligados a abandonar el apartamento y buscar otro hotel por nuestra cuenta para el resto de la estancia en Roma.
Este alojamiento es una auténtica estafa: mis fotos lo demuestran y los últimos comentarios de otros huéspedes lo corroboran, señalando problemas de suciedad extrema, chinches y pulgas.
No recomiendo bajo ningún concepto este alojamiento. Espero que Booking revise la veracidad de la información publicada y deje de ofrecer un sitio en estas condiciones para que otros viajeros no caigan en lo mismo.
- ceyda (1/5): - The place was so dirty and there were bedbugs in it. We didn't even stay there. The host was also very mean to us when we told him about the problem. Now, we are all troubled with bedbugs. We had to trow some of our stuff and wash everything over and over again. Do not EVER stay at this place. NEVER.
- Sophir (1/5): Attention punaise de lits dans ce logement - Rien Les punaises de lits, les moisissures et ses odeurs nauséabondes dans la salle de bain, les poubelles d’anciens locataires non jetées, la climatisation avec un bruit agaçant, la VMC bouchée par la poussière et le propriétaire m’a demandé de ne pas écrire de commentaire en échange d’un remboursement d’une nuit, ce qu’il n’a jamais fait.
- Paula (8/5): -
- Manuela L (6/5): -
- Matej (6/5): - It was cheal and the location is ok There was mold everywhere on the walls in the bathroom, and there were bugs in our beds
- Bella (4/5): Disappointing -
- Justina (5/5): Passable - Balcony, air conditioning, spacious room Nobody cleaned the room, changed the trash bags or towels in whole 4 days. WiFi wasn't working in the room, just outside the door.
- Sergio (1/5): Please don't book, this stay was a nightmare - The person of the staff who fixed the problem. The owner was really rude. He didn't give us any instructions on how to enter the apartment. We had to wait outside for over 45 minutes. After entering, our room was occupied, and we had to wait for over three hours. Communication was quite difficult, as the owner is arrogant and doesn't offer any solutions. At the end of our stay, he tried to persuade us not to leave a bad review. While we were waiting, we met other guests who also had many problems with their stay, which means his behavior is recurrent.
- Mark (9/5): Superb -
- Petru (4/5): Disappointing -
- Navin (10/5): Exceptional -
- Giulia (7/5): Good -
- Yunus (1/5): I’ll choose more carefully next time. Avoid this place. - I can't find anything good to love this place. The most distressing accommodation experience I’ve ever had.
Before our arrival, we requested an early check-in between 9:00 and 10:00 AM — and we were even willing to pay extra just to drop off our bags. But the host didn’t even read or respond to our message. There was zero communication and absolutely no interest in helping us, right from the beginning.
The location itself was already a problem. It doesn’t show up properly on maps, and there’s no name or number on the doorbell. It was incredibly difficult to find the place, which made our arrival far more stressful than it should have been.
The official check-in time was 4:00 PM, but we only received our room around 5:40 PM. We were told the cleaning staff was sick — which is understandable — but no one bothered to inform us in advance, and there was absolutely no communication or solution while we waited for hours.
But the real issue was the host’s aggressive behavior. When we simply asked about the delay, he started yelling things like:
“Call Trump, call the President of Italy, call the Gods if you want – I will never give your money back!”
He even threatened to call the police if we didn’t provide our passport numbers, which made us feel unsafe and extremely uncomfortable.
Even worse, he kept saying things like:
“You can call the police, this is Italy. Nothing will happen to me. I’m here, you’re tourists.”
And on the phone, he repeatedly shouted:
“Get out of my house! I’m calling the police!”
An apology eventually came, but it was clearly fake and meant only for damage control.
Later, he offered us a discount — but only if we canceled the booking through Booking.com. We strongly believe this was a manipulative tactic to prevent us from leaving a review or reporting what happened. If we had accepted, he likely would have kicked us out immediately.
Unfortunately, we couldn’t record the incident, since doing so without consent is illegal in Italy. But we felt it was our responsibility to share what happen
- Carlos (6/5): Pleasant - ..
- Алиева (10/5): Exceptional -
- Joey (1/5): Aggressive, Dangerous Owner - Nothing STAY AWAY! Owner bullied us and came to apartment to kick us out after very threatening phone call demanding we pay 500 euros deposit to him, despite booking stating its 200. We felt so unsafe we had no choice but to leave. He try to force us to cancel reservation and threatened us. This is after he sent us to the wrong apartment 3 times in a row and we entered another room using the code with a couple already staying in it and then he tried to blame us for his error, when I asked him what is going on he finally gave us another room and then became aggressive. I have NEVER experienced anything like this before.
Everything I have voice recorded and will be sending to authorities and booking to try and have this guy removed from booking and other sites as he is a danger to people. He try to tell us he's a bad guy and will F*** us up if we are not leave immediately and then he physically came to apartment. Luckily when we saw him in the lift we had already passed him and escaped otherwise who knows what could of happened in this situation.
Seriously dangerous person, please DO NOT book this place for your own safety. I tried to contact booking and he refused to refund as it is paid up front and we we're scammed, owner took our money and was happy to leave us on the streets for one night. He then tried to scam us again saying he will pay us 70 euros to booking after 3 months so we cannot leave a bad review.
I would rather not accept this and warn others as this is a dangerous person for the sake of 70 euros and hope others read this review and do not book for their own safety.
The owner also said there is city tax to be paid after we booked which we checked and was correct and we was happy to pay this. However when I challenged this 500 euros this is when he became super aggressive.
- Francisca (6/5): Pleasant -
- Enes (8/5): Very good - The guy was very helpful and friendly. Everything was in place and working. Bedsheets weren't really clean. I would love to have a kettle.
- Shahrokh (9/5): Superb -
- Ivy (1/5): in one word, torture. as a sentence it felt like i was being held captive in this man’s house - i did not like my room or the owner, he was rude and yelled at my friend for a simple misunderstanding, he then accused us of leaving the room a mess and trashed it himself and sent me pictures so i remove my first rating however i am making another toilet small and was broken and shower was leaking out of the bathroom had to put towels down so the water didn’t leak into our room
- Elan (8/5): Very good -
- Raul (3/5): Poor -
- Rosa (9/5): Superb -
- Dorah (1/5): Bad -
- Jasper (1/5): Bad - Do not stay here. People tend to ignore bad reviews if they want to stay somewhere but this isn’t an inconvenience I am genuinely trying to save you from the worst stay and one that can ruin a trip the way it ruined ours. I would give a worse rating if I could. I’ve stayed in a lot of rentals and I maintain over 100 of them for a living so I know better than anyone that sometimes things aren’t perfect and issues come up and I am very understanding of that. Even with issues I have never had a complaint about other rentals even with some crazy stays I’ve had and in some bad areas. This stay was not just inconvenient it was completely unacceptable and unprofessional. The owner sent none of the info to get into the house until I called him repeatedly to try to get in. When he finally answered I was very polite and kindly asked if we could get into the house. I had not been harassing him for information and am not a high maintenance person who ever overreacts to anything. He was unbelievably and repetitively rude for no reason including yelling. Once we finally got into the room he was still very rude and then informed us that we had to get cash to pay him for tourist fees immediately because he was going to send someone to come collect it right then. Later we went out for a walk and someone rang a doorbell while we were gone so he called and yelled at me for someone we don’t know in a city we don’t live in ringing a doorbell. When we returned I decided to take a shower at which point the drain pump blew a line off and sprayed waste all over the bathroom and leaked across the floor on our things. At this point we could not shower or use the bathroom. I texted him to let him know and he told us that he would be able to fix the bathroom in 2 days meaning that we could not use the bathroom for 2 days. The only consolation was that the shower had mold growing in it so it wasn’t terribly missed. If you stay here plan on getting yelled at and then booking a different room.
- Patrycja (5/5): Passable - - nice location
- near public transport - you can hear all the voices from the common areas of the apartment and from other rooms
- no information about self check in
- Georgie (8/5): Very good - Property was exactly as advertised, spacious room Property check in was a little confusing however host was very attentive and apologetic about confusion
- Αγγελική (7/5): Good - Very nice room, excellent service. The room was very clean and the owner very helpful! The neighbour was near the termini but we had no problem after all...
- Aidan (10/5): Exceptional - 10/10 stay for 3 nights in Rome. The room was perfect for our needs; neat, tidy and clean, having an air conditioner an absolute bonus during the summer! The price for the location is superb, an easy walk to the tram stop right into the heart of Rome as well as so many eateries/bars locally. We were fortunate enough to meet the owner who is an awesome guy and able to answer any of our questions and offer to help us out! Nothing
- Thumpapon (4/5): Disappointing -
- Luis (7/5): Stay somewhere else if you can, you gonna feel much comfortable if you pay a little more for a professional place. - It was kind of easy to commute to everywhere, 15-20 min average. The room security was poor and makes you feel uncomfortable. On the description says all cards are accepted but the only payment option was PayPal (friends and family).
- Julia (2/5): BE CAREFULL when you leave bad review :-( - Accessible Make pictures before and after, I never had to deal with this before but first time for everything right?
Be careful putting your stuff in a common area or fridge as it always disappears … owner said to me it was other guests but I believe it was the cleaning staff who either took or put stuff in the bin …. Owner mentioned he is not responsible for anything but he does have a camera in the kitchen
also, bring your toilet paper 🫥
did not receive the room I booked, upon arrival, the room I got was smaller, toiled with no lid very small noisy bathroom, and had noisy neighbours on the first night( you might be lucky depending on who is sharing the house with you). I am an honest person who does not complain at all but as the owner causes me a lot of headaches I have to be honest with other people which trying to book this accommodation, i believe the booking should review this.
Also paying option by PayPal I believe do not pay by cash as it might resolve in problem described below and you will end up paying double.
After the owner tried to charge extra for the damage, I asked him multiple times to provide me proof also booking have a policy that he cannot charge me without notifying me about it but no contact from the owner at all... just charge which on booking was described as a minor damage (500 eur) I needed to contact my card company and booking to resolve this for me
Just saying to be careful guys with any accommodation take pictures before and after ... have PROOF!
- Zsolt (8/5): Very good -
- Andrii (2/5): Horrible... - The owner promised to check in earlier, but as a result, check-in took place at 7 pm. He couldn’t meet me on the street, but he simply tried to correct me over the phone, but it was hard for me to do this because there was a bad connection. It is impossible to understand from the photos that you have how much space you will have, but there is very little space. The bathroom was in poor condition, and the toilet didn't even have a lid. It was also necessary to pay in cash upon check-in since payment in booking is a refundable amount, which was returned only 1-2 weeks after departure. I give a rating of 2, not 1, because the owner allowed me to pick up the bags a few hours later after check-out. (p.s. the owner asked me to leave a 10 review for this...)
- Dmytro (10/5): Exceptional -
- Ehlimana (7/5): Good -
- Кrasimira (3/5): I didn’t like my stay there, and I don’t recommend it!!! - The only thing that I liked there was that the location was good! First of all it was very dirty, especially the bathroom, also the shower was not working properly, it was impossible to take shower. I asked the owner to fix it he said he will, but never did! The sheets and the towels were smelling of bleach.
The property was shared apartment, some of the rooms with private bathroom, some with shared bathroom. I booked a room with private bathroom, but at the time of the check in the owner said “ You have booked room with shared bathroom but I will make an exception for you and will give you with room private bathroom ” which made me feel very stupid and angry!
The main thing that made me book this property was the possibility for late check in, which was ok, and the option to have private bathroom. But in conclusion I would like to say that it doesn’t cost the money, it’s very expensive for what it is and what you get, it looks like free accommodation for homeless people!!!
- Šapić (5/5): The apartment was okay but not so clean, I had to ask for toilet paper because there was none. Showering is very difficu - The only good thing is that the apartment is relatively close to the termini station and you can get anywhere easily Check in was very late and the host didn't want/couldn't let us in early, just to leave our things even though our flight was early in the morning
Photos