Hotel Pance 122 Wellness Spa

Location: Carrera 122 Carrera 122 # 22A -60, Cali, co

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Solarium
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Business Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Suite

  This suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Suite with Spa Bath

  This suite offers a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• José Daniel (10/5): -
• Pizarro Saltos (1/5): Nunca volvería, tan decepcionante la atención - La limpieza impecable No ayudan al huésped. No se mueven del asiento de recepción a no ser para cobrar. No ayudan ni siquiera a bajar las maletas peor aún subirlas. No ayudan ni siquiera prestando una cuchara, te obligan a consumir en el restaurante.
• delgado (9/5): -
• delgado (10/5): -
• delgado (10/5): -
• NICOLAS (9/5): -
• Yurgaky Blandon (10/5): -
• Imanuel (7/5): -
• Adriana (10/5): - Ubicación, comodidad Nada
• Orozco Angel (9/5): -
• jaime fernando (9/5): - Habitación amplia, limpia, buen servicio
• Carlos Eduardo (8/5): Siempre será mi mejor elección - Su ubicación, instalaciones Esta vez me fue regular con el desayuno, bajé a las 08:30 y casi no habían opciones
• evelin (10/5): Recommend it and I plan to return - Really clean property. Quiet location. The rooms are not sound proofed as stated. Could heat staff laughing as they worked outside of my room.
• Juan Carlos (10/5): -
• TatianaQP (10/5): El lugar ideal para alojarse y descansar. - Me encantó la atención del personal, el sabor de la comida, las instalaciones la comodidad de la habitación. Volveré a este hotel!!! Todo perfecto
• Angela Maria (10/5): Súper recomendado, volveré pronto - Viaje para asistir a un evento deportivo y la ubicación fue apropiada para mi, a solo , 10.minutos en carro, al llegar al hotel, me sorprendió la decoración, se siente cálido, el personal de recepción amable, dispuestos a colaborarme en todo lo que necesite, el desayuno delicioso, muy bien organizado y variado, la habitación amplia, la cama confortable y muy tranquilo Todo estuvo perfecto
• Farides (9/5): agradable - muy bueno los desayunos las almohadas son muy altas
• Gil Sánchez (10/5): Excelente - La atención del personal muy excelente, la habitación muy cómoda y calida
• OVIEDO (10/5): -
• Maria Andrea (10/5): -
• Santiago (8/5): A - A A
• Tatiana (9/5): - La comida Burocracia para recibir masaje de bienvenida
• Jorge (1/5): - El precio no fue el de bookin
• MONICA (9/5): - El desayuno podría mejorarse la oferta gastronómica
• Elena (8/5): - Muy buenas instalaciones Cuando bajamos a Desayunar ya no había mucha variedad
• Carlos (10/5): - Exeelent
• Susan (10/5): - El personal y el desayuno del hotel son increibles
• yaneth (8/5): -
• Andrea (9/5): - Clean, fresh and comfortable
• Tavon (10/5): -
• Miguel (4/5): Ok. - Cleanliness, location, Lack of empathy,
• tatiana (1/5): Hotel sin restricciones de ruido. Personal temeroso que no colabora - La limpieza Pésimo servicio. El hotel es ruidoso. Organizan una fiesta hasta la 1am el jueves y se oye todo hasta el piso 2. Y otros días dejan que otros huéspedes organicen reuniones ruidosas en sus habitaciones y no hacen nada por controlar el ruido. Pedí varias veces en los días que estuve que me asignaran otra habitación y simplemente no les importó. No recomiendo el hotel si viajan por trabajo o con familia. El personal carece de autoridad para controlar el comportamiento irrespetuoso de otros huéspedes
• Leidy (8/5): -
• Geovanna (10/5): RECOMENDADO 100% - Amabilidad, limpieza, parqueadero afuera del hotel siempre disponible. Nada. Todo nos gustó. Recomendado
• LOUIS (9/5): - Room, and cleaning Food doesn't have many options, needs more attention on service for breakfast.
• Javier (8/5): - Modernas instalaciones El.servicio del restaurante es bueno resto del.personal regular Precio beneficio no justifica
• isabella (9/5): -
• Catherine (9/5): - Lindo
• ICIAR (8/5): Hotel muy cómodo y amplio - La habitación El desayuno. Son muy lentos. La comida normal. El café complicado
• Gerardo Segura (9/5): -
• José Manuel (9/5): tranquila, me encantó el jacuzzi del cuarto, moderno, linda decoración - Un poco demorado el servicio, poca variedad en el buffet. servicio a mesa. falta más atención.
• rada betancur (10/5): -
• General (10/5): Excelente Experiencia - Excelente Atención y Ubicación.
• Karlos (9/5): -
• Martha Lucia (10/5): Buena experiencia - Buen desayuno
• Felipe (5/5): -
• Jeisah (9/5): -
• Sheila (10/5): -
• Miguel Ángel (10/5): -
• Marco (9/5): Muy limpio , agradable , cómodo y con gente amable que están pendientes de todo lo que se necesita - Limpieza , amabilidad de todo el personal Las almohadas son muy rígidas , a pesar de ser ortopédicas
• Martha (6/5): -
• Diana Ximena (10/5): -
• PHILIPPE (8/5): Break for a caleña night - El espacio y el silencio La climatización soplando sobre la cama
• Chacon A (10/5): -
• Catalina (5/5): - Location Towels are to old , no Landry service
• LEONARDO (6/5): Un buen sitio con muchas posibilidades de mejora - Muy poco amable el personal. El desayuno buffet se acaba. El café lo cobran aparte. La amabilidad y disposición de servicio de los encargados. Hay que mejorar el desayuno
• Valencia (10/5): -
• Cadavid (8/5): Muy buena opción -
• Lina María (10/5): -
• Viviana Marcela (10/5): Confort y atención - Excelente Excelente
• Martinez (6/5): -
• Luis Fernando (10/5): buen hotel moderno - muy buen hotel, moderno nada
• Manuel (10/5): -
• C (8/5): - Muy limpio, silencioso, agradable No pudimos agendar el spa gratuito
• Juan Carlos (10/5): Todo súper bien. Excelente hotel - Súper bien todo No incluye desayuno
• muñoz (10/5): -
• Catalina (8/5): - Ubicacion La bañera de hiromasaje y el desayuno
• Rafael (10/5): Excelente. -
• rolando (9/5): - el personal es muy atento es limpio y bien mantenido es una opcion algo mas cara pero la atencion haria que repita la visita
• LOUIS (8/5): - The area, I am writing to express my concern regarding an unexpected charge made after my stay at your hotel. I had already checked out, and this charge was not discussed or authorized at the time of my departure. Situations like this leave a negative impression and raise questions about the transparency and reliability of the billing process. I was genuinely considering staying at your hotel again during my next visit, but this experience makes me reconsider. I kindly request a prompt explanation and resolution regarding this matter.
• Angela (10/5): Exceptional -
• Stephania (10/5): Exceptional -
• Herminio (5/5): Way below expectations has potential - Very relaxing atmosphere Somebody parked their car directly underneath my room working on their alarm, which kept going off in the evening in the morning 100% unacceptable felt like I was staying at the garage at a hotel
• Natalia (9/5): Superb -
• Natalia (9/5): Superb -
• Felipe (9/5): Superb -
• Kenny (8/5): Nice staff but front desk needs to speak English - Spa needs younger staff with better training.
• Gloria (5/5): Passable -
• Rubio (9/5): Superb -
• Alejandro (8/5): Very good -
• Eduardo (9/5): great - it was great longer room service hours
• Molina (10/5): Exceptional -
• Mejía (3/5): Poor -
• Sebastián (7/5): Just ok - The location. The breakfast was really limited. Besides, we ordered an omelete with bacon, and they charged for the bacon, something really unusual for a place like this one. And one of the girls of the staff was emphatically not nice. The rooms had no good light, it was impossible to read there at night.
• Michael (8/5): Good experience, would go back without a doubt. - Very clean and great location. The AC units had a uncomfortable sound. Had to turn off the AC inside the bedroom and keep the AC in living room on to be able to sleep. The curtain in master bedroom also needs to be fixed, did not close all the way.
• Fabio (7/5): Good - Room and bead was great Breakfast is really poor, bread was hard and eggs not good at all.
• Keri (8/5): Very nice! - This hotel was clean and quiet, the property surrounding it was pretty and the area was safe, the food at the restaurant was good, the pool was clean and nice, and the staff members were kind and helpful. The spa was a little difficult to book, like, we couldn’t book in advance and then once we arrived the spots we really wanted were booked, but services at the spa were great! We don’t speak Spanish and no staff members spoke English, so communication was sometimes difficult, but we all made it work. Staff were patient with our broken Spanish and used translators to communicate important information.
• Carmenza (10/5): Exceptional -
• Maria (10/5): Exceptional - Clean and comfortable. The staff are very friendly and professional. The food at the restaurant was delicious. I definitely consider going back.
• Carmenza (8/5): Comfort. - Nice and good attention. I prefer more intense light at the room and bathroom. More towels.
• William (6/5): It was fair - The rooms were nice I have never been to a hotel where you had to pay for everything when you check in
• Isabella (10/5): Beautiful hotel. Enjoyable stay - Clean facilities, helpful staff, breakfast was great. The room was very comfy and nice. The hotel itself is gorgeous and honestly wasn’t even that expensive if you take its quality into account. Can’t think of anything
• Sayoko (10/5): Incredible - Location and rooms were very good. It was very confortable and cozy. check in and check out was easy and great. Breakfast was good, quality and freshness of the food was great.
• Andrew (10/5): Exceptional -
• Karolay (8/5): Very good -
• Michael (10/5): Exceptional -
• Hedy (8/5): Very good -
• Jose (9/5): 😉 - 😉 😉
• Ana (9/5): This place has everything thing you need! Spa, pool, restaurant!! - It was delicious, every day was something new and Cali Traditional food! The beds and pillows were hard.
• Conrado (10/5): Exceptional - Everything was great. We enjoyed the room, the swimming pool, the gym and the breakfast. Nothing I can think of.

Photos