Solara Corner Suite-Pool & Hot Tub & Spa

Location: 173 Kananaskis Way, Canmore, Alberta, T1W 0A3, Canmore, CA

Star Rating: 2 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• Garden
• Wheelchair accessible
• Outdoor furniture
• Free self parking
• Covered parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Suite, Mountain View

  2 King Beds and 1 Queen Sofa Bed

  852-sq-foot room, furnished balcony with mountain views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace, iron/ironing board, and local maps

  Comfort - Air conditioning and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Oven
  • Stovetop
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide

Guest Reviews

• Dianne (10/5): - Great stay!
• DEBORAH Ann (6/5): - I loved the comfortable bed, kitchen, grill and patio. The directions to find the underground garage were confusing because there was not a round about but a portico where the entrance was. The electronic key entry did not work when we checked in and had to have the property manager out to open our door. This took an hour and a half because security had to end up coming out with a security FOB to open our door. There was a constant leak in the laundry room and it took 5 days to repair what ever was leaking. You could only access the Aurora suites through the parking garage which was quite bizarre.
• Cynthia (4/5): - The bathroom of the unit we stayed had no hot water. They also did not have a spare room, so we ended up with no showers sadly.
• Donna (2/5): Don’t stay here - Arrived only to find that the elevator was not operable. There was zero communication that this unit was not fully accessible and I contacted the person immediately to say unfortunately this won’t work for accessibility reasons. They were nice in the moment and totally understood and said they were sorry and would provide a full refund and I just needed to call Hotels.com to effect the cancellation. There is no call option for hotels.com so I interacted with a wonderful agent via chat who also confirmed I would receive a full refund and that they had also escalated the issue as the property must declare there is no elevator access and stairs only. Despite all the assurances of a refund / and I then also had to scramble to find another reservation in Canmore - which I did and also booked via hotels.com as I had been told there would be a refund coming for the original booking - all I got as a gold member with more than 40 nights stay this year alone was a total run around. Hotels says they can’t reach the owner and needs the name position and title etc of the people I talked to. All of this seems very unfair and definitely not good service in any way shape or form. I definitely wish this could have been much easier and the owner would have just made good on his word instead of totally shafting me and going back on his promise to ensure that the refund would be taken care of and that hotels.com would value their customers more to ensure that this was in fact taken care of.
• Tyler (4/5): - My wife and I were extremely excited to stay at this property. We are about to expect our first baby and had planned this getaway as our last babymoon before her arrival. Communication was excellent, and while the check-in and check-out details were odd, the instructions were very straightforward. Upon arrival to the property to our immediate disappointment, every single elevator in the Aurora building was down "due to scheduled maintenance" With no alternative supportive route this obviously put a huge bad taste in our mouths as my wife is 8.5 months pregnant and now has to go up and down at least 3 flights of stairs anytime we wanted to leave the room. The sign showed this was in effect for MONTHS prior to our arrival, yet it was not indicated anywhere in the property's details. We had no choice as this was not a hotel, and we simply couldn't just move to a different room or book somewhere else at a huge cost for the last minute. The room itself was as advertised and was impeccably clean, however there was clearly some sort of flooding incident as about a 1/3 rd of the ceiling in the kitchen and dining room had plastic squares bolted to the ceiling. There were also multiple burned-out bulbs in the suite. Due to the elevator situation, we only visited the pools once, which was also disappointing, as we ultimately chose this property for this feature. While the pools themselves were as expected, the entire pool area does not appear like the photos at all.
• Bonnie (8/5): - Over all our stay was very pleasent we would recommend .
• Carol (10/5): - We really enjoyed our suite. I was really well equiped and very comfortable. The only disappointment was the pool, which was in the basement of another building and the water was very cold and the cleanliness could be improved.
• Rolly (10/5): Perfect for family - Everything is perfect for us and my kids love it,specially mark who assists us for staying in that unit.
• Marty (10/5): 2 thumbs up - Amazing stay

Photos