Kim Liên Hotel HN - by BAY LUXURY
Location: 7A P. Đào Duy Anh, Hanoi, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Kim Liên Hotel HN - by BAY LUXURY is situated near major attractions such as Vietnam Fine Arts Museum and Hanoi Temple of Literature, offering guests easy access to explore Hanoi.
Modern Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk at this 3-star hotel. The outdoor pool provides a refreshing way to unwind after a day of sightseeing.
Comfortable Rooms
Each room at Kim Liên Hotel HN - by BAY LUXURY features air conditioning, a flat-screen TV, and a kettle. Some rooms even come with a balcony offering city views.
To book your stay at Kim Liên Hotel HN - by BAY LUXURY and experience comfort and convenience in Hanoi, reserve now!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Air conditioning
- Restaurant
- Room service
- Sauna
- Non-smoking throughout
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Covered parking
- Swimming nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double or Twin Room
This twin/double room features a private pool. This twin/double room has air conditioning, an electric kettle and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Electric kettle
- Private pool
-
Standard Queen Room
The private pool is the special feature of this double room. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Electric kettle
- Private pool
-
Deluxe Double Room
This double room features a private pool. The spacious double room features air conditioning, an electric kettle and a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Electric kettle
- Private pool
Guest Reviews
- Nguyễn Thị Thu (6/5): -
- Isobella (5/5): Convenient - Not reflective of website! Needs to be renovated. So many repairs needed. No pool!
- Lien (1/5): Mad - Dislike Dirty
- Kurt (3/5): -
- Văn Đức (1/5): -
- Nguyễn (6/5): -
- Bùi (3/5): -
- Mai (10/5): -
- Thái (3/5): Poor -
- Raymond (1/5): Avoid, get better elsewhere for less. - The proximity to a venue I needed. No power to the entire hotel on arrival.
Zero toilet paper in the room.
The main light switch was faulty and sometimes didn't work. Room lighting was basic.
It was the first room that I ever stayed in that required a key to lock it on the way out.
The pool was empty, green, disgusting and unusable. Even the sitting area around the pool was filthy and unusable.
Mosquitoes in the room were a problem.
There were mosquito coils in the halls at night and the room had a lingering smell of this.
The bed was hard to the point of being like sleeping on the floor. Pillows were inadequate.
The lift displayed the incorrect floor, and the buttons took you to different floors on different days.
The breakfast was unpalatable, coffee undrinkable, orange juice made from powder and the tea weak and cheap.
Quilt was stained badly on the underside.
Wifi dropped out every minute or two, speed varied and was completely unusable despite multiple days of complaints and empty promises to send a technician to fix it.
Staff were unhelpful and had little English at the best.
Two days after check-in there was a knock at the door and staff wanted to know the dates of the stay as if they had no way of telling.
The hotel demanded a damage deposit three days after check-in, while most of the room already had damage.
The freezer didn't freeze.
There were wires hanging out of the walls at various points around the room.
The toilet seat was broken.
No blackout curtains nor any way of keeping the room dark.
House keeping would bang on the door around 9-9:30am. There were no don't disturb signs, and we ended up making one in English and Vietnamese.
Checked out with two days of the stay left to go, and found a much better place in the centre of town for less money.
Paint, lacquer and plaster were peeling everywhere inside the room and the hotel.
The phone didn't work, the earpiece was quiet to the point where the reception lady was inaudible.
- Alvin (6/5): Pretty good, no complains - Location to the event I was attending, it was right next to it, so very convenient Very old, the beds were too big for the room. I would not have booked it if it wasn’t because of the event next door
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