Cosy Modern1 Bed Apartment, by Excel London, City Airport & O2

Location: 89 Adriatic Apartments, London, gb

Star Rating: 5.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Pub crawls
• Happy hour
• Stand-up comedy
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden
• Bicycle-friendly property

Rooms Available

• One-Bedroom Apartment

  The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Mark (1/5): Wouldn't trust - Wouldn't know as they cancelled and left me stranded in London They cancelled the booking at the last minute on the day by a message on the system so they couldn't even be bothered to call or email me or cancel officially so there is no refund.
• Sarbu (10/5): - Very nice apartment
• Edvin (10/5): Great service and great personel - Great personel, close to XL and quite
• Oliver (1/5): It’s a scam - Nothing They cancelled a day before I was supposed to go without cancelling the booking in order to scam us out of the cancellation fee
• Sophie (1/5): -
• Matt (7/5): Comfortable, but Admin Nightmare!! - Clean. Great WiFi. The only problem was the patio door had no lock so had to take valuables with me. Patio door had no lock, which meant anyone could push it open and get in. Check process is nightmare, terrible process. I had to keep messaging and phoning. Asked for an invoice for expenses, but a week later still no reply!!
• esther (5/5): - Mattress had been replaced since last visit. Lovely aparment Very poor contact with host this time despite trying to communicate entry instructions and arrival time well in advance. (Previous morning to the arrival afternoon).Had to stand outside for 30 minutes in pouring rain as no one to let us in or answer the phone number. No WiFi code instructions, so hours trying to contact the host . It was in a storage closet.
• Ben (3/5): quick stay, but unpleasant accomodation - Location was ideal for work reasons The apartment wasn't clean nor had furniture been cleaned, stains on the floors, smelly bedding, uncomfortable bed, general musty smell throughout the apartment. Didn't go in the kitchen or lounge. I stayed here for a work event, and almost booked myself into a hotel, I would have done if it wasn;t so late.
• Jessica (5/5): It's passable, done the job I guess! - The location was perfect! Communication was awful, the concierge knew nothing about our stay who contacted the landlord and they didn't know about anything either. We eventually got in contact with the renter and managed to sort out getting the keys. We arrived at 2:30pm and Check in time was 3pm however we were told to wait in the lobby as the cleaners were cleaning but in-fact this was not true the cleaners entered the property at 3:10pm at 3:40pm we finally were allowed to enter. The floor was drenched with water like someone had just thrown buckets of water on the floor and there were long black hairs all over the floor which was really off putting. The property also had a very strong smell of weed which was not nice at all. The bed was nice and clean and comfortable and over all the property was nice and done the job it's just a shame about the other things.
• Giovanni (8/5): -
• Stephen (6/5): Nice little apartment perfect for what was needed. A few thing can be improved. - Great location. Nice layout. Perfect for what was needed Lovely staff but poor communication to begin with. Missing little things like chopping board and tea towels.
• Agneta (6/5): Bra område. Nära till affärer och café.Linbana över Themsen var fantastisk.Värden till boendet var inte bra inte bra, in - Trevligt och lugnt område Fattades köksattiraljer. Inga glas bara fyra koppar.Vid kontakt med värden lovade han åtgärda men inget hände. Dålig information om boendet. Inga notiser om sophantering etc.Kallt i lägenheten. Byte av glödlampor borde ha gjorts. Vid incheckning lämnades nyckeln till oss på 5 sekunder, inget välkomnande.
• John (1/5): Appalling. I had to spend £250 on a less convenient hotel. - Having taken the money, the owner cancelled just before the stay and did not message me other than a one line message through your portal. I continued to receive emails from Booking.com telling me that all was Ok. I turned up to check in and was told the apartment was not available.
• MARIA CARMINA (10/5): Very good - Clean and cozy, the owner was bery accomodating and gave us pots and cutleries when we asked for it. Easy access to o2 arena. You can use the cable car which is just in front of the flat and also the royal victoria station for underground lines None
• karen (6/5): Good location but needs some attention - The location was great for Excel events and local transport good. The apartment was quiet due to it overlooking the internal courtyard. The bed was comfortable and we slept well. It’s a good size apartment for a couple staying in London. The kitchen was quite well equipped. Check-in was easy, being met with the keys. It looks like a bit of attention is needed, maybe it’s a while since the property was built or last refurbished. We had problems with one of the front door locks so could only use the top lock( the bottom lock wasn’t on when we arrived). We also couldn’t close the patio door ( which was open when we arrived)- it looked like it wasn’t even on the track. We were re-assured that the courtyard was secure but felt uncomfortable leaving some personal belongings while we were out. The bath plug didn’t work very well so we had to cover it to be able to fill with water. There were no glasses at all so had to drink our wine out of a mug. There was also no hairdryer ( which was listed in the facilities so I didn’t take one). The toilet flush was also a bit hit and miss. The biggest problem of all was an awful smell- like drains. When I opened the dishwasher to use it, I was nearly sick and had to run outside to stop retching. It was full of stagnant water which is a health hazard - it could lead to Legionnaires disease. Despite spraying air freshener and opening all windows and doors, I could not get rid of the smell and felt sick all day. I don’t feel this property should be let in this condition. Some maintenance is definitely needed. We stay away every 4-5 weekends for respite and have stayed in some great places. Unfortunately this apartment is not up to the standard it should be, I’m sorry but I can’t recommend it as it is.
• Tom (1/5): AVOID AVOID AVOID - Nothing positive to say DO NOT BOOK SCAM! arrived here at 9pm after sending over my arrival time as requested that they didn’t respond to. When I arrived reception said everyone has the same issue with this property trying to get contact with the owner as they don’t respond. Finally got through to be told it’s too late to check in and a refund will be given. This left us stranded on the streets till 1.30am as booking.com where useless in resolving the issue. I had to pay £400 for another hotel which booking.com sent me to and said they had paid for it which they hadn’t and not even contacted the new hotel. The refund offered I have since been in contact and they are ignoring all my messages. Booking.com customer service are no help at all still disputing getting money back. Avoid at all costs this place should be removed from the website.
• Nicola (10/5): Exceptional -
• Balaji (1/5): Bad - The host failed to make contact before my stay and I was unable to use this booking and ended up losing all my money
• David (1/5): This ground floor property has a sliding door with a broken lock. I could not secure the door so i left the property. I - The location was good This ground floor property had a sliding door with a broken lock. I could not secure the door so i left the property. I asked the landlord for a refund but they have not given me one.
• Giss (8/5): Very good -
• Nathan (10/5): Clean and cosy place to stay at for ExCel events with a very warm and welcoming host - Only a five minute walk away from the Excel and it's surrounding restaurants and shops. Communicative and attentive host who was a pleasure to meet. Room was very clean and cosy.
• Bojan (7/5): Good - Kindness of host and excellent location, especially for business guests of Excel. The equipment of the apartment is of poor quality or broken ( door lock to the public terrace, shower faucet, rickety bed... ). Strange, wi-fi password received upon request...

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