Highwater Haven - Ocean View Apartment. 300m to Beach. Pet Friendly

Location: Unit 1/32-34 Camfield St, Alexandra Headland QLD 4572, Australia, Alexandra Headland, au

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Non-smoking throughout
• Board games/puzzles
• Outdoor furniture
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Garage
• Fishing nearby
• Swimming nearby
• Water sports equipment
• Beach toys

Rooms Available

• Apartment

  This apartment features a private pool. This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The apartment also comes with a barbecue. The apartment features air conditioning, a washing machine, a private entrance, a tea and coffee maker, as well as a TV. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Board games/puzzles
  • Cots
  • Shampoo
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Louise (10/5): -
• Kim (9/5): Great, relaxing stay - Location was great
• ChantelQ (10/5): Amazing location and Super relaxing - We liked the view of the ocean overlooking the pool. That we were able to take our dogs and have a yard for them was a big bonus. The interior had been furnished very thoughtfully and the location to local restaurants and so close to the beach. Access to the property could be a little clearer, and the garage roller door didn't respond well but other than that, we had a wonderful time at the unit.
• Robyn (5/5): Nice property but noisy with road traffic, wifi issues - Well I would've liked to have given a better rating but I couldn't due to a few things traffic noise, dogs getting out of broken fencing, lack of external lighting, garden maintenance, wifi issues and no compensation offered for 7 out of 18 days no wifi. The property is overall lovely and has lovely views but could do with a bit of work outside. It was clean with exception of the fan cover in the main bathroom and the dryer filter. Also a few to many nick nacks around that aren't needed and just get in the way. Lounge furniture not comfortable 2 x 3 seaters would be better when the property can accomodate 4 sleeping. I'd get rid of the curtains in the 2nd bedroom and replace with a blind as the far end curtain you can't open as you can't get beside the bed on the window side. The kitchen had a good supply of herbs and spices but the cooking utensils need replacing as they are filthy. Certainly not enough toilet paper, rubbish bags, coffee pods for a long stay. I have had plenty left in other accommodation for longer stays. We were on the Sunshine Coast for full hip replacement for 1 of our dogs so had to remotely work and I have my own business so am always working remotely. The wifi dropped out on the 1st Monday contacted hosts wifi not back until Wednesday afternoon, the next Monday same thing happened wifi not back until Thursday afternoon, host aware no compensation offered even knowing that we were both working remotely and had to use our phone data which my daughter used all of hers. Way to many cushions on the furniture makes you feel like you aren't welcome to sit on chairs and you have to put them on the floor to sit down and these are white cushions. Couch and chairs in lounge area not very comfortable at all for lounging of an evening. Outdoor furniture really does need a good revamp, 2 chairs broken, gazebo filthy, front furniture flimsy and not very comfortable. Getting into the garage is a pain having to use a key to go in from the building especially with hands full and to be honest could be a fire hazard to escape in a hurry (this needs to be taken up with body corp), we actually parked in the street much easier with the gate right at the car. If you have a plug in Hybrid there isn't anywhere close to plug into power I ran an extension lead across the nature strip into the yard to the outdoor power point behind the BBQ. Grounds need to be cleaned up and trees out front cut back low hanging branches. Holes in back wood fence and some of the down rails on the metal fence are wider than others. Yes this is a pet friendly property but small dogs can get out of the fenced yard and it is on a busy noisy road. Ours are only little and got out on a few occasions. You can't enjoy having doors open or going outside for a coffee as the traffic noise is just to loud. The stickers on all the switch panels need replacing as you can't read them using a dymo machine would be good as the print would stay. The outdoor light at the main bedroom doesn't work and there needs to be path lighting from the gates in the yard especially with the big ball/rock near the path, I almost fell over this.
• Carmen (10/5): Was very nice and comfortable would book again - Nice stay good location Nothing
• Gladys (10/5): Fantastic - Excellent location. The apartment is clean, beautiful, and has everything you need. You can tell that Jonathan puts effort into making sure guests have a great stay. There are also bikes and chairs available, which is a nice extra. In short: I loved it! One suggestion: improve the outdoor furniture. It’s in very bad condition and too dirty to use. That’s the only downside
• Andrew (10/5): - The apartment was clean, spacious and had all appliances. Ocean views were great, and having a dog friendly yard with a doggy door was a plus. There s
• Susan (9/5): -
• jason (5/5): It was fine, but could be better for the price - Enough space, good heating, walk to Alex Surf Club was not bad. Very noisy road at all hours of the day kept us awake at night, main couch was white and a bit dirty, the key system is confusing and we had to pay extra when we got locked out
• Anonymous (7/5): Overall, enjoyed our stay & definitely would stay again if defects were fixed - Spacious property and fantastic outdoor space for us & our 2 pets with view to sea. Comfortable bed in master. Kitchen had everything you could want including herbs ,spices. Short walk to beach, cafe, surf club & pet friendly on leash area. Great bar-b-q Situated on noisy road during peak hours. Outdoor area needs a good clean & chair cushions need replacing. Mattress base in one of twin beds collapsed.
• Lorna (10/5): Perfect for our trip - So thoughtful with everything provided for our stay 🤗 Nothing
• Sarah (8/5): Great location, close to dog friendly beach, cute little property. - Loved how close it was to everything. Our dogs were welcome to come with us and it was everything we needed. The hosts were great with communication and very accommodating. When we arrived at the property at 20 mins after check in and the cleaners were still there and had a lot to still do.. vacuuming and moping eg.. When I told them we were there to check in and that check in was 3pm and was then already 3:20pm they respond telling me that they had had a long day.. now I can understand that completely but we had driven 2 days from Victoria and were extremely tired and restless.. with two dogs, two teenagers, we were ready to just be settled. On inspection of the property, I did notice a lot wasn’t done and being under the understanding that the property was “professionally cleaned” I was quite frustrated not only about the delay in check in but the standard of the property… On first inspection, the property is very tidy and appears clean but as a private house cleaner myself, I was appalled at what was called a “professional clean” I did get into contact with the host, who were great with responding and time frames. I did only tell them the ensuite wasn’t exactly clean and they did organised the cleaners to come back the next day to fix the issues and we were told they wanted to give us a bottle of wine to apologise for any inconvenience. The next day a time was organised that didn’t suit us but was able to be changed to a time that did.. they still came 30 mins later than we were told. When the cleaner came to rectify the issues he asked me what exactly what needed to be done.. I explained and also asked about the grout in the showers as they have black and pink.. which obviously needs to be cleaned.. this lead to further conversation regarding the dust and further cleanliness of the property.. which I was then told that these things are done on a deep clean. As a cleaner myself.. if I said that to my clients, they would not want me to come back if I could not help them keep their property up to standard on a regular basis. On further inspection, I have noticed mould spots in the air con in the property, especially the main...
• Mrs (7/5): Good -
• Belinda (10/5): Looking forward to our next stay :) - Everything from the initial booking to vacating the apartment was made so easy by Hannah and Jonathan. Great communication throughout the whole process, and the apartment was incredible. Loved the outdoor area, location, super comfy beds, shower pressure and the kitchen. Everything you could possibly want and more was catered for. The apartment was immaculately clean, and the level of care and attention to detail showed. Will definitely book again. Nothing at all.
• Nicole (10/5): Gorgeous apartment with loads of room and close to the beach and shops. - Gorgeous apartment with loads of room. Really nice outdoor area and view of the ocean. Easy walk to shop and beach.

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