Sleep 8 In the heart of Central London Hy4

Location: flat 4, 33 Haymarket, London, gb

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Cashless payment available
• Key access
• Free wired internet
• Internet access

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as an electric kettle. The unit offers 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Smoke alarm
  • Key access

Guest Reviews

• Deborah (1/5): We couldn't stay. The property is unsanitary, dirty, unhealthy and unsafe. - NOTHING. This flat is not anywhere anyone who pays a decent amount of money for 3 nights should stay and we didn't. We had to leave because it was not habitable for 7 people for 3 nights. The pictures on the website are deceptive. I have included pictures of reality of our experience with the property. Please be warned, this is not a good place to stay. Entering the property it was dirty, dirty carpets, discarded junk/rubbish located on the narrow staircase we had to maneuver around with luggage to the 4th floor flat. There was a broken window, a hole in the wall where a pipe comes out in the bathroom. The shower head only had a trickle of cold water and never got hot. Dangerous electrical wiring where the water heater is located. We took pictures of all these issues and more plus a video of the shower running. I tried to contact by phone twice and send a message Aura Stays who is listed as the management/host supposedly available 24/7 but got no response. I contacted Booking.com with my concerns and they tried to make contact but also got an unavailable response. There is no way myself and six others could stay at this property for 3 nights in those conditions and we had to find other accommodations at a late hour and at a great expense. I lodged a complaint with Booking.com to contact Aura Stays requesting a refund, but have yet to hear back. It amazes me that a company who is supposed to be in the hospitality business (I looked up Aura Stays website), and says amazing things about their company can just take my payment of 1004 pounds/ $1400 US and feel justified when they provided an unsanitary, unhealthy, uninhabitable place to stay. I tried to include the video of shower head running with very little water (cold water only came out), but it wouldn't load.
• Paolo (1/5): posto da evitare - non è stato possibile per noi soggiornare poiché l'alloggio era inaccessibile
• francoise (5/5): Emplacement très bien. Le reste moyen. - La situation géographique Appartement vraiment limite en terme d'équipement (pas de petites cuillères, pas de torchon...). Il semble que l'ensemble de l'immeuble soit dédié à la location courte durée. Les couloirs, étroits, sont encombrés de matériel de nettoyage, vieux canapé, pots de peinture etc.) On passe tout juste avec les valises et c'est zéro en terme de sécurité. Nous avions un problème d'eau chaude et avons donc cherché le tableau électrique pour voir s'il y avait un problème : tout les fils sont apparents. il y a visiblement eu un incendie et le tableau a été refait à la va vite. L'appartement est correct mais plein de défauts : Des patères non fixées correctement, des interrupteurs cassés etc... L'équipement est très sommaire. Le propriétaire est peu réactif et peu sympathique dans ses réponses lapidaires. Le seul point très positif est sa localisation. The apartment was really lacking in amenities (no teaspoons, no dishcloth, etc.). It seems the entire building is dedicated to short-term rentals. The narrow hallways are cluttered with cleaning supplies, an old sofa, paint cans, etc. You can barely squeeze through with your suitcases, and it's completely unsafe. We had a problem with the hot water and checked the electrical panel to see if there was an issue: all the wires are exposed. There had clearly been a fire, and the panel had been hastily replaced. The apartment itself is adequate but full of flaws: hooks that aren't properly attached, broken light switches, etc. The furnishings are very basic. The owner is unresponsive and unfriendly, with curt replies. The only real plus is its location.
• JEROME (1/5): Séjour Excécrable - Apartement et hôte à fuir. - Rien L'accès par un petit escalier au 4ème étage sans ascenseur est un dépotoir. L'électroménager ne fonctionne pas. L’appartement n'est pas entretenu. Il n'y a pas d'eau chaude. Il y a des odeurs nauséabondes dans les chambres Des fenêtres sans isolations avec beaucoup de bruit à l'extérieur Un chauffe-eau en piteux état avec risque d'incendie ! Il n'y a personne pour répondre en cas de problème, aucune prise en compte de nos demandes Nous avions prévu 3 nuits mais étant donné l'inconfort et le risque, nous sommes partis après la 1ère - toujours en attente d'un remboursement de l'hôte et d'une prise en compte de la gravité de la situation par Booking.com Les hôtes n'en ont rien à faire des clients - Appartement et hôte à fuir !
• Marc (5/5): bona localitzacio, pero feia mala olor el pis - Bona localitzacio, a 30 segons de Picadilly, el apartament esta be per a 6 o 7 persones La habitacio n1 fa molt mala olor, vam tenir que treure el llit d’alli i dormir al menjador ja que feia mala olor per la nit
• Nicky (1/5): Verouderd en uitgewoond appartement met enorm veel geluidsoverlast in het hart van Londen - De locatie Het appartement voldoet totaal NIET aan de verwachtingen welke geschets worden op booking.com. Toen we boekten had het een hoge score op Booking, maar dit is inmiddels helemaal anders zien we. Oude goede reviews zijn niet meer te vinden en zelfs de foto’s zijn veranderd! Het geluid van de machine op de binnenplaats (waar twee van de drie slaapkamers aan zitten) is enorm hard en gaat de gehele dag en nacht door. Het geluid is zo hard dat je niet kan slapen in deze slaapkamers. Ook waren er geen passende gordijnen waardoor het ‘s nachts erg licht was. Daarnaast was het appartement zeer verouderd en uitgewoond. Ramen konden niet goed gesloten worden, wat erg gevaarlijk was met onze twee kleine kinderen. Er waren geen instructies om warm water te krijgen. Na zoeken vonden we een knop die ook weer uitslaat. Het appartement zit op 4 hoog zonder lift. Dit was nergens aangegeven. Het trappenhuis was erg vies en lag vol grofvuil. Er is brand geweest in de bedrading van de boiler. Verhuurder was helaas niet bereid tot gesprek en enige vorm van compensatie.
• Ludivine (5/5): - Situation idéale Logement très décevant pour un séjour en groupe. Nous étions 8 personnes, mais l’équipement était largement insuffisant, notamment au niveau des couverts et ustensiles de cuisine, ce qui a rendu les repas compliqués. Le ballon d’eau chaude est beaucoup trop petit pour accueillir autant de personnes : impossible pour tout le monde de se doucher convenablement. Le logement est également très vétuste, bien loin des attentes annoncées. Autre point très important : le bruit est extrêmement dérangeant toutes les nuits à cause d’un ventilateur extérieur situé dans la cour. Le niveau sonore est tel qu’il est fortement conseillé de prévoir des boules Quies pour espérer dormir. En résumé, logement peu adapté pour un grand groupe, mal équipé, vieillissant et très bruyant.
• Julio Alberto (4/5): Ruido de no poder dormir - La ubicación solamente. Ruido por la noche en un patio. Una especie de generador no fue posible dormir. Tasaría acumulados por todas partes. Aparatos eléctricos, quemados quedaban miedo solo de verlos. Lo único bueno de alojamiento fue la ubicación
• Kenan (2/5): Sağlıksız bir ortam… - Sadece konumunu… İçerisi çok soğuktu ve 3 oda için sadece 2 ısıtıcı vardı, buraya gelen kesiklikle uyumayı aklından çıkarsın çünkü 5 dakika aralıkla sürekli çalışan bir jeneratör var çok sesli bir mekan, evin içinde çok rahatsız edici bir koku var o yüzden sürekli havalandırmak gerekiyor kesinlikle alerjisi olana veya küçük çocuklara uygun değil, pencereler güçlükle açılıyor bazende şiddetle düşüp kapanıyor ellerinize dikkat edin,geldiğimiz gün idariye sıcak suyun olmadığını belirttik ama ilgilenen kimse olmadı bunu daha öncede belirtmişler pek umuru olan yok yazık,dış kapı güzel kapanmıyor kesinlikle kontrol etmek gerekiyor güvenli bir ortam değil…
• Nerea (6/5): Great location but improvable experience - The location is really good. The apartment could easily fit 6 people if it was for the rooms (3 spacious rooms with 2 comfortable double beds) but appliances are quite scarce ( not enough cutlery). The apartment is very noisy—not because of its location, but due to an extractor or appliance in the interior patio that turns on every two minutes throughout the day. Earplugs are essential if you want to get any sleep. When we arrived, there was no hot water. Upon checking the boiler, we noticed clear signs of previous fire, a cable had been wrapped in insulating tape and showed evidence of a short circuit, so we had to turn it down. To be fair, after contacting the property, they came the next day and fixed the issue by replacing the cable. However, it seems this problem had already been reported by previous guests, so it should have been resolved beforehand. Overall, the apartment is acceptable, but it’s clear that the finishes are of low quality. The windows need replacing, the bathtub is damaged, the kitchen extractor requires a deep clean, the fridge had a strong unpleasant smell, and the dryer was burnt.
• Høy (6/5): Fantastisk beliggenhed, brugt lejlighed - Beliggenheden er fantastisk, og selve lejligheden er rummelig og relativ ren. Der var ingen varme, fik tændt fritstående radiatore,så den værste kulde forsvandt, det betød også at der ikke var varmt vand, det tog lidt tid før vi fandt ud af at tænde selve varmvandtskedlen - som så hele tiden slog fra. Lejligheden trænger meget til en kærlig hånd, sengene var ikke super gode, specielt den en var helt gal.Vinduerne var rådne så de kunne ikke åbnes, der var en ventilation ( fra restauranten nedenunder) der startede hvert 3 minut, meget højt i en lukket baggård, den kørte så i ca 1 1/2 min for så at starte forfra - nok det allerstørste minus. Trappe opgangen er meget smal,med en masse affald på alle etagerne hvilken ikke gjorde de 4 etager mindre opløftende. Der mangler en praktisk seddel med feks hvor man skulle komme af med affald, det fandt vi aldrig ud af og når man spurgte fik man ikke noget svar, vi fik også en forkert WiFi kode,men fandt efter lidt kamp ud af det. Fjernsynet frøs hele tiden så man fik sort skærm, vi opgav efter et par dage at bruge det.
• Scott (1/5): Pretty Terrible. - Location The noise in the rooms at the back from what I think was a water pump kicking in every 5minutes was unbearable. The property was totally unsafe, the boiler had signs of being on fire and the smoke detectors had no batteries in them. I had to go buy them. They owners are spamming the reviews us with fake excellent reviews after a bad one. Avoid this property at all costs.
• Yolanda (8/5): -
• Liora (1/5): - התמונות לא משקפות את המציאות, הגענו לדירה בחמש אחר הצהריים ומיד יצאנו להסתובב ,כאשר חזרנו ב10 בלילה לא היו מים חמים או הסקה/חימום, הארון חשמל בתוך הדירה העלה ריח שרוף והשחיר הארון הכיל גם ג'אנק.הדירה בקומה 4 ללא מעלית עם מדרגות מטונפות וחפצים זרוקים.כאשר פנינו לבעל הדירה בבקשה לנייר טואלט התעלם מהבקשה כאשר פנינו בקשר למים החמים והבעיה בארון חשמל חזר אלינו רק למחרת כאשר כבר עזבנו, לא יכולנו להישאר בדירה כיוון שלא היתה בטוחה .ישנו בלילה בקור וללא מקלחת מהפחד שהארון יתלקח. עזבנו את הדירה ב9 בבוקר למרות שהוזמנה ל3 לילות.זה היה בלתי נסבל.
• Laura (3/5): -
• Yvonne Nevin (10/5): - Great location it was perfect for a Group of friends visiting London
• Laura (6/5): Esta bien, aunque podria haber sido mejor - En general, genial localización y sorprendentemente para la zona en la que está es bastante silencioso. Para mi gusto le falta algo mas de mimo como por ejemplo una reforma de la bañera en la cual hay agujeros de ceramica y pueden dañar a cualquier persona que meta el pie sin querer y por otro lado cosas como jarrones etc que los ves de frente y muy bonitos pero le das la vuelta y el jarrones esta rajado, por lo demas todo muy bien
• Keiran (10/5): -
• Federico (7/5): - Posizione ottima Appartamento un po datato, ma comodo.
• nohar (10/5): - Very beautiful place Its nice
• Caroline (9/5): Great location and clean comfortable property. Would go again - The Cleaner was there so we contacted the host. The host contacted the cleaner who let us in. We were a bit early but it was no problem. Thank you x My bro slept in the front bedroom and just mentioned he wished there was a blind on both windows x
• Lee (7/5): Good - Perfect location 1 minute from our job The television is still broke
• Lee (7/5): Get a new tv only £300 for the same one. - Comfortable. Clean and tidy. Great location. The television is still broken. Which is really annoying when you’re there working. As we stay in at the evenings.
• Lee (6/5): Everything else was great. Even the staff. - Perfect location clean and comfortable. No toaster. And the tv was smashed. Which didn’t get resolved during a 1 week stay.
• Eloise (10/5): Exceptional - Very spacious, and perfect location.

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