Kingston Hotel 4 - Hulo Bukit Bintang

Location: 196, Jalan Changkat Thambi Dollah, Kuala Lumpur, my

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Standard Family Room

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Standard King Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Standard Triple Room

  The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. This triple room provides a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Key card access

• Deluxe Twin Room

  The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. This twin room provides a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Key card access

• Standard Queen Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Queen Room

  The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. This double room features a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Key card access

Guest Reviews

• Lee swee hung (8/5): -
• kwai yee (6/5): Mr. Mahadi at the front desk provided excellent service. -
• kwai yee (10/5): - Very good hotel Mahadi is very good thank you
• Lolita (7/5): - Clean and easy access to bukit bintang
• Wong (7/5): -
• Nicolas (4/5): Barato con descuento aunque no lo repetiríamos - La ubicación era buena aunque no había mucho en los alrededores El baño tenía las instalaciones rotas y no había ninguna espacio para apoyar las cosas La bañera fallaba y mojaba todo el baño De las peores almohadas y cama que nos hemos alojado, incluso usamos una toalla como almohada por lo duras y altas que eran
• yi xin (1/5): 差 ！！！😡👎 - This was an extremely disappointing and completely unacceptable stay. When the three of us first checked in, the first room assigned could not even be opened, which already wasted a significant amount of our time and energy. We were forced to change rooms, but the issues did not end there — the water heater in the second room was seriously faulty and could barely function properly. What made the situation even more outrageous was that on the second day at around 5:30 AM, while we were showering, the moment we turned on the hot water, the entire room experienced a power trip. We were suddenly left in complete darkness without electricity, which was not only extremely inconvenient but also a clear safety hazard. We immediately contacted the hotel for assistance, but the response was extremely disappointing. The staff showed poor efficiency, and their communication came across as dismissive and lacking basic service professionalism. Shockingly, the hotel claimed that there were no rooms available for replacement, and could only temporarily move us to another room that did not even have water for showering. This is simply unacceptable. A hotel that cannot even guarantee basic necessities such as electricity and water should not be operating at this standard. Furthermore, the hotel failed to demonstrate any sense of responsibility or professionalism in handling the situation. From the beginning to the repeated issues, the entire experience was chaotic, unprofessional, and poorly managed. It severely affected our rest and overall experience, and raises serious concerns about the hotel’s maintenance and management standards.
• Wan Muhd (2/5): - close to the supermarket dont have parking and hot water is broken.
• azrin (10/5): - I will stay here, FO Ikaa hi very good assist m, Suzan supervisor very nice person. Will come here again
• Ramlan (10/5): - All ok.. I happy No have.. because all ok..
• Nazura (4/5): -
• Hak (7/5): Satisfying - Location
• .SHAHJAHAN (5/5): -
• Sonia Sofena (10/5): - What i like the most is they prepare a dispenser so it is easy if you're looking for a water to drink. None
• abdullah (5/5): Fair stay for the price - Fair Location
• Anzar (10/5): - The staff was very helpful and accommodating both dishen and rayhan. Overall nice Experience
• Jeremy (7/5): -
• Muhamad (8/5): - Good location and friendly staff, Mahadi was very helpful. It was a good stay for a good price.
• Yasmeen (7/5): - Comfortable ! Staff : mahadi
• mohd (7/5): - view yg bagus kad pintu bilik digandakan dari 1 jadi 2 kad pintu hotel ditukarkan pada numbor sahaja
• Depuydt (10/5): - Chambre propre et lumineuse Réception très confortable Personnel très gentil merci à Dishen pour son accueil chaleureux
• Joseph (10/5): - Brilliant ataff ... so helpful. ..sorted out an extra day as my flight was delayed ... very helpful chap (originally from shri Lanka) really pleased .. All the staff were helpful ... Bo answer on booking.com when I asked to sort out an extra day ...so shame on whoever is incharge who didn't reply to 4 messages...
• hiraoui (8/5): - Le personnel
• FITRIYAH (9/5): Good - Clean and comfortable, the staff is super friendly thank you Dishen for helping! Just minor clean issue
• Eugene (10/5): -
• Faizz (9/5): - the place strategic and comfortable and the staff is good
• Nora (7/5): -
• Chai Nee (2/5): 差 - 没有 柜台很差，房间有蟑螂
• Xun (5/5): -
• YIGIT (9/5): -
• SIEW KUEN (6/5): -
• Balqis Koyu (8/5): Good Hotel - good location and clean hotel there is no iron in my room
• Ayşe (7/5): -
• norfazillah (10/5): -
• Eje (10/5): - Good facility Good environment
• Singh (9/5): -
• Syarifah KHAIRUNNISA (3/5): -
• Mahmoud (7/5): جيده و لكن ارجوا الاهتمام بالنظافه - الكل كان جيدا و خاصه موظف الاستقبال mahadi أشكرك صاحب ابتسامه و وجه ضحوك شكرا لك صديقي عدم تنظيف الغرفه كل يوم
• jinseong (10/5): -
• Suruthan (5/5): - Die lage war sehr gut in der nähe eines Malls, man hat sich sicher gefühlt. Es war sehr laut im Zimmer nach Mitternacht waren laute Geräusche aus dem gang zu hören wie auch von der Strasse. Die betten und Kissen waren Leider sehr unbequem, haben danach Verspannungen bekommen vom schlaffen.
• Mohamad (10/5): - hotel room all ok joy also ok stuff joy helpfull
• Achraf Anis (8/5): -
• Kah hui vivian (6/5): - 地理位置不错 厕所需添加门干湿分离
• Wong Su (10/5): - good hotel good Fo..Navid,Dishen,Suzan,Nana all are good people 😍
• Farah (8/5): -
• MD ABUL KALAM (9/5): -
• Wong Fai (10/5): - Thanks a lot Navid for helping 🥰
• Ong (10/5): - Receptionist service is top notch 💯,specially Navid & Suzan
• Navin (8/5): - Clean and beautiful ambiance. Located near to BTS and nearby Restaurants Staff Named NaNa in reception done a very good job Can provide water bottle instead of jug to refil water from dispenser at outside of Room.
• Rhys (8/5): - Cleanliness and friendliness. Thank you, Dishan and Nana.
• kwai yee (5/5): - 可以再便宜一点就完美了😍
• nimisha (10/5): -
• Ong (10/5): Excellent - Everything about it Nothing
• Faizz (8/5): - the place is in the heart of kl and very comfortable
• WAN MUHAMMAD (10/5): - Overall experience is great, tq front desk officer Dishen!
• Chandra (2/5): Bad experience in Kingston - Very good location. Morning receptionist very friendly and helpful. Night shift receptionist was so so rude. Aircond not in good condition Untill morning no cooling. Bathroom door no lock, no hanger to hang cloth, bathroom was not clean at all. Overall bad experience. Regret of booked here
• Aznan (10/5): - The ambience of the hotel is superb and the room is clean and spacious. The staff mr dishen is very attentive to my needs
• Eren (10/5): - I'm enjoying my stays and the staff suzan very friendly and good service
• Kee (8/5): -
• jinseong (10/5): -
• RAMIZAN (7/5): SLAY - ITS COMFORTABLE BUT THERE HAVE SOME LACK OF DAMAGE WHICH IS THE SHOWER IS BROKEN BUT EVERYTHING WAS FINE AND GOOD. ALSOO THE STAFF DISHEN WAS SO FRIENDLYY. ITS COMFORTABLE BUT THERE HAVE SOME LACK OF DAMAGE WHICH IS THE SHOWER IS BROKEN BUT EVERYTHING WAS FINE AND GOOD
• Zoé (7/5): Sympa - Hôtel propre, bien placé. Personnel très agréable et lobby très sympa pour se poser. Il y a une fontaine à haut par étage ce qui est très pratique. La salle de bain fuit de partout donc on entend le bruit des goutes tomber constamment. Certaines chambres sont à côté de la route et d’une école donc très bruyant mais grâce à la sympathie du personnel, j’ai pu changer de chambre
• Wan amirul hilmie (10/5): dishen - dishen dishen
• Zukhairi (8/5): - Bilik ok. staff name Suzan she very good. And give a excellent service. Bravo Ms suzan
• Nasirudin Shah (8/5): - Cozy No
• Hamdiah (9/5): All staff helpfull. room clean. - nearest with Lalaport, BTS mall, ,TRX . water dispenser was not functioning.
• Tim (10/5): - Very nice modern rooms and close to nice malls and the city center. The staff is very friendly and always open to help you.
• Kok hou (10/5): Pleasant, helpful staff ( suzan ) - Distance to city None
• WEI JIE (10/5): - very good suzan
• Heng (10/5): - Good service from Suzan !
• Eilyn (9/5): - Love the rooms and atmosphere. Shout out to Dishen for the great service provided The toilet is a tad bit dirty, but besides that all os great!
• BINTI MOHD RIZAL (8/5): Thank you Dinesh for assisting us! - Accessible to town and axiata arena Small toilet
• Khairul (8/5): -
• lpi (6/5): - Dishen
• KENZOUR (10/5): - The receptionist SUZU is very kind and help full persone.
• Prabu (10/5): - Hi... The hotel was superb... And staf named suzan assist us very well for check in and check out... Worty to stay
• kwai yee (5/5): -
• Tan (10/5): - good location thank to staff Suzan
• Adristy (9/5): - the facilities was good, all of the staff (Susan) was good to
• Su Yee (1/5): A Terrible Experience - One positive point is that the Malay female staff member at the front desk was very polite and friendly, which we truly appreciated. This was an extremely disappointing stay. The room and toilet was very dirty, the facilities were very old and outdated, and there was dust in many corners in room. There were also chipped paint pieces on the floor next to the bed. The space was so cramped that only one person could move around at a time. When we checked in, we discovered there was no TV remote. After asking the front desk, we were told we would have to wait until the next day to get one. The staff member who finally brought it the next morning was rude and unclear in speech. When he couldn’t hear our response properly, he simply said he had gone to the wrong room and walked away. The sink in the bathroom was unusable, the floor towel was torn, and the shower water wasn’t hot enough. The hairdryer also barely produced any warm air. On top of that, the toilet kept running by itself throughout the night, which was very noisy and disturbing. Overall, it was a very unpleasant experience and I would not recommend this hotel.
• Rhymes (10/5): veryyyy niceeee - room nothing
• Ivn (9/5): - good service Dishen
• Baby (10/5): - Dishen thanks for help and service you gave
• JENNY (7/5): - Location Dirty and water heater is not in good condition
• Madli (10/5): - Staff
• Chew Ming Hui (10/5): -
• Chew Ming Hui (10/5): -
• andy (5/5): Hotel with out mini fridge,Ridiculous 👆🏻, Management also needs to be do better 👆🏻 - None None
• alex (10/5): Very good - Wonderful Stay – Highly Recommended! ⭐⭐⭐⭐⭐ I recently stayed at this hote, and had a truly comfortable experience. The room was clean, spacious, and the staff were very polite and attentive throughout my stay. Special thanks to Ms Suzan, keep it up
• SHIN GUAN (10/5): Good - Overall everything is good. All the staff are friendly. Close to shopping mall and restaurant. Worth of money and good place to stay. Can improve the bathroom facilities.
• Rini Auliasni Marnawati (10/5): kalau mau liburan booking di sini aja dengan harga terjangkau dan nyaman - nginap disini nyaman dan pelayanan bagus. akan datang liburan selanjutnya telah bertemu dengan Suzan pegawai hotel bersih dan nyaman
• Hoongwei (1/5): 很差 - 水量很小 安全措施太差 竟然被外人拿房卡开两次房门 太危险了 一次是晚上 九点多 一次是半夜 直到check out 也不能解释为什么会有人拿到我们的房卡开门差评！
• Ahmad zamree (5/5): -
• Dewan (7/5): -
• Carrie (5/5): -
• 潼恩 (8/5): dishen 服務很好👍 - 衛生可以加強
• Chew Ming Hui (10/5): - Nice location I'm always come here, staff name Suzan very give a good service
• Chew Ming Hui (10/5): - Kingston 4 Thanks to front desk suzan
• Khairussoleh (9/5): - Facility was good Location also was great The associate was humble & helping especially suzan at the front desk area.good greeting and professional
• Chandran (10/5): - Very clean and have all facilities .And the staff SUZAN was very helpful and good gave good service

Photos