Vive la Ciudad Apartamento 1D1B para 3

Location: Brown Sur, Santiago, cl

Star Rating: 7.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Swimming pool
• Lift / Elevator
• Non-smoking throughout
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Covered parking
• Swimming nearby

Rooms Available

• Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This apartment features a tea and coffee maker, heating, a TV and a patio. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Linen
  • Clothes rack
  • Shampoo
  • Fire extinguisher

Guest Reviews

• PAZ (1/5): ES UNA ESTAFA , TE COBRAN EXTRA SIN AVISAR - PELIGRO. Son unos estafadores. Te hacen cargo post estadía y SIN AVISAR. ES UNA ESTAFA. Agrego que nunca me devolverion el dinero y cobraron $70.000 por toallas supuestamente manchadas no acreditadas!! Estafadores Son estafadores que hacen cobros sin avisar. no quedarse ahi! Se quedan con tu dinero, inventaron cobros falsos por unas toallas que nunca fue asi. Se quedaron con $70.000 extra y no pude ni reclamar.
• Merahi Marama (10/5): - La ubicación es muy buena y es muy seguro Elegí este alojamiento por la piscina, pero en recepción nos dijeron que no podíamos usarlas que solo era para los propietarios, eso fue más que nada lo que no me gustó ya que me imaginé que el valor pagado incluía el servicio como lo describe en booking
• Christian (9/5): - La limpieza, la higiene y el orden en el que se encontraba el departamento, además estaba cerca del Estadio Nacional, que era lo que buscaba. Quizás el único punto en contra sería el ruido que se escuchaba en las noches y en la madrugada, al estar el departamento en un segundo piso y en una avenida tan transitada cómo Irarrázaval se escuchaba mucho el ruido exterior de la calle.
• Juan Carlos Iturri (5/5): Good location, friendly staff in property but hostile and unethical owner. - Good location and friendly staff at the front desk. They added extra charges to my CC after three weeks of my stay. Not timely informed about extra charges and cleaning service wasn't provided on the 17 days.
• Corvalan (7/5): -
• Mejia (9/5): - La ubicación y la atención del personal
• Andrea (1/5): Check in is at 4pm, I only recived the place at 10.30pm. You are at your own in this place. - The concierge service from the building (who are not part of the host management business) were very nice people, and actually, the only ones who tried to help in this disaster of a stay I traveled to Chile from Europe on a very tight schedule, with barely any time to meet people or complete my important plans. I arrived at 5 pm, expecting to quickly drop off my luggage, shower, and head out. To my shock, the apartment hadn’t been cleaned after the last guests—dirty sheets, wet towels, and trash everywhere. I contacted the host, who assured me they would send someone to clean “immediately.” After an hour with no follow-up, I reached out to Booking, who told me they couldn’t cancel because the host was "offering a solution and not denying the service". The host had claimed a cleaner was on the way, but by 8 pm, no one had arrived. When I called again, they admitted they were still looking for someone, saying it would take longer due to the off-hours request. With no resolution and no way to cancel without having to pay from my pocket for a new rental, which was out of my budget, I had no choice but to wait there. I couldn’t leave my belongings or start my plans, so I embarrassingly had to host a guest in the dirty apartment, surrounded by uncleaned sheets and rubbish hoping for the problem to be solved. Finally, at 8:30 pm, a single cleaner arrived and took two hours to finish (10.30 pm). Since it was an emergency call, they arrived without towels, so we couldn’t shower after such a long trip. That night, the host promised towels between 8-9 am the next morning, but they didn’t arrive until the afternoon, forcing us to wait around once more. The TV was not working, the announced pool was closed due to the off-season which was not advertised. The host offered a mere 30% refund for one night, which felt insulting given the time they cost me and. I rejected it but they ignored my demands and still processed it with Booking. My limited time to see friends and family was lost to hours of waiting, misleading updates, and a lack of accountability. It was a frustrating, disrespectful experience that disrupted my entire stay.

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