LuSSO Suites - D1mension & Zenity Residence, SG's Heart

Location: 608 Vo Van Kiet, Cau Kho Ward, District 1, Ho Chi Minh City, vn

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Air conditioning
• Swimming pool
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Spa tub (surcharge)
• Internet access
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment provides a private pool. The air-conditioned apartment has 2 bedrooms, 2 bathrooms and a kitchen. The apartment's kitchen is available for cooking and storing food. This apartment offers a washing machine, a flat-screen TV and a balcony. The unit has 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Air conditioning
  • Kitchenette
  • Washing machine
  • Private bathroom
  • Kitchen
  • Private pool

• One-Bedroom Apartment

  The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Private bathroom

• Three-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 8 (6 Adults)

  • Private bathroom

• Superior Apartment

  The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

Guest Reviews

• Steve (1/5): The worst travel experience we have ever had. - Nothing This place is a scam. Do not book. Read other reviews…. The exact same happened to us…. So we arrive at HCMC and had messages throughout the day saying our room at Lusso suites was good for checkin. At 2am when we arrived we got a message asking us to go to a dodgy looking office block (worse reviews again - entertaining reading) at a different location as there was a power outage at the other apartment. (A common lie they tell from reading other reviews). We had 2 young children and it would not have bothered us to stay in an apartment with no power for 3 hours until the sun came up. The message said they would then transfer us to the original apartment the following day when the issue was fixed. By this time it was 3am in the morning and we could not speak the language and had nowhere to stay. I told LUSSO suites they would get a scathing review…. So they cancelled my room saying my credit card details had expired. So with the same credit card we got taken to the Windsor Plaza Hotel and were treated like kings. (Highly recommend WPH in district 5 if waiting for a flight, a bit more expensive but at 3am who cares). Anyway a complete disgrace and not worth the risk of it ruining a fantastic holiday. I only read the good reviews (which were probably made up). Loved Vietnam.
• nancy (4/5): - Customer service was appalling and the apartment was dirty. There were old used make up wipes when we got there, the apartment smelt awful and there was mold in the bathroom. Will definitely not be coming back here.
• Mariia (1/5): - Мошенники! Не сдают данный апартамент, пропадают и выходят на связь, говоря, что апартаменты заняты и предлагают абсолютно другие, маленькие и грязные апартаменты в другой локации спустя 3-4 часа
• Nguyễn (6/5): Tam chấp nhận được - Rất đẹp và an ninh Ve sinh và nhân viên
• Othman (10/5): Amazing space and very spacious, comfortable and clean. Would definitely stay here again - The apartment itself was very nice and clean. The furnishings and amenities were everything that we needed for our stay. Very spacious and well decorated, we were very comfortable staying here. Unfortunately there weren't any nearby convenience stores such as 711, Family Marts or anything like that within walking distance. That was easily avoided by picking things up on the way back to the accommodation, or using grab services which were convenient
• Ramos (10/5): - Phòng ở Zenitiy rất sạch sẽ và trang nhã, bước vào là thấy dễ chịu liền. Vị trí ngay Võ Văn Kiệt nên đi lại cực kỳ tiện, gần trung tâm mà vẫn yên tĩnh. Chủ nhà thân thiện, hỗ trợ nhanh. sẽ ngr hộ vào dịp sau.
• Bennink (1/5): - Smerige kamers, slechte service. Vragen doodleuk 10% extra creditkaartkosten terwijl dit niet vermeld staat. Ter plekke contant geld gegeven om te annuleren, maar ze schrijven wel de kosten van je creditkaart. Vervolgens kan je 90 dagen wachten op terugbetaling.
• phan (10/5): Thanks - Nice apartment nice staff. Overall GOOD
• nancy (4/5): - It was dirty, the showers had mold and there were dirty make up wipes that was not removed.
• Alex (10/5): - Rooftop pool was great A bit far away from shops
• vitaminm2011 (10/5): Modern apartment in a quiet neighborhood - Secure place, modern apartment with outdoor swimming pool on top floor and also the gym is available on the top floor. A very good pizza place store is at front of the building. The securities men working there is very nice and helpful. Front door of building had a button next to reception desk that needed to be push to get out. A little far walking distance from most things. Convenience store winmart is almost 15 minutes walk, mall is taxi away. Didn't have much restaurant until you walk farther down the left, not recommended if you are older. The power switch is hidden inside the house in a closet door next to bedroom. Inconvenience if you just walk in without a cellphone or lightning to turn it on. The window door was hard to closed off and must make sure it is shut because the wind will make eerie noise and flap it opens.
• Kha (10/5): - The most upscale area I have ever stayed in, the pool is beautiful, clean and free to use
• Reon (10/5): -
• Triều (10/5): ok - can ho sach se, noi that moi, co ho boi duọc su dung mọi luc co mot may ban nuoc tu dong o sanh. Nhan vien than thien
• Annmarie (5/5): - Communication at the start was not very good. Towels were old and discoloured. No cutlery or plates.
• Annmarie (5/5): -
• KjellNguyen (8/5): Kjempe fint leilighet og bra pris! - Det var en ren og fin leilighet. Stuen var stor og kjøkkenet fint. Vaskemaskin var flott å ha, Wi‑Fi var sterkt, og jeg hadde grei kontakt med de som leier ut leiligheten. Det er litt langt fra sentrum, men det er greit å benytte taxi eller grab.
• Nahm Sa-kun Chue Jing (10/5): - Perfect for a business stay. Best quality accommodation in HCMC in my opinion, with a best of pizza restaurant and facilities, and an awesome view of the city. Staff are extremely helpful and professional.
• Johann (10/5): - nice room, new, decoration is also normal not my like, but in the center of district 1 the room price is very cheap, will come back to visit you if I have a chance to visit Ho Chi Minh next year
• Nguyễn (10/5): Tuyệt vời. sẽ quay lại vào dịp sau - Mình ở LuSSO Suites - D1mension & Zenity Residence thấy phòng gọn gàng, sạch sẽ, đầy đủ đồ dùng cần thiết. Vị trí ngay trung tâm nên đi đâu cũng tiện, buổi tối về yên tĩnh, ngủ ngon. Trải nghiệm đơn giản mà thoải mái.
• Erwin (7/5): - Veel ruimte. Het electrische slot van de deur gaf veel problemen. We zaten een keer opgesloten en we moesten regelmatig de batterijen er uit halen om een alarm uit te zetten. Veel muggen in 1 van de badkamers en we konden niet vinden waar ze vandaan kwamen.
• HC (7/5): -
• Andreas (7/5): War OK mit ein paar Minuspunkten. - Sehr freundliches Personal, sehr schönes Appartement. Schön eingerichtet, genug Klimaanlage. Tolles plus war die Waschmaschine zur kostenfreien nutzung. Jedoch ist die Ausstattung der (schönen und sauberen) Küche sehr Spartanisch. Ein, zwei Tassen, auch nur ein paar teller aber immerhin ein paar esstäbchen. 😉 Tolles gym, netter Pool... für die Kinder ausreichend. Schöne Aussicht auf die City. Bei Ankunft wurde uns mitgeteilt, dass es einen Kurzschluß durch unsere Vormieter gab und sie uns deswegen für eine Nacht in ein anderes gebäude (central garden) umqaurtieren müssen. Die Ersatzwohnung war bei weitem nicht vergleichbar mit der gebuchten aber es wurde versucht die diese Nacht den selben Preis zu verlangen. Das haben wir abgelehnt und eine Minderung rausgehandelt. Der "smarte" Türmechanismus war eine Katastrophe in unserem Zimmer. Man musste oft mehrfach den Code eingeben. Von innen ließ sich die tür gar nicht öffnen... Wir waren eingeschlossen. Nach einem kurzen telefonat kam der Tipp mit Gewalt sehr fest an der tür zu rütteln... So musste. Wir unsere Wohnung jedes Mal verlassen. Zudem. Ging der schließbolzen nicht zurück und hat mechanisch blockiert, so das man die tür nur schließen könnte in dem man nochmals den Code eingegeben und die tür schnell geschlossen hat. Tip: Den Türbolzen mal mit viel WD40 Öl bearbeiten. Dann lässt sich die Tür vielleicht Mal wieder ordentlich öffnen u d schließen. Aber man war auch immer freundlich bemüht uns zu helfen.
• Ngoc Hoan (10/5): - Căn hộ cao cấp, sang trọng, phòng sạch sẽ, trang trí đẹp. Tôi rất hài lòng, sẽ quay lại và giới thiệu cho bạn tôi.
• Benjamin (2/5): The sewer smell and ignored requests for help spoiled the stay - we exited early. - - Ignore the Netflix pic’ - there is no subscription. - The suite had overpowering sewer smells (we were told that the sewer problems were the result of being on the 1st floor). We requested a fix which resulted in a wash-down of the offending bathroom, but the smell returned the next day and our subsequent 12+ requests for help were met with silence. - We were asked to pay the full amount upon check-in - cash only. - It was a 4-person suite, but the kitchen had only 1 spoon, no teaspoons, 3 coffee cups, no tea towel to dry dishes, no water to drink (but there is a vending machine on the ground floor), 2 bathrooms but only 1 plunger of body soap and shampoo. - We had access to a lovely pool but only one tiny towel per person. - Signage in the common area stated that AirBNB, Booking.com and short term rentals were prohibited. - Years worth of cigarette butts decaying off the veranda - If not for the sewer smell we could have coped with all the other shortcomings, but when requests for help were ignored we checked out 1 day earlier, foregoing our payment. It was spacious, but not enough to overcome the sewer smell.
• Katy (6/5): -
• Daniel (1/5): We had high hopes for this appartment, but got let down (BIG TIME). - Although it wasn't much we loved, we appreciated the soft beds and 3 AC's which was very nice to have a cool apartment. Furthermore we liked it was plenty of room and space. On the contrary it was much we did not like unfortunately. For example we were unsatisfied with only getting 4 towels (1 one for each, because we were 4) for a 4 day stay and on top of that not having a washingmachine makes it really hard just to rely on 4 towels. Because with the towels we are supposed to use it for showering, drying hands after washing hands, after the pool and a 4 day stay. 4 towels were just not sufficient. Furthermore we have more things we were unhappy about such as not having handsoap and so much bugs (big cockroaches in our appartment). We also had an unfullfilled promise such as fitnessroom access, on the advertisment it clearly states that we can enjoy a fitnessroom which our access wasn't granted. We tried to get in, but got kicked out by security due to strange reasons. We did not try to make a scene so we just let it go, but it's an unfullfilled promise by the owner. After asking the owner why we didnt have access, answered they that they were going to fix this for us. Then they just suddenly "ghosted" us and giving us no reply or follow-ups, which shows they didn't care to take the time to resolve this issue for us. The overall vibe of the appartment felt unclean because of several factors like stains on the floor and the bathroom, and the balcony was really dirty on the floor. We were really hoping for a nice stay, but got really disspointed in the end.
• Kekin (1/5): very unprofessional host unequiped room - no breakfast location was good it was good
• Alexander (10/5): perfect! - I had a wonderful vacation. Thank you for your support. Thanks to you, check-in became easier. I like this apartment because it is clean and quiet. It seems to have everything I need in this apartment. Shopping, eating, and convenience stores are all easy because they are all in the lobby of the building. Thank you. See you soon. Goodbye
• Cayon (10/5): wonderful! - Your room is beautiful, clean, seems to have all the basic equipment of a house. Like I am in my own house. I really enjoy this. The apartment is right in the city center. I can easily move to other central districts and city attractions. I will introduce your apartment to my loved ones and friends. See you soon when I visit this city. Thank you very much
• Febe (2/5): This is the worst airbnb I've ever stayed. AVOID THIS PLACE! - - Location - Spacious for 4 people - Very minimum amenities (no soap, face tissue, door mat). No washing machine as advertised. - Bath towel was very dirty, it smelled weird and my towel still had someone's fake lashes sticked to it. - The second bed is really small, more like a single bed than a double bed. - Host attitude was terrible, when I complained, the host said it's not their fault, since they're not the one who cleaned the room and I need to buy the amenities myself. They were also late to pick us up when we were checking-in, although we already informed them our arrival time. - There was no sufficient circulation in the room, it smelled like toilet whenever you enter the room from outside. - You can't use the big fancy pool in the picture, you need to pay for it. - A lot of mosquitos and bed bugs, we got skin rash. Probably because unclean bed as well. - They can't take payment from booking.com. They initially lied to us that they can only take cash, and when we said we don't have cash, they said ok to pay by card by will charge 3% more.
• Geok (8/5): Very good -
• Jarrad (9/5): Superb - Modern, clean, spacious, comfortable, easy check in, excellent location, responsive hosts Low quality towels that were a bit smelly Needed hand soap, hand towels and bath mat for the bathroom. Would be 10/10 if these small issues are addressed
• Kenneth (10/5): Exceptional - It was prefect in every way
• Arthur (9/5): It has everything you need to enjoy your stay! - Not enough towels (only 2ea) for a five (5) day stay.
• Chris (4/5): Good luck - ? We were told we could not check in at 2pm and had to be put up in a worse hotel until 1am. At first we were told that the reason was due to the electrics not working but they finally told us that that was a lie and they were letting the previous customers stay in our room a little longer. When we arrived, it had not been cleaned, dirty bed sheets, dirty toilets etc. The staff were very unreasonable and kept hounding us to pay them more money for a room we weren't using even though they had already received extra money from the previous customers to stay in the room longer. They did end up discounting our nights stay, but it felt like haggling, not customer service.
• Inna (7/5): Good -
• Hiddles (10/5): Very good ! - The room is very nice, the interior is quite impressive and the view of the city from my room is also nice.
• Denny (10/5): Good ! - Very nice room with some teddy bears and some pretty impressive models. Clean room, nothing to say, friendly and enthusiastic staff
• Stanislav (10/5): Exceptional - This is an apartment with many amenities and many entertainment areas located right below, the apartment is clean, the landlord is friendly
• Lan (10/5): Very Good - The interior is very impressive, new and very clean. Another plus is that the balcony view here is also very nice.
• Haley (10/5): perfect - This is a very interesting trip. The apartment where I am staying is surrounded by many delicious restaurants. There are many shops convenient for shopping. It's easy to get to the central districts of the city. The apartment has everything I need. It is fully equipped, just like being in my own home. I have a really good experience here. It is a place worth visiting.
• Anatasia (10/5): Exceptional - The host is friendly and enthusiastic, the apartment is luxurious and clean, in general everything is ok
• Wira (10/5): Exceptional - Clean, modern room, extremely friendly host, very convenient transportation, very comfortable parking space, reasonable price for a family traveling
• Kiet (10/5): Exceptional - The apartment is in a great location, luxurious and quiet space. It's surprising to have such a great apartment complex in District 1!