African Escape on Level 38 - Balcony with Views

Location: 420 Queen Street, Brisbane, au

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Heated pool
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Exercise/lap pool
• Japanese garden
• Covered parking
• Garage
• Swimming nearby
• Paddle boating nearby

Rooms Available

• Two-Bedroom Apartment

  This apartment's standout features are the pool with a view and hot tub. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Hand sanitiser

Guest Reviews

• Claire (10/5): One of the best views ever had and loved the decor. Outstanding - Loved it hope to stay there every time we go to Brisbane. Nothing - It was perfect
• Christopher (8/5): - The views and location to everything was fantastic. Building staff were very helpful, despite not managing the booking. Unfortunately, renovations were happening above the unit making a lazy day rather impossible. Obviously this was just bad luck, but it did remove the need for a morning alarm 🤣
• Maria (10/5): Amazing! - Epic views
• Lisa (3/5): - Didn't help with tv at all
• julz (9/5): Amazing views - Hospitable host. Facilities in community area great- pool and spa. Good location, great view.
• Josh (8/5): -
• Karen (7/5): Great location and views - Amazing view and great location. Unfortunately the lounge inside and outside are not very comfortable. Also the pillows on the bed were way too large for neck comfort. Besides that it was a lovely stay.
• Christopher (10/5): A hidden treasure - The view and the African theme. Loved the Ferry ride on the river nearby
• Nadene (8/5): Amazing views with a spacious balcony. Good location for the train and walking into the city. - We loved the view and how spacious it was. The only niggle was the twin bed being so close to the wardrobe making it difficult to access it.
• Anthony (9/5): -
• Michelle (10/5): -
• Breanne (8/5): -
• Wade (9/5): - We had such a lovely stay at this apartment it truly felt like a home away from home. The little touches made all the difference: the chocolate and bottle of wine were such thoughtful surprises, and the coffee pods were a real bonus as we absolutely love using an espresso machine. The added condiments were fantastic too and showed how much thought went into making guests feel comfortable. It was just a shame that we ran out of coffee pods towards the end and had to switch to instant coffee, and we also really wished there had been a milk frother to complete the experience. The beds were incredibly comfortable, and the linen and décor throughout the place were amazing stylish, cosy, and very inviting. The pillows were fantastic as well, and we were pleasantly surprised to find two slightly smaller ones such a brilliant addition, especially for guests who can’t comfortably use the larger pillows. It really showed great attention to detail. The only small suggestion we could offer would be regarding the blinds in the bedrooms. They still let quite a bit of light in through the gaps, so perhaps blockout curtains or an additional layer could be considered in the future to help keep the rooms darker. And of course, the views were absolutely amazing a highlight of our stay. Overall, a wonderfully comfortable, welcoming, and beautifully presented apartment. We’d be more than happy to stay again.
• VZ Desplace (7/5): -
• Jackie (10/5): -
• xiaoxiao (10/5): - The view is incredible. Easy to park. Very close to the ferry terminal.
• Harry (7/5): - Nil
• Kiarrah (9/5): Was a lovley stay clean and lots of room - View was beautiful Where to park was hard to locate
• Matt (8/5): -
• Emily (9/5): - Great layout, hosts have thought of everything with what is provided. The apartment was clean.
• Sarah (7/5): -
• Kirsten (10/5): -
• Michael (5/5): Was ready to re book somewhere else straight away. - The view was the best Well the whole place wasn’t the greatest. For starters all sinks blocked with hair same as the bath. Had an empty drug bag in couch, dryer filter kept falling off, mould in shower, toilet seat broken, toilet roll holder broken/ loose, kitchen tap was loose, fridge leaks.overall cleanest was poor. Couch / sofa bed storage was broken also stained on couch. Vacuum cleaner wasn’t empty had to empty it ourselves to give a quick clean.
• James (9/5): Awesome. Incredible place. Real treat & something really different. Kids & adults alike loved it😎 - The views were out of this world. Location was absolutely superb. 2 minis from boat ferry & the boardwalk. Sleeping arrangements could have been better
• Margaret (10/5): African dream - The photos are accurate. The rooms are clean and comfortable with stunning river views. You get your own parking, which is handy as they are opposite the lifts, its central location is close to restaurants, the botanical garden and motorways. The host was quick to answer any questions at pre-booking and was very helpful throughout. I would totally recommend staying here either as a couple or with 2 children. There's a nice flow from living to balcony and privacy from each room. Minor issues really. Window covering in the room needs updating. Dryer was a bit noisy. Maybe install a rail to avoid slips as the shower is over the bathtub.
• HSINPING (4/5): - 景很棒，地點好，樓下有711，東西很貴但應急時方便 1.衛生方面有很多非常不ok的細節，例如浴缸塞滿上一位房客的毛髮、水龍頭出水口發霉、許多角落與洗衣機的粉槽充滿灰塵、餐具與鍋具有淡淡洗不掉的污漬 2.迎賓紅酒被開過！不是全新的！！另外廚房的調味料很多是空的，根本無法使用 3.這次遇到燈光問題真的讓人非常不悅。公共區域（廚房與客廳）整體燈光很暗。我總共入住八晚，第一天起客廳的兩盞立燈一個沒燈泡、一個接觸不良閃不停，到第三天時連客廳的大燈都壞了，導致屋子非常昏暗，基本上入夜後無法待在客廳。 聯絡房東後等了3天才終於有人來修，但其實也不算修好，因為開燈後還是會閃個不停，並且2天後不管是立燈或檯燈又全部開不了了！！非常不穩定，讓人煩躁 4.浴室門開關時會發出尖銳的聲音，夜晚非常煩人，絕對可以把人吵醒那種高頻噪音
• Jennings (10/5): Exceptional -
• Steven (9/5): Superb -
• Kelly (10/5): Fantastic stay, great value for money - The property was stunning. It is situated in a great location and has stunning views A very minor comment but the bathroom door creaked loudly which disturbed our guests who were sleeping on the sofa bed in the living room
• Katie (10/5): Exceptional - We were very impressed with the unit. Communication with staff/owners was excellent. The location was perfect for us. Close to everything we needed. The views from the spacious balcony were beautiful, especially at night. We will definitely book here again.
• John (8/5): Very good -
• Currie (8/5): Very good -
• Zino (10/5): Breathtaking views - Amazing viewa and location
• Eloa (7/5): Good -
• Adrian (7/5): Good - African Theme was fun for the kids
• Troy (8/5): Very good -
• Tracey (10/5): Exceptional -
• Kealee (9/5): Superb -
• Smith (5/5): It was not bad wouldn't be in a hurry going back if at all - The views from the 38th floor were amazing The picking up of the keys the location was a little away from the accommodation and the details of where to collect the keys was not very clear . And we were given the wrong keys
• Chris (10/5): Exceptional - Great location and stunning views from the balcony.
• Caitlin (8/5): Very good - The bathroom door was so loud and squeaky- needs some WD40 on the hinges
• Odoji (10/5): Exceptional - Love the African theme
• Sashen (7/5): Good - You can’t compare the picture with the real thing it’s a old apartment
• Costa (10/5): Exceptional -
• Hossien (6/5): good but not good enough - the view was nice at night it wasn’t clean
• Justine (8/5): Very good -
• Jake (9/5): Superb - Amazing room and amazing location, views are beautiful! Collection and parking was relativey easy, only thing is the IGA is now a grocer mart, so was a bit confused there, but its right outside the hotel. Hosts are very nice, left the keys in the room instead of taking them back by accident and they were understanding and it was no worries.
• Silas (10/5): Exceptional -
• Larissa (9/5): Superb -
• Tong (10/5): Exceptional -
• Georgia (7/5): Good -
• Calvin (9/5): Superb -
• Alison (4/5): I’m outside of the apartment we had a good weekend. - Not a lot, it was not as good as expected The instructions were poor, the tap in the kitchen is broken, the shower over the bath wouldn’t drain until we cleaned out all the garbage caught in the drain. Picking up the key was impossible if your driving as there was nowhere to park. Dropping off the keys, the instructions said take to 7eleven when in fact it was a different shop, the iga. The apartment is old and not set up properly for 5. Only 4 chairs, lounge only for 4 and we asked for the main bed to be two single beds and that was not done. Very poor over all for the money paid
• Jennifer (6/5): Confortable accommodation for group in great location - Location and view The trouble it took to collect keys when you can’t park anywhere and then same thing on exit. Needs to be closer.
• Daniel (10/5): Exceptional -
• John (1/5): didn’t get to enter it after spending 400$ +. No entry for the place after 12. Soo two Ubers. And the room all wasted - I didn’t get to enter it after spending 400$ +. No entry for the place after 12. Soo two Ubers. And the room all wasted money. Didn’t get to meet up friends. Ruined our evening. didn’t get to enter it after spending 400$ +. No entry for the place after 12. Soo two Ubers. And the room all wasted money. Didn’t get to meet up friends. Ruined our evening.
• Monica (10/5): Exceptional - The view was spectacular and its location superb.
• Karilyn (8/5): Very enjoyable - Yes All good
• Deanna (9/5): Superb - The location and it felt loved Everything was great! Just the bathroom door need oil and the toilet seat needs repairing
• Steven (4/5): a place that misleading people to stay with no intention to make your stay pleasant. - the location is quite close to all places except Uber can’t stop in front of the apartment and it might be difficult to get in the car without chasing for the Uber when they arrived the building was built 20 years ago and never been renovated. the apartment inside amenities are all falling apart i.e bathroom facilities were really badly maintained. water doesn’t drain well at all and noise from the fan inside the bathroom and dryer are very noisy.
• Kerry (9/5): Superb - So warm n welcoming!! Nothing! We loved the unit!
• James (10/5): Exceptional -
• Lisa (10/5): Other than the key situation. It was amazing! - The view was absolutely stunning Collecting the keys was hard and be more difficult for a single mum with her kids.
• Suzanne (8/5): Great location for a city stay - Great location. Excellent balcony Little dated. Would of preferred having two sets of keys
• Samuel (10/5): Exceptional -
• Anne (10/5): Great views and lovely accommodation - Location, accommodation and communication were excellent. Nothing
• M (7/5): Good -
• Chris (10/5): Exceptional - The shower
• Shane (10/5): Exceptional -
• Luiza (10/5): Exceptional -
• Susan (10/5): Exceptional - Communication with Stacey was excellent. Our staff were late checking out, but she communicated with me and was very accommodating.
• Chander (10/5): Exceptional -
• Timothy (7/5): Good - Great location, decor was nice Elevators take very long
• Vichanee (8/5): Very good - The location is very convenient. The facilities are also very good.The views and outdoor area at night were stunning. As a family of adults, the single key meant we always had to be together to access lifts. It meant a bit more coordination.
• Parawee (7/5): Good -
• Iain (6/5): Overall a great experience. - Wonderful view Facilities are a little jaded
• David (9/5): Superb -
• Wendy (8/5): Very good - view, location
• Carmel (9/5): So glad I stumbled across this apartment by accident in my search it was just what we needed for this trip. - The views from this property are just wonderful and the hosts are so lovely. The unit is well appointed and contains everything you need. It was well positioned for the purpose of our trip. Look if I have to pick something then there are some tiny things that need some maintenance, nothing that is a safety issue. It was only stuff that I worried the hosts didn’t know about and I was worried about being blamed for the damage. But then I met Stacey and know that she is just lovely and was honestly unaware of those things.
• Erika (10/5): Great location. Family friendly accomodation. Loved this apartment and had a wonderful stay - Amazing view, comfy bed That we didn’t stay longer
• Dongjie (9/5): Superb -
• Colin (8/5): Perfect for what we wanted - Location was great,nice size terraces Nothing
• Ashton (9/5): Relax in a nice location. - The property had excellent location with making things easy to get to that we needed. Had everything you would need as well if you were staying for a long time. The people who also live in the building are lovely and very helpful with recommendations and places to go and see.
• Evangeline (8/5): Comfortable to stay with and relaxing with Balcony view. - Very good for the family staycation.
• Anonymous (10/5): Was very surprised when I saw the place and handy walking to shops - Clean and close to everything, it was very homey.
• Brieanna (9/5): Superb -
• Monam (1/5): Our stay was a total waste of time and money, we couldn’t avail any facilities due to long term closure. Level 7 was a c - Balcony views It was advertised as it has pool, hot tub, sauna and cinema, all we got was jackhammering noise. All the facilities had been closed for more than 6 months.
• Amanda (7/5): Good -
• Fiona (10/5): Exceptional -
• Shrikant (9/5): Great African Escape - Central location, included reserved parking, great view from the apartment . Well stocked kitchen , if you are travelling with young family Didn't like driving in the city, but that's not related to the apartment
• Bruno (10/5): Exceptional - the views were absolutely amazing it was clean comfortable and very affordable, coffee wasnt the best but everything else was perfect the only thing i could pick on was the morning coffee, i couldnt find the coffee pods for that particular machine in the supermarket, but other than that the best experience, thank you
• Thi (9/5): Superb -
• Mohd (10/5): Exceptional -
• Stephane (4/5): Disappointing - Nice view from balcony. Bottle of wine for our arrival It was unfortunately so complex to finally open the door. Need to take the key 1 kilometer away in a store and give it back in the same store the day after when opened. Was not aware at all of this before receive the informations the day of our arrival. Complex when abroad with no mobile data... And there is plenty of stores closer to the appartment... Wifi was not working also in the room. If the flight is late and store to get the key closed how are people doing ? Not a good experience for us :(
• Adrian (9/5): Superb - Location was great ,Exceptional View and great value for money
• Paula (1/5): Not happy - The view and location Room was so small, dirty and not functioning properly. Had mould, someone's undies and socks in a drawer, dirty food on table mats, pubes on bathroom floor, lights not working in bathroom, dusty and musty.Furniture is worn and stained. My skin itched the whole time. The amenities were not working, no pool, no sauna, no spa. The elevators were not working properly. There was one less bed than advertised. 4 instead of 5.
• Mel (9/5): Superb - The view was incredible! Beautiful apartment to stay in.
• Tracey (8/5): Very good - the location and view were great.
• Anonymous (9/5): Superb -
• Susan (9/5): Perfect location with amazing views over the river. Really easy to communicate with hosts. - Location was perfect for getting around the city walking or hopping on a boat. Easy walking distance to lots of bars and restaurants and main shopping area. Amenities in the kitchen were good. Great communication with host. Amazing views from the lovely balcony. We had to pick the keys up from a convenience store and call in for them on our journey from the airport in a taxi. It was relatively straightforward but I didn't know this was the arrangement until just before we arrived. The hosts went out of their way to make it as simple as possible, so its not really a complaint as such.

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