Soul - 2 Bedroom Apartment with Private Plunge Pool - Q Stay

Location: 8 Esplanade, Gold Coast, au

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• BBQ facilities
• Lift / Elevator
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom With Plunge Pool

  This apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, a seating area, a dining area as well as sea views. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Plunge pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Ian (9/5): -
• Jaime (10/5): -
• Tiffany (10/5): - Loved the apartment and location Q stay staff were amazing There was nothing I didn't like about my stay
• Mel (5/5): Was super excited to have a big family holiday, unfortunately was let down by the apartment and the cleanliness and main - Great location, super close to beach and walking distance to shops and restaurants. Cleanliness, hygiene and maintenance all lacking, especially given the price we paid.
• Jacqueline (6/5): Needs better management - Great location, unit is a great layout Dishwasher out of order with big sign on it. All the cupboards were open and cutlery on the benches when we came in. Was weird. Got to the unit around 5pm then a cleaner lady let her self in about 20 mins into our stay. I Couldn’t understand her and not sure why in world she would be coming in at 5pm on a Friday. Definitely some bad communication between the team at Qstay. Did a load of washing before we left only to put it in the dryer…. That was broken. So big load of wet clothes to bring home. Nice
• Terresa (4/5): Lovely unit but a shame regarding the issues especially for the price paid. - Location Cockroaches inside & on deck Smoke butts in pool Sticky substance on deck & pool area Door to deck didn’t lock Water leaking from washing machine
• COLIN (8/5): -
• Fiona (7/5): - Location. Size of unit Plunge pool. Waterfall didn't work. Air conditioning unit leaked water through unit. Oven didn't work could not cook dinners. Lifts have long wait time.. rubbish food cigarettes butts thrown onto unit balcony level. Every day. Gross.
• Stacey (1/5): -
• Christina (5/5): Location was great, room was terrible - Location was great Was dirty, mould on ceilings, blankets were stained. Apartment and appliances were very run down. I felt uneasy staying there. Pool was freezing cold hardly used it
• Kayden (6/5): -
• Gina (5/5): - Good location comfy beds tidy space. Clean. Q stay make their key collection system difficult. I will not use QStay if I can avoid it.
• Luke (6/5): - Beautiful apartment. Great location Outdoor area wasn't cleaned prior to our arrival. Pool not properly maintained. Water feature not working. Lacking in instructions on how to use all the lights. Air conditioning poor in the main bedroom. One of the pool lounges needs replacing. Outdoor spa isn't heated. Indoor spa needs better heating.
• Bronwyn (8/5): - Location. Pool No plug for spa bath. Trouble with wifi. Washing machine faulty
• Vivian (3/5): - Nice location no curtains in the lounge not very clean
• Stephen (7/5): -
• Selda (1/5): Awful and disappointing - Location and the sections owned by Peppers Q stay should stay out of servicing apartments What did you like about the property? Master bedroom door wouldn't shut no privacy the other room had no curtains at all the bbq had no utensils to use or clean the pool is set at 20 not heated the staff that managed the property are the rood no communication skills the place was just run down and not maintained it's so disappointing for such an apartment that you would think should be wow I personally would never book again
• Nicole (10/5): -
• Serena (8/5): - Great location and facilities Minimal crockery and cooking items in the kitchen made cooking more difficult. Only basic starter items provided for dishwasher and bathroom.
• Paul (10/5): -
• Caroline (9/5): Would recommend the stay here 100% loved it - The location/view were exceptional The room was really clean and tidy Would recommend the stay here 100% Personal opinion the out door area needs a deep clean and the pluge pool also and it said was heated but was freezing cold
• Hannah (8/5): Great location, great views, great bathrooms but pool was freezing - Location, views, rooms The pool needed to be heated more - takes ages for it to heat up as well. The heater button was called ‘water feature’ which we thought would turn on the waterfall wall things but no it was too heat up the freezing pool which was confusing and annoying. Should only rlly stay here in the summer.
• Mohammad (1/5): Amazing location however massive issues with QSTAY management - Amazing location. One of the best locations at surfers paradise It was a nightmare. Property was swamped with fruit flies, BBQ equipment was missing and not really clean. Bed sheets and pillows and all ceilings were full of flies. When reported, no one came back with any solution and only addressed cleaning issues in the morning. In 25 years of my travel history I have seen first time someone charging $150 for the lost access key. They are a rip off No stock of toilet tissues We had to move mattresses into lounge as 1 bedroom has 100s of flies everywhere including pillows and bedsheets Booking.com promised 1 night credit and yet to hear back from property management
• Natalie (6/5): Pleasant - Prime location, nice facilities. Blankets were dirty. Internet didn’t work. Apartment as a whole wasn’t very clean.
• Lee (10/5): Perfection - Absolutely brilliant. All shopping in walking distance. So many options. Heated indoor, Outdoor pool & spa, private lunge pool, view, balcony, sauna, private spa and looking at Surfers Paradise literally. $275 a night 2 adult’s 2 kids!
• Jaison (2/5): Very poor - Rooms not cleaned properly and not maintained at all. Absolutely a shame to have my family In this mess No service from the staff. After letting them know what issues we were having all we received was a maintenance form to fill from them. Never returning
• Rob (8/5): Very good -
• Ray (8/5): Very good -
• Luke (8/5): Very good - The location and view from the balcony with our own private pool. Right next to cavill mall and the beach, we could walk around everywhere. Dont try and use the lifts at checkout time. There are 3 lifts but it felt like only 1 was working they were very slow. Being on level 4, the lifts were always already full coming down by the time it came down to us. Other times of the day they were generally empty but still took unusually long to arrive
• Riley (8/5): Very good - Location is unbeatable. The facilities are great. Room was very comfortable. The lifts had issues going up that was frustrating
• Giuseppe (10/5): Exceptional -
• Mary (10/5): Exceptional -
• Sharon (3/5): Will not book again through QStay - Was a nightmare having to get the keys from a different location. Constant bombardment of emails from Q stay Not impressed about the prawn head in the pool.
• Ahmad (10/5): Great place - Pool Nothing
• Jodi (10/5): Exceptional -
• Ahmad (10/5): Amazing !!! - Pool , BBQ area amazing Great place nothing to fault
• Ryan (9/5): Superb -
• Serchon (6/5): Value - The location The bbq didnt have gas, the pool temperature gauge was not working so we didnt have warm water, reception doesnt answer there phone, wasnt clean upon arrival
• Cody (10/5): Exceptional -
• Jazz (10/5): Exceptional - The location of the apartment was perfect The TV had no smart TV access
• H (1/5): Amazing apartment but QSTAY UR NOTHING BUT MONEY HUNGRY COMPANY PLEASE BOOK DIRECTLY WITH SOUL - The apartment was amazing There was no help from.Qstay they are amazing at taking Ur money and do not want to help with nothing they take forever and lots of messages to from different people to get reply back the room.had made terrible noises possibly from the air-conditioning was really loud coming from the room and terrible didn't sleep the first night we checked and left before our second night they didn't even want to help and technician was busy till after 3 and we had to wait for him to come see the problem and also we had to for them to send info back to management they were aprantly closed till Tuesday
• Goran (9/5): Superb - . .

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