SOUL APARTMENT OCEAN VIEWS - From Level 16 and Up - Self Contained & Privately Managed

Name: SOUL APARTMENT OCEAN VIEWS - From Level 16 and Up - Self Contained & Privately Managed
Address: 4 Esplanade, Gold Coast, au

Location: 4 Esplanade, Gold Coast, au

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Luxurious Amenities
Experience the height of luxury with an outdoor swimming pool, fitness centre, hot tub, steam room, indoor pool, sauna, and more.

Stunning Views
Enjoy breathtaking sea views from the spacious apartment's balcony and relax in the comfort of 3 bedrooms, a living room, and well-equipped kitchen.

Convenient Location
Located in the heart of Gold Coast, with Surfers Paradise Beach, Budds Beach, and other attractions just a stone's throw away.

Book now for an unforgettable stay at SOUL APARTMENT OCEAN VIEWS!

Important Information

This property will not accommodate hen, stag or similar parties. Please inform SOUL APARTMENT OCEAN VIEWS - From Level 16 and Up - Self Contained & Privately Managed in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note there is a 1.5% debit card and credit card surcharge for all payments. A damage deposit between AUD 250 - AUD 1000 (subject to apartment size) is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be released in full via credit card, subject to an inspection of the property. In response to a rise in fraudulent bookings, we require our guests to check in by presenting their photo ID along with the card used for original payment. Please inform Wow Stay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. You will collect keys and complete your check-in at the Wow Stay office, located at the Circle on Cavill building, 9 Ferny Avenue, Surfers Paradise. If arriving after hours, or nominating someone else to collect keys on your behalf, you will be required to complete a Guest Agreement form. If the completed Guest Agreement form passes our validity requirements, we will send you instructions to Lock Box, located at 9 Ferny Avenue, Surfers Paradise. If your completed Guest Agreement form does not pass our Validation requirements, or is not submitted by office close time, the reservation will be marked as a no-show and no refunds will be given. Guests under the age of 18 can only check in with a parent or official guardian. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Quiet hours are between 22:00:00 and 07:00:00. We reserve the right to terminate a booking without refund if guests display abusive or threatening behavior toward staff, are under the influence of alcohol or drugs, or engage in conduct that poses a safety risk to themselves, staff, or other guests at any time from booking through departure.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Heated pool
Outdoor furniture
Steam room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Smoke alarms
Property cleaned by professional cleaning companies
CCTV outside property
Access to health care professionals
Television in common areas
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Japanese garden
Covered parking
Swimming nearby
Beach club nearby (surcharge)
Beach toys

Rooms Available

Three-Bedroom Apartment

This spacious apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 5 beds and 1 futon.

Max Occupancy: 8 (7 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Trash cans
- Wine glasses
- Accessible by lift
- Smoke alarm
- Fire extinguisher

Guest Reviews

Laura (8/5): Property was nice let down by management - Location, view, pools, proximity to beach Property was fine- it was the communication with Wow management that was unfriendly. One of those places where I felt like an inconvenience for having checked in difficulties and concerns when the lifts weren’t working due to high winds- . I was Told we couldn’t get out of the building unless there was an emergency and the fire doer was unlocked. If that’s the case it’s very upsetting to know the fire door is locked and we can’t get out if we need too. I’ll never stay here again knowing that - also won’t choose. A property managed by Wow as the three different people I spoke to during f the corse of my stay were unfriendly , short and I felt like I was bothering them.
ROWENA (10/5): - Location, facilities, views No dislikes
Skye (10/5): -
Guest (10/5): -
Guest (9/5): Everything was perfect, accommodation, surroundings and people. - spectacular view from apartment, ultra convenient location. secure car parking. cannot think of anything that bothered me.
Leonie (9/5): - Location and facilities
Eliana Liceth (10/5): - Everything location amazing, and the apartment was beautiful, well maintained. We had a wonderful time
Chuyun (10/5): quite good - 希望可以提早check in
Justin (8/5): -
Guest (8/5): We enjoyed our stay, nice view and location. - Location and view The taps splashes water all over, taps need adjusting
paige (10/5): Loved our stay our apartment was nice and clean - I loved how big and spacious the apartment was and how easy it was to check in and out. There were no faults
Kimberley (9/5): In the Heart of surfers. - Location was superb, was a little tricky to find orignally with road clouseure for beach market but once we got our bearings was very convenient. The view was fantastic. Laundry facilities great. Kitchen cooking equipment great for a rental apartment. Soul peppers spa, pool, gym, steam room and sauna all very nice. So many food choices and options. Close walking distance to supermarkets, fast food, great restaurants and anything u need. Traffic was busy and often at a standstill. Was stressful to locate the apartment first time. Didn't understand where to park for key retrieval from lockbox. Hot water took awhile to get warm but we were on 39th floor.
Sandra (8/5): - Great facilities and location. It could have been cleaner.
DERICK (10/5): - The balcony view was 👌 . Nice and comfy beds, cozy rooms, everything exceed our expectations.
hamdan Mohamed (10/5): -
Lanae (10/5): -
Jarryd (7/5): -
Tracy (10/5): - The unit , was amazing the views Nothing
Benn (10/5): Great family experience staying in surfers, kids loved the location and ocean views!! - Excellent location, modern facilities N/A
Phil (10/5): Aircon and Internet was not great, however location and cleanliness was great - Location was fantastic and convenient. Very nice and clean inside. The air conditioner would not allow me to change from cool to heat - and kept coming up with an ‘error’ message. Room was very cold all week. Internet also did not work.
Bertus (10/5): Exceptional -
Max (5/5): - I really wanted to like the accommodation but it didn't quite meet my expectations, especially for the price. My two major concerns were (i) the apartment is not very sound proof. You hear a lot of street noise at night even with the balcony doors locked and closed (particularly in the master bedroom). (ii) the mattresses, pillows and linen sets are old and very poor quality which doesn't make for a good night sleep.
Alison (8/5): Great location with all necessary facilities. - Good size unit and was well equipped. Comfortable beds. Great views. No covers on Doona’s and pillows were poor quality.
Kellie (9/5): Perfect location - Location was perfect, free parking, nice and spacious and delightful views Not enough blankets for the cool winter nights.
Campbell (8/5): Very good - Amazing view from the apartment. The party in the below apartment
Maree (9/5): Superb -
Ahmad (4/5): Disappointing -
Umeshkumar (9/5): Nice - Nicest Na
Brad (10/5): Exceptional -
Marcus (10/5): Exceptional -
Pavan (8/5): Very good -
Paul (6/5): NOT WORTH THE $ s - Location greatl, soul is close to everything Wasn't very clean. Main bed was disgustingly soiled under the sheets TV'S had no free to air TV. No TV signal LOOKED MUCH BETTER IN PICS THAN IT WAS ! ! ! Disappointing for the money
Vicki (10/5): Exceptional -
Ben (9/5): Superb -
Ju-yi (8/5): Very good - Swimming pool very dark duing the night
Stephenie (8/5): Breathtaking views to round off a lovely stay - Amazing view of Surfers. All rooms and living area was clean and everything was working, including wifi which was quick. Beds were comfy and the little nooks by the windows were lovely to sit by and just people watch. Our apartment location was directly below a set of shops which was handy for food and snacks, had attractions and close to a woolworths. Across the road was also Main Beach so it was lovely being able to take a stroll at any time of the day. Easy access to the tram and bus if needed. Very easy check in and check out process. A handy one pager is given to you with information about getting to the property and some basic information on parking and getting around. After picking up our room key, which also acted as our parking entry, we could not get in to the residential car park. It seemed they had not activated the pass quick enough. Lucky for us another lovely resident let us in. On our last day we met a gentleman who experienced similar problems; he could not get in to the lift in the carpark. As there is no reception there it is hard to call the office and ask for help.
Anh (9/5): Superb -
Sudabeh (9/5): Superb - Awesome ocean and city views. Great Location. Big balcony with awesome view. It was so clean and comfy. We will defintely come back again. The coffee machine was not working.
Michael (9/5): Superb - The room layout and position was awesome. Location great ,so close to everything ! The cleaning could have been better , shower had mold in it
Fennila (9/5): Superb -
Rebecca (9/5): Superb - Location was great, apartment was nice and modernly furnished. Beautiful views and apartment amenities were great too. Since it is in the heart of surfers some noise does travel at night time.
Emma (10/5): Spectacular - The view was beyond amazing, the actual apartment was spacious and stunning. We loved everything
Joanne (10/5): Great - View and comfort Keys for carpark - inconvenience when wrong key is taken
Mathew (10/5): Paradise with absolutely everything you need - Location was perfect, as it was walking distance to absolutely everything we needed as a family. Kids loved it Staff were very informative, supportive and available Thank you Sarah, Aylen and Tania
Muhammad (10/5): Phenomenal - Everything was simply amazing! From the stunning ocean view to the top-notch facilities—everything we needed was not only available but exceptional. The location was perfect, right in the heart of it all and close to all the vibrant cafes. We truly got to experience the authentic spirit of Surfers Paradise! There wasn’t a single thing we didn’t enjoy – everything was absolutely wonderful!
Jannelle (8/5): Wonderful stay but some things need attention - Amazing Location and facilities inside room and apartment building Cleanliness dirty carpets and mat bottom rack dishwasher needs rollers and clips replaced very hard to use Ensuite shower head needs fixing Mouldy futon, second futon no topper so very hard Cupboards have excess stuff like broken goods Sighted Bed bugs in master room bed Aircon sometimes didn’t work and came up error
Caroline (10/5): Wonderful time, will definitely be back - Easy parking and location. Great views Nothing wrong with anything.
Marcelo (7/5): Still nice - The location and views Facilities really good Needed more towels,shower head in main room stuffed, cleanliness on arrival, washing detergents, coffee pods
Vikki (8/5): Very good -
Saiwal (9/5): Superb -
Benno (8/5): Was perfect for what we wanted out of the weekend - Great view with plenty of beds Only having 1 car allowed for parking
Kiara (5/5): Passable - The view Layout of room was not great , furniture was very fragile and needed fridge replacement
Eric (10/5): Exceptional - Spectacular views. Great location.
Denicka (10/5): Exceptional - The location and the beds were super comfy That the building itself doesn't service the apartment if needed
Jayden (5/5): Alright - The view and where it was All the stains on the sheets, no extra towels for pool,
Ghassem (10/5): Exceptional -
Daniel (10/5): Exceptional -
Dale (9/5): Fabulous Stay - Fabulous View - Fabulous Location - Loved, loved the location. Couldn't get any better really! Spectacular view from Level 39 and apartment was very spacious for 5 adults. The staff were always accessible for phone calls and very helpful. We would definitely stay again. Started abit bumpy as they told us our room was ready but when we got there it was a shambles and definitely wasn't ready but they sent cleaners in promptly and they were very apologetic and very nicely gave us a later checkout time which we greatly appreciated. Apartment could do with an update but still very comfortable.
Reji (3/5): Poor - We like the ocean view The facilities of the apartment were very poor . Especially 2 small rolls of toilet paper for 7 people for two nights.
Derek (9/5): Superb -
Nicole (10/5): Wish I could stay forever! - The Apartment was impeccable, 360 views of the beach and city from every room. Perfect location. That I had to leave.
Ranjodh (1/5): Never staying there again - Location of the property No cleaning, we stayed 3 nights and the wifi was out the whole time, no customer service
Donna (10/5): A lovely apartment in the perfect position. Managed by wow stay who were quick to have the washing machine replaced when - A stunning apartment with outstanding views. We liked everything.
Brad (6/5): Great location, maintenance needed in room - Great location, easy check-in, great facilities No basis items such as pepper and salt ect. The bottom rack in the dishwasher wheels are missing so when loaded the rack falls and doesn’t wheel out. All the blinds in the rooms need hooks replaced, the shower head in the main bathroom needs to be replaced as the water just sprays out on the sides where it’s split.
Yu-chieh (10/5): Exceptional - Good location and view No
Manisha (8/5): Very good -
Sunil (9/5): Great location, great facilities and very clean - Great location
Jarrod (10/5): Exceptional -
Michelle (8/5): Very good -
Uttam (8/5): Very good - Had bed bugs in the master bedroom .
James (10/5): Exceptional -
Michael (10/5): Exceptional -
Ty (9/5): Superb -
Priti (7/5): Good -
Sunil (8/5): Enjoyed the stay and it was very lovely view in the morning and night time of surfer paradise - Location and the view Don’t have early check in and late check out
Ramesh (9/5): N/a - N/a N/a
Daniel (10/5): Exceptional - The staff were so great and helpful! Thank you!!! We will definitely stay again with you guys! That our stay had to come to an end
Ming (10/5): Spacious apartment with a great view - View & location Could be more clean
Simarjeet (10/5): Exceptional -
Andrew (4/5): Excellent service from WOW Stays, room need a lot of maintenance- no a/c, lights not working and a broken microwave… - Great location and the layout of the apartment is spectacular. No air conditioning ! Stayed 4 nights and a/c worked 2 days / nights. The staff from WOW were fantastic in trying to organise a fix - unfortunately this fix only last last 24 hours. A lot of money for a 3 bedroom apartment that had no a/c during 30 degree days and nights.
Muhammad (1/5): Bad -
Michael (8/5): Very good -
Rh (10/5): Exceptional -
Chrysanthelyn (10/5): Amazing views, central location + incredible amenities - THE VIEW WAS INCREDIBLE! We stayed with our young kids and we absolutely loved it. Walking distance to restaurants, beaches, cafes + the on-site amenities were so good. 10/10 recommend!