Santai 229 - Unveiling Refined Elegance, Your Haven of Luxury

Location: 9 Dianella Drive, Kingscliff, au

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach toys

Rooms Available

• Studio Apartment with Pool View

  The private pool is the special feature of this apartment. Featuring a private entrance, this spacious apartment also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Outdoor dining area
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access

Guest Reviews

• TAMMY (10/5): - It was a beautiful unit.lt was super quite which was beautiful. The only things l would comment on that we had a stain on our doona.Behind the door in the shower there was alot of mould.
• Dargaville (10/5): - Located in beautiful casurina
• Jessica (10/5): -
• Trish (7/5): Absolutely stunning location and facilities but next time would try to book directly with hotel not through booking.com - Beautiful room, comforting and eclectic furnishings, lovely view over the pool, comfy bed, lots of electricity outlets, gorgeous spa and pool, Spice Den restaurant is fabulous ( service and food) Not enough towels, 2 towels and no facecloths - not good enough for such a fancy location. Had to take away our rubbish and clean. Weren’t allowed to contact hotel staff as the room was managed by a letting agent so couldn’t get more towels and were made to feel like second class citizens on arrival.
• Julia (8/5): Comfortable and close to all you need to relax - The resort is well located and has a lovely onsite bar/restaurant called spice den. The pool and spa were great for relaxing. We were in walking distance to cafes shops and the beach. The room was well equipped and had a comfortable bed and was quietly situated with a nice sun filled balcony. There is an underground parking space that kept the car safe and sound. (Although the numbering of the parking space is bonkers so some instruction as to where to find it (in the first row next tow elevator 1 would be good) The decor is lovely and the apartment itself lovely very nice and comfortable for a weekend stay. The shower is great but there needs to be a step build up at the edge of the shower or some extra towels or a mop for the floor as it floods all the way to the toilet. The little low patch job is not working. It was dangerously slippery in there and we had to use our shower towels to mop up (no mop provided) then wash and dry those towels daily so we had something to shower with. The WiFi wasn’t great.. we used our own phones data and the tv didn’t play our Netflix which was weird. Cos the app was there and it would get it up to the point of not being able to play the videos (maybe the quality of the pictures is beyond the realms of the tv). It would be good if the toilet light could be switched on in isolation. So you can have that on in the night to navigate to it in the dark. As it is you need to have the whole hall way (which affects you at the bed) and shower lit up for it to go on.
• Bronte (9/5): Enjoyed our stay! - Was a lovely place to stay would recommend! Just needed more linen and towels provided if there isn’t a cleaning service and the washer dryer wasn’t working
• David (6/5): Loved the room and the architecture of the property. Reception was unfriendly and unwelcoming - My room was beautifully decorated, clean and quiet, overlooking the serene pool area. I was able to relax the entire time that I spent in room 229. Unfortunately, I was made aware on arrival at this property by reception staff that ,due to the fact that I booked my stay on line with Booking.com and handled by HolidayManagementCo , no staff members , receptionists or employees of the resort could assist me in any way, let alone show any interest in me when I was trying to find my room with several travel bags. The next morning I discovered that my very new vehicle which was parked in my allocated car space was positioned under a leaking air condition unit. I reported this to reception thinking that due to the fact that the entire undercover parking area was only 20 percent in use, they may have permitted me to park in another space until the issue was repaired . But no, that was unacceptable to them so I had to park outside on the street. Finally, on the last full day of my stay, I left my room quickly forgetting my room key. Once more I approached reception thinking that it was a fair and reasonable request to be let back in to my room and recover my room key. BUT NO, this was not possible for them to help me in anyway ,AGAIN. So I was made to drive back to Kingscliff for assistance from Holiday ManagementCo. I have travelled to many parts of the world and I have a long history of booking my accommodations with Booking.Com but I have no recollection of being treated as a second rate citizen, as I was Santai Resort, Kingscliff.
• Rosie (10/5): Exceptional -
• Brayden (6/5): Pleasant - Floors and bathroom was filthy
• Anthony (10/5): Relaxing and enjoyable. Didn’t want to leave - Comfortable bed. Everything we needed was there. Beautifully furnished Wifi details were incorrect that were given to us. But not a big deal. The weather wasn’t the best unfortunately!
• Brock (4/5): We loved the place and location but the room was not clean at all. - The view It wasn’t clean at all
• Mark (10/5): Absolutely beautiful and will definitely be back - Loved how it instantly made feel as though you was in Bali, so relaxing Nothing

Photos