SOHO Suites - Saigon Central, 5-Min-To-Bui Vien Street
Location: 100 Co Giang, Co Giang Ward, District 1, Ho Chi Minh City, Ho Chi Minh City, vn
Star Rating: 7.8 Stars
Property Type: Apartments
About this Property
Luxurious City Living with Spectacular Views
Experience the height of comfort and sophistication at Central Apartments - Free Pool&Gym - RiverGate Residence Building. Enjoy breathtaking city views from your private balcony, take a refreshing dip in the infinity pool, and stay active in the well-equipped fitness center.
Modern Amenities for Your Convenience
Relish in the convenience of air conditioning, free WiFi, and free private parking during your stay. The apartment's fully equipped kitchen, complete with an oven and microwave, allows you to prepare meals with ease. Unwind in the evening with satellite flat-screen TV and enjoy the comfort of a private bathroom with a bidet and hair dryer.
Additional Services for a Seamless Stay
Benefit from a 24-hour front desk, children's playground, and car rental service available on-site. With a paid airport shuttle service and close proximity to key attractions like Takashimaya Vietnam and Ben Thanh Street Food Market, your stay at Central Apartments promises to be both convenient and memorable. Book now for an unforgettable experience!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Air conditioning
- Swimming pool
- Room service
- Car hire
- Non-smoking throughout
- Grocery deliveries
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Mobile app for room service
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Covered parking
- Garage
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio Apartment
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
-
One-Bedroom Apartment
Featuring a private entrance, this air-conditioned apartment is consisted of of a kitchen, 1 bedroom and 1 bathroom with a shower and a bidet. Guests will find a refrigerator, kitchenware, an oven and a microwave in the fully equipped kitchen. The apartment also has a barbecue. Boasting a terrace with city views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Infinity pool
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Apartment
This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests will find a refrigerator, kitchenware, an oven and a microwave in the well-fitted kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, a mini-bar as well as city views. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Infinity pool
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Three-Bedroom Apartment
This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator, kitchenware, an oven and a microwave in the well-fitted kitchen. The apartment also has a barbecue. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, a mini-bar as well as city views. The unit offers 3 beds.
Max Occupancy: 9 (6 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Satellite channels
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Barbecue
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Infinity pool
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Najmi (1/5): Horrible experience - This was a scam and fraud. the host never turned up and we were stranded for a hotel upon landing in Ho Chi Minh City. Please bann this property and de-list it from Booking.com. This was a scam and fraud. the host never turned up and we were stranded for a hotel upon landing in Ho Chi Minh City. Please bann this property and de-list it from Booking.com.
It could have been better had you guys done a but of risk profiling and screening of the hosts and property areas. they rob tourist with extra money and dont honor prior bookings with due confirmations. very disgraceful and shameless people.
- Pitt (2/5): 超爛 - 沒住到 這間我根本沒住到,你們後來換給我的公寓很爛,很髒
- Van (1/5): Such a bad services. - The room that I booked was not ready on the arrival day. There were no room and no real host in charge the booking. I was end up to stay in different place on the next day and worked with bunch of different hosts.
- Hoàng Hải (1/5): - Lừa đảo
- Bansal (1/5): - On reaching the owner did not receive the call..we reached around 4 in the morning ..we called them at least 50 times..had to book another hotel
..
- KONG (1/5): I cannot accept the service provided by the hotel apartment; they asked me to cancel my booking before I even moved in. - I cannot accept the service provided by the hotel apartment; they asked me to cancel my booking before I even moved in. I cannot accept the service provided by the hotel apartment; they asked me to cancel my booking before I even moved in.
- Nhung (10/5): -
- Emily (1/5): They probably ghost you - Arrived and quickly realised it wasn’t a normal hotel with a reception to check in to all the suites seemed to be run by different indivuals/companies which we hadn’t realised but this was still fine so we got in touch with the contact provided through booking.com with countless messages/calls/emails with absolutely no response for hours left on the steer of this residence with no idea what to do. We asked people working who were checking other people in but they were not responsible for this room and could not help. We went back through all booking confirmation descriptions and information we could find and there was nothing at all saying how to check in or what to do when you arrive. The check time was 2pm and we arrived at only 2:10 so they should’ve been expecting us and at least been able to reply to one single call or message!! Ended up having to book somewhere else and left but after waiting around so long and having to figure out an alternative place to stay ended up wasting half our day. It is now over a week later and they just never responded to anything still. So highly would not recommend definitely not the stress you need if you are on a holiday and not looking to wast your time
- Bao Cuong (10/5): - Ngay trung tâm tiện di chuyển, rộng rải, thoáng.
- Doãn (1/5): Book phòng xong đến nơi bảo hết phòng, đổ lỗi cho booking không nhận thẻ nhưng mình đổi thẻ 5 lần 7 lượt theo booking hư - 100% ko nên book ở đây
- CHENG YONG (1/5): 差勁 差點睡路邊 好險附近有好心的房東幫我們 - 前兩個月訂好了 到了跟我說沒有房間 已經給其他人住了要我們另外升級房費住
傻眼 騙子 AB屋
- Chau (6/5): Nói chung chổ ở OK , - Chổ ở dể thuận tiện để đi lại
Rất thích ở đây Ko thích cách làm việc ở đây
Đặt phòng ngày đầu OK xong
Đến ngày nhận phòng là diện thoại ko có 2 phòng .noi chỉ có phòng 1 ,giá cả lại thay đổi ( tăng giá) 2 lần đặt đều bị 2 lần ko có
Làm tôi và chồng con phải ngồi ngoài đường đợi , để đi kiếm chỗ khác
- Lê (1/5): -
- Pichchendamony (1/5): -
- Loc (1/5): Lừa đảo, né nha mọi người. Mong booking sớm chấm dứt hoạt động của tụi lừa đảo này. - Lừa đảo. Mọi người tốt nhất đừng đặt chỗ này nhé, tôi tới nơi thì báo phòng hư điện không ở được. thêm 300k/ ngày để chuyển qua phòng của host khác. hoặc chuyển qua Lý Chính Thắng. Mắc công tốn tiền taxi qua rồi phải đi đặt chỗ khác.
- IMYOUNGEUN (1/5): 다시는 안갑니다 - 없어요 바퀴벌레 바글거리고 주인맘데로 방 옮기고 방에서 냄새가 너무 심해 다른곳으로 옮겨달라고 했더니 별점 테러하라하고
- Marina (1/5): - Объявление ложное. За час до приезда нам сообщили, что эту квартиру сдать не могут и предложили абсолютно несоответствующие варианты.
- Rajib (1/5): It is worst and the host is doing scam. - The host did scammed with us. She/he didn't gave us proper check in instruction. When we reached midnight, she/he didn't pick our call. Then we asked Security guard, with that contact number many people were scammed. She'he cancelled our booking in mid-night. We were given another apartment by another host with double price. So this is completely scammed. The host did scammed with us. She/he didn't gave us proper check in instruction. When we reached midnight, she/he didn't pick our call. Then we asked Security guard, with that contact number many people were scammed. She'he cancelled our booking in mid-night. We were given another apartment by another host with double price. So this is completely scammed.
- Huyen (1/5): - Homestay đòi tăng giá tiền so với giá đã đặt. Khi tôi không đồng ý thì homestay đã tự ý huỷ phòng của tôi sát giờ tôi nhận phòng. Tôi đac không coa phòng để ở trong chuyến đi
- Ánh (10/5): tốt - Căn hộ ở đây thật sự rất tiện nghi và sạch sẽ, mình sẽ quay lại cùng gia đình cho lần sau.Vị trí rất lí tưởng vì nằm ở trung tâm.Mình rất thích không gian yên tĩnh và an ninh tốt, cảm giác ở rất thoải mái và an toàn.
- Somaviny (3/5): Not clean, unprofessional. Change location at last minutes - Good view The owner switch the originality booked apartment to another one in district 3 which is not like the one booked in district 1. Cause money to travel, not clean, change last minutes, travel back and forth, no proper facilities
- Guest (5/5): - - ở trung tâm quận 1, tiện nghi, an toàn, dễ đi lại. - thái độ phục vụ của nhân viên check in phòng
- service phục vụ thiếu đồ, khi xin thêm đồ bạn ấy gửi ở hộp thư, ko thèm mang đến phòng cho khách, sau đó đồ bị mất thì có thái độ và xem như đó là lỗi 100% của khách. bạn ấy bảo sẽ refill đồ mới cho mình nhưng rồi cũng không có.
- không có thùng rác, ly và giấy vệ sinh
- CHI THANH (8/5): - Thuận tiện, dễ di chuyển mọi thứ đều hoạt động tốt
- DUCLONG (10/5): -
- Guest (10/5): -
- Nguyen (1/5): -
- Mạnh Anh Tú (6/5): -
- Khanh Van (10/5): - Phòng đẹp view thoáng mát tầng cao cực chill
- Lukas Schneider (10/5): - Good.
- Thanh (10/5): - Căn hộ rộng rãi nằm ngay trung tâm, phòng đẹp.
- Guest (1/5): Do not book. I repeat do not book - Location was good - close to Bui vien street We arrived later in the night and I got a call from the host that said “unfortunately there has been an issue with the lock and that they are organising a handy man to fix the door knob” this was at 12am in the morning….they placed us in another hotel for the night which was worst then what we paid for without no compensation. They said to come back the following day at 12pm to check instead. Upon checking in the room looked nothing like we booked. The “broken doorknob” looked untouched. We were skeptical and had our doubts that because we arrived late in the night due to our flight that they had given our room away to another customer whilst putting us in another room. The room room looked nothing like what was advertised, there was no running hot water, bed was uncomfortable and no detergent for laundry. There was no admenties and I would not recommend anyone booking. It’s cheap if you’re looking to just to have a place over your head but not comfortable at all
- Do (1/5): Don't waste your time and money here. Property needs to be removed from website. - We booked for a room for four for a total of three nights. Upon our arrival after a long journey, the host (Nghia) CANCELED ON US because she was able to rent out her room at a higher price. She TRIED TO COVER IT UP by saying that the smoke alarms broke and said that she would relocate us to another one of her properties, but she never showed up and we had to stay at the lobby for THREE HOURS long until one of Nghia's accomplice, Huy (shown with glasses in the picture), finally showed up because we called Booking.com and we had a dispute for another hour with no outcome. None of these frauds took responsibilities for what they did: scamming us and wasting our time. We were so disappointed. Booking.com needs to remove Nghia and all of her properties listing on their site.
- Thomas (1/5): Absolute crap - We booked a two bedroom apartment, pictures looked nice, about ten minutes after Booking.com confirmed the booking, obviously because the property had confirmed back them.
A lady rang us, actually we had just got into a Grab taxi to take us to the property, anyway the lady identified herself as in charge of the apartments and informed us that there was no vacancies at SoHo apartments, she told us she had another property in the centre of Ho Chi Min and had vacancies there, she sent pictures through, they didn’t look bad and as it was around 5pm Sunday night and we had just been scammed by a person from Vinhomes residential apartments we, went to take a look, we decided we didn,t have much options it was getting late and we had travelled from Mui Ne, so told her representative, Choc, who was showing the apartment, we would take it for now and we would deliberate overnight as one major concern was very loud traffic noise, and paid him half as a deposit for three nights, he also told us the traffic quietened down later.
By the time morning came my wife had had no sleep and we reflected on what we had just fallen for, we believe these people are advertising and confirming accomodation back to Booking.com, then make up this cock and bull story just to get a customer.
I fronted Choc when he came around after threatening to get the Ho. I Min tourist police involved with my suspicions, he agreed to give me a refund on the amount I had given him, I said not good enough, the room was far unsuperior than the one we had booked and demanded he compensate us, after about ten minutes, numerous phone calls to some other person and me still threatening the tourist police he relented and they gave me a discount as long as I didn,t mention what had happened, I agreed, but do not take blackmail or give any leeway to what I believe are criminals.
The story on this place and what happened is an exact copy of what happened dealing with whoever is letting apartments at Vinhomes. Everything, never got to go to or see the apartment we had confirmed by Booking.com, also cost us dearly, with loss of time and extra taxi fares.
Rotten swindlers as far as we are concerned, we are forwarding a formal complaint to the tourist police.
Warning if you do not get the exact room/ apartment you have booked, stand your ground and also complain to the tourist police.
It’s an absolute shame these people get away with this, we spent 8 weeks in Vietnam, 99.9% of the people we found very honest and Ho Chi Min was the worst for us.
- Hiep (10/5): Exceptional -
- Wean (10/5): Exceptional - Absolutely everything. Incredible location, great accommodation. Amazing owners which will assist you ASAP!
- Srikanth (1/5): Bad experience with this hotel and reception. Check all details before booking - Few shops near hotel. Rating is 0 and not even 1 Location was not so good. I already completed booking online. First they said room is available. Remember so many different people messaged regarding room via whats app which is confusing. Me and friends reached from Australia to Ho chi Minh city to this hotel. After few minutes a guy came and said there is no room available. I was shocked and he is not even from reception. He asked me to pay extra 20 million Vietnamese dong, so he can find better room in different hotel. We are very shocked to hear this and decided to leave. Then after few minutes. He messaged someone and confirmed room is available. Shocked again. They are playing games to cheat customers. Be careful everyone
- Alva (10/5): Exceptional - The apartment was very comfortable. Very good location near many attractions. The place is just off a busy street but is far enough away to be quite.
- Jane (10/5): Exceptional - Clean luxury apartment, friendly and enthusiastic host. I will definitely come back here.
- Ali (10/5): Lovely aparment - The owner is really cute and enthusiastic in supporting, everything I needed they tried to arrange for me, on the day of check-in I arrived early and there was a room available There is a small fee for early check-in, but not too expensive
- Bernard (10/5): Ok - The apartment is ok, basic amenities are fully equipped. Quick check-in support
- Gomed (10/5): Exceptional - Near Ben Thanh market, convenient to travel. Quiet, beautiful interior, cozy space.
- Nguyễn (10/5): ok - Room ok, apartment has elevator, room is quite airy and clean
- Frédéric (10/5): Exceptional - Super!
- Tazanna (10/5): Amazinggg - The apartment is near Ben Thanh market, suitable for those who travel far to relax like me. Highly appreciated because the owner let me check out late because my flight was delayed, the apartment has everything I need: large windows, city view, air conditioner, refrigerator, super convenient washing machine, close to shopping areas, commercial centers, museums Late check out has fee, but I'm happy to pay it :)
- Sugasini (8/5): Very good -
- Sandra (4/5): Terrible, incompetent host, inconsiderate & we’re greatly inconvenienced by what took place. - Communication was not good with Host. I stressed that we would not be there until midnight & needed check in details before we arrived as I couldn’t access them on arrival. That didn’t happen. We were eventually led to an apartment for the first night as the one we booked had no Power. We were pressured into paying for our full stay & was not given any compensation. We got to bed at 3am. Then we’re were met the next day to go to our new room. Same hotel different floor only to find the girl didn’t speak English. I asked about the wifi & she indicated that she would send details via What’s app.
My Son was at the dentist and I was in an apartment with no power. I wasn’t able to access wifi. I wasn’t able to contact the Host as I needed wifi to use what’s app. I could do nothing but sit there until my Son has finished at the dentist. I couldn’t go downstairs to shop as I didn’t know the code to get back as it was on what’s app which I couldn’t access.. we stayed there for a few more days & thought we would tough it out when we got up one morning the power had been disconnected. We went to the person on the desk to see what happened. She was lovely & made calls to host to explain what had happened. She told us it had been disconnected because we hadn’t paid for our stay. We had paid in full so we were very upset by these claims. We had had enough so decided to ask for a refund if the 5 days remaining days. They would only offer us 2 days refund saying that they would reconnect the power not understanding that we were foreigners in a Country who didn’t speak their language & found it very inconvenient because someone had to stay at the apartment instead of keeping the dental appointments
We were eventually told if we wanted to leave we had to do it now.so we packed up the luggage, food etc & checked. The most they would refund was for 3 days.
We then had to sit in the foyer & find something else & pay again. No happy at all.
- Ragot (1/5): Bad -
- Tomi (1/5): Scam - Its a scam, your room is ”flooded” and they have take you to different building across the river Its a scam, they will take you to another building across the street
- Hanifi (1/5): complete fraud stay away - The photos do not match the apartment. Complete fraudsters.
- Gokul (1/5): Bad -
- Victorya (10/5): Exceptional -
- Ignatius (10/5): Exceptional -
- Mai (10/5): Good - Spacious rooms, easy self check in and self check out
- Lisa (5/5): GOOD IF YOU'RE ON A BUDGET BUT BEWARE THE ROOM MIGHT NOT REFLECT THE PICTURES. - It's a small and simple room. The building feels safe. Ok for a couple nights in between places. Good if you're on a budget. The room wasn't as pictured in the photos when I booked. They added fees for paying by card. The showerhead snapped off during my stay.
- Keith (7/5): Good location, but service needs improvement - Great views.Facilities were reasonable, but everything, like furniture and fittings are old. Need an upgrade for money charged for the apartment. Staff were slow in responding to request for an additional key card(without a card you can't access the facilities, lifts and access to building). Eventually after repeated calls and messages...we received the card the day before we left.
Whatsapp messages were not answered.
It felt as if...once money was paid...the service stopped. This needs improving.
- Leonidas (10/5): Exceptional - I was so tired after my long flight. Luckily, the check-in procedure was quick
- Matthew (1/5): Rude, terrible service and so far below our expectations we had to leave. - I liked nothing about this stay. They took 30 minutes upon arrival to meet us at the front of the building. Only after they had taken automatic payment.
The room didn’t match the pictures. The pictures up sold the stay far above what the facilities could offer.
The room was tiny, unlike the pictures. The gym required an hours notice before us. Security for the building was suspect.
The room wasn’t very clean. The sink clogged within 5 minutes.
But worst of all, they said they could offer us a cot for our 9 month old daughter. There was no cot and we had 2 strange men building a cot in our room while our baby needed sleep for over an hour. My concerns about the property were not met with any support. I was blocked and deleted on WhatsApp and no way on contacting anyone to make a complaint.
We promptly moved to a nice hotel in district 1 and could have not of had a worse experience with this property if we tried.
- Caro (10/5): Exceptional - nice staff, goood place to stay
- Mai (10/5): a good rest - Someone came and helped us check in. they sent full information and helped me during my stay
- Trinh (7/5): Good -
- Mizutani (10/5): Exceptional - The property is fantastic, spacious, everything you could need! Great aircon! Fantastic rooftop pool! The host is wonderful, really informative, helpful, friendly and welcoming! Nothing, all great.
- Hiddles (10/5): Exceptional -
- Kyung-ja (10/5): Exceptional - the staff support me very nice and the place is good
- Alex (10/5): Great! - We liked that the communication with the hostess's staff went smoothly. Furthermore, the flat is very well located and you can reach everything quickly.
- Dina (10/5): It's perfection - Swimming pool and around area
- Alex (10/5): Perfect! - The apartment is in a great location in district 4, very easy access to district 1 and the city centre but away from it being too busy. The bottom of the apartment has convenient stores and inside there's access to a simple gym and nice pool. I would just recommend it as some where to stay if you're just looking for a place to sleep and rest. The room has basic amenities and spacious for 2. Overall for what you pay for it was a fair price.
- Alex (10/5): Nice - The host was very accommodating. Check-in was smooth. The stay was very comfortable and the Wi-fi was good. The pool and gym in the building were an added plus. The location was convenient along with the supermarket downstairs.
- Jonh (10/5): Good place - There is parking in the basement. Need a code to open the room door (this is safe). Friendly staff, they created a chat group to support me during my stay
- Jonh (10/5): Good place - Easily communicate with support staff in foreign languages. The swimming pool is very nice
- Han (10/5): Exceptional - nice staff, good place
- Thi (9/5): Superb -
- Caro (10/5): Exceptional -
- Caro (10/5): Exceptional -
- Caro (10/5): Exceptional -
- Bullows (6/5): Too hard bed. - Decent, clean, good value If it wasn’t for the rock hard bed I would of given it a higher rating
- Евгений (6/5): Little maintenance is needed. - Location is good, cafe, restaurant, convenience and drug stores are on the ground floor. Absence of essentials. No rug in bathroom, no spoons, no washing liquid for dishes, no washing powder for laundry. Extremely uncomfortable pillows, be careful not to hurt your neck, furniture is worn out has stains and burns.
- Mai (10/5): Exceptional - good location, nice city view,worth the price.
- Mikael (10/5): Exceptional - The best staff in the world at a unique stay.
everything. rooms are great and the pool is well maintained
great as was the first time. will be back.
- Jones (1/5): Worst stay we've had in Vietnam. :( - Nothing particularly to note. We were told after paying that we were put in a completely different room which was not comfortable and below standard. We were moved into another room the second day that had exposed electrical wires and did not look like the pictures on website. We were completely mis-sold - the "terrace" was not a terrace but a wash room with a laundry machine and there was definitely not a "BBQ". Sheets were not clean either. When we said that we were not happy and asked staff to speak to owner we had no response.
- Audrey (10/5): Exceptional - Worth every penny I spent for this stay! Furnitures are new, the unit is absolutely spotless, plus the warm white design made us feel like home. Really recommended
- Bao (6/5): Except the convenience of the location, the rest of my stay experience was not as expected. - The location is convenient to visit other places in town. A lot of convenient stores at the first floor & open 24hours, easy to get personal items needed (toothbrush, shampoo, snack or water...) 1. You will live in the officetel building, not residence bulding. This is not described in the listing.
2. The room is not the same as listed on the website (See attached photo for real room that i got). Totally different from any pictures listed when booking.
3. The aircon was water leaked if you use it for long time (see attached photo). After a night and you would see much water on the floor.
4. The communication was not smooth. Have to wait 25 mins for the host to give the key and card to access. Actually there is a group of people who manage all leasing units here and they pass responsibilities to random person when you have issue. This causes confusion when you dont know who to reach out and wait for long time for their reaction.
5. You need to register for the gym with the building, not free access. And it's another process as the time to register is 9-11am, 2-4pm. You have to wait till someone coming to help you to register with fingerprint. The gym only opens from 6am till 9pm, not 24h.
6. The room is not soundproof. Easy to hear noise from other apartment.
- Jacek (4/5): Disappointing - RiverGate Residence location. The first place the host took us to was a joke - it needed immediate renovation, the bed was in bad condition.
I asked to change my apartment. The second one was in better condition.
Both apartments were in much worse condition than those in the photos in the offer. For clarity - there were/are no photos of these 2 apartments in the offer.
The air conditioning needed cleaning (it stank) and broke down a few days before we left.
Overall - the condition of the apartment ruined my stay in Saigon.
- Mccormack (3/5): Disappointing. - The property is a 30 minute walk to central Ho Chi Minh. Upon arrival, we had to wait out on the street as the front reception wouldn’t let us check in. We had to wait for someone who owns the property to come and collect us, in which we were then told we had to wait another hour for them to clean the property even though we arrived after check in time. To wait, we had to go and sit in a coffee shop round the corner.
Half way through our stay we were unexpectedly messaged to say we had to move to a different property, which entailed packing all of our stuff up and lugging it across to a completely different building. That evening, we were woke up at 12:30 in the evening to 10-15 Vietnamese Police Officers banging on our door asking for our passport details for an “investigation”. Still not 100% sure what this was about but it gave us quite the scare!
The property also advertised free gym and swimming pool facilities. This is not the case. We could access the pool but the gym was only for permanent residents of the building.
Generally, it was very difficult to get in contact with any of the hosts and eventually they just started ignoring us.
- Shin (10/5): Nice - Very good location, clean, spacious room, new and modern, good staff
- Olie (10/5): nice - Good and quiet location with basic room and services
- Tao (4/5): Disappointing - Every night will see two or three cockroach
- Dan (8/5): Good but not as expected - Good location, good shops for essentials Only about 6 sun beds for lots of apartments, never managed to sunbathe
- Shin (10/5): Exceptional - Great stay, feel like home.
- Georgia (6/5): No mattress just a mat - The room was clean and the pool had a nice view. Very secure, 24/7 hour security and felt safe. Room has aircon I assume this was someone’s uni student room as it did not look like the pictures. The bed was not a mattress but a mat so was unfortunately very uncomfortable. The pool you have free access to the pool, however, note this is also shared with a 1000 other residence. There is only around 8 sun-beds so there is never any free and have to end up sitting on the floor. You cannot access the gym without getting your code set up, so they will only be able to do this between certain hours. The gym also has no air-con. The location is average but personally wouldn’t stay here again as there is not much around it.
- Cleo (8/5): Very good - Great swimming pool and gym facilities. View from room was amazing, over the big city! Good location, could walk to central tourist sights. Good air con, wifi and Netflix on TV. 7-11 downstairs if you need anything. It could have done with a few more things for the flat - hand towels, bath mat, bigger towels etc.
- Olie (10/5): nice - bedroom is good
- Евгений (6/5): Pleasant -
- Gary (2/5): Long time didn’t have such a bad experience from the place we stayed - The swimming pool would be a plus if it would be open but on Monday is closed In the description of the structure our room has a balcony, but in the reality it’s not accessible, there were washing machine and garbage. There were these ugly bags everywhere even near the bad , the noise from the street was heard pretty much ( I’m talking about 9th floor) we didn’t have toilet paper ( though we had asked for) any floor towel) etc., etc. usually we are very grateful to any place we stay, but this time just to advise the others we would like to notice that 45€ for this place is a waste of money.
- Alessia (7/5): Pleasant, but overpriced and overrated… read full review - The room we were given was comfortable and towels provided. All listed amenities were there. 19th floor so had a good view. Room was clean on our arrival. The apt we were given was not one that is listed in any of the pictures on the booking listing which was disappointing. If something sounds too good to be true it usually is which was the case with this apartment. They also tried to charge my card twice before I arrived which luckily was automatically declined. To add to this concern before we arrived they added me to a WhatsApp group demanding photos of my passport or I would incur a fee. After expressing concerns about previous scam reviews and informing them no information or money would be handed over until we saw the room they were nicer and the man who took us to our room was lovely. Also the swimming pool has only 7 sun loungers for 500+ people and despite asking multiple times we were never registered with reception so couldn’t use the gym during our 9 night stay. For the price, just stay in a hotel
- Mandy (3/5): Poor -
- Ahad (1/5): Scam Operation!!!!!! - The place is a scam. Perfect word for it. There's nothing like the pictures. Took me to a different building to the opposite all together during check-in. Bed sheets were used. Floor unclean. Bathroom wet. Added me to a WhatsApp group and was unresponsive when approached on the free pool and gym. Contacted Booking.com to dispute and kept all proof with pictures.
- Shin (10/5): Nice - Bedroom is perfect
- Grace (1/5): SCAM! DO NOT STAY HERE. - SCAM SCAM SCAM!!! DO NOT STAY HERE!!!! SCAM!! THIS PLACE IS A SCAM! They put us in a totally different filthy building, no access to pool or gym - residents only! When we complained we got ignored and threatened. My phone number was given to 11 strangers in a WhatsApp group for the 'company' DO NOT STAY HERE.
- Alex (10/5): GOOD - the apartment was perfect, nothing complain at all
- Yu (1/5): False listing BEWARE Scammer - I got taken to a different room than the one advertised. Pls read on - FALSE LISTING BEWARE SCAMMER
The host took me to a different room than the one that was advertised. i met up with the host at front of Rivergates apartment. The host then took me a a different building across the street and gave me a room on the 2nd FLOOR facing some really really old buildings . I did not get any city view as promised in the listing but instead a view of the slums. There was also a really bad sewer odor smell coming from the bathroom that stank the entire room ,and you could not air out the smell, which is pretty disgusting when you think that you're living beside all the human waste that is getting thrown there.
because you're on the 2nd floor next to the slums, it gets really noisy in the morning at 7am when all the dogs and chickens wake up and so be prepared to get woken up . All in all this was not worht the price, I did not get what I paid for, and instead got scammed. Didn't really expect anything more from this country and definitely did not expect to get scammed from something legit like bookings.com
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