Brand new apartment 20 mins from London Waterloo BP34

Location: 7-9 Christchurch Road, London, gb

Star Rating: 6.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Sanitized tableware & silverware
• Smoke alarms
• Property cleaned by professional cleaning companies
• 24-hour security
• Shopping on site

Rooms Available

• Two-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, an oven, a microwave and a toaster. The apartment provides a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Frank (5/5): Kein "brand new" Appartement! - Die Nähe zur Colliers Wood Station ist einmalig! Die kleinen Läden sind super hilfreich. Mega cooler, entspannter Pub nebenan. Perfekt, um den Abend ausklingen zu lassen. In 25-35 Min ist man in der Stadt, je nachdem, wo man hin möchte, zur St. Pancras Station konnten wir durchfahren, das war mit Gepäck perfekt. Der Zugang war einfach, Schlüssel in der Schlüsselbox. Das Appartement sieht auf den Bildern sehr schick und modern aus, die Realität eher, dass alles veraltet ist. Sauber war es zwar, aber ein Fenster und der Herd waren gebrochen/gesplittet, ein Fenster ließ sich nicht öffnen, die eine Dusche lief nicht ab. Die Rohre waren sehr laut, machten ein pfeifendes Geräusch. Neben dem Sofa fehlte ein Stückchen Holzboden. Und es gab nur h Je rin Duschhandtuch pro Person, kein Handtuch zusätzlich für die Hände oder den Boden oder ein Küchenhandtuch.... Die Wohnung hat total Potential, ist aber echt in die Jahre gekommen.
• Gailsterland (7/5): Great location - Good location, easy access to shops and underground. Rooms were nice size and clean. The hob on cooker was brooken so was unable to use it. But oven work well. This would of been ok if we had been warned before hand as brought food we could not cook, which was a pain. Lift was broken luckly we were only on 3rd floor
• Marin (1/5): - No good. Not working equipment!
• Thierry (2/5): - L'emplacement face au métro, accès direct au centre de Londres en 30 min L'agencement de l'appartement, qui est recent L'entretien de l'appartement est inexistant. De nombreux problèmes à notre arrivée : - plaque à induction hors service - les stores des chambres cassés - la plupart des détecteurs incendie absents - une douche bouchée - vitre de fenêtre complètement cassée - pas de table ni de chaises pour manger - pas d'éclairage des miroirs dans les deux SDB - peu de récipients et manque de couverts pour 5 personnes - plateau tournant du micro onde manquant - fenêtres des chambres mal posées, de l'aire passe tout autour du cadre et laisse passer les bruits de la rue - rien pour nettoyer, seulement un balai pour enfant ! Pas de pelle, pas d'aspirateur... - un seul ascenseur opérationnel sur deux, et limité a 5 personnes au lieu du double normalement pour un immeuble de 18 étages d'au moins 10 appartements chacuns
• Tamires (10/5): - Localização ótima tinha tudo por perto , com certeza voltarei Claridade nos quartos , poderiam investir em uma cortina mais escura e colocar um espelho na casa perto de uma tomada para usar quando escovar o cabelo , mulheres precisam muito de um espelho
• Shekkara (9/5): Very good - Well Located with All Amenities Well Arranged. Minor Improvement’s can be a great blessing
• Tarik (2/5): - Close to metro station Everything was dirty and disgusting, the floor, the walls, the sofa, the bedsheets and even the towels. They are clearly not cleaning up after every visitor. The apartment is NOT 20min away from Waterloo as advertised. It is almost double that.
• LAKSHMIPRIYA (1/5): I am writing this email with very disturbing experience with the apartment I have booked in through booking.com This i - Location I am writing this email with very disturbing experience with the apartment I have booked in through booking.com This is from 7 to 9 March. I have checked in and noted the gas stove is broken. I have reported this to the land lord and they said they look into it. I have then asked them on the second day if some one is coming in and no one came in until the same day night. I have called the customer service of booking.com to report this as I have booked this apartment for me to make food for my mother who is 65+ who is allergic to outside food and 2.9 year old baby . I have got all groceries for us to cook with egg , dosa batter , veggies etc and all of them got waste due to the defect on the gas fob. The house was not maintained properly and at the same time , the landlord was very keen to kick us out of the apartment by mentioning the next guest if waiting for check in. This means that they are not bothered to fix the gas but let other guest to check in as well. They will also have the same issue. Also there was no fire alarm in the house living room, both the bedrooms etc. This shows that the house was not maintained well. While if something happened to the customer during the stay what would we do ??? Please note that I have not cooked our food yesterday’s and had to spend for our food outside . I have attached the bill for dinner as per the conversation and I need the compensation from the amount I paid for the accommodation.
• Raeez (9/5): -
• Sagadeven (10/5): Perfect spot if you want to visit london. - Perfect location. Owners are very responsive if needed. Could not access the property during book in. Had to contact booking.com but the issue was quickly resolved as we were given the wrong codes.
• Wasif (8/5): - Clean tidy place. It's our third time and kids love it here
• Witold (7/5): - Price was accurate to property offer Well. Someone should not smoke wee.....d when prepating ( cleaning ) for next customer . Except that price was accurate what i was expected
• Logan (10/5): -
• Jeffery (10/5): You definitely get more than your moneys worth!. Will definitely stay again. - The apartment is Spacoius lots of light great showers. Good heating!. 3rd floor also so took the stairs when I could up and down. Supermarkets, tube station restaurants convenience stores all with in 2to 5mins walk away. Relaxing stay.
• Arun (7/5): Très bon séjour mais manque un peu d’équipement. - L’emplacement était top et emplacement sûr (proche des transports et des commerces). Logement propre à l’arrivé, cuisine bien équipée, bonne description du logement à l’arrivé tout était conforme. Il n’y avait pas de clim dans les deux chambres, pas de porte savon, pas de table ni de chaises, l’évacuation de l’eau dans la douche n’était pas bonne, les portes des sanitaires ne se ferment pas à clés, pas de balai.
• Braga (1/5): -
• coesens (3/5): - L'emplacement Appartement très sale télé, four ascenseur non utilisable Beaucoup de choses sont a revoir
• Christopher (1/5): would not recomend - the location was great not clean, broken blinds, bed were poorly made, not maintained, bathrooms were dirty
• Kimberley (1/5): Horrible experience and waste of money - Nothing The cleanliness was unacceptable, bedding was old, dirty sheets, dried mucus on the wall. Not hot plate in the microwave, the windows don’t close properly which made the flat extremely cold. I had to put masking tape around the frame to stop the draft from coming in. I had to buy my own heater, it was just an awful stay. Never again
• Randolph (5/5): Great option if you are only planning to be in the unit long enough to sleep. - Fantastic location! Super close to the train station. Wonderful co-op shop on the ground floor. En suite shower did not drain effectively at all! Impossible to take a shower without the floor becoming totally wet outside of the shower. En suite bathroom smells of a strong cigarette odor, likely coming through from a connected apartment. En suite was very cold. No hangers on premise. Looks like the unit had not been dusted in ages, and broken curtains, etc. Were simple shoved in the closet. All artwork displayed in photos had been removed and stacked over a cupboard in the kitchen. The unit definitely did not feel as warm and inviting as it appeared in the photos.
• Marcio Luiz (8/5): - The location was amazing, near the underground, pub, coffee shops and supermarkets. The property was unfortunately not cleaned, was with opened foods in the fridge and the bathroom drain in the master suite was clogged, so we couldn’t use it.
• Meziane (8/5): -
• Akashni (8/5): Great location - Great location and gorgeous view. Nice modern set up. Helpful management. Perfect spot for a short stay.
• O.N.E. (9/5): -
• Sakiba (7/5): - The cleanliness and open apartment The timings, parking , and the staff at late night being unavailable at the counter.. the beds were clean but soo creaky and moving with ever toss and turn.. poor mattresses
• Fahid (1/5): L’emplacement idéal - Entourer des commerce à proximité L’appartement en lui même été bon Mais pas l’entourage Bâtiment : - Odeur - 1 Ascenseur en panne Appartement : Draps non changé Odeur dans les draps Fer à repasser ne fonctionne pas Climation ne fonctionne pas 1 lavabo boucher Matelas non confortable ( 15cm hauteur)
• Yaser (10/5): -
• Frederick (5/5): Location is great but property not clean as well as corridors not habitable as constant smell of weed - Location was great and host was fantastic Property wasn’t properly clean very dusty on floor. There’s no ventilation in main bedroom as window couldn’t be open and lastly no aircon in main bedroom making it impossible to sleep in main bedroom and have to occupy the lounge instead. Sofa wasn’t comfortable at all
• Faisal (8/5): -
• Santhakumar (7/5): It was good and comfortable and worth for the money - It’s neat and clean and it is in good location and comfortable for the family. There was good response from the respective teams before check in but there was no response after checked in even when there was queries regarding the provided facilities.
• Ramiz2003 (3/5): No response from property on time, parking not available, kitchen stove not working - Nothing Kitchen and parking not available
• Charewicz (3/5): So, I don't recommend arriving at this property at night. - location I had a problem with check-in. I didn't send my ID confirmation, which no one had mentioned before. They sent me the wrong PIN code via email for the room key box. When I tried to use the PIN, it didn't work, and when I called them, no one answered, so poor communication. I arrived late at night, which they knew, so they should have been able to contact me if there were any problems with check-in. If it weren't for the kindness of the doorman, we would have slept in the hallway. The next day, I spent 4-5 hours trying to get the correct PIN.
• Crystal (10/5): Exceptional -
• Marsuia (10/5): Exceptional - Very nice,very clean,a bit hot because is summertime,Maeby one fan each room will be excellent
• Dickson (8/5): Very good -
• Gerri (10/5): Exceptional -
• Wasif (10/5): Exceptional - Very nice and clean apartment. The kids loved it too. Will definitely come back.
• A (9/5): Superb -
• Alistair (9/5): Superb -
• Alistair (9/5): Superb -
• Steve (1/5): Bad - Not alot Dirty. No kitchen utensils worked. Washing machine broken. Hob broken
• Haroon (10/5): Exceptional -
• Don (4/5): Higher rating possible, but lots of stuff to address. - The view is amazing. The location is really good. You have a low level view of the London Skyline towards the Sky Garden / The Gherkin. New Years fireworks are also visible above the rooftops. Across the street is a Holiday Inn where you can park trough YourParkingSpace. Overall the Apartment is "modern". Value for money is hard for me to tell, it was neither the cheapest, nor was it the most expensive stay available, but we definitely had much higher expectations on what all works and the cleanliness. To expect some stuff might be broken is normal because not all guests treat the property with care, but this should have been addressed by the host, and the host was friendly regarding our cleanliness concerns but not really helpful. Unfortunately we were a bit disappointed with our stay (not saying that you should not book here, just that the host needs to address some issues to make the stay a much more pleasurable experience, because it is worthy of a higher rating, just not for us. While we did get fresh towels, we got them wet, the radiators were turned off and we weren't able to turn them on during our 3 night stay so we could not dry them really. Out of 2 showers one had a drainage issues which made the shower overflow just by turning it on. The stovetop (the reason we booked an apartment instead of a hotel) is shattered and unable to be turned on. (or very unresponsive, because we were able to turn it on but then not change the heat) The oven although working has some broken pieces (i guess previous guests didn't take care of it same as with the stovetop) The sink is dripping water And it is overall a bit colder -> in floor heating works, but it was the third day where we could say that it was not cold, but too late for us. (maybe preheat if you know guests are coming) The worst thing though is the cleanliness/hygiene: 3rd floor of the whole building had some weird smell the whole time we were there, not in the apartment, but from the lift to the apartment you will definitely notice it. (someone is a really really bad cook there in some of the neighboring apartments) The whole building is really poorly cleaned from the outside which is not the hosts problem, but also from the inside everything looks like it was wiped with one mop not switching. The bed sheets did look clean, but based on the drainage of one shower which would definitely have been noticed had it been cleaned, as well as there was a lot of dirt, dust around some places which show that it was not properly cleaned beforehand. We did not get a single dishwasher tablet, and based on the dishes it looks like nobody has ever used one either.
• Vr (6/5): Pleasant - It was clean everything was ready before we arrive The heater doesnt work we were freezing we suffred specially at night cus how cold itcwas
• Peter (5/5): Great location, shame about the upkeep of the apartment. - Proximity to the tube, and good local amenities. It wasn’t very clean (the last guest’s used contact lenses were still on the side), the heating initially didn’t work and there were no instructions - nor did the host help resolve. The showers were clogged and didn’t drain properly. One of the windows seemed to be broken; the blind certainly was, as was the oven, and the hob. The lift was broken too. Generally the apartment was quite loud with traffic noise.
• Mehdi (1/5): Really dissatisfied - Location Poor management, no heating, blocked shower,broken shower handle, just 1 lift working for 18 floor block of flat, no one take responsibility
• Debrah (4/5): Good location but terrible amenities in property. - The location was good There was no hot water in my apartment unable to shower which after a long trip was essential. Also ask to make myself or keys available for rectifying of hot water issue - I am a guest and should not have to make arrangements for maintenance of property. Very disappointing, not a happy with quality and cost when it was not up to a decent standard.
• Patrycja (1/5): Bad - No hot water in this apartment so we couldn't take a shower. Owner not helpful at all. Not worth this money. Floors dirty.
• Julie (10/5): Exceptional -
• Muhammad (10/5): Amazing host and property loved it. - Amazing property. I looked at the previous reviews was a bit confused but didn’t have any kind of bad experience at all. The property has been revamped and amazing place to stay. Host was extremely polite and very quick response. Highly recommend it.
• Ivan (1/5): Bad - Location I am writing to express my deep dissatisfaction with the condition of the apartment upon our check-in. We arrived at the apartment, exhausted after a long flight with three children, expecting to rest. However, we were SHOCKED to find the apartment in an unacceptable state. The floor was FILTHY, the beds were DIRTY, dishes were left UNWASHED in the sink, the toilet was UNCLEAN, and the overall condition of the apartment was a complete MESS. This was far below the standard we expected. After we complained, the cleaning was done the next day. Additionally, we made a simple request for a clothes dryer, which I have followed up on several times, but have yet to receive a response or resolution. This was the worst stay ever!
• Udo (9/5): Good apartment with good facilities - Location Very warm, without clear instructions to regulate room temperatures. One lift was out of order causing a long waiting time to get a ride to and from the apartment
• Ayrton (7/5): Good -
• Debbie (8/5): Great base, not luxury but comfortable. - The flat is very conveniently located, directly opposite the underground station at Colliers Wood. It has a variety of shops in close walking distance and lots of places to eat too. It had 2 bedrooms and 2 bathrooms. It was pretty clean and a great base for London. Just little niggles rather than anything signifcant. There was only 1 towel each (no use for hair!), no tea towel in the kitchen, and nothing to use to sweep the floor. But overall great stay.
• Shehana (10/5): Nice stay -
• Swamy (5/5): Should maintain Hygiene & Clean. - Location Its not cleanly maintained
• Liliya (4/5): Disappointing - The location was great and stores around. The apartment was not clean and the furniture was in a very bad condition the sofa was broken and the tables.
• Andreia (1/5): Never again don’t fall for pictures - Location, it’s right in front of the tube station. I arrived at the apartment and tried immediately to contact management without any kind of response. No one answers the phone or replies to messages. I booked for 6 people but there weren’t any sheets or duvet for the sofa bed which by the way was broken(I saw comments about this but they were so old that I assumed it was fixed by now).The same was unclean and dirty full of dust and crumbs. I had to go buy a sheet just to be able to lie down. the floor was also very dirty. The sheets and pillow cases were full of hairs on the double beds. Finally got a reply at 23:40 in the evening with the information that merely said “Early in the morning you will get cleaning”, no apologies nothing. The next day we did get cleaning but the sheets still were the same, they merely cleaned the floors. This is not what booking advertises with a 8.2 score. We are not fussy people, we just like to sleep somewhere clean and this place wasn’t.
• Liam (8/5): It's a furnished 2 bed flat - It was a full 2 bed flat easy transfer of keys and drop off using the key box was quite clean apart from some small areas beds looked to be changed and fresh towels - wifi works well but is confusing as there's 2 box's and you have the use the correct one There wasn't any toilet roll or bin bags which is okay but didn't expect to bring them and maybe my fault but no idea how to work the heating and it seams to be on full blast so very warm flat - only thing I would say is mabye the shower head needs replacing
• Adekemi (8/5): Very good - Nice size flat. Family of 5. Proximity to shops and places of interest. Smart TV with Internet availability. All good. Affordable. One of the table was broken, no dining table and chairs as shown on the Web. Pictures. The oven top was cracked on one side but not too bad as it still does the job.
• Drebitca (8/5): Great location - The location ...în front of the tube station. The view from the living room is amazing. The beds are confortable. Overall, we have a pleasent stay here. There wasn't any kitchen pot for induction, so we couldn't use the induction stove, no hairdryer and shampoo.
• Catherine (8/5): very comfortable - Instructions regarding how to access the property were not sent until the last minute which was a bit stressful
• Matty (8/5): Very good - Underground stop just over the road from the property and a shop directly below Nothing
• Damian (8/5): Very good -
• Thomas (4/5): Disappointing - Decent decor. Firstly, code to enter the building doesn't work. Secondly, this isn't a two bedroom flat. There are two beds in a sleeping space with 3 quarters of a wall separating them. If you are sleeping in the bunk bed and want to leave the apartment, you have to sneak past the person sleeping in the other bed. Not that you would sleep in the bunk bed - the mattress was so uncomfortable I slept on the sofa bed in the living room instead. For the other bed, they have the base wrapped in plastic so the mattress slides around. There are 4 bedroom windows and only two of them have working blinds, which is a big problem for any sleepers who like a dark room because the apartment block is on a busy and bright intersection (petrol station forecourt, street lights, pub lights, etc.). Plus, ya know, the sun comes up every morning. Oh and we had to make the beds up ourselves when we arrived, even though check in is not until 3pm!!! A real p1ss take. We also had to empty all the bins at the end of our stay, and take the rubbish down to a refuse area on the ground floor, which you need a key to enter. But the key is on the set of keys they ask you to leave on the 11th floor. Very silly. You also need to a code to re-enter the building from this refuse area... But they don't give you the code. I got stuck with the bins for a while. All I've pointed out isn't a problem if you're paying a low amount and you know you're signed up for a hostel style experience. But this is not that. It is too expensive to be seen in such a way. Plus, hostels are friendly and accommodating. The people running this place however send you a house rules list over WhatsApp, and they have a laminated version stuck to the front door too, but they aren't the types to let you access their WiFi, or tell you how to operate the air conditioning/central heating!
• Yan (7/5): Good - No hairdryer and shampoo offered
• Fahad (10/5): Exceptional - The view is amazing Everything was perfect
• Anonymous (10/5): Exceptional -

Photos